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    New Valley Landscaping Services

    4.6 (25 reviews)
    Closed 7:00 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

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    Services - New Valley Landscaping Services

    Disease management - shrubs

    Disease management - trees

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    Plants NV planted -not so good.  Identical at the time they were planted.
    Greg S.

    If you want a landscaper that will complete demo, irrigation, concrete walkways, spread gravel and install drains and get it done in less than a week, New Valley landscaping is a good choice. The photo, taken in October when the work was completed, shows the front yard after the work was complete. However, if you want a landscaper that will stand behind their work 4 months later when issues appear, NV is not the company for that. Recently, I noticed that one of the plants we purchased and NV planted and routed an irrigation line, is now withering. See photo. Clearly the plant on the left is not getting adequate water. I reached out to New Valley about the issue. The text message response received is provided below: " When we finish the job everything was working fine. Fixing the drip is something that every gardener can do. Right now we are very busy working in Poway. If you wanted to get it fix you can let you gardener as well in pretty sure he can get it fix too. If you like to write a review it's fine with us, but all we can say is that thanks to God we have been so bless with this business that our customers know. Thanks and God bless you !" During the course of the work performed there were a couple of "extras" I requested for which he did request payment. I gave NV a little extra for added small tasks. So having paid them for the entire job including the extras, this response was unexpected and quite disappointing. NV's idea of customer service is to pass the buck to someone else to fix issues associated with work they did. And as soon as someone else other than NV touches the irrigation system, that will leave the door open for NV to deny responsibility for other issues by claiming that someone else worked on the system and they can't be held responsible. That is not my idea of good customer service. So, if you want customer service after the point of sale, keep looking. NV is not the company for service after the sale. I seriously doubt that the growth of NV's business came about by treating customers this way. "We're busy" is an unacceptable cop out for a response. Inasmuch as NV has taken this approach with me, it will be interesting to see how they respond to the CA board of contractors for the manner in which they operate. NVmay not be as successful in blowing them off.

    Before
    Claire W.

    Very friendly, responsive, and very competitively priced. New Valley Landscaping really transformed our yard and it was a wonderful investment. We had unfortunately let our front and back yards go. Weeds everywhere, things were falling apart, the lawn was ugly. We wanted to do some drought tolerant landscaping for a while but we were concerned about the price. We had obtained quotes from many different companies, and New Valley was well priced and instilled a lot of confidence. We already had a design in mind, so New Valley gave us the man power to to bring our vision to reality. I'm not sure if they provide design services, but I do suggest paying for a professional design. They get plants from Village Nursery. We went to the nursery ourselves to pick what types of plants we wanted. The plants that did arrive were not in great shape initially (this is not New Valley's fault since it was the nursery who picked the plants to deliver over), but they were revived when planted. I wish I could have picked the specific plant we wanted myself. I would ask if that is possible. I would have been able to pick plants that were in better shape. New Valley really went above and beyond. We are so happy with our landscaping. They worked through the hot sun and finished before the estimated end time. Our yard is pretty large, and everything was done in less than 2 weeks. The other companies we obtained quotes from all estimated 4-6 weeks! They also helped us save money. We had gotten rid of a bunch of pavers in the back yard. But instead of charging us for a border for the front yard, they just reused the pavers as the borders instead. They are professional and easy to communicate with. You can also change any design choices on the spot. Don't hesitate! Ask them for a quote. You won't regret it!

    Before
    Cindy P.

    Just had new pavers installed and a yard clean-up/tree trim from New Valley Landscape! The before and after pictures speak for themselves. They did a great job for a great price! Gudiel and Erika and their team were all super friendly too. Definitely recommend and will ask them to come back for future projects.

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    1 month ago

    The crew came out and pruned my tree. They were efficient and punctual and I'm happy with the result.

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    Gudiel C.

    Thank you, you are very kind.

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    9 months ago

    We hired them great job very polite and easy to work with. Reasonable too. Seems honest and mild tempered person.

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    1 year ago

    He came out on a Saturday morning to repair an electrical problem with a sprinkler. Very responsive and friendly service!

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    Gudiel C.

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    Gudiel C.

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    6 years ago

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    Gudiel C.

    Thank you for trusting us for the care of your yard!

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    5 years ago

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    5 years ago

    Did a great job installing our sod! Very friendly. Will recommend to friends and family.

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    Gudiel C.

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    Ask the Community - New Valley Landscaping Services

    Review Highlights - New Valley Landscaping Services

    Have been doing our yard (grass cutting, trimming, etc) for over a year now and he never lets me down.

    Mentioned in 6 reviews

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    Pacific Landscaping and Maintenance

    Pacific Landscaping and Maintenance

    4.9
    (134 reviews)

    I had despaired of ever getting the slope (well, more like a cliff) in my backyard cleaned up and…read morestabilized with a secondary keystone block retaining wall. It wasn't a complex job, but the the site was a giant mess, with a lot of overgrowth and debris. Michael's bid was well within my budget, and he was able to schedule the job for a time that was convenient for me. He also offered clear explanations about why the work would best be done a certain way. When it came to the work itself, his crew was outstanding. They arrived on time, kept on schedule, and cleaned up the site at the end of every work day. I have never seen such an organized, well managed job site. They were truly exemplary in all respects, but especially in regards to the quality of their work. When it comes time to replace my fence, my patio cover, or my driveway, I will definitely call Michael.

