If I could give them a 10 star rating I would. This shop honestly made my YEAR! As a young woman,…read moreit's intimidating sometimes to get my car looked at, and it has been having issues for a while. I don't know much about cars, but now I know much about Accountable Auto Cares character, and they blew me away with their honesty, integrity, and selflessness. I've never been treated with the amount of respect by any other mechanic in my life. Micheal was my main point of contact. Not only did they give me a complimentary loaned car for the day, but they ended up NOT charging me a DIME when they found my car had issues that only my dealership would be able to take care of. He said "It wouldn't feel right to charge you for a service that provided no real solution to your problem" This auto care center cares only about people, not money. It was very refreshing to see.

I came in here to get a bid. I went with another company, but these guys seem solid, honest, and…read morethey care about their customers. I was quite impressed.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

I absolutely love this auto shop and highly recommend them! I've taken both my car and my husband's…read morecar here multiple times, and they are always fair, honest, and incredibly thorough. They explain everything clearly, never pressure you into unnecessary repairs, and the staff is always super friendly. I've often been able to get in the same day, and sometimes they've even had my car repaired within a day. It's so hard to find a mechanic you can genuinely trust, and I'm so glad I found this place!

After a DIY oil change, I had the check engine light came on. Not wanting to damage anything, I…read morebrought my GTI in to Doc immediately, and explained the situation. I was charged $200 for a loose dipstick. Just bad customer service.

The engine light came on while I was at emissions testing my car failed. I went by Qualrty Auto,…read morespoke to EZ, what a nice kind guy! He said let's takeca look at it,he made an adjustment in the computer,didnt charge me a cent ,told me go back to emissions. The darn light came on again. I made an appointment it went into the shop, it was fixed,passed emissions and the price was very reasonable. I'll never take my car anywhere else. I trust this shop totally to work on my 2017 Chevy Cruz ​

I have been a customer for some time now. On this visit I brought in my son's car for some much…read moreneeded maintenance. Ez called to let me know that they found a worn part while working through the repair and I authorized that addition to the fix. I was contacted promptly when it was completed. We were unable to pick it up until Monday morning, which was not a problem. My son and I popped in and I was walked through all that was repaired. I appreciate there is no upsell, just what is needed. My son commented that his car is driving so much more smoothly now and the sounds he had been experiencing are now gone. Highly recommend!

I have taken my cars and my brother in laws vehicles to the Lee Myles shop in Northglen for the…read morelast two years. They do an excellent job, are easy to speak with and will take the time to explain things professionally. The mechanics at Lee Myles fixed a antifreeze leak the first time when a nearby large multi-state garage couldn't fix it after three tries.

My daughter and I greatly appreciate having a mechanic that we ladies can take our cars to. From…read morebasic maintenance to the big problems, Eric and his team have taken great care of our cars and our wallets. Like many people, we have older cars that need preventative maintenance to keep them running. They work with us as what has to be fixed now and what can wait a little. Everything is done in a timely manner with good communication. We highly recommend Lee Myles Auto - Northglenn when you need a trustworthy mechanic.

I tried changing my own oil and caused a beyond-stripped oil drain plug that I could not for the…read morelife of me get removed. These guys got it out easily for me! They were very nice and provided explanations for how to go forward and how to avoid it in the future. Will definitely be coming back for any future help! Picture attached to show what I gave them to work with.

Couldn't praise this place enough. Have had them check out my car a few times. Beyond helpful from…read morebeginning to end. Help a ton with dealing insurance collision issues. Great value and you get what you pay for. They guys are experts with Subaru, there not rock bottom cheap but with get your car fixed properly and up to specs. Couldn't recommend them enough to fellow owners

High quality repair shop that my family has been bringing our Honda cars and our Ford F150 Truck to…read morefor many years now. Although not the cheapest, it is high quality, honest, and dependable and beats dealership repair shops hands down both in terms of personalized service and price.

Used to like them a lot, then Derrick started taking over. He wanted to charge $250 to diagnose a…read morecheck engine light, 2 weeks after the car had been taken in for service. Turned out to be a bad gas cap. Quality of service and customer service has dropped, so we dropped them.

Discrimination against people with disabilities. I brought my van in for several things…read more They agreed to do 1 hr Diagnostic service for $185 with an engine issue. After 10 min it became clear they needed to get into the doghouse I have a conversion van so this meant moving a lot of stuff around. I also have a musculoskeletal disability, and it took me about 20 min to move the vast majority of the stuff which needed to be moved, which was a lot for me, I'm still in pain from it, but I did it because that's what needed to be done, but then I always need help with the 70 lb RV refrigerator. 2 min to do for an able bodied guy. mechanic agreed to do it Then they came back and said they couldn't get to the diagnostic stuff that day. And that if I came back: 1) They'd charge me $100 extra for moving the 70 lb RV fridge in and out. 2) They'd charge me twice as much as they had quoted for 1 hr diagnostic. When asked why the front desk drone blathered something about extra time getting in and out of the doghouse. which takes 5 min. I've taken this van to 6-7 mechanics over the years. When the doghouse has needed to be accessed, this has always been the process. It's never been a problem before. I go out of my way, even injuring myself, to do what I can. And then they help with the RV fridge, which only takes a minute. The Americans with Disabilities Act explicitly states that "reasonable accommodations must be made for individuals with disabilities" To charge them more than twice as much is to punish them for having a disability. The fact that most people with disabilities are socio-economically impacted makes this doubly unethical. Whatever good qualities this shop has, Discrimination agains people with disabilities makes the difference and earns them a 1 star review.

I've been coming to Pellman's for years now; from oil change to parts replacement, they're the real…read moredeal. Honest, helpful and kind people with fair prices. Can't reccomend enough!