I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

This company is amazing. I made the decision to move from Ohio to California over a year and a half…read moreago (uncertainties and fear to follow). With that being said, where you are going to live is a huge variable in how your life is going to play out. And let me tell you, the people at Balboa Property Management made this variable flow as well as it could've flown. Artie was our realtor and he is someone I highly recommend dealing with. He is someone who will make you feel cared for and taken care of. He is not someone who is just trying to make a sale, he actually cares. Balboa Property management made life so much easier than it could've been. Thanks guys!

We hired Balboa Property Management to handle our rental for the past two years now.  They made the…read moreprocess easy and straightforward. Aaron and his team are quick to answer, friendly, and trustworthy.  We always felt like we were in good hands, they are top notch.

Having been a landlord for almost a decade, managed our property ourselves, and used another…read moreproperty management company, I would say this is not our first rodeo. We had to amicably part ways with our prior property manager after our unit was vacant for 4 months and we were so glad to come upon Marshall Reddick. I'll cut to the chase - they rented out our property in 6 days at a standard market rate with a dream tenant. If you want to learn some more details that may be helpful to you... We had an intake interview with Chris Carlson who answered all of our questions accurately and honestly. Everything that he shared with us about their management style, good and different, was accurate. Our property manager is Oscar Muratalla and he is wonderful and a trustworthy communicator. Their work is great. Their onboarding process is standardized and thorough. It seems from my end that they respond to tenant requests promptly. Their vendors are industry standard and reasonably priced. I would recommend MR to any landlord who is looking for a straightforward and practical property management group to work with.

Unfortunately, my experience with Cameron Carlson was great until it wasn't. I wouldn't be able to…read morerecommend this real estate agency.. My experience with Cameron was great until it wasn't. He went completely ghost and did not put in the contract with the sellers that they could take the pots in my front porch. They were there the day before for the walk-through. Cameron mentioned the sellers would be taking some plants,(he should have put that in the contract if the sellers wanted to keep) come to my surprise the day I get the keys. The two front plants are completely gone! Completely unacceptable also during the inspection as well many things were missed, and Cameron and his team recommended this person.. This is from my personal experience

If you're looking for the perfect beachfront stay, this is it. The location is absolutely…read moreincredible--truly right on the beach with nothing separating you from the sand and ocean. You can walk straight out and be on the beach in seconds, which made the entire experience feel relaxing and effortless. The house itself was just as impressive. Having three garage parking spots was a huge bonus, especially for traveling and storing bikes. It made everything so convenient and stress-free. The location couldn't have been better--just far enough from the main pier to enjoy quieter, less crowded beaches, but still close enough to easily bike or walk over when you want to be in the middle of everything. There's even a volleyball net right outside the house, which was such a fun added touch. Overall, this place checked every box for us. Peaceful, perfectly located, and incredibly convenient. We will definitely be returning!

We rented a Balboa Island home for a short vacation and NB was very responsive. The refrigerator…read morewasn't working on out arrival and they had someone out within an hour to fix it. Cute, clean place and yhe NB people were very kind

There is so many wonderful things I would like to say about Marterra Properties. It was truly a…read morepleasure working with Raquel. She is very on top of things and I like the non stop communication between us especially in our last couple of months. If you're looking for a great rental company to work with, consider Marterra properties. Thank you for all that you've done for my family. We appreciate your kindness.

Daniel Morgan at Marterra is the best property manager I know. He's been a mentor and guide to me…read morein every aspect of property management--whether it's dealing with owners, tenants, vendors, or the day-to-day grind. He leads with clarity, makes smart decisions, and genuinely raises the bar for the rest of us. A true pro and a leader in the field.

We had another excellent stay with Beachview Rentals in Newport Beach! From start to finish, the…read moreexperience was seamless and enjoyable. The staff is incredibly friendly and responsive, and their customer service truly stands out--they made everything easy and welcoming. The home itself was very clean and well-maintained, with thoughtful amenities that made our stay comfortable and relaxing. You really can't beat the value for the location and size of the rental--it's a fantastic option for Newport Beach. We highly recommend Beachview Rentals and will absolutely be returning again!

