My AC went out late one hot Sunday in July but I was able to book an appt. online with 1st Choice…read morefor the next day, SO convenient! I am a senior with a kitty and we find it harder and harder each year to tolerate heat. Richard arrived Monday and was so kind. He was very thorough and diagnosed the problem (electrical) almost immediately. He was extremely knowledgeable and seemed very skilled. I also felt very comfortable asking him questions which is really important to me. I learned so much! In very little time, I was up and running! 1st Choice installed my AC unit several years ago. I was so impressed even then with their technicians. From signing the contract for the work, from start to finish! I think their amazing customer reviews speak for themselves!

I would like to give a special shout out to Anthony and the entire team for their exceptional…read moreservice! Anthony was able to quickly diagnose our AC system and have it up and running in less than 10 minutes, which was truly impressive. Not only did Anthony resolve the issue efficiently, but he also saved my parents a significant amount of money. A previous company had quoted us $7,000 for a repair on a part that turned out to not even be the problem. Thanks to Anthony's expertise, we only spent a fraction of that cost on the actual repair. What sets this company apart is their honesty and the high level of training their technicians possess. As customers, that is truly all we can ask for. I highly recommend this team and will not hesitate to call them again for any future needs. Keep up the outstanding work!

Daniel helped us to troubleshoot and fix our AC in a very hot day. Nice, knowledgeable and…read moreprofessional guy.

Shane did an amazing job, he was fast and efficient with getting out AC up and running again. 10/10read more

I contacted Connected Heating and Air for a quote to replace my HVAC system. Shopping for a new…read moresystem can be overwhelming with so many brands, models, and factors to consider, such as proper sizing, ductwork, electrical requirements, and overall system design. Duane was incredibly thorough during his inspection and spent far more time than I expected answering my many questions. In contrast, several other HVAC companies sent sales representatives who spent only a few minutes walking through my home before emailing me a quote. Duane took the time to evaluate my home's needs, explain the pros and cons of different systems, and make sure I understood my options. What impressed me most was his honesty and integrity. Rather than simply selling me a more expensive system, he refused to recommend or install equipment that wasn't the right fit for my home--even though another company's advisor had suggested it and it would have resulted in a larger sale for him. After receiving quotes from numerous HVAC contractors, I found his pricing to be among the most competitive. What stood out even more was the value--he quoted a premium, high-end system for about the same price that several other companies were charging for entry-level equipment. Although our installation timeline ultimately didn't align and we chose a different contractor, my experience with Duane gave me complete confidence in his professionalism and expertise. Based on the time, honesty, and care he demonstrated throughout the consultation, I would not hesitate to recommend Connected Heating and Air.

Five Stars! Exceptional AC Service by Duane and his team!…read more Our air conditioner recently broke down, bad luck with a bad compressor. Duane's team has always come through for my family homes. It is obvious that customer service is a high priority for Connected Heating and Air Conditioning. We have had two homes with complete new installs by them and they continue to maintain/fix other homes like a few condo's we have with older systems. Bryce has been out a few times for repairs, arriving on-time and is always incredibly professional. They diagnose the issue immediately and explain the fix clearly. Their repair work was fast, clean, fair priced and highly efficient. Duane is pretty good with keeping on top of things and with communication. During my research on the new units, their prices will be fair or on the lower end of quotes. Our houses stay cool, and the entire experience is stress-free. It is rare to find technicians this knowledgeable and polite. I highly recommend them for new installs or any required fix that may come up!

This company is professional and they do top quality work…read more I had my air conditioning and furnace serviced. They were on time, they did timely work, were friendly and more importantly, they were affordable. Real Time Bros is the HVAC company to use.

I scheduled an appointment days out since my AC unit was having issues. Unfortunately, my phone…read morecrapped out hours before the appointment (around 11pm). So being CONSIDERATE, I messaged these guys on Yelp from a laptop to provide them an alternate number in case they needed to reach out. The message comes back as they had an emergency schedule issue... So would I have known about this if I didn't reach out? Would I have just been waiting at home for nothing? Photos show a bunch of people that work for the company, and not ONE can come out for a set appointment? I'm giving an freebie star because I know I'm also pissed about my phone and upcoming busy schedule. But this is why I PLAN things out and have backup plans.

I vet companies that I deal with as thoroughly as possible. Capo Air came recommended by some of my…read moreneighbors/friends, and they exceeded my high expectations! Matt, the manager was super responsive (he even responded to my email on a weekend!) to my requests/questions. He never dismissed any of my extra cautious concerns, and even made sure that they were addressed to my utmost satisfaction. Tysm Matt! The technician, Jorge was experienced and skilled. He showed up during the time range provided to me, and called beforehand to provide me with an ETA. He even put on booties when entering my house! Also, I found Matt and Jorge to be trustworthy. They never tried to upsell or fear monger. Capo Air is a unicorn in today's service business: exceptional and skilled employees, honesty and fair pricing that does not prey on homeowners at their moment of vulnerability. Wholeheartedly recommend!!

