Our company has worked with CGS for over 10 yrs. The experience & knowledge Carlos & Matt have is what every company looks for in an IT person. The service requested and provided is of good value, I'm able to leave every night without needing to worry about backing up anything or replacing anything because they know what they are doing, we couldn't be happier with the maintenance plan they offered us. Their turnaround is very quick: we needed 2 laptops & 1 tower, they built them and provided the service afterwards to program them. We highly recommend them, especially since they only do the service requested - if they find other things, they will let you know and provide an estimate. read more

Computer Genius Solutions - They helped our office set up dual monitors, WiFi, server and do backups - IT Services & Computer Repair Near Me - Orange, California

These guys are great. I recommend them for all your tech solutions. Way better than geek squad or micro center. Great it what they do and reasonably priced. They will make house calls as well. read more

After reading the great reviews for Computer Genius Solutions, I felt confident leaving my PC with them-and they absolutely delivered. Matthew was fantastic, keeping me updated throughout the entire process. The turnaround was impressively quick, and I had my PC back in no time. I highly recommend Computer Genius Solutions to anyone in need of tech support! read more

They were great, responded quickly, listened to all my concerns, checked my computer, and made the best recommendations for it. Super easy, and they definitely know their stuff. Thank you! Would do business with again!! read more

I was so happy to be getting solar panels. I always like being part of the solution, rather than the problem. The manager of the project told me to be sure to turn off my computers and other sensitive devices, as there would be possible power surges in the process of installing the system. Unfortunately, he didn't tell me to UNPLUG the devices. I turned off my older desktop computer, but after the installation, I could not turn it on! I was devastated -- so much of my life was on that computer, and so many important files and programs. I was hoping against hope that even though the computer was fried, perhaps the hard drive was untouched. I found CGS on line, and brought my old computer in -- sure enough, Matthew determined that the hard drive was in good shape even though the computer was toast. He was able to offer me a refurbished computer at a reasonable price, and installed the hard drive for me. To say I am satisfied in an understatement! He really knows what he is doing -- highly recommended. read more

I had an old external hard drive I needed recovered. He was so nice and communicative, very easy to talk to, and professional. He was able to recover ALL my data for a fraction of what data recovery centers were going to charge me in Irvine! read more

Incredibly helpful and courteous, very knowledgeable and went above and beyond! Carlos helped me troubleshoot an issue and we worked on it for hours. He was so patient with me. I'll definitely be coming again if I need any computer hell in the future!! read more

Matthew's work was quick, thorough, and the pricing was very competitive. He even gave me a discount and threw in a thumb drive for the files I needed extracted. His communication was very prompt and very thorough. I am happy with his work and highly recommend computer genius solutions. read more

I highly recommend Computer Genius Solutions. Matt was extremely responsive, knowledgeable, and reliable. My PC wasn't turning on and after looking into it as much as I could, I decided I needed to take it in. Matt was able to diagnose the issue for free within 24 hours and was able to repair it within another 24 hours. He was extremely fast and kept me updated throughout the process. When it came to the repair, his pricing was extremely reasonable. It's nice to know Matt is around for any issues I might have in the future. read more

I called in needing some help with cabling. Matthew was prompt to respond and was very accommodating with my requirements. He was thorough in testing and was extremely friendly. CGS helped me with a resolution and I am very happy with their work! read more

I can't even describe how amazing the service is at this place! Matthew was honest and helpful when it came to fixing my PC. 10/10 would come back. read more

Do not go anywhere else for all of your computer needs! They do so much more then just computer and network repair. I needed help early I called and they answered right away. I was able to come in as soon as they opened. It was a simple fix! I told him I had a business and I was looking for a different IT guy since my old one was always busy. He came out the next day and made so many corrections and set up a firewall for security. I had no idea how unsecure our network was he showed me many examples and didn't just saw so, I liked that he showed me and actually taught me. I never felt pressured once. Thanks guys! read more

So ..if PayPal sends you a money request in your email and then you check your PayPal and there is a request to deny it but also on the note it says call them if this amount isn't right. Stupid me called the number on the notes instead of looking on PayPal itself for a number smhhhh so of course I got hacked. Do not call that number and download anything they tell you!! And shut down your computer right away if you know you're being hacked. Any ways I was scared they would have all my password info so I hurried to check yelp to see if I can find a place that would help me get rid of those scamming a-holes. I came across this and told them what have happened and etc . Matt got me in right away and I left my laptop with him. Super friendly and knows what he is doing. Updated me as he went to work. Picked up my laptop the next day hacker free! Thanks Matt!!! read more

