Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

I didn't end up moving forward with the repairs, but I still wanted to leave a review because Sam…read morewas incredibly responsive. He got back to me almost right away after I submitted my request and scheduled an assessment quickly. Ron, the technician, was friendly, professional, and took the time to explain exactly what the assessment involved and what repairs would be needed. Good communication can be hard to find, especially when dealing with home repair issues, and that alone made a great impression on me. I would definitely keep them in mind when I would need their services in the future.

A family member had a critical situation and a local plumbing company referred us to AssurePro. I…read morereached out to AssurePro and they were quick to respond and came out to provide an estimate for us. When we decided to move forward with them, they worked with our timeline so that plumbers could return to finish what they needed to do in a timely manner. We are very thankful that they stepped in to help us contain a very stressful emergency!

We just found out that Victor who was sub contracted by 911 had done a bad job on our door which…read morewas replaced. When we pointed out that the replaced door needed to be painted to the color scheme it was originally done on the smaller door which they replaced. Victor had completely gone ballistic on us but reluctantly agreed to paint the door. This was to be done and not new thing added to his scope of work. He simply slapped on a single coat of paint, no primer no protection. We are in the process of painting the entire door again as the paint is now peeling and was informed by the team working on it now that the priming and protective coating was never applied. I am really disappointed as I was sure they took pride in their work, which is clearly not the case.

Been meaning to write this review for a long time, but you know, forgot. Luckily Yelp has a whole…read morelist of reviews I started but didn't finish! I typically do wait a little bit after service to write reviews, just in case something happens. And something that leads to me clicking extra hard on that 5th star... well, the owner reached out for a review, and reminded me once after and said he wouldn't pester me with it again. And sure enough he didn't. So that was cool. But to the real review.... my rental had some tenants who didn't report a leak for months apparently, since they were hiding a cat and didn't want me to come and fix things and see the cat. Long story short, I had to tear down 2 of the 4 walls of a bathroom and an entire wall of pantry cabinets in the kitchen on the other side of the bathroom. Mold was completely black! Needless to say, I really wanted to have this fixed ASAP! And of all the "911" or "emergency" or "fix it right away" type of remediation companies... they all did something similar except 911 Restoration. They all urgently booked a "free estimate", then take a day to send a quote. Then almost all were weeks out to schedule it except for two who can start "immediately". However, they would have to do all these "tests" to get started. 911 wasn't the cheapest, but their quoting agent was very nice, thorough, and most professional sounding. Like, he could've been a sales guy for jet engines not just another contractor. Felt very formal and courteous. In any case, when they say they can start right away, they did. Came out and started demoing the next day after I decided to go with them and sent them a deposit. And while they weren't the cheapest, they did do a bit more than the other guys (had them all itemize what they'd do) and for the common work, they were willing to price match it and did a discount on other areas where they could. They weren't too far off to begin with. Some folks tacked on contingency charges and it felt like hidden fees. 911's quote was straight forward. In the end, when you want something like this addressed, you want it done right. They not only did it right, but felt confident of their work and both the project manager and the workers were all courteous and professional. If there's a lesson to be learned....better declare that friggin cat. Kiss that deposit good bye! *sigh*

Eddy arrived at our home at the agreed upon time and went right to work to provide an estimate for…read morea pin leak we had in our dining room ceiling. Eddy provided a very fair price for a relatively small amount of water damage to our dining room and ceiling. Eddy and his team were professional and communicated well. While other estimates were much higher, I do not believe that they could have provided any better workmanship. I would highly recommened them.

Eddy was great to work with! He was very responsive, and always replied to my inquiries in a timely…read moremanner. I felt like I didn't have to worry about the project with Eddy supervising it. I would definitely recommend him and his team for remediation.

Highly Recommended!…read more I highly recommend All Pro and Hansel to anyone who needs mold remediation. Hansel and his team did an amazing job on my entire house. From start to finish, they were professional, thorough, responsible, and easy to work with. They took the time to properly address the mold issue and made sure everything was done right. I'm very happy with the results. My whole house is now mold-free, and I finally have peace of mind knowing the job was completed professionally. If you are looking for someone you can trust to handle mold remediation, I highly recommend Hansel and All Pro. Excellent work, great service, and truly someone who cares about doing the job right. Thank you, Hansel, for all your hard work! I would definitely use you again and highly recommend you to anyone dealing with mold.

Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

I had a small leak around my shower that I was afraid was spreading to the room below, Preferred…read moreRestoration came the same day I called and provided a free inspection. They used their professional equipment and found the leak was small and thankfully not spreading downstairs, and offered to help but also recommended we just find a handyman to patch the shower area for an easier fix! The visit and advice was free of charge! Super cool of them to come out and spend the time to give us an honest evaluation, and faster than any other company we asked.

I had called Preferred Restoration for an estimate and received a follow up phone call immediately…read morefrom Eric letting me know the process with regard to water remediation. They are very responsive and 5 star rating for stepping up so quickly.

