I recently purchased the Aventon Pace 500.3 Ebike from Cutting Edge, and I couldn't be more thrilled with my experience. From start to finish, the process was seamless, and the product exceeded my expectations in every way. First and foremost, I was blown away by the level of customer service provided by Cutting Edge. They were incredibly responsive to all of my inquiries and went above and beyond to ensure that I had all the information I needed before making my purchase. Their attention to detail and willingness to assist truly set them apart from other retailers. As for the Aventon Pace 500.3 Ebike itself, I am beyond impressed. The bike is not only sleek and stylish, but it also delivers exceptional performance. Whether I'm cruising through the city streets or tackling off-road trails, the Pace 500.3 handles like a dream. The camouflage design adds a unique touch, and I've received countless compliments on its appearance. Overall, my experience with Cutting Edge and the Aventon Pace 500.3 Ebike has been nothing short of outstanding. I highly recommend both the retailer and the product to anyone in the market for a high-quality ebike. Thank you, Cutting Edge, for providing such an exceptional experience! read more

I appreciate the help from Brian with my online order for the fast ripper. I dislike that this isn't a new bike for the amount I paid for this bike.1 it's not in original box.2 handle bars has damages. 3 gear selector also has damages on it.4 I have no pedals.5 brake cable clamps are not there for the rear front cables are held on with zip ties. Very disappointed in this purchase. I was told when i called this was a display bike that was put out for an hour . I don't believe that with all these issues going on with this bike. You guys should have listed this bike as a display not new. Bike was also packaged terribly. For the amount of money I spent on this bike I'm not happy at all very disappointed and yes I've called left messages on your instagram page which I see you all don't check that.this isn't my first se bike purchased so I know how they are packed and shipped this is a lesson learned not to buy from a small mom and pop bike store 1200 dollars + for a bike . some things are not acceptabl. I'll have to replace handle bars, gear selector,seat, buy brake cable clamps. and pedals. for some people they probably would over look all of that but for me to pay top dollar it's just not accepotable!!!! read more

Sooooooo, I am out for a nice long ride around 7:30am on a Saturday. 6 miles in, flat tire! I get my bike loaded up into my car and head over to Cutting Edge. Sitting in my car for a bit in the parking lot and few minutes before 10am and I see this guy ride up on his motorcycle, he walks into the store. He comes outside before his store is officially open and says to me, " do you need help with a bike"? Long story short I tell him I got a flat on one tire but I wanted to get new tires anyway. He takes his time showing me what he has and makes his recommendations. So the next part goes like this, Craig, the owner- so when do you need the bike, next week sometime? Me- uhhh, how about today before you close (its a saturday, busiest day of the week)? Craig says, hmmm, ok. And I say, while its here can you also do a tune-up?? One of his staff members, Morgan (i think was his name) did a fantastic job on the whole thing and did I mention on a saturday? Their busiest of days!!! Bottom line here folks- Craig and his staff are simply the BEST. They do great work, have a huge selection of bike, boards and all sorts of other things. read more

The best shop for snowboard skate or bike And accessories, I have been a loyal customer since the early nineties. In our time of Internet shopping, do yourself some good and go shop local where you can see and touch what your heart has been Desiring. Craig the owner operator and all of his knowledgeable staff will guide you to make the right decision and give you space to let you make the decision so as not to feel pressured. My wife Was about to quit snowboarding because she had a hard time, she talked with Craig and he was saddened To loose a fellow snowboarder. She ended up Demoing a newer snowboard. In the end she purchased a newer board and has stuck with snowboarding and has a lot of fun. Thanks cutting edge read more

I went in this week to look at snowboards and the staff was very helpful in making sure I received the right attention. They sized me up and made sure I got on the board that suits my needs on the mountain. I bought a capita and union bindings. I also bought my girlfriend volcom snow pants that were way nicer quality than the ones she had picked out at dicks sporting goods a day before, not to mention less expensive. Last but not least I purchased my brother a xmas present off their 50% clearance rack! Overall I feel like I really got the best bang for my buck! The staff has a really good team and I'm very pleased to have them as my local skate bike and snow shop! Thank you Cutting Edge! read more

Craig and his entire staff are very friendly and VERY knowledgeable regarding snowboarding equipment as well cycling equipment. Always willing to share their expertise and experience to properly equip you with what YOU SPECIFICALLY need and NEVER try to upsell you with anything more than you need. They make sure that whatever you are going to do, it will be done with QUALITY equipment that will keep you safe and provide you with an excellent experience in whatever sport you are participating in. BIG PLUS is that they service what they sell and have an excellent staff that performs the prep, repair or tune up work. Hope the place stays in business for a hundred years. read more