Came into Computer Genius Solutions today because I thought my computer had been infected with a virus. Carlos and Matthew were able to help me right away and walked me through the process of scanning my computer and making sure no threat was present. Not to mention they did all of this Free of Charge!! Will definitely be a repeat customer in the future. Thanks guys! read more

My experience was so noteworthy I've already recommended his services to a friend. My 10 year- old hard drive crashed. As the CPU was heavy to carry, he came to my car and carried it upstairs. Throughout the attempts to recover data, we were in frequent communication through text. This was a true rescuitation! Additionally, he offered advice on purchasing a new laptop. I like to support businesses based in Orange and this one is a winner! read more

I had gone to two other places before them for a new computer build I couldn't get to post. Finally I cam here and they were quick and did a thorough job to test all the parts and see what the issue was. They even had advice on what to look for in replacements parts and how to make the system overall more efficient. Happy to have found this place and feel no need to go anywhere else. read more

Matt is awesome! Super helpful, knowledgeable and went above and beyond to get my new computer system up and running. Computers are not my thing and I am having difficulty adjusting to a new system but Matt is there for me every time I get stuck or have a question! You won't be disappointed in the service, quality of work or price! read more

This is the place to find a solution to all of your computer needs. Carlos is honest and forthright with his knowledge about tech/computers.

Very helpful and knowledgeable about pc and builds would recommend 10/10 experience helped with pc over heating and the screen turning black

Computer genius solution team helped me diagnose my desktop. I had send over a message in regards to issues I was having and they were very helpful and patient. I appreciate you guys! read more

If you need any sort of technical support or computer repair done, this is the place to go. Matt is a great guy and offers superb customer service. I brought in my PC that I bought from IBuyPower due to some overheating issues & Matt quickly identified the issue. Their branded cooling system failed. A quick swap for a high performance heat sink and my PC was back up and running in less than 12 hours. Quick turnaround, excellent customer service and fair prices. You can't go wrong! read more

4-23-20, an additional review to my first. These guys are AWESOME! I won't bother with details on what I needed them to do this time...in short: I was stuck on an issue building a new PC and pressed for time, they were super helpful and went way out of their way to help me diagnose what I needed fixed. I cannot overstate how much my stress is reduced by knowing that no matter what crazy problem I bring to them I know that they will be able to fix it. 100%! And quickly. read more

The father and son duo at computer genius was absolutely fantastic!!! Professional, friendly, knowledgeable, accurate, and to add my lab top works better now than it did when I purchased it brand new. They really did an amazing job and timely at that. I would highly recommend these guys to my friends and family and I will also continue doing business with them in the near future. Thanks again guys! Great service! :) A very satisfied customer read more

For the most part, I thought this place was really decent and was worth the money, considering it's really difficult to find a good computer repairman in the city of Fullerton. So, I've heard about Computer Genius Solutions (CGS), via yelp and some buddies of mine, and decided to check it out after finding out that my laptop had some serious issues in starting up. However, one of the things that bothered me was finding this place; unfortunately, CGS is not called as it is, because when I was driving down the road, we saw a sign written: "cell phones and electronics", which we took a wild guess that this was the place, considering the area was an industrial neighborhood with some nail salons and workshop suppliers. To the owners, it would kind of help if you put up the storefront sign with the name written here and on your site, because it was pretty hectic finding it (as a matter of fact, I had to use my GPS to find the store when I was only 1 block away). Anyhow, I went into the shop and was greeted by a really young guy who really seemed to know what he was doing and explained clearly what the issue was and what it was they can do to solve the problem; I ended up paying $85 for a laptop screen that went black, but it really was worth the money, considering how quick the service was and how friendly and diligent the staff was. However, there was one thing that kind of bugged me when talking to them. It seemed to me that they liked to estimate a lot of things. Not challenging their capabilities in electronic repair, but for some reason, they really like to say the words, "There's a [x]% chance that [doing this] will fix the problem." Sounds harmless, but when they make up some intricate numbers like 85% or 55% chance that my laptop would work, it almost sounds like they're a bit unsure of what they're doing. Fortunately, I was proven wrong about them being too unsure, but for the record, when they do mention things like this, it makes me kind of worried that the problem is more severe than it is. On the bright side though, they did have a policy that if they couldn't fix the problem, then customers don't have to pay a dime. In a long run, I would most definitely recommend these guys if anyone had some problems with their pc or cellphone. read more

Computer Genius Solutions - IT Services & Computer Repair Near Me - Orange, California

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I've been using CGS for all my computer needs. Never had less than a 5* experience. They do great work and are reasonably priced. I heartily recommend their services read more

