New Tops is consistently good. Been getting Chinese food here with my family for at least over a decade. Takeout only really, there's space to sit inside but not a lot of chairs. But most pickup & take it to go. Service is good, and pretty quick. I don't think I've ever waited more than 30 minutes for orders to feed as many as 7 people. read more

See all

I saw the low reviews and I should have trusted them. Mediocre at best, up-charges left and right, and garbo portions. Do yourself a favor and go literally anywhere else. read more

The owner/lady was extremely rude and ill-mannered. Not sure if she was having a bad day or just is unable to communicate without anger and aggression. read more

This is perhaps the first restaurant I have ever walked away from based on the view from the door. Not sure if they are still open, but the door was unlocked and a man was eating at a table in the back. read more

New Top's China - View from outside - Chinese Near Me - Richmond, Virginia

The chicken Lo Mein is one of the best things that I have ever tasted. The food is pretty good. The chicken and broccoli is good but has WAY too much soy sauce. The spring rolls were the first spring rolls I have ever tried, but man, were they good. The service took a while, it came in about 15-20 minutes. The Ambiance is a bit eriee. In the past, there wasn't any seats. So glad they have it now. It's just, something about slurping on Chicken Lo Mein, when it's sunset, while firework are being fired is so comforting. read more

portions are ridiculous. small will barely feed a child. went back to ask if maybe they gave us the wrong order just to be met with a rude woman. absolutely never ordering from here again. read more

This is a no frills, pick up only restaurant. I've ordered from here four times before posting a review. Food has been consistently good. Portion size as expected. If you're looking for a warm smile and a hug when you enter - this isn't the place, but that isn't why you ordered Chinese takeout. What you will get is quick service and hot food at a reasonable price. read more

Horrible! Stale refrigerator food. The worst. Go somewhere else. The rice was Spanish looking rice, the trio, chicken with cashews and Mongolian beef had to be trashed. That stale refrigerator taste or leftover taste was unbelievable. We may have eaten a couple of tablespoons before trashing. Thankfully we didn't eat any more. Also that egg roll was indescribable as the worst. I don't know what kind of filling was in it. Been to many Chinese restaurants but this was the worst. I believe I have suffered from a germ for a few days. I couldn't get that taste out of my mouth. Happy I was able to retrieve my money back. read more

FOOD POISONING!!! This restaurant is TERRIBLE! Ate here on a trip and thought it was ok but I and two other friends who ate takeout from here got EXTREMELY sick and were VIOLENTLY throwing up for days. DO NOT GO HERE!!! read more

So these people that work here are rude. I'll 2ns that. Today they did something shady. The lady at the front had her phone open to some weird app and took my card to take a photo of it after they processed it though the card reader. Also they gave me the smallest side of white rice I've ever seen! read more

The lady at the counter was extremely rude. My boyfriend and I ordered the vegetable lo mein and the "teriyaki chicken special." The Teriyaki special was supposed to come with rice, but they forgot it. Then, when I asked the woman behind the counter for duck sauce and hot mustard she just said "NO, it in bag." It wasn't in the bag. So, we had to eat dry lo mein and just teriyaki chicken. We will NOT be back. read more

Ordered from here because it was mildly close to my office and I had been wanting some Chinese takeout since my favorite spot closed for the pandemic. Crab Rangoon was great but the chicken lo mein had a very overpowering garlic taste for some reason. Disappointed that I got the larger size because I definitely won't be keeping the leftovers. Just an odd taste for something to have for a dish that's so normal. They seemed very busy and there were plenty of customers getting take out, but the taste just wasn't what you would have expected. Sadly won't be back. read more

when we want good made to order, fresh Chinese food, this is the place. good prices, good options.

This is the go to spot for egg rolls....they are as big as burritos! The lomein is also just as good!

