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    New England Premier Properties

    5.0 (3 reviews)
    Closed 8:00 am - 8:00 pm

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    The Hamilton Company - Someone sleeping in hallway

    The Hamilton Company

    (173 reviews)

    Allston/Brighton

    Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

    One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

    Amo Realty - Boston City Properties

    Amo Realty - Boston City Properties

    (97 reviews)

    I've been living in Boston for almost 10 years and when it came time to find my next place, Clovis…read moreAlves helped me quickly find the perfect unit. The process was so easy and straightforward. He was very attentive, personable, and took the time to carefully listen to what I needed, and then suggested a few units - he was right on. It was everything I wanted. I really felt like he took the time to really listen and shared his knowledge of the different available options. I had reached out a bit early and as soon as units became available, he took the initiative to follow up with me to schedule a time. It was a wonderful experience and I highly recommend him if you're looking for your next home! You want someone who cares, is knowledgeable and has your best interest in mind.

    I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

    Edge Realty Advisors

    Edge Realty Advisors

    (12 reviews)

    Did I create an account just to leave this review? Yup. I'm a 5th-time renter in the Boston Metro…read morearea, and it's always been a horrific process of wading through lies and scammy behavior until I met Nick from Edge. Showed us a great unit in Waltham and notified us of our approval the very next day. From an email I sent him: "This will be my 5th apartment in the Boston Metro area, and I've literally dreaded the broker process each time. I've been lied to, hit with fees that were "forgotten" until after an application had already been submitted, and basically harassed 24/7 by brokers asking if I'm ready to sign on a unit they didn't even show up to - just had the tenants let me in.  Please know that the little things (even salutations on email and text - wow. The amount of times I'd get a text at 10pm like "hey guys can u see 123 main st. tonight? -Jim from xyz realty" from random numbers after an online inquiry) are so appreciated, and make renters feel a lot more confident in the process. So kudos, I really appreciate the transparency and responsiveness. I'm really looking forward to having Edge as property managers as well, given how smoothly this went! Can't overstate the amount of stress that takes off my shoulders."

    My experience renting from this company was god awful. They never answer their phones or follow up…read moreif you leave a voicemail, and they kept 400 dollars from my security deposit for breaking one of the blinds in my room, only there were no blinds to begin with, I BOUGHT them. When asked calmly about negotiating that price the owner of the company said, "take me to court!" completely unprofessional, do NOT rent from here!!

    Prime Realty Group - Realtor®, Sales and Leasing Consultant

    Prime Realty Group

    (4 reviews)

    I was not please with my experience with one of the agents there who represented me during a sale…read more I felt that the person just seemed interested in a commission and did very little to stream line the process. I would not recommend this person.

    Our awesome real estate attorney Ellie Vining referred us to realtor Norman O'Grady at Prime Realty…read morewhen it came time for us to start looking for a condo. Norman was really wonderful to work with! He moves fast- you've gotta keep up! I mean that literally. The man is always buzzing about. He knows just what to look for when you're seeing a home. While you're there deciding if there's enough closet space, Norman's the one asking about the electrical wattage and pointing out little things you may have overlooked. He's great at what I called "kicking the tires." It's your decision, but he's there to help you and look out for you. Norman was there every step of the way and I always felt well-informed. He even made me feel ok about withdrawing an offer when it wasn't exactly the right move for us. I felt like I could call him anytime- he was always there to answer my questions and if not then, just a few minutes later. Yet at the same time, I never felt like I was not the focus of his attention when we were meeting. If you've never looked for a condo before, just know that you're looking at the same listings all the agents get, so it's on you to point out the ones you want to see and the agent will set it up for you. They're not going to comb through the listings for you and suggest what you should see. Norman was our buyer's agent- meaning that he was there to help us, the buyers, purchase a home (he gets paid through the bank, not you). He was there to walk us through the process, deal with the seller's agent and translate the homebuying language for us. He did all that- Norman is fantastic at his job. He's a straight shooter. You're in good hands if you choose Norman to help you buy your home! I'd recommend him to anyone who's looking!

