I had an absolutely exceptional experience purchasing a vehicle at Jeff Belzers in New Prague, and…read moreit was entirely due to our salesman, Tucker. Having purchased many vehicles over the years, I can honestly say I have never worked with anyone more realistic, truthful, and transparent than Tucker. He genuinely cared about our needs and worked diligently with my wife and me to ensure we left the dealership with exactly what we wanted. His thoroughness and commitment to customer satisfaction truly stood out. It's clear that Tucker builds relationships, not just sales. This type of service goes a long way. When we are due for our next vehicle in a few months, I know precisely where we will be going. Thank you, Tucker, for everything you did for us! Highly recommend asking for him. Oh, and thanks Ella too for the complete overview of our vehicle!

if I could give 0 stars I would. I rented turo vehicles from Jeff belzers and the communication is…read morehorrible. Not only did they rent me a car that was filthy inside (sticky substances and smears everywhere) but also when I tried contacting them about it, they never got back to me. They happily took my money though.... I had already rented another vehicle prior to my horrible experience and when I tried to cancel, I still could not get ahold of anyone. When they finally realized I never picked up the vehicle (after the trip was done), a manager finally called me saying he was going to refund me for my trip since I never used the car. Did that happen? No. I contacted him multiple times after and got no response. They clearly are happy to take your money but not provide an even decent customer experience.

Could not be HAPPIER! Aggressive pricing, easy process. I came in and bought my car. Finance…read morecould've been quicker but that every dealership. Good amenities, responsive staff, and good deals. Will be back for my next vehicle purchase.

Online chat to verify car was available, they said yes. I called to verify car was available and…read morethey said yes. I drove 45 minutes to get there, suddenly car was sold yesterday. Wasted my time and effort. No apology from anyone in management, salesman was more than willing to get another car and have me come back another day. Not pleased.

I drove an hour to The Car Lot because a car was listed at a reasonable price. When I arrived, I…read morenoticed that all of the cars on the lot were clean and beautiful. Stepping inside I was greeted with a friendly and relaxed atmosphere. The car I went there to see was better than the pictures and it was clear that the ad that brought me there was an accurate description of the car. Throughout the buying process, I felt like I was being treated like a friend or family member. I left with a beautiful car at a price that was amazing! I wish all buying experiences were this good. Thank you, Rob!

Service and Sales A+...5 stars!…read more Folks were great up front; however, getting return calls re titling was a nightmare. Long holds, no return calls, blame-shifting. One call after another, nothing!!!

if I could give 0 stars I would. I rented turo vehicles from Jeff belzers and the communication is…read morehorrible. Not only did they rent me a car that was filthy inside (sticky substances and smears everywhere) but also when I tried contacting them about it, they never got back to me. They happily took my money though.... I had already rented another vehicle prior to my horrible experience and when I tried to cancel, I still could not get ahold of anyone. When they finally realized I never picked up the vehicle (after the trip was done), a manager finally called me saying he was going to refund me for my trip since I never used the car. Did that happen? No. I contacted him multiple times after and got no response. They clearly are happy to take your money but not provide an even decent customer experience.

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

Highly recommend!! They do all the service on my vehicles including detailing. Have never had an…read moreissue and very fair pricing. I have always been able to schedule around my availability which is a plus as far as I'm concerned. If you are looking to purchase a vehicle great place for that too we have purchased several and been very happy. They are always happy to see us and treat us like family! Definitively 5+++ stars

Been here 10 years and the first 6 years of taking our vehicles in for oil changes and service I…read morewould of given them 5 stars, Last 4 I have had multiple issues from over filling the oil several times, Rotating tires and not resetting the tire monitor system then trying to sell me new sensors when all they needed was to be set (8months ago all good) Then we went to sell one of our vehicles but decided to get an oil change first and have them check it out to make sure no issues, Well we sold it and told the new owners Matt Saxe has done all service and just did it again, New owner brought it over to ask something then they tried to tell her it was unsafe to drive a week after they just had it in for service, On top of that they tried selling her a new car, Last thing was as someone who has changed oil all my life in different cars I was wondering why when I change oil it is clear when they do it it is all dark like used oil, Then I just noticed after 6 months the oil filter was all rusted with bubbles no way that was changed 6 months ago, Also if you are going to buy do your research they are always more for same vehicle than other places

Do not recommend! Stay away! Call dealership because we had questions about a car that was listed…read more They answered the question and we scheduled at time to come look at it 3 days later. They knew we were coming from 3 hrs away to buy the car. After looking at the car and getting financed then they told us we couldn't take the car home. Greg (sales manager) told us it was illegal to sell us the car until it had been inspected (which is a lie)! We could do paperwork but couldn't take the car. They would deliver some time the next week. During the inspection they found codes for the radio?? But in reality they were for the O2 sensor they didn't want to fix. Their inspection missed the fact that it had multiple bulbs burnt out, air filter was really dirty, and cabin filter was really dirty. In removing the buyers guide from the side window they wrecked the window tint. In contacting them about these issues they wouldn't respond until multiple messages were sent. Then lied about the check engine light and codes and won't pay for repairs. They paid for a new air filter that's it. Lied and said no pictures were sent of the window tint issues. If you are looking for a dealership who will lie to you go see Greg he will do that with a smile on his face.

Unique cars yes but horrible dealership! Had a pre approval and ready to purchase a car from them…read more Gave me a run around about finding a comparable price so they can match the price to saying they can give me a better Apr and did a hard inquiry on my credit to just tell me that they can't do it due to the state I live in. Before running my credit they told me that the state I lived in would be no problem! I gave them comparable cars just for them to say they price their car right and they can't match. Why tell me to send you comparable cars if you did not plan to match it. Worked with Shaun, Colin and Dave in sales! Stay away waste of time!

The stellar reviews here are legit. From my initial phone call (Colin, the owner, happened to be…read morethe one who picked up the phone) explaining my time-crunch situation, to helping me get my original car shipped to another state (when I asked why he would do that Colin said, "Because that's how we treat our customers"), to sending registration paperwork for yet another state as promised, my experience with everyone in the various departments at Poquet Auto was as it should be--kind, genuine and capable. I didn't know it at the time, but a friend won't buy a car anywhere else, having done so several times and corroborated my experience. Their business model speaks for itself and I can't recommend them highly enough. Thank you, Poquet Auto!

I have purchased vehicles from this dealership and have been very pleased. The service shop has…read moredone many repairs for me and all have been well done. This is a smaller dealership, but they work hard at delivering a great product

absolutely recommend coming to Waseca County Auto Sales for your car needs!! I've been a long time…read morecustomer and will continue to be one! Thank you so much Jacob for helping me and my family with all our cars!! you are greatly appreciated!! 5 stars for sure !

so happy. i will never go to a big dealer again. my youngest daughter bought a car here and i was…read moreso happy with how they treated her. im now looking at a truck here.