This review is long overdue, as we moved mid-October 2025. We would not have been able to move in a timely fashion without their packing and unpacking services. Everything was packed with great care and the items they unpacked were organized very nicely in our new home. They were very accommodating about removing our boxes and even notified us when they found a precious framed photo in the packing material we sent back to them. That photo was mailed back to us right away! Their service is very expensive. Because of this, we chose to do the unpacking after moving day by ourselves. Unfortunately, our moving day was extra long due to a snafu with the movers (see my review of Fuller moving company), so we went over estimate with New Leaf and not as much unpacking as we had hoped could be done. If I could do this again, I would have added an extra day of unpacking with New Leaf to help with the large boxes and more organization, but as I said before our budget was limited. Sara from New Leaf helped with negotiations with the moving company so we were not overcharged. Their services are very valuable for those of us with physical limitations who want to make moving less stressful. They are professional and very pleasant to work with. I recommend them highly for their services. read more

They were Awsome, took care of all my mom's things . Very accommodating. The ladies were so sweet and so nice Thank you so much !! read more

Update- I spoke with Stacey and she has clarified a lot of the bumpy parts of our transaction. I should be receiving some documentation within a couple of weeks. It was a pleasure to hear her say something to the effect that she learns from her mistakes and will be able to improve her business as a result of our interaction. They were on time and they did get the house emptied out quickly. It was not smooth or pretty however. They seriously underestimated the haul away amount and I still (months later) have not received any kind of documentation about what (if anything) was auctioned. Furthermore, I continue to receive reminders to pay the bill, even though it was paid in full at least a month ago (they said that is some computer glitch). I think my expectations were too high, having used a very efficient and business like company when my mother-in-law passed. read more

I don't now where to start in this review as New Leaf is an extraordinary company. Its services stand out in a multitude of ways anchored by employees that take customer service to a level well beyond customer expectations. If you're in need of a move of any kind, elderly or otherwise, I recommend New Leaf highly. They take the job seriously and their fees are reasonable. Very nice people also. read more

I called on New Leaf to help me move from a studio apartment in an assisted-living facility to a one-bedroom apartment in another such facility. They packed everything superbly, swiftly, and cheerfully. At my new place, they unpacked everything and helped me to place my furniture sensibly. My favorite thing: they hung all my wall art swiftly and attractively-- a big step toward feeling at home in a new place. As I enjoyed New Leaf's expertise-- and their company-- I had to laugh at the memory of my 2021 move from a two-bedroom bungalow to a studio. Then, I downsized on my own-- desperately. I hired movers for my furniture, but my remaining belongings were crammed into a motley variety of boxes and bags, and lugged in the various vehicles of my dear friends and family. We all worked very hard for a very, very long day. And it took weeks and weeks for that studio to feel like home. I knew about New Leaf's services back then. WHY didn't I work with them?? If you are downsizing and/or moving WHY would you want to put yourself and our loved ones to that kind of crazy effort when you could have the help of these powerhouse professionals. Really, they're the best. read more

Amazing. Simplifies transitions most especially for the seniors. Its a great find for Trust executors and RE agents for a one stop job for all pertaining to cleanouts. read more

The entire New Leaf Team was absolutely amazing in the moves they helped our family with over the past year! They were so thoughtful to our aging parents and made the moves so much smoother then they would have been otherwise. We could not have done it without them! read more

It would be hard to overstate the value that New Leaf provided us. We had lived in the same place for 31 years & even thinking about moving was daunting. New Leaf on the other hand does so many moves that they have the whole process nailed. 1) the estimate of what it would take to accomplish our move was exactly right in terms of time & resources that were needed. 2) throughout the move, their communications with us were clear, accurate, and really gave us confidence that we understood what was happening and how things were going to go. They were consistently easy to work with and also patient with our questions & concerns. 3) they worked smoothly with the moving crew and helped them spot where things went - they made good use of the moving crews' time and efforts so things got done quickly & the way we wanted. 4) When it came to the unpacking and resetting us in the new home, they were superb: Instead of weeks/months of cardboard boxes all over, by the time moving day was over, there were only three boxes still packed (at our request) and all our stuff was in the right places & well organized. I realized later that their completeness let us directly move on to living our daily life & spending our time enjoying our new home, neighbors, and ....showing the place off to our friends right away. Highly recommended read more

