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    New Stone Age Mosaic Studio

    5.0 (4 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    2 years ago

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    1 year ago

    One of my favorite self-care treats!! I just love going and learning mosiacs. It allows me to unwind and recenter during stressful times!!

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    2 years ago

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    Michaels

    Michaels

    2.6
    (280 reviews)
    2.5 mi
    $$

    To all pet owners: accidents can happen, and no one expects a dog to be perfect. But when your dog…read moremakes a mess inside someone else's workplace, please take responsibility for it. I was here just a hour ago and I was very upset and mad about what happened in front my eyes I was in the line when a customer's dog pooped all over the floor. The owner saw what happened, but instead of cleaning it up, letting an employee know, or even saying "I'm sorry," he simply walked out and left the entire mess behind The employee was then left to clean everything up herself.i was really mad when I saw that lady came out and started cleaning up the mess I also dog owner I never ever let anyone else clean up my dog mess Please remember that the people working there are human beings too. They deserve the same respect and consideration that you would expect for yourself. If your pet makes a mess, stop, apologize, and clean it up--or at the very least, ask an employee for help Having a pet is a responsibility. Please don't leave your responsibility for someone else to deal with. A little kindness, respect, can make a big difference thank you I will give this five stars only for that worker who cleans up the mess thank you

    Banned from Buying After Their Own Product Broke in 18 Days…read more Bought a sewing machine for my elderly mom--when it broke after 18 days, the manager refused to help and told us to shop elsewhere. It'll be a very long time before I ever set foot in another Michael's--especially the one in Glendale, CA. Let's face it: good customer service is rare these days. I read plenty of negative reviews about this store's self-checkout mess and lack of help before writing this. My main issue, though, is poor management. I recently bought a sewing machine for my elderly mother, a lifelong seamstress who just needed a reliable, basic model. The sewing section was literally a wall of product cards--no demos, no displays, and no one available to explain anything. You grab a ticket and bring it to the register, but a ticket doesn't mean it's in stock. Behind the self-checkout counter sat a random stack of damaged boxes. The kind attendant confirmed our chosen model was out of stock, so we settled for a smaller Singer and took it home. It turned out to be tiny--almost toy-like. So we returned it (receipt in hand) to exchange for a larger, pricier one. Enter "Manager" Nagila. She curtly told me that Michael's "does not allow sewing machine returns if you simply don't like it." She called it "store policy" but couldn't explain why. Whether that rule truly exists or not, her attitude was cold and dismissive. I explained we weren't returning it out of preference--we just wanted to upgrade to a better, more expensive machine. Only then did she reluctantly process the return, warning she'd "allow it this one time" but "not again." It felt less like customer service and more like being scolded for trying to do business there. Fast-forward 18 days: my mom's mid-project when the new machine fails completely--error codes C4 (bobbin issue) and E6 (motor failure). We went back, receipt in hand. Nagila immediately refused to help, wouldn't even inspect the machine, and told us to "just go somewhere else." She processed a refund and said we were no longer allowed to purchase sewing machines at that store. When I asked her name, she mumbled it under her mask and snapped, "I don't have to give you my name!" before storming off. One of the regular employees--the same kind woman who helped us before--apologized and admitted her manager was in the wrong. Michael's Corporate: This is how you lose loyal customers. Managers like Nagila are running your stores into the ground.

    Photos
    Japanese prints
    Japanese prints
    Three for the price of one. Deal!
    Three for the price of one. Deal!
    Water color by Elizabeth Campbell, https://www.elizabeth-campbell.com/ , inspired by "Portrait of Shah Abbas and his Page "

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    Water color by Elizabeth Campbell, https://www.elizabeth-campbell.com/ , inspired by "Portrait of Shah Abbas and his Page "

    New Stone Age Mosaic Studio - artclasses - Updated August 2026

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