Excellent work and so easy to work with them. They were fast, efficient and professional. Our new…read morecounter tops and backsplash came out great. We are so very happy with the results. Thank you Emily, Zach and Scott job well done. We highly recommend this team if you're looking for exceptional results at a fair and reasonable cost....

At first, it appeared everyone was working towards my 8K project in good faith. My wife wanted…read morequartz countertops. However, this company showed its true colors when it first demanded a 50% deposit before anything was even measured (on everything including the extras). We are dealing with countertops here people, and even the Representative of the company sent out (Stone Services?) that does the actual measurement said that at least 10% of the jobs have to be declined because of the countertops not being leveled enough. Now, answer me this: why would anyone in the position of President, who should understand the above, begin buying the "extras" before the job is even measured and cleared to proceed? No one with good business sense would do that. That sounds like a highly inexperienced President to me. Though Emily was nice and at first claimed she was going to try and send our faucet back, she then made the excuse that she couldn't. So we ended up only getting a 50% refund from the money deposited for the new faucet setup. Now imagine if she had gone out and bought the sink before the job was even measured? Bottom line here people is that this President, though seemingly nice and cordial, is highly inexperienced resulting in the following. Everyone knows that certain business losses are already priced in to yearly budgets going forward, etc. Because she failed to waive the loss on the faucet (about $120), which we all know is already calculated into prices as business losses, this company (once I level my cabinets) will never get the $8,000.00 job it would have gotten. Is that an intelligent business decision? I would be curious to get the opinion of her Boss and Supervisor; perhaps the CEO of the Company. Their loss; not mine. And because I could see where this could have gone even more horribly wrong (like her trying to not refund half the cost of the sink if she had gone out prematurely and obtained it), I would never recommend this business to anyone. I have no animosity towards this person; but believe there is much for her to learn; and would avoid the business at all costs.

I have worked with this company for 6 1/2 years on the wholesale end and was offered nothing but…read moreamazing service and product for all of my clients . Tom and Nicole are top notch and take exceptional care of every project from start to finish . I highly recommend this company ! Trish Fernstrom Kitchen and bath designer

From template to install, CFM was professional and did excellent work. I asked for no seams if…read morepossible and they were able to install both my counters and backsplash with no seams. I also asked for 2cm backsplash. Originally they were not sure if my quartz came that way. They ended up reaming it down for me. It turned out gorgeous.

The old Lowe's here is now a Rona…read more It's still massive and it's fully stocked. We dropped in today for some items for gardening and they were fully stocked. Dislike the layout but that might just be all hardware stores :)

I had an issue with a sink that was improperly installed originally through Lowe's. I contacted…read moreBrandon and Bruno managers at this branch they were able to assist me in having it reinstalled properly with the help of Marina and Trisha. Excellent work appreciate the help even though the warranty had expired after a year and a half they were able to fix the problem at no cost to me. Thank you.

I looked for reviews before selecting this company so now I feel compelled to write a review…read more Im beyond pleased with the professionalism and punctuality of this company. From the moment i walked into the Stoney Creek location I could tell Natalia knew what she was talking about. I received prices, and professional recommendations ( upon request) right away. Outstanding company. They delivered exactly on time. Pleasure dealing with Rockstella and especially Natalia. Thank you

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

If possible, deal with the Orchard Park office for quotes and customer service. The one in NT is…read morefine if you avoid the woman at the counter. From the first hello, she is just awful. How in the world do you have her dealing with customers? Throw her in the back to create quotes and invoices and put someone with people skills in the front. Other than that, we had great luck with getting all of our siding supplies in stock. Pricing was better than Lowes and Home Depot by a lot.

Did a DIY soffit and siding job on my home. Never did this before so I had some concerns about how…read moreto do the job correctly. Fortunately, I stopped at Miris and because of their low prices decided to get the materials from them. I have been in industrial sales, and I think I was Miris' customer from hell with all the questions I had and the time I took from their counter people. Their people are great, very knowledgeable and patient, they answered all my questions and gave me some tips that saved me a few bucks and aggravation. Delivery was right on time including the custom gutters I needed and the quality was great. I am a customer for life. Noticing that Yelp seems to only recommend the reviews of the crybabies like Marissa M who, for some reason, thinks $1700 is more than $2500. I doubt anyone will see this.

Thank you Alexanian's .... your help and one on one customer service was amazing!! I mismeasured…read morethe square footage I needed for my hardwood floors and they eased my worries by acquiring the extra boxes even though it was from discontinued stock! I really felt like I was in good hands. Thank you Adrian and Staff. Debra Zubrinich St. Catharines ON

We came looking at carpeting for a new house out-of-province. Even though we were clear that we…read morewere not buying, the staff was kind and helpful. Could not ask for more.

We had Niagara Granite and Marble, add four inches to and existing counter. This is not an easy…read morething to do. The men were friendly and neat when they came to install it. From start to finish this was a great experience. We would recommend this company to anyone needing stone work.

Support your local businesses!…read more The process was super simple and the owners were really accommodating, providing helpful feedback on getting the best set-up for my family's kitchen. The office is small and the business is usually advertised by word-of-mouth. Overall, super happy with the process in these tough times!