Loved the service! My hair was damaged from bleaching and Pegah, the hair dresser, made her magic touch and dyed to darker color and cut my hair. Everyone at worked complements me every day that I look great and beautiful! Thank you Pegah ! Highly recommend By the way she is a great artist, love her paintings on the walls of the salon! read more

New Face Hair Salon - Love my hair ! - Hair Salons Near Me - Austin, Texas

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I love this Salon! Moved here during the summer and it's always hard to find a new hairstylist, especially when you have seen your last one for years. Pegah made it easy, she is amazing and I hope I will see her for years to come. The salon itself is very clean and modern. read more

I found New Face Salon driving by and after reading the glowing reviews, I decided to book a (same day!) appointment online. I'm so glad I did! I came in knowing what kind of cut I liked, but not sure that it would work for me. Pegah took the time to discuss with me her recommendations for my face shape and curly hair. I'm so glad I went with her recommendations instead because she gave me a cut that I am absolutely in love with! I was so impressed with her attention to detail and the time she spent making sure the cut was just right. The salon is clean and inviting, and I loved the music that was played that day. It really helped set the vibe of the salon. I have found my stylist. Thank you for such a great experience, Pegah! read more

I am home! After spending my first 2 years in Austin looking for a new stylist, I found Pegah at New Face simply by driving by. I looked up her Yelp reviews and after so many glowing reviews I knew I had to get an appointment - which I could do through Yelp! I am in a transition period with my hair and I always go for a trim when visiting a new stylist. I told her what my plan was and where I wanted to go with my hair. She was knowledgeable, gave a wonderful consultation, followed by a coma-inducing head massage during my shampoo. My trim was pretty straightforward but she took a lot of time to get it just right. Because the client before was not finished when I arrived, I was able to watch her give the woman a beautiful new haircut. She is a talented artist (many oils in her salon to buy) and used her artistic techniques to shape and sculpt the clients haircut. It was a work of art when done!! So loved my time with Pegah, I booked my next appointment, and first in my transition to gray, to make sure we had enough time for the highlight and cut. I'm very excited and have told anyone I know about her. read more

I moved back to Austin from out of state a few months ago. Finding a new stylist is always anxiety producing. After reading a ton of reviews online, I scheduled with Pegah at New Face Hair Salon and I am so glad I did! I hadn't had my hair done since December 2019 because of COVID, so I was a bit of a mess. Pegah understood quickly what I was wanted and kind of read my mind, giving me exactly what I had envisioned. Different than I was used to, but SO MUCH BETTER! Her salon was clean and COVID safety measures are being honored. I have a new stylist, y'all!! read more

My girls love their new hairstyles by Pegah! Thank you! They said she's the only one they want working on their hair now. It's been tough finding a good stylist that can work on long thin and thick hair, giving them a "New Face." No more headache, we've finally found the right gal. We'll see ya soon! read more

Pegah is amazing! From color to cut, I've always been blown away by how good my hair looks every time I leave her salon! I get sooo many compliments on my hair! I've followed Pegah from 3 different salons over the past few years and will follow her wherever she goes! So proud of her for opening her own place! She is truly amazing in every way! I highly recommend visiting Pegah for your next cut, color, or style! Check out the adorable choppy bob she gave me! read more

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Spur of the moment booking after reading reviews. Best haircut I can remember and I've had a lot! Pegah is so sweet and very detailed- definitely will be returning! read more

