I've tried almost every barbershop in Downtown San Jose, and IMO Concept Barbershop is the best…read morespot here. I get a haircut there around every 4-6 weeks, and recommend it to anybody that asks me where to get a haircut in Downtown. Environment Professional, spacious, clean, comfortable. There are two leather couches, a coat hanger, and even a coffee machine there (not instant coffee - real, fresh ground coffee). Service JB is my guy at Concept, and he is not only skilled but he actively maintains me as a client. He documents each cut, familiarized himself with my hair type, and can consistently replicate previous cuts or make adjustments depending on what I'm going for. Usually I just go in with a vague request like "Just a clean up, maybe some shaping on the beard" and he always delivers with something that looks good. I'm satisfied with his work after every appointment.

Get Jac as your barber. Just do it. You'll be glad you did…read more He is super about the details.

I went to see Pat at the Parlor of Silicon Valley as a first time client, looking to cut back a ton…read moreof my hair - I had a very solid experience. The shop is very clean and good-looking, and the rates are pretty well matched to what's reasonable nowadays. When I walked in I was comfortably welcomed for my appointment. Pat is both well educated and well experienced in his trade, and put a great deal of emphasis on the consultation for what I wanted and helping me understand how to style my hair for what I was looking for. I definitely recommend him for a good clean cut, especially if you're looking to understand your hair better for getting what you want.

Damien is fantastic and has cut my son's hair a few times already. He speaks teen and knows exactly…read morewhat my son wants, and his fade looks perfect every time! Outside of taking his time and doing a quality cut, he finds ways to chat with my kid for the full time! Great spacious place with super nice people!

Ann is great, she remembers exactly what you want, doesn't overdo it, cut holds up for weeks. Easy…read moreto book, easy to talk to. Highly recommend.

I've been going to Ann at Craft Salon and Barbershop since 2021, and she is simply the best. Not…read moreonly is she incredibly patient and professional, but she remembers exactly how I like my hair cut every single time without me ever having to explain. Even after all these years, she never rushes the process and her attention to detail is unmatched. If you want a highly skilled stylist who truly gets it right, I can't recommend Ann enough!

Baby's first perm! It's me. I'm baby…read more Booked the night before with Rich Hoang -- stalked his IG and saw he specialized in the type of loose wave perm I wanted. Came in with some inspo pics (Hudson Williams, 90s Keanu, Jackie Chan shag vibes). Rich was very patient and knowledgeable, he indulged my questions about everything. We made a game plan on how to trim and layer my hair and what I was going for. I LOVE THE RESULTS. It's literally the kind of style I want to effortlessly have but can rarely achieve bc mi hair soy super Asian (kapow!). I'm so glad I did it (finally) and looking forward to enjoying it. Highly recommend!

Recently started coming here after 10+ years at a mom & pop shop. Alex M has taken care of my hair…read moretwice and couldn't be happier. The shop has great music, is very clean & all the staff is polite. Be sure to make your appointments well in advance as appointments go fast! Thanks again, Alex!

If you can get past his mid-level personality he's not bad…read more I've been going to Ben for over 4 years now. I went to him for a haircut right before I proposed to my wife. He gave me a great haircut and some advice - which I did not listen to (thank god), but she said yes, so I flew him to LA to cut my haircut for the wedding. He has literally zero game but he can cut hair well.

Booked a last-minute appointment with Eric this morning, and the experience was great from start to…read morefinish. He reached out via text to confirm the appointment and even suggested a few easy parking options nearby, which was a thoughtful touch and much appreciated. Most importantly, I'm very happy with the haircut. Eric took the time to listen to my concerns and address the areas I was most particular about. He quickly created a comfortable, relaxed atmosphere, which made it easy to trust him even though it was my first time booking with him. Excellent customer service, great attention to detail, and a haircut I'm genuinely happy with. 10/10 -- I would absolutely recommend Eric and will definitely be back.