My Mom was being moved from independent living to a skilled nursing facility and needed to clean out her apartment. I live out of state so it was difficult for me to find places to donate items. Their team went in, cleaned everything out, and took care of everything so when I go to turn in her keys all I have to do is gather our personal items. Their team was very professional and helpful. They made a very difficult situation easier to handle. If you are in the same situation, please call them!! They are amazing!!! read more

Outstanding company! Staci and her crew are top notch. Our belongings were treated with great care and respect. All the packing was superior, nothing broken, all labeled. Help was kindly given to declutter 20 years of stuff, a difficult task for me, they made it fun. Move day was made as good as it could be with their help and direction. My kitchen was unpacked and good to go by that evening. Staci took great care to help us when the actual Furniture Moving Company (not associated with New Leaf) damaged our floors. She found a solution to help recovery our damages. New Leaf made an impossible task for me possible. I will be forever grateful. read more

Really phenomenally helpful, friendly, organized, and fast - my dad's move from California to Massachusetts was painless, efficient, and a complete relief. Can't recommend the New Leaf crew more :-). read more

They had my back from beginning to end. Could not have made my move without them. Helping me sort 20 years of my life's possessions and packing the "treasures" to ship cross-country was done both quickly and carefully. I'm still in awe of them, read more

Neighbors of ours suggested New Leaf for my sister's move. Actually, they moved her twice within two months due to unfortunate circumstances at assisted living communities. Everyone at New Leaf is kind, professional, and patient. All details are covered, and they are flexible if something changes. The communication is excellent from start to finish. I hope we won't have to use them again, but I would highly recommend New Leaf Senior Transitions! read more

I just needed help actually moving my stuff. The recommendation they gave to House to Home Movers was helpful. And H2H gave me a $50 discount because I mentioned New Leaf! read more

I met Staci today and am looking forward to working with her on the clean out of my storage unit, then we can tackle my apartment, in preparation for a long-distance move. She has a very professional manor and I have every confidence in her team being able to get the jobs accomplished in a timely manner. I'll update my review when we meet to get the tasks completed, starting next week. April 29? read more

Sheri and her team did a great job in downsizing and organizing my garage after a move. They were very professional, friendly and efficient. I can now park my car in the garage! Yay! Great job! read more

Staci Zabell and New Leaf Senior Transitions are fantastic! As administrator of my cousin's estate, I was responsible for clearing out and selling his home which was logistically difficult because I lived 2800 miles away. Staci and her team to the rescue! She distributed and shipped heirlooms, donated items to charitable organizations and properly disposed of items. She and her team exhibited the greatest respect and compassion toward my cousin and his possessions. She also was sensitive and responsive to beneficiaries. Staci has the highest integrity and professionalism. We were grateful for her invaluable services. read more

Staci and her team are the top professionals in this field. Having just hired them for my very complicated 'situation' , I researched and found them to be the only full service company in the area and it was my lucky day that they were available and could accommodate my schedule, despite being fully booked with other projects/clients. Staci's first concern is her clients' needs and fears, and she's a master strategist at scheduling and multi tasking. But there is not a task that they can't handle! If you need to move and/or downscale, you could not be in better hands then New Leaf Transitions read more

This is a company I have used twice now, both times with outstanding results. The first was on VERY short notice when a family member needed to vacate their apartment unit quickly and I had no ability to store / distribute furniture and other unneeded items. New Leaf Senior Transitions handled the ENTIRE move out including donating all not needed items, ensuring appropriate donation of large pieces, and providing all of the receipts and other paperwork. They even did significant touch up work at the apartment along with clean-up; ensuring that we received almost all of the deposit back. The second instance was a move for the same family member. New Leaf worked with me to develop a move plan, and they identified all of the required resources. They also provided a timeline so everyone involved was on the same page. The day of the move was flawless and my family member moved into their new space with comfort and ease. New Leaf has even been in regular communication with me since the move to ensure that nothing else was needed. To boot, their fees are VERY reasonable. read more

This business deserves 20 stars! Staci and her team did an incredible job of clearing out my mom's home efficiently and economically, even selling & consigning some items for us to help cover the costs. We also appreciated that some items were donated to local charities per our request, and that they were able to finish in a timely manner. Highly professional service from start to finish done in a compassionate manner. Huge thanks and kudos to New Leaf. read more