The Good Pegah was incredibly polite after I finally sat in her chair for service. Her furniture is nice and there is lovely artwork. The product used (at least what is shown/faced to the customers) was high quality. The price is straight-forward-simply select your package at the time you set an appointment and you know the exact cost. The Bad Before seating me, Pegah dismissed my arrival, by rising from her seated position at the check out station to go and have a fairly lengthy conversation with the stylist and client who were mid-style. This seemed quite dramatic and unnecessary. Despite some of the nice furniture, this salon has no professional dryer so my colored hair was set with a handheld blow dryer. I selected my appointment online and failed to go back to the options page and check that the service package I selected was what I intended. (If I remember correctly, I selected package 3 for full highlights but actually wanted partial highlights, package 2.) This meant that I had prepared to pay one price point and was given another at the end. A simple conversation, preferably initiated by the stylist, would have alleviated this misunderstanding. I asked for honey highlights and was given copper highlights. She said she recommended ash and I stated I liked honey. She talked a bit as said again that she would go with ash. I told her I would trust her judgment. In hindsight, I would have asked for the opportunity to see a sample against my hair. Instead I "trusted" the professional stylists judgment and the end result today is that I have a ton of copper or rust colored highlights. I have never gotten this color and it is not my preference. I have even gotten cheap highlights done at TGIF and the color was better than this. My previous cut was a quick and inexpensive decision. I chose this appointment just before Mother's Day and shortly after my birthday as an indulgment. I hadn't been able to wear my hair straight because the cut was unflattering and noticeably uneven at the fronts. This was a talking point with Pegah as we discussed what would be done. I asked for a shoulder length cut with a long layer and thinning to keep it from appearing poofy in the heat. I was given a shoulder length cut but unfortunately, I do not believe she knew how to thin as the result is noticeable layer lengths, specifically at the front. There is one section on one side that simply seems like a child grabbed a portion of my hair and snipped. The Ugly Honestly, none of that would have been an issue to cause me to make this review...however, the final issue was that after highlighting my entire head, I received a standard shampoo with NO CONDITIONER. She seated me back in the styling chair and removed the towel. I could see immediately my hair was matted and tangly at the crown. I asked if she conditioned my hair after she began to BRUSH my hair with a hard-plastic bristled brush. She said no. She took a spray bottle and gently squeezed three sprays onto my hair. I have incredibly thick hair. Three sprays of gasoline from a gas pump would leave more than half of my hair still dry. I complained that it was very tangly and needed more moisturizer as she continued to BRUSH through my hair. She continued with her plan and later dropped the brush on the floor. Did she return the brush to a sanitizing jar for proper cleaning? No, she continued to brush my hair with the now dropped brush. Overall, I would NOT recommend this stylist to anyone. Further, I will not ever return...even if the waiting "room" couch is lovely to look at! read more

Beautiful salon, professional service! Savanna helped my bang cut look so much better!

I go to new face salon for my hair and my face threading for ever since Pegah opened her salon, and I know her even before where she worked, She is excellent and does a great job with my hair, very patient and take good time to do a perfect job, I would not go to anyone else, and highly recommend her, Try her and you will not regret it. read more

I could not be happier with my new haircut and highlights. Pegah listened to what I wanted and then we came up with a plan. She did a wonderful cut for my hair type. She is also a very talented artist. I enjoyed looking at her paintings. I look forward to going back. read more

My husband and I needed a new salon after going to the same hairdresser for about seven years. We booked our appointments together -- He saw Debra, and I saw Pegah. We were both so happy with our experiences. Pegah spent quite a bit of time making sure that she understood the look I wanted. She explained how she was going to cut my hair and how she expected it to grow. I was so impressed by her skills. I have a pixie cut with fine, thin hair that is difficult to blend but she made it look so smooth and full. Debra did a great cut for my husband, as well. The salon itself is clean and comfortable. It was fresh but not pretentious, and we felt welcome. I also really love being able to book appointments online, because it's usually at about 9pm that I think, "oh, man, I keep forgetting to schedule a haircut." I highly recommend this salon. read more

Best haircut I've had in years!! Finally found a hairdresser that is as picky and particular about details as me! So thankful to have found her and will be back again and again!! read more

I've been going to Pegah for a little over a year now, and I honestly wish I found her sooner! I haven't been disappointed with one hair cut or color! read more

Pegah is amazing! She immediately returned my message and did a same day appointment. I was frantic because another salon had badly botched my hair color. She took a lot of time to carefully repair my hair and make it look fabulous. It is honestly the best my hair has looked for a long time. read more

