"She came in through the bathroom window" (Lennon and…read moreMcCartney) Our house renovations continue and a small upstairs bathroom is our newest target. After we interviewed a few contractors, we decided to switch to Action Carpet and Floor Covering. Now I know what you're thinking because there's nothing in their name to suggest they do full bathroom make-overs, but they sure do. Their Chief Estimator Kevin came to the house, asked us what we had in mind, took a bunch or measurements and in a few days e-mailed us with two options. We had a few back and forth e-mails, made some adjustments, went into the store to select subway tile for the shower walls and a mosaic tile for the shower floor, and in a few days we were all set with an agreed price and scope. On Day One the old vanity, sink, and medicine cabinet were demolished, the toilet was detached to be reset after the floor was replaced, the old shower door, shower ceramic tiles and drywall were removed, the new shower pan and base were replaced, and replacement of the new water resistant sheetrock on the shower walls began. We had three workers here most of the day and they were an all business, no-nonsense group, arriving promptly as promised. They removed all of the debris and left the workspace pretty clean. On Day Two the ceramic subway tile was installed on the shower walls and the ceramic mosaic tile was installed on the shower floor. Grouting for both should be tomorrow. On Day three, the tile was grouted, the shower ceiling light was installed, and installation of the bead board paneling on the walls began. Day Four was a big day!! The showerhead and water valve control were installed, new light bar, vanity and countertop were installed, the new vinyl plank flooring was installed, as were new window casings and floor heat vent. Day Five saw the new medicine cabinet and faucet installed, towel bar, and water lines connected. The existing toilet and TP holder were reinstalled. This pretty much finished the job, but there were some minor unresolved delays with the shower door and shower soap tray. It took a while to iron out those things and we did have some sales tax adjustments on things that were ordered but not included in the final job. We want to give a special shout out to Todd (the primary rebuilding contractor) and his assistant Tim. They were fantastic, meticulous in their craft, and a real pleasure to work with.

This was my first time dealing with Action Carpet of Simsbury. They were prompt & on-time with…read moreevery appointment. The estimate was in the ballpark for what I expected. The carpet was installed very well, as expected. For me, this was a "test run" for a couple of larger carpet or flooring projects, yet to come in the next year or two. Action Carpet will certainly have the inside track for my upcoming floor projects.

Alpine scheduled me in quickly for a cleaning but then didn't show up (9/9/21). No call back or…read moreexplanation (yet). Funny, they want $195 if you cancel last minute. Wondering if I will get $195 due to the no show! Not holding my breath. If they can schedule you in quickly, beware. EDIT: Owner called end of business the following day (9/10/21) and apologized for the no show, which I appreciated.

Just had our first "deep cleaning" appointment with Alpine and man - it was awesome! The ladies at…read moreone point asked me for a ladder and they cleaned our bathroom ceiling! Did all the grout in each bathroom, cleaned the oven and fridge etc etc. Coordination was a breeze - super responsive and flexible. Can't wait to have them in on a biweekly basis now! Very happy customer!

Very knowledgable and exceptional quality work. Would have rated 5 stars but receptionist or the…read moreoffice manager never relays messages, so call backs do not happen timely or even at all.

They did an awesome job on three bedrooms, living room/dining room and hallway. Phenomenal work!read more

JL Wood Flooring is Amazing!!! Highly recommend this company very dependable and they did exactly…read morewhat I wanted! Always came when they said and finished the job in no time! They made my floor look beautiful again so grateful for all their hard work! Thank you, Jay, and crew! Was a pleasure working with you! I will refer everyone to you! Cost was reasonable and made it possible for me to make it happen. Thank you and appreciate all you did! Lisa Ludlow Mass.

Had reached out to multiple floor people who came and gave me quotes, I went with JL because one of…read morethe things that stood out when we discussed the floors was a process he called water pop. My floors were factory prefinished natural, which gave it a kind of yellowish tinge, we went with a walnut stain and with the water pop the grain stood out and looks beautiful, we couldn't be happier with the service, JL and his crew cleaned up daily, were polite, he also masked off parts of the house that weren't gonna get done so dust wouldn't collect. Definitely will have him do other floors for me and I recommend them.

My girlfriend and I had just moved into our first place together and we needed an area rug to tie…read moreour living room together. We scoured google for local carpet retailers and came across Lucky Sevens. Thank goodness we did. We dealt with the owner directly, and after explaining our style, he was able to show us a wide variety of options in stock at the Riverdale location. After that, the hardest part was choosing between the various styles we liked. We were especially pleased when we saw the price tag of the high-quality wool rug we chose. Our living room truly came together with the addition of the area rug (see picture). We couldn't be happier. Because of the first class service and selection, we will be recommending Lucky Sevens to any of our friends and co-workers. Thank you, Gabe and Lucky Sevens!

First of all they were running late. My appointment time was 12:30-2 pm. The guy showed up at 2:30…read morepm. When he arrived he was pleasant enough and very thorough with his work. The installation of my carpet was superb. The quality of the carpet was also fabulous. The issue I had was after the installation, the owner Gabe changed the price he quoted me. I was quoted $386 and I told him I would dispose of the old carpet. Why did I end up paying $180 and $220??? I was told that taking up the carpet was not included. That was never explained to me over the phone. Yes, it was a few dollars, but that is not the point. It is the principle. Professionalism is what I expected from beginning to end. Not lateness without a phone call and no hidden fees. I am sure you will understand this review Gabe. I am sure you would not like this done to you either if you were the consumer.

Kaoud Rugs is an outstanding business. They have always treated us with personalized care and…read morerespect. Each interaction has been like we are part of their family. We have gotten two gorgeous rugs that have transformed the rooms that they are in. We also used them for carpeting our entire second floor. Their products are excellent quality that I'm sure will last for years. It's expensive, but you get what you pay for! So thankful for this business and I know we will be back for more one-of-a-kind rugs.

Excellent service! Irena was absolutely great to work with and a real asset to the company. Very…read moreprofessional, and extraordinary with all communications. Could not recommend enough!

I always take my rugs to Superior Rug Cleaners and I have had great results. Very friendly staff…read moreand answers all of my questions. I have a Shag rug being cleaned right now, I will see how it turns out, but all my other rugs has been awesome.

Nice folks, prompt service, excellent results! Dropped off 5 rugs and a week later picked up 5…read morespotless and super refreshed rugs, just in time for the holidays.

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

I got my hardwood floors refinished for my new condo and the entire process was fantastic! Brian…read morewas extremely responsive and walked me through all my options and the prices of each. He helped me pick a color that I love and looks great in the home while also maintaining my budget. The floors are beautiful and everything was super clean when they left. Highly recommend!