Staci and her caring and professional team (Beccie and Diana) organized, planned and executed the move of my mother's essential belongings from her retirement community home to assisted living. They were extremely patient and helped lower the stress of the move. Staci did an excellent job of keeping me in the loop and worked with my mom's needs and schedule. My mom chose Staci and New Leaf because she assured her that the job wasn't complete unless my mom was happy. Diana and Beccie expertly put everything in their new places and even helped get the other new furniture arranged and in place. Staci and her team followed up both with a phone call to make sure mom was satisfied as well as a personal handwritten thank you note (a rarity these days!) I highly recommend New Leaf with an emotional transition. read more

Your team was awesome in assisting my grandfather transition from his residence to assisted living. Cannot express my gratitude for their help and professionalism in handling this smoothly. Although my grandfather is not a "yelper", I know he would echo these sentiments in a review as this was a big transition for him and it was simply made manageable and with the least amount of anxiety with your company. Thank you. read more

Five stars is not enough for this company and it's amazing team! I was fortunate to meet them through a realtor and Staci & Beccie were outstanding! EVERY realtor should be telling their clients about this team. Excellent communication and follow-up! My mother-in-law lost her husband and is moving to assisted living. The items they accumulated, some valuable, but others sentimental, were treated with such care, even after hours of hard work and long days. Their attention to detail, patience and compassion during a tough transition was more than I have seen anyone exhibit. How do they respond with such grace at every turn? We were SO LUCKY to work with Staci & Beccie, knowing this part of the transition was stress-free! Thank you Beccie!! read more

I want to write a review to let people know how commendable Staci's customer service was for us. We contracted with New Leaf to help pack up my mother's house in California prior to a move to Montana. We had some miscommunication regarding what we were hoping for, as well as an issue with packing materials. Because of the nature of the move, we did not unpack my mother for several weeks. Upon the unpacking, I wrote to Staci to express my concerns and she got back to me immediately. She acknowledged my distress and provided me with the background and detailed notes about the packing that provided good insight as to where we had miscommunication. She acknowledged things that could have been better on her end and worked with me to assure that I wound up a happy customer. It was amazing customer service and I enjoyed speaking with her very much. She is dedicated to making sure that her clients have a positive experience and I appreciate that tremendously. read more

New Leaf did an outstanding job of helping my clients to sort through, pack-up and move their many precious belongings. As a realtor, having honest, hardworking people to work alongside of, with the focus being on the best interest of the clients is truly a blessing. Staci and Val were patient, knowledgeable and so efficient. I was amazed at how much they could accomplish in any given day, and would recommend them to anyone looking for a trustworthy company to help facilitate a senior when they're ready to relocate! read more

It is difficult to say how amazing New leaf was with helping our parents down size. Stacey and team are thoughtful, considerate, and extremely professional. They really care about seniors and showed immense compassion when working with my parents. They went above and beyond expectations and always did everything to make sure we were happy with the service. I don't hardly ever write Yelp reviews as I have a very busy schedule - but Stacey and the team at New Leaf deserve high praise for their commitment to excellence, passion for seniors, and overall amazing service! read more

I've used new leaf twice to move my parents. They are very organized, professional, and accommodating. They have a great system for sorting through items, which really helps move things along. I highly recommend them. read more

It's to bad I can't give this business 10 stars, because they truly deserve a more than outstanding rating. I called New Leaf Senior Transitions to help us move out of our 4,000 sq. ft. home in Roseville. They worked with me for two weeks to get the job done, and I would have never finished were it not for their help. They have an amazingly efficient and easy way of sorting items to keep, donate, sell, or dump, and they kept track of all the donation items for tax purposes. They helped us organize our storage units, pack our moving truck, wrap pictures, pack items to keep or donate, took stuff to the dump, and kept me sane throughout the ordeal. Staci and Connor were absolutely delightful to work with. They never pushed me to get rid of anything if I was hesitant to make a decision, and they were compassionate and caring about things that I cared about. Their services are perfect for seniors, but I think that anyone who is moving and needs help making their way through a houseful of things will find them valuable. They were always on time and communicated their every move. At first, I was uncertain about the cost, but in the end it was well worth every penny. My husband commented that "maybe they could follow us around" when we decide where to move next. I couldn't be more satisfied, and I'm so thankful I found them. read more