Renting bikes with Dan for more than 5 times. Flexible…read morepickup and return. Good experience on new bikes this year.

Wow! What an amazing service…read more We rented bikes for the day for $30 cash and everything went flawlessly. Dan dropped the bikes off at the Mattatuck train station and they were waiting for us when we arrived at 11 am, then we returned the bikes to him at the Southport train station, where he was waiting for us at our scheduled time of 8:45 pm. Bikes had comfortable seats, baskets, lights, and came with a helmet. He had asked us for our heights and provided bikes that correctly fit everyone in our party of 5. Great and reliable, and also a steal! I highly recommend both Dan's bikes as well as using bikes to get around North Fork.

Mystic adventure CT, They are reliable, with integrity. I…read morerecommend them to anyone who is looking for a paddleboard or kayak. Jeff, the owner, always takes the time to answer any questions I may have and provides me with all the options available--from different types of paddleboards. Shop takes time to teach and show you proper body position and to be a fast paddler. I'm a new paddle owner and already going miles out there!

My wife and I decided to venture to mystic and rent kayaks. This was a great company. Nice staff…read moreand overall a really fun experience.

This is a nice new shop in the area. This is a perfect addition to downtown. Much like salt another…read moresmall shop in the area, they have a lot of handmade locally crafted items. This seems to be trendy and becoming more common in the area. They have plenty of great gift ideas, whether you're here on vacation and looking for a gift to bring home with you, or a local and looking for special birthday or holiday gifts, mystic supply is a perfect place to visit. Oh yea and they have cold brew coffee to go. Last but not least hourly Vespa rentals (genius!) Cheers all! Enjoy

A great addition to the Mystic small shop atmosphere, although it is a little bit off the main…read moredrag. When we walked in the owner was extremely welcoming and explained the products and how they were 100% American made. They had a nice assortment of scarfs, gloves, coasters, SteamPunk-style lamps, kids clothing, hammocks (canvas style), throws, and candles. The owner even asked our opinion on stocking the shelves with additional items which showed she cared what her clientele wanted. We purchased a couple of items and went on our merry way. I think this place has huge potential and expanding some of the offerings will make this place a go to stop for us for not only our own collection but for gifts as well.

Steve is fantastic! I arrived just before closing with a triple-wrapped chain around my crank. He…read moreimmediately dropped everything to salvage my bike and charged a very reasonable price for the repair. His shop is an undisputed hidden gem on Block Island!

The bikes were practically new, and Peter was very patient and professional in helping us choose…read moreour bikes. Their shop is definitely worth the walk from the Block Island pier.

My introduction to this great business was a few years back. I was traveling by boat and the first…read morestop on the trip was nearby in Westbrook. I had a serious mishap with my bike and needed some fairly significant repairs. I was leaving the following day and was in a tough spot. Action came through and my bike was fixed the next day! Incredible. I've been a customer ever since for repairs and tuneups. These folks are awesome. Friendly, talented, timely and reasonably priced! I pass a dozen other bike shops to do business here and highly recommended them!

Went and drove 30 minutes to rent some cross country skis for the week of Jan 26, 2026. Website…read morestated $35 a day. New to area. CT resident my whole life. Disappointed. Please, the service and the product is much greater than the sale and marketing. Update your website please. Oh, please post as if a 3 star posting ever gets posted.

Dropped by with my bike because my seat was not secure and it was twisting all over. Couldn't…read morefigure it out but when I brought it by I was immediately helped with a smile and on my way within 5 minutes. I have visited in the past as well to buy accessories and helmets and everyone there has always been knowledgeable and helpful. Highly recommend!

Ordered a couple of items on eBay from this shop. The seller was super responsive and friendly. Too…read morebad they are not in my neighborhood!

I was warmly greeted upon arrival and the staff was immediately ready to help--like chatting with a…read morefriend who genuinely wanted to find the perfect bike for me, without any pressure. As an experienced rider, I had done my research, and Phoebe impressed me with her expertise, thoughtful recommendations and personal insights on different bikes. It was especially great to connect with another female rider and find a bike suited for me. I highly recommend Trek Bicycle Warwick and the Trek brand. My new bike is incredibly comfortable and I fell in love with riding it right away, thanks to the amazing staff. Plus, I got a great discount and a $100 gear credit! If you're looking for a go-to bike shop with knowledgeable staff and a fantastic Trek selection and prices, this place is worth the trip! Highly recommend coming here!

Great customer service, knowledgeable technicians and -- my favorite -- Ursa, the senior Yellow Lab…read morewho stole my heart.

So this review has taken me some time to write due to getting to know the friendliest peeps and…read moreowner at Cutting Edge! As you can see from my other reviews of other bike shops, I've not had the best of luck. From stores that only push certain brands to stores that treated me great til they got my money.... it's hard in today's day and age of the internet where to go and how you will be treated. Let me tell you the guys at Cutting Edge have been hands down WONDERFUL at every turn. Not only did they more than willingly go thru bikes with my husband but also with me. The fact that they were so thorough and knowledgeable about the bikes they have, including my current riding disciplines. They have a varied selection of all kinds of bikes and if there is something you're interested in but don't see, just ask. They also have a used section that is available to the public. So what makes these guys great? They all have their own personalities and talents, but they are so harmonious and that's rare and lends its self to a lack of competition against each other for sales and puts the customers needs and wants first!! An equal great point is they are able to point out things to me that helped my cycling and make suggestions without being overbearing or putting sales first. These guys know how to generate true repeat business by fostering real relationships with every customer that comes in. Which is why on the third visit there we felt more than comfortable to trade in my husbands bike and upgrade him to a full suspension bike! He ABSOLUTELY loves his new bike and they just turned my bike from a 2x10 drive train to a 1x10 drivetrain and for a more than reasonable price!!! Craig this is how you do it and other businesses could learn from you, but they just don't even fit in the same category as you and your store!!!! Please extend a HUGE THANK YOU TO YOUR STAFF as they totally earn it everyday!!!!

Biggest selection of bikes in Connecticut hands-down, best colors by far!! Super great service…read morestore is very clean! C a bike u like and they will have it outside for a test drive ASAP !! 3 BIG parking lots to ride through & really get an experience of the bike, u will be buying! Prices seemed reasonable as far as "Tariffs raising the prices of everything" I assume bc these bikes were here before "the tariff hit" SMH written 4/2025 All the workers here were really nice, very helpful!!

Quality shop, from kids bikes to beach cruisers to serious all-day bikes…read more Everyone on staff is friendly. Sales staff are knowledgeable and ask all the right questions to establish what you want. No high pressure or "you need this..." kind of approach. Service is spot on. Had difficulty shifting to the top cogs on the rear cassette and their mechanic Chris was very thorough. He checked the chain length, the cassette teeth and the shifter itself and the stop screws. It was a bent derailleur hanger. He had it fixed in under ten minutes. Strong recommend.

I want to give a huge thank you to Mike and Mystic Cycle. I recently met with Mike for a bike…read morefitting, and the experience far exceeded my expectations. From the start, Mike was fantastic--he asked thoughtful questions, listened carefully, and instantly put me at ease. He made helpful recommendations and implemented changes right away. Since the fitting, I've been out on my bike twice and already feel much more connected to it. I truly believe I'm getting more out of both my bike and myself now. Highly recommend Mike and Mystic Cycle!