Beachview rentals was a pleasure to deal with. From start to finish the process was easy. I had…read morequestions of course and even after 3 calls they were patient and helpful. Thanks Beachview staff See you next year! Judi B

Big shout out to Balboa Realty! Thank you for setting up a vacation property for my family when…read morethey came to visit. From booking to checkout everything was seamless. Great website to search availability and personal service when needed. Thanks guys, will definitely use your business again!

Horrible enough to leave my first negative review in yelp. My realtor Alex screamed at me and…read morestarting interrogating me after I asked the basic question of the lease termination policy in case something unforseable happens for an apartment that I was about to sign on that day, and I was already approved for. Good thing I didn't because right after that he cancelled my application. So if you like being treated baldy and having your application fee stolen by a scam company that doesn't actually have the rental for you, this is for you. Funnily enough another bad review mentioned Alex and the response said we have no Alex that works here.

True Property Management- Shanna Cox ROCK. On a Saturday…read morenight.. our sink was hopelessly clogged (we tried everything!). I figured wed have to wait until Monday, no way to do dishes, eating on paper plates. MUCH TO MY SURPRISE Shanna scrambled and got us a WONDERFUL plumber (Joseph Russel 949/687-9047) who came and SAVED the weekend. What a great experience! HIGHLY recommend.

An addendum to my first review: while my move-in experience was great and I appreciated the…read moreconvenience of the app (especially for maintenance issues), my moving out experience was not as it should have been. I was charged for replacing things that were not there when I moved in. I'm a maintenance person and am very aware of details. I recommend that when you move in, you check every single little item that is operational, down to the door handles/locks, sink stoppers, etc., including the quality of the items, and make notes of those things in your move-in checklist. I should have known there might be issues like this when the check list included things that are considered normal wear and tear in most rentals, but not in their rentals. Even after reasonable communication with Liz about the unfair charges, ultimately the owner denied them. I would have given this a lower rating had it not been for the excellent communication and attentiveness to maintenance issues by the management team.

Sheryll Carter at Tim Carr Group has been a 5 star experience from start to finish! I have lived at…read more528 Irvine Ave since October 2019 and it has been a very pleasant with zero complaints. The property is always well kept and quick to respond with any maintenance request. Even as I have given my notice to move out, Sheryll wrote me a great letter of recommendation to my new property manager to ensure my application was accepted! This property and neighborhood will be missed as I relocate to las Vegas, but the positive memories will remain. If you are considering a move I highly recommend working with Sheryll at Tim Carr Group. ~Matt M

Very disappointed. Would not recommend. I follow the Tim Carr Group's properties closely, as I've…read morebeen favorably impressed by several of them. But response from the administrative team is in need of firming-up. I inquired about a listing 52 minutes after it posted--getting in early as we all know you must in the competitive Newport / Costa Mesa rental market. I received standard portal responses allowing me to schedule a viewing time. I did so. After viewing the property, I received copious texts and emails asking me if I'd like to begin the application process. I emailed my contact, who I won't name here, with traditional questions about the unit before beginning application. His answers were vague. Many of them ended with "not to my knowledge." It was clear to me that he is very junior, lacking experience, and was unwilling to look more deeply / check with his superiors with regard to the history of the property. He gave stock answers from the comfort of his chair. I wanted to know when the last mold inspection was, and how long the previous tenant lived in the unit before vacating it. Standard questions. Not violating any privacy laws, as I know these laws very well. It is in fact unlawful for a potential landlord not to disclose certain information when asked. My contact wouldn't answer these and proceeded to ghost me. My time was utterly wasted. The staff is clearly not ready for prime time. Responses are clunky, lacking professionalism or any sense of urgency. With a little training, I'm sure they could improve. Invest in the training of your team. Without that, your company will lose solid potential tenants with such disregard shown for them. File this one under Missed Opportunity for the Tim Carr Group. Be better.

Beach Cities has provided excellent and professional service for me for over 10 years…read more They are attentative and considerate of owners interests. I highly recommend Beach Cities.

I have rented a Beach Cities property for 9 years. I enjoy the ease of payment through their…read moreportal. Aliana is especially attentive with providing information about maintenance happening at the building. She was quick to set up a service call when I needed one. I would recommend checking the Beach Cities Management portal is looking for an apartment or home.