Excellent service and experience all around. The lady who assisted me was very knowledgeable and…read moreable to help with some difficult repairs and replacements. I would recommend their services to anyone who has any optical needs.

Fantastic team all around! If you're lucky enough, you'll have access to furry cuddles and play…read moretime with the resident pups.

I really want to add the photo of my teenager in this store, but I'm kind so I won't. On Sunday…read morehis sister broke his glasses. They were Zenni and he needed an exam. I forgot to call in time on Monday but did on Tuesday. They offered me a cancellation time the next day and took our VSP info over the phone to get that placed. The attendant guided me to which patient forms were needed and I got that covered. We arrived five minutes early and waited while the receptionist assisted the person in front of us. When it was our turn she stood up, said we'll be right with you and was off. I didn't have time to sigh as she really was back within seconds and efficiently took our information. He waited a brief minute or two before he was in the office. As for the waiting room, it was comfortable. There were cushy chairs, a Kuerig set up with quite a few selections I didn't choose from. Down the aisle was a cute play area for kids. I settled in to read an ebook while I waited, in ear shot of the receptionist's desk. The staff was completely professional. When they weren't with a patient they had a couple brief conversations. About their favorite pen that went missing and a trip to another state. I spend far too much time in waiting rooms at appointments and have hear too many "non-professional" conversations. We browsed through a multitude of frames while his eyes were dialating. He tried on some interesting styles, but most frames were brand name. Prices varied between $150-350 range, so shop with insurance here. We ordered his that night and with a two year warranty I deemed it worthy of a few extra dollars for the frame he liked. They estimated a week before coming in, but they were done the next day. Less than 12 hours later. The doctor was very kind, as was the staff. I'm very impressed and will gladly go back.

I went to the May Vision Center in the summer of 2017. Because I needed trifocal lens and was…read moreunsure about the outcome, I allowed them to prepare the glasses for me. Including the examine and several missteps on their part, it took SIX trips from my home in Merrimac before I finally get my glasses. I have very good vision insurance, but after my insurance, the glasses cost me over $500. Out of pocket. Not a small some. Within a year, the frame broke. That had never happened before in the (50) years that I have been wearing glasses. When I inquired about getting a two year guarantee for the replacement frames, I was told that no, only the original warrantee was in place. Well, in a recent visit, concerning a continued problem with the nose pads falling off, I mentioned that a corner of one of the lenses was clouding up. The "technician" said that the lenses were delaminating. This after 2 1/2 years of use. I was told that since the lens was outside the two year warranty, they would not replace it. Imagine, after only two years, the provider would not stand behind them. Especially after the small fortune that I paid for those glasses. We all know that Costco would have made those glasses for roughly 1/3 the cost. I won't make that mistake again!!

Today I came in to have my glasses adjusted. Waited about 10 minutes. No problem. The employee…read morecalled me to her desk, and saw my glasses in deed needed adjusting. A few minutes later she came back and said I have some bad news... ok she's kidding with me. Nope she wasn't. She broke my frames in half. During an adjustment? Really? She stated she'd have new frames within the week. I leave on vacation in two days. She then said she'd try to get them there sooner. Ok so now how do I get home? I don't live very far away but I can't see without them much less drive the vehicle I came in. So now what? Nobody offered any advice to me as to what to do next. I then asked the girl at the front desk if I can have the pieces so I can hold one lens up to my eye to see my way home. she said she'd ask. The front desk girl came back to ask if it was ok to tape them together temporarily I said ok. Another twenty minutes go by and no taped glasses. So again I asked the girl at the desk how long it was going to take. The response was "I don't know I don't work back there, but I'll see". The girl at the desk then returned my broken glasses to me taped together with scotch tape. Really? Twenty minutes to stick them together with scotch tape? Did I mention that the girl who broke my glasses never talked to me personally again? Nor did anyone apologize for their actions? I bought this pair of glasses from them, maybe they'll replace the frames they broke, but I will never use this facility again! I'm rating them a 1 because a 0 wasn't available.

Loved this clinic when Dr. Julia Edwards was there. However, she retired and so I tried a…read moredifferent doctor. Not great bedside manner from Stephanie McCaig. More importantly, I question their billing practices. I was advised during my appointment that if insurance didn't pay for their "Funds Photograpy" then I would be billed $39. However, I received a bill for $65.47. It's not a lot of money but when I asked their billing department to adjust, they refused. Horrible billing manager. Beware, and get in writing what they are going to charge for their services. I question their ethics.

