I'm very disappointed with the workmanship from this roofing company. The issues had nothing to do…read morewith the shingles themselves -- the problem was the installation. The crew nailed the shingles far too low, which compromises the integrity of the roof and can significantly shorten its lifespan. Proper nail placement is basic roofing knowledge, so this was extremely concerning. In addition, they reused materials that should have been replaced, which raises further questions about their standards and attention to detail. We had AVI come out 3 separate times and all 3 times they kept stating the issues was NOT theirs but would not give us a straight answer on the real issues until we had to hire another roofing company to repair their work. To add insult to injury , AVI charged us each time they came out ($500). Quality installation is just as important as quality materials, and unfortunately, that standard was not met. I would strongly recommend that anyone considering this company carefully inspect the work and ask detailed questions before signing off on a project. *** 3/3/26 response to AVI about my review*** We purchased our home in December, and the roof was installed in October -- just two months before we took ownership. Within three months of living in the home, the shingles began lifting and coming off. That is not normal wear and tear, and it certainly raises concerns about workmanship. Regarding not being able to find our name -- that may be because we purchased the property after the roof was installed. The work would likely be listed under the previous homeowner's name, not ours. I would encourage you to review your October installations at that address rather than searching only by our name. Both my husband and myself have spoken to your company several times and had 4 different people on separate occasions come to our home. Not once did you mention the error with nailing the roof even though pictures show this poor workmanship. It is also concerning to hear you state that you do not warranty your work after only 2 months! A roof should last years, not months. Regardless of ownership changes, a recently installed roof failing within such a short timeframe speaks for itself. We are simply sharing our experience so others are aware. We had to hire another company to correct the issues and ensure the roof was properly installed.

Thank you for a job well done! Your prompt responses, caring manner, wise advice and roofing…read moreexpertise are very much appreciated. We are grateful for you and your team for making our roofing project as smooth as possible. You all have a special talent for providing an excellent customer experience. Very professional and Great Service

Levi has worked on several roofs for me. He is cost conscious and his solutions are creative…read more Whether it's a small repair or an entire roof, Levi's your guy.

Levi Laine from Rocky Mountain Roofing and Restoration is the best in the business! As a Real…read moreEstate professional I have used Levi for many years and he always provides an honest assessment about whether he can save your roof with repairs and certification or he can also provide a brand new roof if needed with a quality installation for a fair price. I love that Levi always personally answers my calls in a friendly and professional manner and always has a "can do" attitude about the work needed! Highly recommended!

Caine handled my insurance claim. He helped me through the entire process. My roof was taken off…read moreand replaced the same day. My house is over 4000 sq ft. I highly recommend.

Gold Star- Austin has been a great resource through this process. Austin has helped coordinate with…read morevarious services providers and insurance (painters, garage door, etc.) to keep the process on track. He has been timely in his responses, cost conscious and kept it moving forward in a timely manner. I would recommend their services to family and friends.

I've worked with many roofing contractors personally and professionally over the years, and Red…read moreDiamond Roofing and the team working with Project Manager, Mathew Wright, has provided some of the most professional, high quality work I've seen. They truly embody the values of integrity, responsibility and craftsmanship. Mathew and his oustanding team takes great pride in their work, and deserve the highest accolades. Mathew and his team has replaced the the roof on my primary residence in South Park Hill as well as that of a rental property we own in North Park Hill. Our historic property in South Park Hill included the primary house roof, as well as our 920 square foot carriage house roof. The North PH house is a historic single story bungalow. Despite the presence of older, prexisting damage to the roofing, Mathew was able to negotiate with our claims adjuster for a comprehensive and thorough roof repair for all three roofs. Mathew walked with the adjuster and showed him all the roof damage (both the old and new). He was able to skillfully bolster the argument for approval of total roof replacement, but he also advocated for other necessary upgrades, including new decking, a high quality synthetic underlayment, and importantly, the Class 4 Impact Resistant Shingles, at no additional cost. The main roof on the South PH property had complex framing with hips, valleys, and dormers, as well numerous penetrations, and multiple chimneys. These required exact and intricate cuts to align everything properly. The total roof tear-off and replacement exposed a number of hidden issues with framing, decking, and water damage. All existing issues were addressed and repaired with attention to current codes and skilled craftmanship. Mathew facilitated all the communications between the insurance company and ourselves, and coordinated the entire process to make the project both positive and seamless.

