Yitz installed security cameras at my house and I've had many problems working with him. He's…read moreunreliable and has poor integrity. I would never work with him again. The project took way longer than it was supposed to, but I would've been okay with that had he honored his warranty and stood by his work. He offered his own warranty in addition to what consumers are legally entitled to by the CSLB. When my cameras went offline, he had me spend hours and hours with the manufacturer tech support before he was willing to even consider looking at them. It took months to get him to come back to my house to get the cameras back online. Before he came over, he argued with me on the phone wanting me to agree in advance to pay more money, even though they went offline within one year and are covered under both warranties. He tried to negate what the warranties covered and even the wording in his own contract. He finally came to get the cameras online but wanted me to agree to cap his visit at one hour and pay for any hours above that, regardless of the reason the cameras went offline. I said if they're not back online after the first hour we can talk about it, but let's at least see what he could do in that hour. When he came over, he spent ten minutes and got most of the cameras back online, but was very resistant to answering questions or explaining what he was doing or how to prevent them going offline in the future. He rushed out the door very quickly and wasn't willing to spend the full hour. I ran out to his car to tell him two cameras were still offline and the NVR was still offline but he left anyway. He said he would come back to fix the rest soon. It's been two months and he's been ghosting me. He won't respond to my calls or texts. I really liked Yitz initially, but he's broken my trust and I've given him way too many opportunities to fix the situation. I've had too much patience. Very disappointing.

Clown school. I called to get a quote for tv mounting. The lady said to call the owner. I left a…read moremessage, but the owner never called back. I tried again a couple days later, this time someone actually talked to me, and said they would email me back with a quote. 4 days later I am still waiting. It's hard to find the right people sometimes.

I did a full home theatre install and set up Sonos in multiple different rooms. These guys did an…read moreamazing job picking out the right equipment and getting everything set up so it's easy to use!

They are very customer focused. Michael is always available. When problems occur, as they most…read morelikely will, he solves then. His crew is top notch. Personable. Accommodating. Nice. A great company. Wonderful people.

These guys are awesome! It took 30 minutes to go from a TV on the floor to a TV and sound bar…read moremounted with wires completely invisible behind the wall! The service was FAST, CLEAN & AFFORDABLE! -THANK YOU- SGT. G

Marcelo is amazing!! Very professional & efficient.. Great pricing & went out of his way to fit me…read morein his schedule..I feel safe & secure now...Would recommend him to anyone..

Unprofessional I called for help and the guy just leaves me hanging and not say anything back to…read moreme? While I keep saying hello?

Wasted my time unfortunately…read more Gus came out on 3/31/21 to give me a quote on an email migration and he was pleasant and professional. He told me he was willing and ready to take on my project and that it would be 6-8 hours of work. I thought that was a little high to move 2 email addresses and wanted to get other quotes so I let him know on 4/1 that I would be back in touch shortly. I didn't end up having the time to interview other techs so 5 days later on April 6th, I texted Gus to let him know that I wanted to proceed with him. I knew he had amazing reviews and came to the conclusion that even if the price was a little high it would be worth it to know I was getting someone knowledgeable and available. And time was of the essence so I needed to move forward. Gus never responded to my text. Yesterday, (13 days after receiving no response) I followed up and Gus' reply to me was "Hi, sorry swapped at the moment". I presume he meant swamped and that he is now not available? I honestly feel that Gus was offended that I questioned his pricing/time necessary to move 2 email addresses from hostgator to Office; but I feel as consumers, we have the right to ask questions and make the most informed decisions possible. Now, 3 weeks later I'm back to square one. Feeling frustrated and defeated. Time is our most valuable resource and nothing upsets me more than having mine wasted! Leaving 2 stars because I do feel Gus was knowledgeable and could've successfully achieved what I needed.

What a very professional company, speaking with the personnel at this company was joy, everyone was…read morevery nice and polite and professional, they provide great service and quality. I highly recommend them

As a small business, any commitment to services is incredibly thought out. I found Dove when I…read moreneeded them most and they have turned my office's communications around. Not only are they reliable, their services are consistent and their customer service is incredibly accommodating. I feel like they are on my side and they understand where I need to budget and where I can commit to additional expenses, never at the sacrifice of service on their part though.

After a complete home renovation including cat 6 wiring, I had a huge mess in the media closet area…read morethat the electrical contractor left. He wanted a small fortune to terminate and organize. Alex came to the rescue, cleaning up the media closet- organizing and terminating all the cables so now the house has wired and wireless access throughout the house. Alex also hardwired a new video doorbell, transformer and chime-so no more batteries to change!!!! Cannot say enough good things about Alex- he came quickly, did the work he promised, and came back to make the final adjustments to make sure everything is working perfectly. You can hire him with confidenc

What was my service like.... awesome…read more It all started with me seeking help with setting up my Ring device and understanding how all this stuff works. I tried to do it myself and I got frustrated with the process. The company was on time to the appointment, friendly, knowledgeable, patient, and quick. After watching them setup the equipment there was no way I could have done this on my own! In addition, I asked for a crash course on how to operate the Ring app on my cell and how to change the ring tones. So I say YES it was worth every penny I spent because I was seconds from trashing the Ring and purchasing a wireless door-bell. Thank you for your excellent service and may God continue to increase in your business! Especially, during the Pandemic we all are faced with. Gennie

Raul and Ana are awesome. Their customer service is great and their work is impeccable. They love…read morewhat they do and it shows.

Jordi, the owner, has been working on my homes for over 12 years! I've referred them so many times…read moreto friends and realized its time for a proper Yelp review now!Image & Sound consistently deliver incredible customer service . These guys are punctual, professional and they're always a pleasure to have in the house. They recently helped bring my beach house renovation up to speed & into modern times with: - great entry systems in 3 locations - a surveillance system where I can watch my cameras from TV or phone - full-home automation I control from my i-pad or phone - complete sound system throughout the house. Life in the digital world is fun, but a great tech that is an expert with these gadgets and loves what he does is important in my experience. Image & Sound is reliable, personable, patient and accountable. Carolyn in the office is also very knowledgeable with explaining how things work - or when a software update is needed etc... I agree with John D. in the hidden reviews at the bottom (which you should also read ;) : Highest Possible recommendation for Image & Sound! ps. loved they've showed up in masks since day one earlier this year and have not strayed from the Covid guidelines every time they come by to work.

Our phone, door bell, and alarm systems stopped working. After contacting the phone & alarm…read morecompanies with no resolution, I contacted I & S. I am very happy I did! After some pretty extensive troubleshooting, owner/technician Jordi figured out the the problem. From the first phone contact to the service call everything was top notch. Thank you, Image and sound!