I have brought back two more bikes since I had the Cutting Edge fix my first bike with my groupon. They are very professional and they know how to fix all kinds of bikes correctly. I am very pleased and happy that I have a place I can trust to help me when I have to tune up and fix my bikes. I love bike riding and I feel safe knowing that my bikes have been fixed at the Cutting Edge. They also sell older bikes for people who want to buy a used/reconditioned bike, kids bikes, tricycle bikes for the elderly, all at fair prices. They have them in another section of the same building for you to look at without pressure from a salesperson. read more

Let me tell you how thrilled I am to have found this place. What a gem! There is a reason to support local businesses like this. Sure you can order stuff online yet you could never buy Craig and his staff! From advice to adjustments these guys do it all with a smile and a hip cool attitude! You cannot put a price on EXCELLENT customer service! Not to mention his prices are at or close to what you would pay for a online store once you add in shipping! Thank you Cutting Edge keep it up! I'm a customer for life! read more

I would highly recommend this store. I purchased a mountain bike here last summer and I have been back to the store a bunch of times and the staff is always great. When I drop my bike off for service they always go above and beyond to get the bike back to me quickly so that I don't miss a ride. Recently my brother also got a mountain bike from Cutting Edge and we both have had very good experiences. By far the best bike shop I have been to, and I wouldn't hesitate to come back here for another bike. read more

Awesome Awesome Awesome is the only words I could think of that describe cutting edge! They have the best service out there and the owner is the nicest guy in the world! He was willing to work with me and figure out how I was going to pay for my new bike! He even offered me extra time if I need it! This is by far the best mountain bike shop in all of CT. Don't bother going to bikers edge and their awful service, just drive right by and go to Cutting Edge! It's worth it! read more

The Cutting Edge is the best shop around. My son started snowboarding 2 years ago and they were very helpful and knowledgeable. They work with you to get something for your skill level and price range, give you options (used and new) and don't try to upsell. Great that you can sell old gear as well! Just went in to get a skateboard for Christmas. Same great no pressure sale!! Everyone is pleasant and knows what there doing. I will definitely be back! read more

This is the best store for skate, snow, bike, etc. Super knowledgeable friendly staff. They definitely have a passion for what they do Locally owned and operated too. Class act! They took a decade of my life by me updating my snowboard boots I could ride all day again Product knowledge in customer service is unmatched go see the Cutting Edge and get outside. Thanks for all the gear guys....i'll be in soon for more toys read more

Cutting Edge is great store. Good selection and very convenient hours. I got a great deal on the last two bikes I bought from these guys and they were very patient with my indecisiveness. Definitely one of the more down-to-earth bike shops in the area. Their group rides are fun and laid back. Even though I've moved away, I'll travel back to Cutting Edge for future bikes and service. read more

Great staff. Smart and fun to be around. They sell great brands of bikes and boards, though i mainly deal with them on the bike side. As for winter they have us covered too. Repair side is top notch. The guys gets us back on the mountain before the start of the weekend. You have an issue or request, just ask. The crew seems to find a way, they've been super fair with me. read more

Cutting Edge has been amazing to me. From giving me and every other person that comes through their door excellent prices, they're just so supportive too. They'd literally just talk with me everytime I'd come in there, whether it was cause I had no money or was just bored that day. They're all great, knowledgeable people and I beyond appreciate them read more

I have snowboarding for 30 years. I just had an amazing day last weekend at Okemo in Vermont due to an amazing super tune up! Mad props to all the guys! Keep up the world class services and business etiquette!! Thanks very much. I would highly recommend this shop to anyone looking for great advice and customer service. read more

One of the oldest skateboarding shops in the area , they have always known their stuff... always friendly helpful staff .... always fair prices too ..... from the beginners just getting started to the professional level skateboarder the cutting edge has been a staple in the world of this sport in the northeast .... read more

I was thinking about starting up my own shop... But the thought of competing with CuttingEdge makes the idea of running my own shop, Much Less Attractive... They are Friendly, Helpful, Knowledgeable, Reasonable, and have most everything I need, In Stock... Maybe I can help them with extending their hours...? read more

Great selection and really personable and helpful staff. Have been going here for years for mountain bike and snowboard gear. Prices are comparable to online. If you are into mountain biking they have a weekly ride, it's a great way to get out and find some new trails meet some nice people. read more