I've only been to this physical therapy practice and do not have experience with others but this…read moreplace is top notch. After being referred here because my podiatrist recommended I go to Lauren for dry needling, I was contacted quickly to establish myself as a patient. Tiff and Rae hold down the front desk and are wonderful. They are so down to earth, funny and all around good people. They go out of their way to chat and get to know you. They are also very understanding if you need to reschedule an appointment. Lauren is very knowledgeable and professional and no doubt is the reason I got over my plantar fasciitis. She helped explain everything, gave me home exercises and dealt with my whining dying dry needling! I also worked with Steve and he was also great. This is an outstanding physical therapy practice and I highly recommend them for anyone who is recovering from an injury. They are a small practice and care about their patients. Their schedule is also very flexible.

I had an absolutely wonderful experience working with Rob at Jackson Clinics in Hagerstown!! After…read morefinding out that I had a labral hip tear, I was told that I would need surgery to fix the pain associated with it. I am a 36 year old woman and I could barely lift my leg to get dressed, walking hurt, going up a hill was incredibly difficult, and I could no longer sit on the floor with my children for any length of time. I did a bit of my own research and decided to give physical therapy a try before surgery (with a very lengthy recovery). I am so thankful that I chose Jackson Clinics!! Rob and Rae were both wonderful! I broke my back at 12 and have been through quite a few different physical therapy programs. I have never had such success!! The amount of knowledge Rob has in his field is unprecedented, in my experience. If you are willing to do the exercises, I believe you'll have success as well!! I worked out frequently before going into therapy but Rob pushed me every time I asked for more. I truly believe that I will not have to ever have surgery with the coping techniques he taught me. I am so grateful for that!! If you are in need of physical therapy, you seriously can't go wrong with Jackson Clinics in Hagerstown!! I'd recommend this clinic above all else!

The service is professional yet comfortable TRACY at the front desk has everything under control…read moreand she does it effortlessly I have been seen by Stephen and he has worked on my leg issues which sometimes change. My legs are the best they have been in a very longggg time. And I don't want to forget Terry. He is so knowledgeable and lends a hand anywhere needed I watch him with his patients and there is he works them hard but no complaints only smiles when they leave I am impressed and that is saying something

very knowledgeable, best in the area, you can count on an honest answer to any pain questionread more

#1 Chiropractor in the Hagerstown area! I Highly recommend this company for pain management!!read more

Hagerstown office scheduled me for an appt when the Dr was in the Waynesboro office.... When I got…read morethere they told me they had left me a voice mail, but when I checked I had never had a call from them. Wasted time and money to take off work for a cancelled appt. Looks like all the reviews are correct, the practice is a mess.

I really didn't like the woman I worked with here. These people didn't really seem to care much…read moreabout your progress or you in general. They book slots to have one person working with up to 3 people at a time. So when your done with one thing you have to wait for the next instruction and it waste a lot of time. Do yourself a favor and go to Active Physical Therapy on Opal court.

This place has people who do not know what they are doing! Courts never listen to PT's because they…read moredon't count! I was hurt by Meredith in PT because she had me doing exercises that I shouldn't be doing. This is what happens when you go to places like this and the people working on you are NIGHT SCHOOL certified! I have filed a law suit but it doesn't give back the three years which has been taken from me by an incompetent moron! Last this company Meritus likes to sidestep something like this because they have money to deny the truth. Don't think the Patient Advocate is there to help you! It is Meritus first line of defense and first line of circling their wagons! Do the right thing and settle because your PT did medical malpractice!

Carolyn is awesome. I started at Total Rehab after rotator cuff surgery - very, very sore and…read morerestricted. Carolyn and Amy were amazing. They were patient, kind, intuitive (freakily sometimes - in that they knew exactly what needed to happen to help), and personable. I appreciate honesty, and they gave it to me straight. After ~3 months of therapy, and with a full plan of what to do now, I am on my own with the use of my arm back and the great possibility that all will be fabulous very soon as long as I keep working. I cannot recommend them enough. I will miss them greatly!