We have been seeing Dr. Hinkle since 2009 and have recommended him numerous times over the years…read more Unfortunately, as Ashburn Vision has grown, the level of customer service has not kept pace. It has become extremely difficult to schedule appointments with Dr. Hinkle or Dr. Boyle. After waiting weeks, we've arrived for appointments only to be told they were canceled without notice. Additionally, the front office staff is often rude and make simple questions feel like an inconvenience. The newer staff responsible for fitting glasses also do not seem to take the time to properly ensure a correct fit. This has been very disappointing given the level of care we experienced in the past. Unfortunately, today was the tipping point and we will not be back.

This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

HORRIBLE experience today - I had been going there for a while and to my surprise they keep getting…read moreworse. I had a 1030 appointment and my wife at 1045. I completed check-ins earlier in the morning and and arrived at 1015 as requested. by 1130 i was still waiting in the lobby and when i asked we get typical answer running a bit late and it is another 15 minutes before we can see you = that is so disrepectful and LAST time i go there. my time is NOT valuable - to them it seems so. SHame on this proactice

I have no complaints about the Doctors, they are fantastic…read more However, the front desk staff is uninformed, rude, and unprofessional. To the Doctors - don't let the front staff torpedo the good work you do. After many years, we won't be back.

I applied twice on the internet for a appointment to set up a exam due to a cataract impairing my…read morevision. And never received any text or phone calls.

Dr. Char is an excellent ophthalmologist who genuinely cares about his patients. He was very…read moreattentive, listened carefully to my concerns, and made sure I was comfortable throughout the visit. I have been going to him for eye care for nearly 15 years and I feel confident in his expertise and would trust him with my eye care anytime.

Dr Nasrullah did my aunt's cataracts. We attended her Presurgery appointments as well as the day…read moreof her procedure. On our first visit, Farida walked her through the procedure and answered all her questions. She was upfront about cost and even checked our insurance to determine what our final cost would be. We met Dr Nasrullah during our initial visit. He was very nice and took his time answering our questions. He explained the procedure and what would happen afterwards. We were glad we got to meet him that day because we felt much better about the procedure and decided to move forward. On the day of the procedure, we met Dr Nasrullah at the Reston Surgical Center. He reviewed the process and procedure again and answered our questions. They collected payment the day of the procedure. Cash or Credit Cards only- no checks accepted. The process was as quick as Dr Nasrullah described. The process itself took about 20 minutes, but with the preparation and post care we were at the center for about 2 hrs. Before the procedure, my aunt's vision was -6 due to the cataract. Now her vision is 20/20! Very happy with the results!

Dr.Nasrullah is a fantastic doctor/surgeon. He recently preformed lasik on my and I am 19 years old…read moreand every aspect of my experience with this procedure went very smoothly and he was very calm and patient and explained everything and made me feel super comfortable during the actual surgery. He is really the best and is super kind.

Dr. Nasrullah performed cataract surgery on both of my eyes, one at a time, one month apart. They…read morewere scheduled for 2 weeks apart originally but there was an issue with the air conditioning and air filtration system at Reston Surgery Center. The second surgery had to be rescheduled. No one's fault just life sometimes. Anyway everything went smoothly. And I love the multifocus lenses I had implanted instead of just the clear lenses. I have typically worn either multifocal lenses in my glasses or multifocal contact lenses. Now I rarely even have to wear reading glasses at 1.0 strength. I can see beautifully mid-range and long distance. Thank you Dr. Nasrullah! The staff is nice and extremely competent. Everyone does their job well and with a smile on their face. I had follow-ups with Dr. Kang, Dr. Simon and Dr. Dar, all very nice and made me feel comfortable and confident in their manner.

