1. Newbury Spa

    1. Newbury Spa

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    Boston, MA

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    Services - Newbury Spa

    Reflexology massage

    Therapeutic massage

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    Gift certificate
    Montserrat C.

    We bought a gift certificate from this place and after a while our friends went to use it but oh surprise!!!!! they said they couldn't use it because the businesses move to another place and they gave us the phone number of the "new place" in Saugus. We called to Judy or Susy the manager (which initially was the name they gave us) and also we went to the spa and they said they wouldn't do that and that is because the newbury place has changed owner many time but honestly that is not the customer problem as the spa has the same name, same people, same everything. I am so so disappointed that places like this that are supposed to make you feel better, relax and take away the stress from you, is the place that gives you headaches!!!!! Definitely not going back to this place and talking to all my friends to never came here.

    That's funny, because they run you OVER the sheets.
    Rose E.

    Please steer clear. I found them on Groupon, but before buying it, my husband and I decided to go check it out. We drove there and went inside. A handful of girls came out and we told them we were interested in a couple massage. There was a sign saying they didn't accept Groupon on weekends, so we just paid the $130. She's immediately shooed us off to a room. I asked to use the restroom first. The toilet was full of feces and the bathroom was dirty. I immediately got a weird vibe and didn't want to be there. I went into the room and my husband was already undressed. He said that they told him to keep his undies on. Weird, but okay. I got undressed and laid down on their uncomfortable pink sheets. The ladies came in and the one I had pulled the sheet up high on me while my face was peeking out the hole and starting rubbing me OVER the sheet. This lasted a few minutes and it was very uncomfortable. I finally spoke up and asked if they did the whole massage over the sheets. The two girls talked to one another trying to figure out what I was saying as they didn't speak English. I told my husband I wanted to leave. I have had many massages and never had an experience like this. I asked them if there was anyone I could speak to that spoke English and eventually they left the room and had another girl come in. I told her I was very uncomfortable and this was a weird massage. Then the girl that was massaging me came in with a phone she gave to me. It must've been her boss. She gave me the phone and she asked if I wanted a different girl and I said I just wanted to go. Then she asked me if I could give the phone back and I was naked and in the middle of getting dressed and told her this, but she didn't understand and kept asking for me to give the phone back. We got dressed, went out of the room and they handed my my money, thankfully, and we high tailed it out of there. Phew. Never again. What a weird experience. It's funny, because they pictures outside show an a actual massage happening (on your actual skin). Guaranteed these people have never gotten their massage therapist licenses.

    Confirmation phone call

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    6 months ago

    It was a good experience and a much needed massage. The quality of service was good and staff friendly.

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    4 years ago

    Booked massages for my best friend and we had such a great time! we will definitely be back :)

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    8 years ago

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    Qiongzhen L.

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    Hello Cristine, we're glad you enjoyed our services!

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    Page 1 of 2

    Ask the Community - Newbury Spa

    Review Highlights - Newbury Spa

    Will definitely come back again!

    Mentioned in 6 reviews

    Read more highlights

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    Fong Massage Therapy

    Fong Massage Therapy

    4.7(92 reviews)
    1.3 miChinatown

    They are closed due to Covid until further notice. This post is as of October 20, 2022. You can…read moretext (617) 792-6304 to inquire when they will re-open.

    O. M. G. Fong's Massage Therapy is a gem of a find in Boston Chinatown. Over the years I have…read moregradually been doing some major damage to my back via working late hours and tolerating the stress at work. I've gotten many, many massages over the years to help relieve the dull and nagging pain I have in my neck and upper back. I have a Massage Envy subscription (which I just terminated today) plus I go to a number of Chinese and Thai massage places to supplement. When I found Fong's Massage Therapy I was looking for the highest rated Yelp! business in Boston Chinatown... And then it was history... I actually just showed up randomly on a Sunday to see if I could get a session in. First, I was expecting a store front on the main level of Washington Street but it's actually in an office building of sorts where you have to buzz in. There's no major signage for Fong's except for the buzzer label. The office is nice and very comfortable (nice cool temperature, soothing lighting and music and comfy BarcaLoungers for waiting. I didn't have an appointment but Kathy was available. I didn't realize it was cash only so I said I would come back after going to the ATM. However Kathy offered to perform the treatment and then I could go get cash but just leave my ID. I was like wow! And I wasn't sure what to do so I ended up doing what she suggested. The first session was amazing. Kathy basically checks out what's wrong and then administers the appropriate treatment. The method here is not like some of the many (excellent) massage therapists employ where there's almost a set sequencing of therapy. I was really tight so Kathy walked on me first to loosen me up. And then the remainder of the session was pretty intense--I usually fall asleep during no my massage therapy sessions but the pain was so intense and body work so deep that I couldn't fall asleep! The first session was so good that I set up an appointment for about 10 days later. During my second session I had gua-sha (spooning) done. This is where Kathy too lo a Chinese soup spoon and "scraped" it all over my back, neck and arms. Wow, I felt really good afterwards. Fong also checked me out as Kathy saw that I had a mountain of a knot on my back. Fong said there was a misalignment and that an adjustment would be helpful. I wasn't mentally ready to get adjusted then but I am today (third session). I am waiting for my treatment and I am hearing the "screams" of pain coming from the patient currently being treated. I can't wait!

    Photos
    Fong Massage Therapy
    Fong Massage Therapy - Waiting room

    Waiting room

    Fong Massage Therapy - Fong hard at work. An extremely talented woman!

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    Fong hard at work. An extremely talented woman!

    Water House Wellness

    Water House Wellness

    4.7(56 reviews)
    5.9 miArlington Center
    $$
    Women-owned & operated
    Certified professionals

    I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

    Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

    Photos
    Water House Wellness - Our lobby has a selection of gifts and self care items for sale.

    Our lobby has a selection of gifts and self care items for sale.

    Water House Wellness
    Water House Wellness - Find ear seed kits, candles, gua sha and other self care essentials in our gift shop.

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    Find ear seed kits, candles, gua sha and other self care essentials in our gift shop.

    Newbury Spa - tcm - Updated September 2026

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