They were able to help me out remotely and did not have to come over. I appreciate it. Thank you. Matt did a great job. Thank you so much. read more

Whenever I have problems or questions about my internet, computers or phones THESE GUYS ARE ON IT!! Knowledgeable, professional and friendly. As a business owner, I am constantly learning new options to maximize my numbers. I am no too tech savvy so Matt and Carlos have been my saving grace. If you want reliability and fast service, COMPUTER GENIUS is it!! read more

Had issues with my PC and gave these guys a call. Gave detailed information on what the issues might be. Quick response and had my computer back up and running in no time. Also brought my laptop to get some upgrades. New hard drive, more memory and it's running like new. Great guys and I would take my stuff there for fixes and upgrades again. Thanks! read more

This is the place to go to for all of your computer needs. I've used them for years and won't go to anyone else. They are professional and trustworthy and their prices are fair. I always appreciate their quick response and as a business owner feel grateful I have Carlos and Matt on my side! read more

I had a smooth experience with Carlos in early December 2019. He helped me troubleshoot a motherboard issue I was having with my custom desktop. Carlos provided courteous and cordial customer service. He was very efficient and resourceful to boot. I highly recommend his shop and will be back as future desktop issues come up. read more

Carlos and his associate did an excellent job fixing my custom pc quickly and professionally. Carlos went to great lengths to ensure I understood what work needed to be done and was transparent on pricing. Carlos replies quickly and even replied on the weekend. Trust these guys a lot. read more

My daughter brought her laptop in - the keyboard was popping up when you opened the screen, pulling out the USB ports from the side & generally exposing the insides to the world! 10 minutes later, she walks out with it fixed - FOR FREE! She didn't get the name of the guy that helped her, but just know we're definitely coming back with any other computer issues we might have in the future! read more

BRING YOUR COMPUTER IN--- Save time, save your questions and just bring it in. Carlos and his team are literally geniuses in solving problems--Before even bringing in my computer Carlos already knew what was wrong. He then went over-top on his work and enhanced my computer to a state of the art condition. Computer was reconfigured, wires organized and zip tied, and Christian cleaned the interior/exterior to a pristine condition. The team works swiftly and their knowledge is impeccable. This company makes GeekSquad or any other computer solutions company look like joke. Highly recommended. read more

Quick response and provided honest, fair, and straightforward advice.

These guys are amazing. Without them I would have lost all my data on my old laptop that crashed. Ask for Matt!

Took my computer to Carlos and his team when it froze in the middle of writing a word doc, and it wouldn't boot after. Carlos diagnosed a bad motherboard, and the repairs weren't worth it as the laptop was aging. Carlos pulled the hard drive and let me pull off a few important files (thankfully, I was well backed up). The whole experience was very smooth, and Carlos kept me updated via text message the whole time. Great service, definitely will be bringing future issues to him!! read more

I took my laptop here because it kept crashing and giving me a sad face, literally :( this would pop up on the screen. It was a brand new laptop so I had no clue why it was doing that. Luckily, Carlos recognized the problem immediately and had my system rebooted and working properly within a day or two. They even offered to pick up my laptop from my house so I didn't have to drive it over. It's been a month now and the laptop is working perfect. I would recommend this place to anyone who is having computer issues! Thanks guys! read more

My custom built computer from 6 years ago was giving me some trouble with the ol' blue screen of death. I did some trouble shooting myself and was pretty sure it was the hard drive, but wasn't 100%. So I decided to take it into the shop. I'm usually very skeptical when it comes to computer repair shops. I've been to a few that were very shady and would charge you an arm and a leg for literally nothing. Come to find out these guys aren't like that, they do what they do because they enjoy helping people. We hooked my computer up in their office and within a few minutes he confirmed it was the hard drive. I asked, what do I owe for the assistance, he said they don't charge for little things like this and was just happy to help. So, If you need assistance fixing or upgrading your home computer, look no further than these guys. Also, remember they are upstairs. Very knowledgeable and personable. read more

Ok I had called many people to get my computer problem fixed first nobody answered the phone. But when I called Computer Genius they did!! I am glad the others did not cause I got Carlos out to my business to get my network up and running and he did just that. He is a great guy who knows what he is doing. Does not try and sell you stuff you do not need just gets you what you need and it works right the first time. I am now using him on my other business cause I see how much better my things can run with him setting them up correctly. So if you need it done right the first time call my guy Carlos!! read more

I've come to Carlos to fix my computer before, so when my computer fan was buzzing loudly I knew who to take it to. These guys are awesome! They are honest, easy going, fair and know what they're doing. They diagnosed the issue immediately and fixed it. I won't take my computer to anyone else read more