Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

If you're looking for an honest, no-frills HVAC company that won't upsell you on parts you don't…read moreneed, Cool Willy's is it. We met Carlos and Lizzy at a Tucson Roadrunners game. After a terrible experience with another A/C company, their knowledgeable, gimmick-free approach was a breath of fresh air. No "spin the wheel" tactics--just a real conversation. I sent their General Manager, Jim, the estimate I'd received from the other guys and a separate second opinion along with my concerns. Instead of speculating, Jim sent James out to evaluate our system personally. James spent two hours inspecting everything and discovered the previous company had recommended a massive amount of unnecessary equipment and failed to mention that the actual issues were caused by their own poor installation. The best part? Cool Willy's didn't charge us a dime for the visit, calling it a "re-evaluation." The next day, they sent an estimate for the actual repairs that was less than half the price of the original quote. It's rare to find this level of integrity.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

The Tech noted some cracking in the polymer coating on my flat roof while checking my…read more A/C, and advised me to call the roofing contractor for repair (we did! I am unable to personally reach the roof), so he performed not only the tuneup on my A/C, but saved my interior from rain damage. He also came into the house to measure air flow from that unit.

In the past Vail Heating & Cooling used to be a good company. We have bought 5 units from them over…read morethe years. But they are now very customer unfriendly and unresponsive. We have now been without AC for 4 days. We have contacted them numerous times, as our units should still be under warranty. They have not even bothered to return any of our calls. We are senior citizens, and the temperature is well over 100 degrees daily. We think that their owner, Juan Castillo, should be made aware of this. We can't believe how much the company has deteriorated.

Jacob was amazing. He came an inspected our units and was vary knowledgeable and informative. We…read morehad other companies come out and didn't even care to take the time. Jacob gave us options and even installed our new thermostat. thank you. Great service.

With the cost of new HVAC systems rising so high, we wanted to do all we could to get the best…read morepossible solution when our decades-old Carrier system was struggling to keep up during a recent Tucson heat wave. Three AC companies rose to the top after a deep dive into online reviews - prioritizing quality equipment, excellent service, and fair pricing. Furthermore, my wife consulted online AI (ChatGPT) to see if there was something my manual searching might have missed. Sure enough, AI highly recommended a company I'd not even noticed - ComfortX HVAC. We contacted all four companies for quotes. Here are our best experiences among these companies (wherein 3 of the 4 were actually pretty good!): Initial contact & response - #1 = ComfortX On site jobwalk and Q&A - #1 = ComfortX Most appropriate system proposed - #1 = ComfortX Best overall price quoted - #1 = ComfortX Most expedient preparation & scheduling - #1 = ComfortX I know this sounds incredible, but it's all true. We were blown away that these guys could be THAT MUCH above and beyond their competitors, but this is supported by the fact that they boast nothing but solid 5-star Yelp & Google reviews. My point of contact was Matt, who happens to be one of the owners. Matt and his associate, Elias, were back out quickly to efficiently perform an outstanding installation in just one day. We could not have been more satisfied with the entire experience!

Still the best in town. Unit stopped working very late in the work day, called, they would send…read moresomeone over the next morning which is normal and usually fine, but I smelled burnt metal and told them I was nervous about that. They sent someone over that night to check things out. Ordered parts and up and running in a few days. THE best place there is, no upselling, friendly and efficient as always. Thank you this time to the owner Jim, and to Crystal, Faith and Soop.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

So many problems with this company. They were assigned by my home warranty company to replace our…read moreHVAC. We went an entire winter without heat because it took so long. Then, when the gas company inspected it, they found multiple leaks where it was not properly sealed, so I had them out to fix that. When the gas company returned, it still had not been properly sealed. Another contractor just informed me that the entire installation was poorly done and that is why it's not properly sealed. Just totally unprofessional and shoddy work. Our home warranty authorized another company to completely re-install the furnace because it was done so poorly. They also replaced our A/C unit and screwed that up so badly that the unit immediately blew out and had to be replaced, so we went weeks in the middle of summer without AC. Absolutely avoid these guys, no idea how they have received 5-star reviews from anyone.