If there were more stars we could add, THIS company would really shine! Our existing HVAC system…read moretotally shut down in the middle of this heatwave!Capistrano Air came out to evaluate, pointing out the where/why's of the failure(s). The entire system indeed, needed replacement! Capistrano Air came in at an honest quote and it was quite a bit less than a prior company's estimate, yet Capo. Air would be providing us with top-of-the- line equipment! Installation was scheduled and took place in less than a week. Shane and his crew were punctual, immediately set to work on removing the old, large heating system and outdoor unit, and worked tirelessly all day! We were constantly informed of each step - where the routing of tubing within the garage would be placed with attachment to the outside unit, and where its' location had to be, etc.. At completion, the system was tested, along with our Venstar thermostat - all functioned perfectly, and the property was left in impeccable condition! We HIGHLY recommend Capistrano Air for their honesty, pricing, punctuality and communication. Many thanks to Matt and Shane for having such a great company and crew!!

We recently had to replace our old gas furnace and AC system. Sergie clearly explanded the pros and…read morecons of the options and we made our decision. Several of our neighbors have had great experience with Air Blue so we we're hopeful for a good experience. I'm happy to say that Sergie and his team Vadim and Sergei were top notch and enjoyable to work with. We have a 99 year old house that deserves quality craftmanship and attention to detail and that is what it received. We're fortunate to have been referred to Air Blue HVAC. They are knowledgable, happy to explain and detail oriented. The whole process of installing our new electric heat pump and basement airhandler was seamless from start to finish. We're very happy with the end result. We would highly recommend Air Blue HVAC.

Very professional! On time. Knowledgeable! Very clean and organized. Replace my whole air/heating…read moresystem with him eight years ago. He is very easy to work with. Explained everything in simple terms. Have problems with my air conditioner this week. Air Blue showed up in 1 day and fix not only the problem but also cleaning everything up, put in more effort to make sure everything in good condition. Very impressed! Will recommend to anyone! A true 10 out of 10. 5 stars for sure

Alex arrived on time. He explained all of our options and then quickly fixed our air conditioner…read moreand was friendly, professional, and efficient. :)

It was a pleasure working with Mr Stanley at Irvine AC. He showed up on time and was able to…read morediagnose the issue and repair my AC Oon a very hot summer day. I couldn't have asked for better service. True professionals at what they do. He and his team will be on my speed dial for any AC related issues. Thanks again.

Stanley just replaced my nest gen 3 thermostats and I could not be happier or more satisfied…read more Stanley is just a fabulous senior technician and I always know it's a 5 star company when they bring their own booties to wear in your house. I would highly recommend Stanley and this company Thank you again

Stanley and his crew were top-notch! They were punctual, respectful, efficient and thorough. A…read moretotal class act and they left a very clean work area. Most of all they are honest and trustworthy with their fair quote and detailed explanation. I would not hesitate to recommend them to anyone with HVAC needs! Thanks guys!!

Jeff came to my house. I knew something was wrong. He took time to figure it out and address the…read moreissue and explain it all. Great experience with ABC Costa Mesa for the second year in a row.

No better team in OC to take care of your Heating and AC needs. They are efficient, timely and…read moreresponsive. Highly recommend working with Nate and his amazing team!!

TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

A few days ago, we experienced a power outage, and my air conditioner stopped blowing air. After…read morereading several reviews, I decided to have this company come and check my unit. I was informed that the diagnostic fee would be $89, which would be credited toward any necessary repairs or services. Devin came out to assess the situation. He discovered that a fuse was burned and replaced it. He also checked the AC capacitor and noted that it should be within 5% of 12.5 volts, but it was slightly lower, so he recommended replacing it. He quoted me $169 for the service and the capacitor. While checking the unit, he mentioned that another capacitor on the roof also needed to be replaced, quoting $285 for that part. Additionally, he clarified that the $169 service fee did not include the cost of the indoor capacitor, which would be an extra $165. I found this pricing quite unusual and expressed my concern, to which he replied that these parts are generally expensive. The total came to $589, but Devin said he provided a discount, bringing it down to $500. I asked him to leave the old capacitors for me to inspect. After doing some research online, I found that one capacitor was priced under $20 and the other slightly above that amount. I have included pictures for your reference. Essentially, the initial issue was a burnt fuse, and the two capacitors were replaced because they were old and potentially damaging to the unit in the future. However, the pricing for these parts feels dishonest. I had read many positive reviews about this company, particularly praising Shawn's honesty, so I am left feeling disappointed. It's disheartening to think that in our community, some may take advantage of others simply because they can. I believe we should treat each other with respect and integrity, especially when it comes to services we provide and receive. Unfortunately, my experience here has led me to feel that my trust was misplaced. I would not recommend this company; integrity is not something you can sell. AC unit is working all right as it did before.