Dr Amram take the time to listen to your concerns and talks with you about them. As a result of a…read moreright eye accident, I have also seen a couple other doctors in Meadows Eye and they are extremely communicative and caring.

Subject: Formal Complaint - Predatory Billing Practices and Unauthorized Appointment Scheduling…read more To Whom It May Concern, I am filing this formal complaint against DAVID VANDER VELDT's OFFICE Meadows Eye regarding a $25.00 "no-show" fee resulting from an appointment I never authorized or requested. I believe this company is engaging in a predatory "auto-scheduling" scheme designed to generate fraudulent revenue from unsuspecting patients. Statement of Facts Over one year ago, I visited Meadows Eye for an eye examination. Unknown to me at the time, the office--without my consent or signature--automatically scheduled a follow-up appointment in their system for exactly one year later. I was never consulted about this date, I never agreed to it and had no idea and appointment had been created FOR ONE YEAR LATER. One year later, I received a bill for a "missed appointment" that I never made. Furthermore, the office has sent a notice threatening to report this "debt" to the credit bureaus if I do not pay. Nature of the Dispute This is not a simple clerical error; it is a systemic scam. By unilaterally placing patients on their calendar without permission and then charging a fee when the patient inevitably "misses" the unknown appointment, DAVID VANDER VELDT's OFFICE Meadows Eye is effectively extorting money under the threat of damaging credit scores. Charging for a service (or the absence of one) based on a contract or appointment that the consumer never entered into is a deceptive business practice. Desired Resolution I am asking for the following actions from DAVID VANDER VELDT's OFFICE Meadows Eye: Immediate Voidance of the Debt: The $25.00 fee must be removed from their books entirely. Written Confirmation: A receipt showing a zero ($0.00) balance must be mailed to my address: Direct Contact: I require a phone call from the Billing Department (PO Box 80450, Las Vegas, NV 89180) confirming that this charge has been retracted and will not be reported to any credit agencies. Cease and Desist: I demand that DAVID VANDER VELDT's OFFICE they stop the practice of unauthorized auto-scheduling for my account moving forward. Attached, please find a copy of the fraudulent bill and the credit threat notice. I look forward to your prompt assistance in resolving this matter and holding this business accountable.

I've been a patient of Dr. Abrams for years, even dating back to when he was at a different office,…read moreand I truly cannot recommend him enough. Recently I woke up one morning with my eye in severe burning pain. I called the office and they got me in immediately, which I was so grateful for. Dr. Abrams took his time and carefully examined every part of my eye to figure out exactly what was going on. It turned out I somehow had a tiny sliver of glass lodged under my eyelid, which had worked its way out, but he was incredibly thorough in making sure everything was okay and that there was no damage. What I appreciate most about Dr. Abrams is his great bedside manner. He's calm, patient, and truly makes you feel cared for. The entire office runs smoothly as well -- quick, efficient, and professional. It's rare to find a doctor who combines skill, compassion, and efficiency, but Dr. Abrams does exactly that. I'm very grateful for the care I've received over the years and highly recommend him to anyone looking for an excellent eye doctor.

The facility itself is clean and modern, and the medical staff seems professional. However, the…read moreoverall patient experience needs improvement. The biggest issue is the check-in process. This is an eye center that serves many seniors with vision problems, yet patients are directed to use computer kiosks that require entering a significant amount of information. It feels more like data collection than a simple check-in, including prompts asking for permission to receive marketing emails and texts. I watched several elderly patients struggle with the screens, which led to visible frustration. For a vision practice, this process should be much more accessible and user-friendly. The wait times were also disappointing. If you schedule an appointment, you expect to be seen reasonably close to that time. Being called back 40+ minutes late and then waiting even longer defeats the purpose of having a scheduled appointment. Patients' time should be respected. With a more senior friendly check-in option and better time management, this could be a much better experience.

Took an early 710am appointment with a DO. Arrived 710, checked in on their kiosk at 711. 1 hour…read morelater, no movement. They don't care about your schedule or time. Zero focus on patient experience. This will be my last visit here

Had cataracts removed 11 months ago.I have gray floaters still.Had to give up licenseread more

Dr Abrams is a wonderful caring low key Eye doctor. He has performed cataract surgery and has also…read moreexamined my eyes periodically. His office has the latest medical equipment. If you're looking for a honest professional Eye Doctor , Dr Jack Abrams is my choice. He also does cornea transplants. I recommend him highly.

Dr. Abrams recently performed cataract surgery on my mom's left eye and the results have been so…read moregreat that she's getting her right one done next. It's obvious Dr. Abrams is great at what he does but we also find him to be extremely likeable, patient, honest, and informative. The entire staff from check-in, surgery scheduling to check-out, have always been professional, attentive and friendly. Thanks for taking great care of my mom!

Do NOT use this business for your eye care. They have an answering machine to take all calls…read more.. NOT OROFESSIONAL. You may or may NOT get a call back. Who would gamble with such unprofessionalism?? DON'T DO IT. Rely on a busines who cares enough to have someone at least answer the PHONES! I found a REAL EYE CARE BUSINESS.

