Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

I bought my Honda NT 1100 here and these guys have been great through the entire experience before…read moreand after. Before that I got my NC 750 X and that was a great experience too. They're always upfront about the service that I need how long it might take and they don't waste my time nor money. They made my entire trade-in and purchasing experience seamless and I'm really grateful for that because of my demanding schedule. I just don't have the time for all the extra stuff and they made it smooth.

‼‼ This business has a clear pattern of responding to criticism with incoherent and defensive…read morecomments, and my situation is no different. Every time a customer questions something, their immediate reaction is to attack and discredit rather than take responsibility for their poor customer service. The fact is simple: I never tried to avoid paying. From the beginning, I asked for a clear explanation of the additional charge - a basic right any customer has. When one of the employees finally did their job and provided the correct information, I paid right then and there. I did not leave without paying, nor did I ever intend to. This was never about "lack of funds"; it was about the owner's obvious lack of professionalism and inability to properly handle a business that relies on customer service. Blaming the customer every time something doesn't go their way only shows the pattern they've created: they don't know how to handle criticism, and they would rather make up stories than accept their mistakes. ‼‼‼ I want to address the $138 labor charge you added for simply ordering parts. You did zero work on my motorcycle - no repairs, no inspection. Charging a full hour of mechanic labor for an administrative task that takes minutes is unjustified and outside standard dealership practice. No KTM dealer in NYC charges a full labor hour just to look up parts. This charge is excessive, not transparent, and it does not reflect any real labor performed. ‼‼‼

Fantastic shop Honest ... top quality workmanship.... Uses…read moreOEM parts Had my 2017 Yamaha FZ 07 25,000 miles worked on Replaced clutch.. brakes...chain ...and basic service.... Bike is riding like the day I bought it from dealer VERY FAIRLY PRICED

Im from florida and I was looking for a reputable place to take my Mercedes Benz Suv. I wanted to…read moreput in spring and shocks. Everywhere i went seemed reluctant to want to work on my vehicle. I quickly found Charlie and he took care of all my worries. His shop specializes in custom auto and custom bikes. The work on the bikes alone made me feel secure. I saw many other foreign vehicles including a Lamborghini, BMW, and a C class that was getting a clear protection for the paint. My truck was done well quickly and properly. A must if you need work done to your vehicle in the nyc boroughs!

I recommend them but they're sadly closing their doors the end of the month. My experience with…read morethem was good. Dee and Steve in service are awesome.

Very professional and helpful team. They are very knowledgeable and big inventory. Highly…read morerecommended

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.