Faruk is truly one of the kindest professionals we've ever worked with. For the second time, he…read morehelped our family after glass was accidentally broken by our autistic son -- this time repairing our living room window incredibly quickly, coming Tuesday to measure and returning Wednesday with the repair completed. He handled the entire situation with compassion, professionalism, and care, and his craftsmanship was excellent. As a parent, moments like these can be stressful, and Faruk consistently approaches them with patience and understanding. We're incredibly grateful and can't recommend him and his company highly enough.

I have used this company for several years . I have a building in Crown Heights & I am very…read moresatisfied with the Service . Frank is very professional & pleasant to deal with . HIGHLY RECOMMENDED . Ron

I needed someone to re-attach the side of the awning to the building…read more I was told that Fiberama on Mcdold Ave in Brooklyn only repairs awnings that were sold by them. Now you know

We were very disappointed with this company. We purchased a small replacement awning and a new…read moremetal door. We showed the salesperson how to finish the bottom framing of the door and signed a contract. The door was not installed as agreed and there was an issue with the molding not affixed properly. We called for a repair visit and no one returned our call. Then we made an appointment for 12-3 , but no one called or came. We called back at 4:45 and were assured someone would be there that day. No one came. We made another appointment and the service man came, but claimed he wasn't given any parts. After a few minutes of discussion another employee came out of the same truck with the parts. That person then complained about the measurements, which had been taken by their salesperson, as being wrong and he had a negative attitude. I would not recommend this company.

These people are completely unreliable and unprofessional. They don't care if they make you look…read morebad in front of your clients, and they have zero regard for your time or reputation. He promised to return and place a mirror on a client's table--never showed up, stopped responding to texts and calls, and didn't even bring the mirror. No courtesy to let me know he couldn't make it--just disappeared. Absolutely disappointing and a waste of time. Do not hire or refer them to anyone. DON'T WASTE YOUR TIME WITH THESE LOSERS!

I'm kicking myself for not writing this review sooner. I found this company here on Yelp and I am…read moresoooo very thankful that I did. The initial response and all responses following were timely. I needed to replace a wall mirror and I am very pleased with the product as well as the service and pricing. The entire experience was sooo great that I ordered another wall mirror to replace one in my daughter's place. I would definitely use them again!!

I had an outstanding experience with Cityproof. From start to finish the job was handled…read moreprofessionally, thoroughly, on time, and with minimal disruption to me and my family. The windows are working beautifully - we have the "clearer" version with the highest sound reduction in the bedroom, and the "lowest" sound reduction in the living room. It makes being on the 6th floor sound more like being on the 20th. I would absolutely recommend this product to others.

It took almost a full calendar year for my windows to be installed, and required three separate…read morevisits from installers as well as dozens of follow up emails. So much back and forth and so very many mistakes that needed to be corrected! Additionally, one of the windows was broken and required repair within three months of installation. This company is under new ownership and, unfortunately, I think the change has significantly impacted both the quality of the product and service.

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

We ordered and paid for several pet-safe screens for our windows and sliding doors. They cancelled…read morethe first appointment. We rescheduled, and then they didn't show up for the next one, nor the next one, an so on. This happened around 12 times over a period of two months! Eventually, the office administrator gave me the direct phone number for her boss, Reggie, because even she couldn't get hold of him anymore. Every time there was a different excuse: he was "driving back from Florida," dealing with "an emergency with an employee in Florida," had to leave "for Florida," and so on. There was always another excuse. One day, his crew finally showed up and installed some of the window screens. However, they had to wait six hours for him to arrive to bring the material. Then we discovered that several of the screens didn't fit because he had measured them incorrectly. None of the large sliding door screens were even ready. Eventually, I'd had enough and demanded a refund for the unfinished work and the screens we never received. He promised again that he would come and complete the installation, even confirming it by email, but he never showed up. He repeated this two more times. Finally, I told him I was done and wanted our money back. His response was to hang up on me! And now, it shows that their business is "permanently closed" and I'm left to figure out how I'll get a refund from them!

Konstantin was able to get me a quote the same day I sent an inquiry. He arrived within the time…read moreframe promised for estimate and the actual job. He took his shoes off upon entry without me asking him to do so. I received a quote by text and ability to pay deposit if I approved the job. I have very old windows in my coop. He did an awesome job and saved me vs. having to replace 4 entire windows. Nothing is inexpensive in home repair in Manhattan but I feel Global Window's pricing is fair for labor and parts. Konstantin was extremely respectful of me and my home. I would definitely recommend their services to a friend who needed window repair.

Used them twice. Konstantin was quick, honest, and very knowledgeable. This will be my go-to for…read moreany window servicing needs.

I had my balance replaced. They were organized and business like in the appt setup, were on time,…read morerepaired the window on 15 minutes and were near and careful. Recommended.

Performed services requested. Efficient and professional. Very reasonably priced. I would…read moredefinitely use them again.

I highly recommend Safebuddy LLC Window Replacement services. George and his crew were nothing but…read moreprofessional and sooooooo kind and courteous. They knew exactly what glass I needed and were very responsive. I went through several glass companies and NONE of them were as professional, kind and knowledgeable as this company! As my window was a special order, George kept me updated on its arrival and made sure that he would deliver it on time, even if it was during the evening hours. Thank you again!

Very good quality and price. The installers did a great job and cleaned up afterwards. Absolutely…read moreno issues. This my 2nd time using them and would recommend them again. They even offered to do a separate job for me at no cost. Thank you Safe Buddy.