We called Red Diamond Roofing to replace our 25 year old roof and had a good experience. We already…read morehave business ties with RDR, so we're already familiar with their work and there is no doubt I'll refer them to friends and family after this experience. Brian managed the project from beginning to end with exceptional professionalism by being responsive to all our questions. Y, los trabajadores que realizaron el reemplazo del techo son profesionales en lo que hacen y merecen mucho crédito por su trabajo. Thanks/Gracias

We bought a home that had had a new roof put in a relatively recently. Our real estate agent…read moreconfirmed the warranty transferred from one owner to us prior to purchase. We encountered issues with roof leaks within 6 months of moving in. Contacted these folks to see what the warranty covered, what it didn't, and wanted them to come see what we needed. Took weeks to get them out, they lied about mailing us a copy of the warranty, finally did come out, fixed something, didn't say a word to us and left. I followed up to see what needed to be done, crickets. Finally had another company come look at- he told us there were super recent repairs. Expert Exteriors then gaslit me and my husband about what happened, saying the tech (the owner I think?) spoke to my husband before he left, when he absolutely didn't. We currently, 3 years later, still have issues we've been trying to get them to come fix to no avail. Our roof leaks in several places. We probably have mold at this point. We can't get them to honor the warranty, or even just come take a look. But we also can't have another company come look and fix it... without voiding the warranty. No idea what we ever did to make them so hostile, but they did shoddy work and won't stand by it and their "warranty" means nothing - at least to us.

I used Expert Exteriors to replace my roof on a hail claim and they were great! I decided to move…read moreforward with them on solar and they completely dropped the ball. As a reseller they did not have a firm grasp on project management, leaving me in a position where the financing had expired and we would have to start over at a higher interest rate. I am currently in discussions with one of the partners who has promised tp make it right. I will keep the review updated with the outcome.

Jon Vaughn and his crew are very responsive when it comes to evaluating any roof problems and do…read morequality work! We have now used them on three separate occasions with awesome results! They do the work when they say they will! I highly recommend Golden Spike Roofing!

needed a roof replacement. We got 6 quotes. We chose Golden Spike Roofing. They came with great…read morecredentials and reviews. They weren't the cheapest bid, but working with Mansel Zeck, their Sr Project Manager, I felt informed and in good hands. The Project Manager, Doug Henderson, was personable, professional and extremely helpful. He was always available to answer my questions and did great follow-up with the city inspector. He went above and beyond coordinating everything with the solar folks who had to remove the panels before the roof replacement and reinstall them afterwards. Doug communicated effectively through out the entire project. Doug also provided all the necessary documentation after completion which got me a reimbursement from our insurance company. Can't get any better than that.

Called for an inspection of my roof in relation to a sale. Out of 3 different companies they were…read morethe only one that I wasn't talking to a random operator, seemed to know what they were talking about, and got me scheduled promptly. They inspected the roof and disproved what the inspector was citing, and found issues that the inspector had completely missed. Then they got the repairs done 2 or 3 days later. Was happy they called the inspector out on BS...and had no problems fixing the real problems for the buyer. If you appreciate working with normal human beings then these are your guys.

I've worked with Chris, the owner of New Line Roofing, on many projects over the 20+ years I've…read moreknown him. This past year, I introduced him to my In-Laws as they were in need of repairing the hail damage on two different properties in Louisville. The level of service they received and the quality of the workmanship that was done, is something they speak highly of often. We also asked Chris to install a new roof on a new home that we built this year and again we were impressed with every step of the process. In a day and age where service and quality seem to be pushed aside for profits, it was a breath of fresh air to work with an organization that put those qualities first!

Chavez roofing and construction is amazing from top to bottom! It's so great to have a positive…read morecontractor experience, after several bad experiences with other companies. Responsive, nice, flexible, great quality service, and extremely professional. We had them replace and paint the siding on the addition of our house. We also knew that below the old siding was a mystery and would likely need additional work. Sure enough mid project there was no existing OSB, no house wrap and missing insulation. So they pivoted nicely to add those things and took the time to help us get things done RIGHT. And they had good attitudes about it the whole time. We're happy to with with a team like that. 100% will hire them for future work.

Truly professional company. Our roof was damaged in the Marshall fire and we contacted four…read morepotential roofing companies, including Chavez, all of which came recommended. John at Chavez was by far the most responsive with communication and was patient with all our questions. John worked with our insurance adjuster to deal with pricing and contract, with very limited involvement on our end, which was such a welcome change from our other remediation contractors. The roof replacement for our townhome went very smoothly and was completed in a day with the inspector out and approved the next morning. I would highly recommend Chavez roofing based on their professionalism, responsive communication, friendliness, and quality workmanship.