I've been seeing Dr Doubrava for a few decades. He is top in his field, and all the staff, are…read morefriendly and helpful. I've done his review before and he's the best! But I'd like to mention, Jessica, the framing specialist. I wanted something completely new and she took me through all the frames, but I didn't see anything I liked. I showed her my green 'readers' I really love. She said she'd research it and get back to me. Then I get an email packed full of all the different glasses that fit my criteria. Jessica did a lot of her research and presented me with many alternatives. I was so impressed! And I absolutely love my new glasses. My recommendation. Work with Jessica, she's a pro!

I've been seeing Dr. Shin since I was a child. While wait times can be long, it's attributed to the…read moreextraordinary level of care she and her team provides to their patients. I underwent surgery and was very nervous about complications. Dr Shin thoroughly answered all of my questions, met with me multiple times, and have restored my confidence. Thank you!

The people are very nice, professional. The Dr is very friendly & takes her time to explain…read moreeverything. I highly recommend Dr Grace Shin & her staff. 5 stars

Fantastic operation. Staff is friendly, knowledgeable and even when they're busy don't rush you and…read moreanswer ur questions. Appointments are kept well in line w time. Dr Kelly is knowledgeable, sincerely cares for his patients and respects his art. Go or take your family for all your eye care needs. You will leave feeling your eyes are cared for by experts who recognize how important your eyes are to you.

I enjoy seeing Dr. Kelly and his staff. The technician I see before each appointment I have had is…read morevery pleasant and she's very good with all of the tests we need to do to analyze my level of eye sight. Today's appointment was to analyze the state of me left eye. Before my trip to St. Thomas in December 2022, I face-planted on my com create family room floor. My head was cut open and my left eye turned black. But no ER for me before the trip, I had packing to do. So jetted off to St. Thomas for a few days with all pictures of me taken from a distance - NO SELFIES (lol) when we got home on the 19th I finally went to the ER because it really hadn't gotten much better. Had a CAT scan to see if I broke anything around my eye, got some drops for the eye and an order to follow up with Dr. Kelly. It took me a while to finally call and get an appointment for today, January 25 2023. Instead of it just being an appointment to address the obvious, we did all the eye sight checking stuff and found out my prescription for my glasses had changed. But after all that, Dr. Kelly took a look at everything and it's just a burst blood vessel that is slowly but surely healing. I received my new prescription and was on my merry way. I highly recommend Dr. Kelly as he is really good at what he does. Having had several appointments with him for various things I wouldn't go anywhere else.

Nice friendly doctor and staff . Dr.Voo is kind and…read morecompassionate . The office is clean and relaxing . I would highly recommend this doctor for retina and or any firm of an eye disease she is very educated . I am grateful I went to her !!

Office is quiet and has island music and decor. Staff are friendly and professional. Dr.Voo is…read moreprofessional, soft spoken and seems up to date on her profession. I feel confident in her ability to help me with my eye situation. All in all it's a nice office, and professional friendly Dr.

went in for an eye exam, lady at the front desk was incredibly stand offish, however the eye…read moredoctors were really kind & gentle, so i brushed it off (although the lady 'assisting' me to pick out my new glasses wasn't friendly either and never smiled once.. seemed like she couldn't wait for me to leave although i've only ever been kind and respectful). just makes you wonder if 'certain' customers gets treated differently compared to other customers. I came back a few weeks later to pick up my glasses several minutes before closing time. however doors were already locked. as someone who works for a big corporation, that's a no-no & very unprofessional. online and all of their websites should disclaim that they actually close at 5:50pm.. maybe even sooner. from now on i'll find somewhere else to get my eye exam done. the kind doctors are the only reason this place even gets 2 stars.

First appointment at this facility for vision exam/fitting for eye g! First time "prescription"…read moreglasses person here! Impressive display of frames to choose from in the ample space provided here! To view some of the frames however, you are required to walk behind some of the working technicians' work spaces. This made my browsing experience a little uncomfortable. They carry some luxury frame brands like Gucci, Dolce & Gabbana, Fendi and Tiffany & Co to name a few. Extremely helpful staff. I selected my frames with the wonderful assistance from one of the techs and will return for regular exams and frame/prescription updates. Highly recommend.

Abrams Eye Institute is an outstanding eye dr. I was sent here by CareNow regarding problems with…read moremy eyes that I have never experienced ever in my life. The eye dr seemed to just barely look at my eyes and told me exactly what my problem was. He knew right away. I was provided some ointment for my eyes and I was all better within a few days. The unfortunate thing about Abrams is that they are expensive, but they have taken very good care of me.

Ophthalmology - Highly recommend Abrams Eye Institute for eye care. Dr. Shah has performed cataract…read moreprocedures on both of my eyes, and also my husband's eyes. Both of us with outstanding results. I have also had my eye lids lifted and can now see signs and driving is great. Dr. Shah is highly professional and has an amazing patient care manner. He listens and explains procedures and answers questions. The office staff is easy to get to and is helpful with answering questions, concerns and responds quickly should forms need to be submitted. Preparing for surgeries is smooth and each step explained and it all goes without any problems Thank you Dr. Shah and Staff L.Reed