Since I have moved to Richmond this is the only Chinese restaurant I have ordered from, mainly because of the closeness. So I ordered the General Tso's Shrimp, so the Shrimp is chewy. Not sure how or what it is battered in but it is not good. I had to pry the little piece of Shrimp out of the THICK RUBBER CASING. Also, ordered the cheese wontons, trying to figure why the middle was cold. $17 wasted, obviously my Last visit... read more

New Top's China - Chinese Near Me - Richmond, Virginia

Never again! No, not ever again!!! Brought wrong coupon and they... after all the tips I have given!!! Don't order Wonton Soup, General T., Chicken and Broccoli. You will get flavored water! Egg rolls are ok, but not enough with Hunan kitchen around the corner!!!! NO!!!!!!! Try HUNAN KITCHEN!!!!!!!!!!!!!!! read more

Don't expect any service at all. The woman seemed annoyed that I came in. They have a small lunch Buffet and the food was edible at best. They have cases of drinks and boxes stored all over the restaurant. I will drive down staples mill to Hunan cafe where I can get good service and a good buffet for about the same amount of money read more

New Top's China - the counter area of a restaurant - Chinese Near Me - Richmond, Virginia

See all

Worst food I have ever eaten. Ribs were all fat, fried rice tasted like there was a chemical in it. Threw 30.00 worth of food away!

I have been going here for about ten years and love this place. Its owned by a nice family that always provides good service. The food is fresh, delicious, and consistent. read more

This is a take out place. This inside is nothing to write home about; some say its dirty or the staff are rude. Don't mind these naysayers. This place is solid chinese food at a good price. They know how to cook here. Find your pleasantries someplace else. I love the fried potstickers here as well as the salt and pepper chicken. My roommate has just informed me upon writing this review that they don't deliver and that New Top's China hung up the phone. So, yeah, this is a take out place. read more

I don't know how many times I have to eat here before I realize the food literally makes me sick. I would have to attribute it to MSG. The last time, my mother AND I ordered here, we both were sick the next day. Also, my mother was not pleased with the attitude of lady taking the food orders. I often gave it another shot because it was down the street from where I live, but enough is enough. read more

If you are from a lager urban area than Richmond and understand that New Tops is takeout only, you should be pleased with New Tops. I lived in the DC area and loved a number of the strip shopping center takeout Chinese restaurants. Since moving to the Richmond area, I have patronized this restaurant for over five years, and keep going back. The food is basic, consistent and fresh. The staff always remember me and how my wife likes her items prepared. If you have special requests and ask politely they will attempt to accommodate. When I have asked for special preparation they always remember when I visit next. The people who work here are hardworking and friendly (if you are friendly and work a little to bridge the language gap). The food is good, quality is consistent, and a very good value. As an aside, they are the only Chinese takeout that has never made an error in my order. At a number of takeout places, I have arrived at home only to find something missing or something I did not order. read more

I wanted to love this place because their customer service is great. The staff is friendly and helpful and the food was made quickly. The food is just okay. I ordered fried dumplings, Kung pao chicken, and broccoli beef. Everything was just bland. I really wanted it to be better. Sad to say it but this place is not worth going back to. read more

Food Not Bad. If you order dish with seafood or beef, only get very little The cook compensates meal with vegetables especially broccoli with large stems. Lady very unfriendly at counter and stingy with packets like soy sauce. Restaurant really just wants your money. Not a good place for supplying customer service. I recommend Peking even if need to drive couple more miles. read more

I have been coming her since I was a little girl and still do to this day!They have the best take out in Richmond. When I go out of town and get Chinese I always find myself comparing it to Top's China.My favorite dishes there have to be the Chicken and Broccoli, Kung Pao Chicken, Signapore Noodles,and their Hot and Sour Soup is delicious as well.The staff is always super nice whenever my father and I cone in there.I would recommend this place to anyone. read more

We've been getting take out from here for many years. This bug was cooked and sitting on top of the moo goo gai pan lunch take out. When I returned the food, uneaten, the lady argued that it's a mushroom. She was rude and wouldn't refund the total lunch cost because I ate the egg drop soup. I wouldn't have if I had seen the big first! Skip this joint and go to Yen Ching. It's a bit more pricey but bug free and highest quality. read more