    We had an excellent experience with Pacific Landscaping and Maintenance from beginning to end…read more Michael arrived on time for our initial appointment, and his estimate was the most competitive we received without cutting any corners. In fact, his proposal included everything needed to properly prepare and establish a healthy lawn, while other estimates we received were significantly more expensive and included less. Michael recommended St. Augustine grass because we have a large dog, and within a week, his team was ready to start the project. He explained the entire process ahead of time and gave me detailed guidance about the watering schedule, mowing schedule, and recommended equipment for maintaining the new lawn. The crew was amazing--efficient, professional, polite, and extremely hardworking. Carlos, the crew lead, was especially impressive. He is calm, knowledgeable, and very detail-oriented. He listened carefully to every concern I had and made sure everything was addressed properly. The project was completed ahead of schedule, and they even installed a fence that we provided to protect the new lawn from foot traffic and our dog while it gets established. The finished lawn looks absolutely beautiful. The new sprinkler system is quiet, efficient, and works perfectly. They used new, quality materials and clearly did not cut corners anywhere in the project. After comparing several companies and estimates, I am very happy that we chose Pacific Landscaping and Maintenance. We received a better, more complete project at a very competitive price. Michael, Carlos, and the entire crew exceeded our expectations. I highly recommend them!

    Smart Landscape

    Smart Landscape

    4.8
    (119 reviews)

    My front and back yards are about 10 years old, but still look beautiful due to my diligent…read moremaintenance work. Some things I wish I knew then that I know now might help others when planning their yards. Yes, Smart Landscape does a lovely job. Here's what would have made my upkeep a lot easier. 1. Extra protection ground cover to eliminate weeds. Some yards get no weeds because a super heavy cover has been used. I've spent countless hours pulling weeds since yards were done. 2. Go over what plants are going to be used. If I'd done that, I would've saved money and work to remove those that had needles that made it difficult/dangerous to remove. 3. If the designer had visited front yard, he would have seen the slight slope and the DG pathway would not have been a logical design choice. Rain washes it away and I'll have to eventually figure out a way to close up that space. 4. At that time, I didn't meet with the designer. I should have. Although it's a lovely design, I would have pointed out a change or two I'd have preferred. 5. Gray DG is not readily available and it has been difficult to keep the pathway refreshed. Someone said that he was going to provide it, but never did. Overall, I am glad I hired Smart Landscape. UPDATE: I needed to come back to add another star after carefully considering how wonderful Danny and his team are to work with. I had met with no fewer than nine landscape companies before Smart Landscape and they were nightmares for various reasons. Danny is wonderful to work with and makes sure the customer is happy.

    Smart Landscape completely redid our yard from the ground up last year. We now have our own slice…read moreof paradise and are so happy with the quality of the work. They are dependable, honest, and very good people; we trusted them completely with our project. Everyone always comments how much they love our yard!

    JG Lawns Turf

    JG Lawns Turf

    4.8
    (256 reviews)

    A year ago we moved into our home, and from day one, my biggest goal was to completely transform…read moreour backyard by replacing the grass with turf. We met with four different companies and received quotes from each, but we either weren't confident in their work or just didn't feel they were the right fit until we met with JG Lawns. Craig came out to provide a free estimate and was brutally honest LOL. He never tried to oversell us or promise things that weren't realistic.  His personality and knowledge earned our trust, and combined with fair pricing, made our final decision to move forward with this company. Our project was originally expected to take about a week, but due to issues with choosing pavements and the paving company shipping the wrong materials, it ended up taking about a month. Even with the unexpected delay, Eric and Jesus (his dad) were fantastic throughout the entire process. They kept us updated every step of the way, explained any changes, and always made sure we were comfortable with the plan before moving forward. Their crew worked incredibly hard every single day. They treated our home with respect, paid attention to every detail, and always cleaned up before leaving for the day. Their pride in their work definitely shows in the finished product. We couldn't be happier with how our backyard turned out. It exceeded our expectations and has completely transformed our outdoor space. We would definitely recommend this company to anybody seeking turf and redo their yard. We are so glad we chose them.

    These guys are real pros. From quote through installation…read morewas very efficient and professional. I am a meticulous (fussy) person and they met all my expectations. they took the time to do everything perfectly from seams, to edges, to tucking and tacking. they were recommended by a friend who also used them and were very satisfied. I can wholeheartedly recommend JG Turf.

    Sunny Builders Group

    Sunny Builders Group

    4.8
    (62 reviews)

    Sunny Builders completely transformed our front yard from a high maintenance, high water…read moreconsumption yard to an absolute drought tolerant, dream garden space. From concept design thru implementation to completion it all came together beautifully. The attention to detail of plant location, irrigation & drainage needs was far more than I expected. The crew arrived right on time every single day, worked incredibly hard, and treated our property with total respect. They even cleaned up the work area completely before leaving each night. The entire project was completed on time & on budget. We could not be happier and give them our highest recommendation!

    We hired this company for a custom fence, and while the initial build had some issues the way they…read morehandled the issue completely changed my impression. After I contacted the owner and spoke with Sharon, they took full responsibility and redid the entire fence from the ground up. The new build is exactly what we were hoping for: high-quality materials, solid craftsmanship, and a beautiful finished product that really elevates our property. Custom work doesn't always go perfectly the first time, but what matters is how a company responds--and they absolutely stood behind their work and made it right. That level of integrity and follow-through is hard to find. I would confidently recommend them based on the final result and their commitment to customer satisfaction.

    New Valley Landscaping Services - landscaping - Updated August 2026

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