Norman did an awesome job! You can tell he really takes pride in his work and pays attention to the…read moredetails. The haircut came out exactly how I wanted it, clean, sharp, and well done. He was also friendly, professional, and made the whole experience great. Definitely recommend Norman to anyone looking for a great barber. I'll definitely be coming back!

i've gone to ryan 2 times so far and both times he makes sure it's exactly how you want it. i was…read morevery impressed, would defiently recommend

Ernesto hooked me up w some of the cleanest braids i've had before and a cut. Do business with…read moreconfidence

Had a really good experience here, especially with Kevin. He really took the time to listen to what…read moreI wanted and helped me figure out exactly how I wanted my haircut. He paid attention to the details and made sure everything looked right before I left. I ended up getting exactly the haircut I was looking for and left super happy with it. Definitely recommend Kevin if you're looking for a barber who actually listens and knows what he's doing. I'll for sure be coming back.

Full circle... I first reviewed this place back in 2012! All my barbers (who got their start at…read moreHermans have all moved away) so that left me looking again for someone who can cut my hair. Arlene cut my hair today, we had a nice chat and a great haircut. I love the shop layout, it really is like a museum and the upstairs vibe is great. Phil is a cool dude, I really enjoyed my time there today. Cheers and look forward to the next haircut

Arlene is great !…read more Helped me figure out how to shape my beard. Old school vibes throughout the place!

Raygo Blendz is amazing. I came in for my first haircut in 4+ months (growing it long from a short…read morefade). It was my first haircut at Paradox and it won't be my last. Even better, he is patient and takes the time to explain different methods and all of the fun insights behind different hair looks you can achieve. Also he makes recommendations to point you in the right direction, including other stylists at the salon that specialize in certain things. Highly recommend!

I had an appointment here the other day for a perm with one of barbers (Kevin/K-Luk) here who had a…read morerespectful portfolio on his social media. I showed him my reference pictures (loose flowy perm for middle part) and style (wolfcut) that I was hoping to achieve. He said we could achieve something similar to the pictures that I showed. I mentioned that I had processed hair on the back of my head and questioned how to proceed from that. He told me initially the perm wouldn't look right if he didn't my entire head so I agreed to proceed given the possibility that the perm may fry the back of my head. He also mentioned to me that I needed a haircut to which I asked him if I could add it on as I assumed I would be able like most of the other salons/barbers that I have been to before. He told me he couldn't as he was booked. He begins to perm my hair and talks to another colleague and mentions he going to avoid my processed hair. We finish the perm and he washes the solution out of my hair and shows me my hair. It's significantly curlier and different than what I expected. But didn't look too bad because it was still wet. I didn't want to say anything because I hoped once my hair dried, the perm would look less curly as it has in the past and I didn't want to say anything since I waited over a month to book this appointment. I had paid previously and tipped 20% during the booking of it. As I drive home, I noticed my hair looking more and more poofy on the sides--almost like those kids who grow out their hair/surfer hair. Once I get home, my hair is a lot more dry now and I noticed that the sides were all sticking out horizontally like a fish hook. I showed my girlfriend who told me that this was the worst thing she's ever seen. The sides were totally messed up and the back looked horrible. I ended up going to another salon that evening because I was in shock of how bad the perm turned out. I asked the stylist there if there was any way to layer and fix it, to which they informed they couldn't as the perm rods were not placed appropriately for a middle part and said the only way to fix it was it cut off. Given how bad the perm turned out, I opted to cut it off. I mentioned all of this to my barber the next day on his social and he didn't even seem to care. He told me I should've had my hair layered before the perm and that my hair looked weird because he didn't perm the processed hair. As a customer who showed him the reference picture, if he didn't believe he could achieve the results without layering my hair/didn't believe he could achieve it then why go through with at all. I would've skipped the perm or only done a haircut if that's what he believed was achievable from the reference picture. Even from the picture of the back I sent him, he could tell that the perm looked bad but let me walk out of the shop without even trying to fix it. I already paid/tipped beforehand so there's no incentive to fix a bad service because you're just an invoice at this point. The customer service at this places isn't good. If you gave someone a really bad perm/service and don't care about your mistake or don't care to offer ways to assist your client, it just shows you that you're just a dollar sign to them.

Great spot in San Jose, always good music and walk ins are available…read more Unique is the person who cuts my hair, she always does an amazing job I don't even need to look at the mirror to see if it's good or not it always comes out good and the trust is there. Check/Book with her if you get the chance!!

Took my 9 year old and he absolutely loved it. Christopher was great and listened to exactly what…read morewe wanted. My son hasn't stopped staring at himself in the mirror since we got home. Lol! We will definitely be back.