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

My experience with Restoration 1 of Irvine during a water damage claim was extremely stressful, and…read moreI think other homeowners should understand what can happen in situations like this. Key facts from my project * Initial estimate tied to my work authorization: $16,653.79 * Invoices later submitted by the contractor ran this up to $50k+ * Those invoices were only for mitigation and demolition work * The entire reconstruction of the damaged areas of my home ultimately cost around $60k * A mechanic's lien was filed against my home during the dispute * I received zero phone calls with any management at the company throughout my engagement. All communication was initiated by me. After a plumbing leak at my home, Restoration 1 began mitigation work and had me sign a Work Authorization tied to the $16,653.79 estimate. Because this was my first insurance claim, I relied on them to guide the process and work with my insurance company. What I later realized is that I never signed a proper home improvement contract outlining the scope of work, pricing, payment terms, timeline, cancellation rights, or lien disclosures. The only document I signed was a Work Authorization. As the project progressed, the invoices escalated dramatically. By the end of the job, Restoration 1 of Irvine submitted invoices totaling $50k+. It's important to understand that this amount was only for demolition and drying work. The entire reconstruction of the damaged areas of my home ultimately cost around $60k, so the mitigation invoices alone were nearly the cost of rebuilding the damage itself. Their documentation states that if the scope of work changes, the homeowner will be notified before work continues. In practice, I was consulted on only two scope changes during the entire project. When my insurance company (State Farm) reviewed the invoices, they disputed a large portion of the charges as excessive. After months of review, the final amount paid ended up much closer to the original estimate than the $50k+ invoices that had been submitted. During the dispute I began receiving increasingly aggressive payment emails demanding payment directly from me, and Restoration 1 eventually filed a mechanic's lien against my home while the insurance review was still ongoing. For someone who has always paid their bills and maintains an 841 credit score, being treated like a delinquent customer was extremely frustrating. One thing I learned from this experience is that during insurance restoration work there can be a large difference between what a contractor bills and what insurance ultimately approves. If a homeowner pays the contractor first out of panic, recovering that difference from insurance can become the homeowner's responsibility. I'm sharing this experience so other homeowners dealing with water damage or insurance claims can make an informed decision before hiring this company.

Quick, efficient, no-nonsense remediation! They identified the issue, didn't exaggerate damage or…read moretry to over-sell their work. They got it done quickly and efficiently, and with a competitive price! In contrast, we had another remediator look at the same situation and massively exaggerate the scale of the water damage, and try to pressure us into demolishing our entire shower, immediately. This other remediator insisted that insurance would cover it (I wasn't so sure). It turned out to be a swindle; there wasn't any water damage in the shower at all! We went to Ready Restore for a second opinion, and I'm really glad we did.

Encountered an A/C Drain pipe leak which resulted in mold and water damage in our condo. Had…read moremultiple bids but we selected Ready Restore OC. Mr. Daniel Choi, is the founder / co-owner of Ready Restore OC, and I dealt primarily with him. Mr. Choi provided a tentative bid due to unseen mold / water damage behind the drywall. As compared with other vendors who bid on our mold / water damage issue, Daniel clearly outlined a step by step strategy and also educated me on legally required testing of asbestos. I found Ready Restore OC to be extraordinarily knowledgeable, professional, and certainly prompt during the course of this remediation effort. Their pricing levels are competitive / fair. Add, I found this company to be forthright / honest in how they conduct business. Strongly recommend this firm for mold remediation. FYI, uncertain why gmail lists the city of Fresno. These repairs were completed in Fullerton, CA.

Robert at HHI came recommended to me by a friend as a specialist with water damage. Upon initial…read morecontact (via text, very convenient) Robert texted back within 30 min. From there on he was always very easy to reach and always available to me. Not only was he very knowledgeable on all things water related, but he even helped me fight my insurance when they denied my claim. He came out 2x to meet the insurance field adjuster to ensure a thorough investigation was done and any questions answered. When it finally came time to get the job done, Robert sent Christian to manage the project and he just extended on the great service we had been receiving with Robert. He was effective in communicating in person and via phone, was thorough in keeping me informed and from what I witnessed, did a great job keeping tabs on the workers' quality of work. Though not the most important aspect, pricing was very reasonable to replace and repair the entire wall and even LESS than what the water remediation company charged to simply tip rip it out.

Robert was amazing and very knowledgeable. He went above and beyond to resolve our issue, provided…read morehelpful tips, and even checked our water heater while he was here. I truly appreciate the quick response and especially the professionalism. If we should ever have an issue or know somebody that needs help, we will definitely recommend.

We had water damage from a leaking refrigerator supply line and contacted mitigation companies…read moreright away after discovering the leak. We knew that acting quickly was important, but we were also very clear with everyone we spoke to that we wanted to preserve as much of the existing flooring, walls, and cabinetry as possible. We were willing to accept some cosmetic damage if things could be safely dried rather than unnecessarily removed and replaced. Other companies we consulted recommended removing portions of the wood flooring, drywall, and cabinetry, so we were preparing ourselves for a much larger demolition and reconstruction project. This team offered us another option: try drying everything in place first using drying mats, a dehumidifier, and containment, while monitoring the moisture levels to make sure it was actually working. What really stood out to me was how thoroughly they explained the process. They showed me the moisture readings in both the affected and unaffected areas, explained the normal baseline they were trying to reach, and walked me through how the equipment and containment would work. I never felt like I was being asked to simply take their word for it. After several days of drying and monitoring, everything reached acceptable moisture levels. We were able to keep the flooring, drywall, and cabinets without removing any of them. There is some discoloration and minor warping in parts of the wood floor, but it's completely manageable by our standards and a tradeoff we're very happy with considering the alternative would have involved tearing out and replacing otherwise salvageable materials. I'm sure acting promptly after discovering the leak played an important role in the outcome, so I would definitely recommend getting water damage addressed as soon as possible rather than waiting to see if it dries on its own. I'm also extremely grateful that this team listened to our priorities and was willing to take a preservation-first approach while still verifying the results with actual moisture readings. Everyone we worked with was knowledgeable, transparent, professional, and easy to communicate with. What started as a very stressful situation ended with a much better outcome than we expected, and I would absolutely recommend them for water mitigation.

Alex did and amazing jobs looksl like new master bathroom. Highly appreciate his work. He wirks…read morewith his heart. Barbara Monteiro