New Face Hair Salon - Hair Salons Near Me - Austin, Texas

I've formerly been very pleased by my trips to New Face, but a series of negative events occurred the last time I was in: I had my long soaking-wet hair piled on top of my head in a heavy towel. This lead to cold water dripping down into my top (the water was cold due to a sudden executive decision that my hair color needed it). If you find this hard to believe, keep reading, as it gets comically worse: After this, Debra asked me whether I'd like 1 or 1.5 inches off my hair length. I said just the 1 inch, please. As she cut, I saw sections 3 to 4 inches long falling to the floor. I stopped her and asked: why are the pieces so long? She answered that she was cutting layers into the back of my hair. At this time, I was clueless to the general tilt of things and trusted what was said. Then came the drying process, except that no hair-dryer was used, only hot flat tongs. Debra tonged my still-damp hair for about 10 minutes. I stopped her to ask why the need for so much tonging. She answered: Oh, I'm just playing! Anyway, suffice to say that my hair was in fact 3 inches too short when I went home and checked it properly, it's also cut literally with bits missing out of it where there should be a straight line, and the edges are rough and unkempt looking even when newly-washed. I wouldn't expect a professional hairdresser to ever drop the ball in this way, and still can't believe it! --------------------------------------- Update: Pegah contacted me not long after I registered my experience here. The jist was that she was so sorry about my experience, and what could she do to resolve it. I replied that having hair 3 inches too short and fried by heat was resolvable only by time, but that I would appreciate at least a partial refund. Pegah agreed and told me she would be there for the refund on certain days. Once I agreed to show up on a certain day, she suddenly changed her story to, oh, I've just realized I won't be there, I'm very busy. Which I found interesting, as my next appointment with her was on one of these days, and I'd already been sent a reminder requiring confirmation a couple of days before. Anyway, this is how this outfit deals with issues. I thought asking for a partial refund (for the cutting) was a fair request, given what occurred. It is apparent to me now that the intention was to curry enough positive response from me where I would volunteer to remove this negative review. When I didn't do that, the line went dead. To say I won't be back is an understatement :) read more

I've gone to the same salon for 6 years. In the last year I became unhappy with service but reluctant to try somewhere new because my few attempts in the past were not successful. I get my hair colored every two weeks so it's important to me that I don't miss (it's also an hour drive away). The salon I was with missed my appointment for the 3rd time and I frantically called around to find someone to get me in. After calling 8 salons, I called New Face and Debra answered the phone. She was so genuinely sweet and caring that I decided to give the salon a try. Pegah was my stylist and I was very impressed. What I liked most is that she pays close attention to detail, very skilled colorist and eager to make her clients happy and she is soooooo funny! Both Debra and Pegah are so fun and welcoming and I have so much fun when I go in. I have been with Pegah for a couple months now and the condition of my hair has improved tremendously! I didn't realize how bad it was before! I get so many compliments now. This weekend, My daughter and her friend went to another salon (her lessons learned lol) to get an up-do. The result was not good (rats nest is a good description) and it had fallen with 15 min. of leaving. With only a couple hours to go, I called New Face and Pegah got her worked in with in an hour and fixed her up with a beautiful up-do. She saved the day! Thanks Pegah and Debra for all you do!! read more

New Face Hair Salon - Before - Hair Salons Near Me - Austin, Texas

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I stopped one day coming back from work to get my eyebrows threaded. Pegah was the one that attended me and did my eyebrows. I have to say after going to so many different places to get my eyebrows done I found the right one. Pegah is the best! She takes her time and makes sure your eyebrows are on point. I recommend her 100% and I wouldn't go anywhere else. The salon is nice and you feel welcome. read more

Okay. So I came with my hair in a bun to get my bangs trimmed. Nothing special. I wanted a side bang; just a nice waterfall over my eyebrow to frame my face a bit. Instead of cutting down and away from my face, she cut straight. It looks dreadful, not that there's anything I could do at that point. To make matters worse, when she was done, she didn't even know how to put my hair back in a bun. Literally couldn't put my hair in a top knot. never going back. read more

Pegah was amazing today! She was able to fit me in on short notice and the had me in and out in under an hour and my cut was significant. She really listened to everything I had to say about lifestyle and preferences. She looked at pictures I had put aside and looked at all of them and explained what would work with my hair and what might not and why. It was such a great experience. She also explained what to think about when I am ready to color my hair. I will definitely be back and plan to make this my regular salon. The salon was clean and modern and I felt comfortable from the moment I walked in. All around, it was a fantastic experience. read more

Pegah is very professional and does a great job cutting hair! Even my husband loves getting a cut from her. We have both always been very please with her work. She is very detailed and focused when cutting hair. She's also so sweet and friendly. I'm so glad to have found her. Her salon is beautiful inside too. read more

Love, love , love New Face Hair Salon!! Pegah is the BEST!! She is a beautiful artist! She is very knowledgeable about hair & hair products. She is also very sweet with a great sense of humor! Pegah has been my stylist for 2 years now & she also cuts my two boys hair. And they love her too! read more