I will have to say this review is solely on the communication, as I was not able to receive their…read moreservices. First, she was super responsive and answered all the questions I had prior to booking a time and date for a regular clean. Then, I was expecting her to confirm prior to the day of the clean, if our appointment was still set. She didn't, but I reached out to her to confirm. She set the time for 8 am. The day of, I woke up extra early to put some things away so it's out of their way to clean so that it's ready by 8 am. 8 am came and went and she was still not here. I wasn't too upset about it but it was a little bothersome as I have my 3 yo and 6 mo with me. At 08:11 she informs me her assistant is bringing their 4 yo child. If I didn't have kids I don't know how I would have felt about this, but since I have my 3 yo, I was ok with it since he is friendly and loves to play. (At this point in my head I was like, shouldn't you discuss that with your assistant atleast the day before? It just seemed so unorganized) At 0826 she tells me that the little girl has a "flu" and isn't able to go to daycare, but will be wearing a mask. At this point, I quickly became uncomfortable as I can't afford to have my babies sick as we are also leaving on a trip the next day. I told her that and asked her if that means we are cancelling. She said yes. Later, I then asked if we can reschedule and if she would offer a discount since it was last minute cancellation- let alone the day of and passed the appointment time. She ignored me for hours and said she can't cause she wouldn't offer a discount. I said that's fine, I'm okay with the original price of $225. And I said it was just a courtesy question if it's something she would offer for the inconvenience. THEN she tells me *I* was the one that canceled. When in fact she was or we both agreed upon it. But either way I don't think it's professional to bring a sick child over to someone else's house, who has little kids. But the fact of the matter is, I was still willing to pay the original price even if there wasn't a discount. But instead of rescheduling the clean with me, she continues the conversation that I was the one that canceled. I had to show her the screen shot of our convo to show that she cancelled. But again, how is that helpful or productive? Don't blame your client, when your client is still willing to give you business after everything. Anyway, I'm sure the cleaning is exceptional based on the reviews. And I'm bummed that it was a fail for me.

I needed a move-out cleaning and she was available the same week. Arrived on time and was…read morecourteous. Everything that was left behind in the home was gathered neatly, and garbage was left ready outside the door (she even replaced the bag in the trash can). Pricing was far more competitive than similar cleaners. Very thorough job - oven was spotless, microwave was clean, and even cleaned the bathroom fan. Would hire again for another cleaning!

Silvia's Cleaning is always great! She is reliable and it is easy to communicate with her to…read moreschedule a cleaning. She goes above and beyond by cleaning tough to reach places and her prices are always fair and transparent. I've used her on a all different types of properties like single family homes, townhomes, and apartments.

I love Natalia's cleaning service! I contacted her because of her great reviews when I needed a…read morehouse cleaner. My family is always happy with the consistent great results. She is very thorough and always does a great job. Our home is spotless! Did I mention that she is quite reasonable. Just call her. You won't be disappointed.

I have no idea how this company has gotten so many raving reviews. We had someone come by to give…read moreus an estimate and all seemed good. She told us that they would send for our first cleaning 2 people who would work to do a 'deep cleaning'. They ended in sending ONE person and were charged the same as the quote. When one person came, I asked if she was the only person coming and she said yes. So I assumed that we would be charged less. So was shocked when she asked for the original quote amount. The house was not cleaned well. Dirt in the corners etc. Supposedly the baseboards were supposed to be cleaned, which they weren't. She didn't have cleaning products, I had to supply my own. She didn't even clean the front of our fridge! Yet, we were charged the amount that was to pay for 2 people. When I reached out to the owner, I never got a response, which pretty much says it all..... Really feel as though we were conned. Have had other services when living in Seattle that were all superior to this company. Their 'deep cleaning' thing is a total sham, and I am annoyed that I fell for it. I highly recommend going elsewhere for your cleanings.

Found Vera through Yelp. I work about 60 hours a week and am putting myself through college, so…read morekeeping up on the house can be a pain. She showed up on time and made my kitchen and bathroom sparkle. Not a speck of dust left behind. Very friendly and personable as well. Had no problem trusting her as I went about my errands on my one day off. I ordered the 4 hour deep clean and had her focus on the two worst rooms of my home. She even vacuumed the living room when she didn't have to. Thank you so much! Will be calling on her again in the future!

Great cleaning! Great lady! Will definitely use her services again! She was efficient, on time,…read morecommunication was easy, and results were above what I expected!

verna the owner/boss is selfish and greedy and has no love or respect for her employees / so called…read morefriends. i worked for 40plus hours and she didnt pay me , she has a gambling problem and doesnt know how to handle her finances. she offers everyone in the hood a job and the ones that do work like getting paid daily ,so whenever they need casino money its cheap work for her to pay for and i honestly wanted to believe her and trust her but she did me so wrong , she wasnt honest and doesnt value true workmanship. and her boyfriend joey threatened me and all i was doing was being patient waiting on her to get paid but he felt that threatening me would make me go away, i had apartment keys to koz apts but was to scared to meet her because of her boyfriend. she had me fooled i truly thought she was my friend and wouldnt do me like that but no i was wrong.

Wonderful job! I called last minute for a full cleaning for one of my listings getting prepped for…read moremarket. They were very kind and polite. I never got to meet them in person but I trusted them to clean and lock up and they did exactly that. I will be using this company again for future work on the South end. Trustworthy. Thorough. Excellent work. Polite to work with.

1.5 hrs of work with minimal cleaning. This is not the standard I was hoping for. She demanded $230…read morefor the job and I paid on the same day to avoid the late fees she imposed. Customer satisfaction is not the goal of this service. Martinez should really consider many points of quality control. Recommendation of this business is not reasonable nor logical.

The Cleaners Seattle team has done incredible maintenance work for my home and office many times…read moreover the past year. They are great communicators, always on time, always efficient, with a proactive, positive attitude and continually go over and above my expectations. They are pleasant, top notch, expert professionals. I can't imagine finding a better company to hire. I highly recommend this company.

Everyone was responsive and professional. They did a great and thorough job for our move in…read morecleaning. Good quality and value.

No call no show, no answer, radio silence for my move out cleaning! Wish I had read more reviews.read more

Gloria was amazing! She did a great, quality job cleaning my condo! Very professional, prompt and…read moreefficient! I'll be using her services in the future! I highly recommend her!