New Top's China - This bug was cooked and sitting on top of the moo goo gai pan lunch take out. - Chinese Near Me - Richmond, Virginia

See all

Food is good but the lady that runs it always seems angry. They treat the little sauce packets like some kind of high commodity. Ask for sauce and you get one packet. read more

You can tell a place has good food when there is a huge diversity of people ages, races, sexes. Then when you have to clean your own table, you only get 1 drink, and it is kinda dive lookin...YOU HIT THE JACKPOT...the food was awesome, I ate entirely too much, but just found a great Chinese lunch.. $7.. with one of the best Arnold Palmers I have ever had. homemade sweet tea and lemonade...takeout was hopping too!! read more

Located in a sort of desolate area across from Glenside Drive (RIP Shoney's and Martin's), this quiet Chinese restaurant is pretty decent for their offerings. The restaurant itself is larger than most take-out places, and they have a buffet (they were not serving when we went to pick up our food) and several booths just in case you'd prefer to eat there instead of taking out. The person behind the register did not seem very happy to be there at all. The food is pretty good- I normally just stick with the same thing when ordering Chinese- steamed chicken and broccoli with General Tso's sauce and hot and sour soup. Their soup is delicious. I would probably go back just for that. The cooks were very quick and we didn't wait long at all for our food to be ready. I paid about 10 bucks for my meal, which is not a bad deal. I would say the only downside is the lack of friendliness by the staff, but other than that, I recommend ordering from New Top's. read more

The food is decent, as said by others, service is not with a smile. I have gone out of my way to be polite and kind to the woman at the front. Over the years, she's shown a bit of reciprocation on her end. I think she wants to be nice, it's like she doesn't know how (if that makes any sense). I have been getting take out from here, on average, once every other month for about 7 years, and never have I dared to dine in - it's FILTHY... and yes, as I type this, it does make me question why I would serve food to my family to EAT from a place I'm scared to SIT... Last week was the last straw. I went in to pick up my food, and the 3 people I saw working there (woman @ front, man mopping dining area, and cook in back) were all sniffling, coughing, and looked like a train hit them. Obviously they were sick. I was so disgusted by the woman at the front wiping her nose with her hand, as she took my cash, I told her to keep the change.... she handed me my food, and immediately wiped her nose with her hand... and THEN (the kitchen is visible from where you pay) the cook wiped his nose on with his hand FRONT & BACK and took a big sniff to wrangle in his snot, as he was placing to-go food in it's container. I couldn't be rude to their faces... they were obviously sick - but it repulsed me. I smiled, took my food, and stopped at the trash can in front of Martins and threw away the food. It makes me mad that I wasted $26 ... but there's no way I could serve that to my family. It makes me sad, because it was close, affordable, and decent food - but I just can't go back. I understand that a family business must keep going on, even if the workers are sick - but they need to figure something else out in those situations. I feel bad that they had to work when they should have been in bed, but I'm not putting MY family at risk... and it really does make you wonder if that's what goes on in front of the customer --- what in the world goes on where we can't see. read more

The best pork fried rice I have ever had. Decent buffet and great prices. Seriously the best Chinese food I have had in Richmond so far. It was all the standard stuff just done really well. I got general tso's, port fried rice, beef and broccoli and the sesame chicken. Happy with all of it. read more

Good place to grab a quick, good and inexpensive meal. The staff are friendly and quick to take you order and prepare your food.

the food is pretty good, it's just the service is really lacking. The woman in the front always seems annoyed. The eggrolls are huge! if you are a fan of cabbage then you will like the eggrolls. One of my favorite places to get lo mein and wings. The place is pretty dirty and i have yet to try the lunch buffet. read more

Do not eat or take out anything from this place. Ordered before. Everything was good. Shrimp with vegetable, Chicken with Broccoli... Ordered the above with chicken wings tonight. But. It came with extras... chicken feathers, fried. Eeeewwwww1 read more

Cheap and cooked to order. Reminds me of dc and big city Chinese food. Great for a craving.