Honestly I didn't think it was possible to have a 'fun' eye exam but this one was! Dr Sokol was…read moremore than just fantastic - super informative and actually listened to me. I was there for over an hour (last patient of the day) and we just went over things, tried on contacts, and to top it off she's really funny! The staff were super friendly and welcoming. And the store was so cute and elegant too! Go see Dr Sokol she's awesome!

I started with a bunch of eye exams before seeing Dr. Sokol and some of those exams were on a VR…read moreheadset, which was new for me. Dr. Sokol explained everything nicely during the exam, answered my many questions patiently and helped me pick the right contacts. For my questions about eye care, she didn't just tell me what to do, but answered in the context of how she takes care of her own eyes, which I really appreciated! The staff is also fantastic! They made the process of buying contacts so smooth and quick and helped me save money where possible. Look no further for all your eye needs - this place is it!

My daughter and I went to the Prairie Lakes location yesterday as new patients. I had hoped that a…read morelocal optometrist would offer a better experience than the typical Luxotica owned chain stores but we had just a "Meh" experience. From the time I scheduled the appointment to the actual appointment there were several checks on insurance coverage and payment, but not one question why I am making the appointments. I do undertstand the need to get paid for service but this should have tipped me off that the business has more of a transactional focus than a care focus. My appointment was with Dr. Kovacs and she was very professional and pleasant. Thorough, not rushed and explained everything. I would recommend her. The reception and sales staff on the other hand couldn't seem to be bothered. I had better service at the DMV. Very cold and unpleasant. Frankly, I could not wait to leave even though ordering glasses and contact lenses online or at another store is an inconvenience. Perhaps its because its a realtively new location or just lack of training. I do prefer working with local businesses but this expereince was unfortunately dissapointing.

My husband and I were looking for an optometrist in our new town because it's been a while since we…read morehad our eyes checked. I found Wright Vision Care online, looked at the reviews, and took a shot. So glad that I did! The staff is absolutely friendly and they are knowledgeable! They have an option for checking your eyes without dilation. They gave excellent recommendations for new glasses and even fixed problems with my then-current glasses, which I did not get from there. And they called a week after I picked up my new glasses to make sure everything was still working well. So glad that we are now patients of this terrific place!

New to area- first time visit. The exam was top notch! All staff from the receptonist to the Dr…read more were professional friendly.I had a thorough eye exam, my questions all answered- all good I highly recommend!

I switched here after several years of not feeling great about the eye doctor that I was going to…read more Overall I feel like their staff are friendly and the service is good. I don't buy my contacts there because they're almost double the price of what I can buy them for at Costco. They will give you a printed prescription if you ask. My insurance now covers the $35 for the imaging of the back of my eye but even before it was covered it was well worth the $35 to not have half a day where I cannot see because I had my pupils dilated. I'm taking off a star because of a couple issues. I brought my glasses in to have the prescription read last year and it was never entered into my chart I was then told I would need to make an appointment to bring them in for a second time to have them read. It's really inconvenient to have to take off time from work for a mistake they made as they're not open on Saturdays. The second issue being that the eye doctor seemed really annoyed with me that I haven't gotten the new glasses she wants me to get. I have had the same glasses for about 10 years and don't feel I am having issues with seeing out of them--in fact I still wear them instead of my contacts if I am doing up close work like embroidery. When I asked if the new prescription was much different than the glasses I already have they were unable to tell me since they read and then didn't enter the prescription. They asked if I brought my glasses with me--why would I when I brought them last year? They also seemed annoyed that I am not wearing readers when I use the computer which I explained was because they give me a headache. I was told to use a lower power, which would only be available somewhere online, and should hold the lens up to light to see if they look distorted--hard to do when buying online. I decided not to explain that I had tried a couple different strengths and found they all gave me a headache. Just didn't sit super well with me to feel like I'm trying to explain I'm seeing well and I'm being told I just need to buy the new glasses and I have to wear readers. My parents had a similar feeling about their eye visits with the same eye doctor. I'll give them another shot but after that I'll ask to see someone else.

These people have been nothing but kind and generous with their time. Clean, bright, cheerful. All…read morethe latest styles Dr Joseph's immediately makes you feel comfortable for your examination and does a thorough job. They act like you're the only client they have that day when you know that's not true. The staff helped me pick out to amazing pairs of glasses, and the cool thing about Stateline vision is that once you pick a pair of glasses they retire the frame. That way no one has your glasses but you! Can't wait to go back for my next pair!

I finally got a good prescription for my glasses thanks to Dr Andrew! The entire process was…read moreefficient and I was in and out quickly. Highly recommend!

Had a great experience here! From making the appointment to the checkout process, every step was…read moredone professionally and efficiently. The visit with Dr Andrew was great, he seems to really care about his patients and I never felt rushed. Super impressed with how well organized this place is.