    Vanguard Realty

    Vanguard Realty

    (9 reviews)

    We found an apartment recently through David of Vangyard and It was really helpful…read more He guided us for many things and from my experience I must say vanguard has senior employees on place specially to guide customers properly and to run the service with good qualities . I had been to few other agents where youngsters responded in a different way. Make your terms clear and discuss with these guys they will help you out but ofcourse you need to have patience if you need a right place. :)

    I have used Vanguard Realty since 2004 for purchases in Allston, Brookline, and last year in…read moreChestnut Hill. This has included three properties: two investment units and most recently a house I renovated, as planned, and live in. Vanguard has served as my rental agent on the investment units since 2007 when I decided they could do it faster, find better quality tenants, and for a higher rent then I was getting on my own. While Matt Bless is my primary contact, Howard and the others I have dealt with in both the Brighton and Brookline offices have continually provided me with the knowledge and service I demand. If you are looking for honesty, responsiveness, knowledge of the area and buying process then working with this team will be a sound investment as it has been for me. May 29, 2012: Closed another deal with Vanguard last month. Working on one or two right now that should come to fruition and close over summer. Continue to appreciate the great service I get from Matt, Howard and rental agents. The rental team at both locations found me real solid tenants for September as they have done for the last five years. Some at highest rental rates in 4 years. Could not be more pleased with personal and professional service. Thanks so much!!

    Precise Realty

    Precise Realty

    (15 reviews)

    My roommates and I have been having pleasant and successful school years with help of Dennis and…read morePrecise Realty. Starting from the beginning, everything has been clear and straight forward. Dennis kindly guide us through the process and never let us feel confused. Dennis have always given us clear answers and explanation back to our inquiries and also quickly responded to our questions and requests. Ever since we moved in, we have requested multiple things and even asked so many questions regarding the property over the past years, and yet he have always responded and helped us with kindness. Out of many realtors we have worked with, Dennis is certainly the most professional person we have ever met. I strongly recommend others to work with Dennis.

    Dennis threatened me with a lawsuit due to my last post unless I removed it, so in compliance with…read morethat, I have removed it and am posting this. In my opinion I have found Dennis to be extremely UNPROFESSIONAL and RUDE. He was late for our showing, and unapologetic, did not offer much, if anything, more than my realtor already told us regarding information about the property. He did not answer phone calls but was quick to respond to emails. I would NEVER do business with him again, and would advise anyone against it. I had a few concerns about the rental contract, but it seemed he did not want to make a deal with us. I wasted several hours and precious time in my apartment hunt, very likely missing out on better units.

    Longwood Residential

    Longwood Residential

    (33 reviews)

    Coolidge Corner

    We can't say enough good things about Mike! From the very beginning of our home-buying journey, he…read morewent above and beyond every step of the way. Buying a home can be overwhelming, but Mike made it enjoyable. He took the time to truly understand what we were looking for, asked thoughtful questions, and offered insights we never would have considered on our own. He was always incredibly responsive, professional, and--most importantly--genuinely kind. His knowledge of the market was impressive, and he helped us navigate everything from competitive offers to inspections to closing, with ease and confidence. Thanks to him, we found a home we absolutely love, and the process was smoother than we ever expected. We can't recommend Mike enough!! Thank you!!

    We had the pleasure of working with Mike Tinsley at Longwood Residential for both the purchase of…read moreour new home and the sale of our condo, and we couldn't be happier with the experience. From start to finish, Mike went above and beyond to make sure everything went smoothly! He was highly responsive, always available to answer our questions, and incredibly proactive in addressing any concerns that came up along the way. Mike was extremely patient and helpful during our search for a new house (covering many different towns), offering great insights and advice throughout. Once it came time to negotiate and prepare for the closings, we completely trusted him to get things done. Mike's professionalism, attention to detail, and commitment to our best interests truly stand out. It can be hard to find a real estate agent that you trust. We were fortunate to get introduced to Mike through a friend. We would highly recommend him to our family and friends now as well. He will go the extra mile for you!

    New England Premier Properties - realestatesvcs - Updated June 2026

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