This was an excellent office when it was the Eye Center, my entire family has gone here for decades…read morefor eye care, prescription glasses and laser surgery. The problem is after it was bought out and the office manager left. I took my daughter for a checkup and they asked me to pay $60 at checkout to get her prescription even though I did not want it. Several months later- they charged my card! I called and nothing happened- until I called again and informed them it is illegal per the FTC to charge for a prescription. Recently they tried this exact same thing with my mother. We will be filing complaints with the FTC. https://reportfraud.ftc.gov/form/main *also we have VSP and they will not file it

Dr. Faheem Ahmed is an outstanding doctor and surgeon! Very thorough, attentive and caring!…read more makes me feel confident that my eye health are in great hands! thank you for taking such a good care of me!

We used this practice and Dr. Faheem Ahmed to remove my wife's cataracts. As new residents of…read morethis area finding the best and most expert care was a daunting experience for our family. As a retired healthcare professional I believe that Dr. Ahmed stands at the very top tier of the many physicians I have known. His fund of knowledge, procedural skills, and effectiveness were outstanding. Equally, and as important, his bedside manner, compassion, and gentle approach created a less stressful experience than it might have been. All of this resulted in a highly successful, complication free outcome. The staff of an office take their lead from their professionals and Dr. Ahmed's office is no exception. They were affable, caring and highly supportive of our needs. I would like to thank the members of this practice for their clinical effectiveness and for its supportive climate they have created.

What a great doctor and office!…read more I saw Dr. Ghannam and he was extremely attentive and very friendly. He took his time to examine my eyes and did some exams that other doctors had never done (such as taking a picture of the inside of my retina to see the back of the eye and its nerve, for example). It also had been super easy to get an appointment quickly as a new patient. The office staff is super helpful and very friendly. The optician was helpful with showing me all the different glasses they have in their shop, and none of the staff members were pushy about me having to buy the glasses there. They have a big selection of different styles. If you can't find what you're looking for, they offer to look things up for you or they give you the prescription so you can buy the glasses and/or contacts somewhere else. Great doctor, great office! So happy I have found them.

Dr. Sami is not only very professional and qualified, but takes his time every visit.read more

Good service from Dr. Krause and his office. Being co-located with Costco-Sterling, the location…read moreis most convenient to Costco optical.

Excellent optometry practice at Costco. Dr Krause is great my. Most advanced equipment I've ever…read moreseen. Don't hesitate to go there for your contact lens or eyeglasses

Dr. Pearlman was great. Front desk not so much. Could have…read morelooked on my file to see I had VSP insurance which covers my regular eye exam with no copay. Instead charged my blue cross medical insurance which had a $50 copay.

I was there for a cataract consult and they took me right in after I arrived. They were nice and…read moreexplained everything thoroughly and answered all my questions. I made my surgery appointment with Dr. Reisner and have complete confidence it will go well.

I don't understand this company I called yesterday, and the lady answer the saying they are closed…read moreon Monday, and they are open on Tuesday I said the door and the internet both say open on Monday and closed Tuesday I don't understand how a store can stay in business if they are never open. I was trying to support a small business instead of going to my eyeDr or Sterling Optical. I guess I'm happy I didn't spend money there.

Insight Eye Optique has been one of the most tremendous experiences for my family and me! Dr…read more Sutaria is a wonderful optometrist, and the care she provides at the facility is unmatched. Compared to other medical offices, where check-ups feel routine, meeting with Dr. Sutaria for an eye appointment seems like visiting a close friend, due to how inviting her personality is! A couple of times, when my eye was irritated, she would create space in her schedule to check me up immediately, even if it involved a very tight schedule. Additionally, due to certain factors related to my eyes, I had much trouble, in the beginning, fitting Ortho K lenses. Still, Dr. Sutaria persisted and kept accommodating until the treatment was very comfortable for me, not settling for anything less than the best for me. My brother also received his own specialized treatment, which had really amazing results. Overall, the experience my family and I have at Insight Eye Optique is phenomenal (11/10!), and I definitely would recommend Dr. Sutaria to everyone, whether it's for routine annual eye-check ups, or specialized programs (such as the Ortho K lenses and myopia management)!