Here I am almost 2 years later and still have holes in the duct work completed by air4u (dirt…read morecoming in through the vents). The Remi halo is not working still... I have reached out to Patrick on numerous occasions to get a work order from Bill to fix these issues on a new AC install once and for all. Of course, it's been over 2 weeks at this point and I have not heard a word. Bill no longer services Tucson so all work has to be completed by a 3rd party. I never received the check from Bill for the vent cleaning that he said I would be reimbursed for. This has been an awful experience.... If you have also been affected by this company in Tucson we should talk, no one should have to go through this experience.

Now living out of state, we still have a rental in Tucson where the AC went out last week. had two…read moreother companies come out and give estimates for replacing the compressor...both of these estimates were not only very expensive, but having elderly tenants the time frame for repairs was unacceptable...especially for July in Tucson.. Was referred to Miracle Air and gave Eddie the call. He was able to get over to the house that afternoon and after he did his inspection, suggested that it would probably be better to go with a new unit...Eddie quoted me a price that was even less than the compressor replacement with one of the other HVAC companies...and he was able to compl the installation the very next day. got our elderly tenants cooled back down and did so in a very timely manner and at a reasonable price... thank You Eddie

Prompt, efficient, fair pricing - did a great job and was communicative through the process…read more Already made referral to another friend having ac issues. Give Edward Valencia (520) 549-2665 Miracleair8522@gmail.com a chance to win your business.

We began using Southern Comfort to service our old Rheem about a year or so ago upon community…read morerecommendation. My husband is pretty darn handy in regular maintenance and repair but sometimes you just need the experts! For the last few years we have babied our Rheem given it's age and wanting to get it through just one more Arizona season... and this winter was it's last. Ryan came out to check out an issue with the unit continually running once the temperature was reached inside. Basically, it was time for a new unit. Ryan quickly got me estimates for both single and dual stage systems. I reached out to three other companies and we decided that Southern Comfort was who we liked based on our own experience along with reputation. We also liked that when we have service appointments, punctuality and communication is important to them. Equipment was ordered and the unit installed within 48 hours of that. Super efficient, quality workmanship, fair pricing and great customer service. Highly recommend.

We needed service for our AC unit right as the heat about 106 degrees in Tucson. Ryan was at my…read morehouse within an hour and addressing my issues. He was friendly and helped quickly diagnose the problem. He was able change out a fuse and got us back in business before sundown. Grade A quality and service. I've never looked forward to the day that I would need to call for AC in triple digit - Southern Comfort helped make my day a little less stressful.

I cannot say enough great things about this team. Our AC went out suddenly during 110 degree…read moreweather. They found a slot in the schedule that they could guarantee a few days later, but also spoke with us letting us know they would try to get us in early depending on how other calls progressed, because we had no air at all. They were able to squeeze us in the next day! They were very friendly and responsive, called when they said they would, and addressed the problem very quickly. Most importantly, the service was amazing. They very very thorough making sure they looked at everything even once they found what seemed to be the problem. They fixed it wicket, gave some advice if it happens again and how to prevent it. They are very affordable and offer maintenance, which is helpful if you are trying to get a manufacturer repair by showing the system was maintained professionally. We have happily added them to our contacts for any future heating and cooling needs!

Tonya, Chris and the crew are amazing! Tonya has answered the phone every time I've called (with…read moreBob the bird in the background). All communications are immediately followed up with an email, including receipts and quotes. They gave me a very readable and clear quote. Chris knows his stuff when it comes to construction in general which helps in building that quote accurately and correctly. Correctly? You might ask, well, he is the one and only contractor that wanted to extend the pad the HVAC was resting on and it was short by 3-4 feet. There were other telling comments that made me feel at ease immediately. They gave me a great discount for purchasing two units. (Yes, it is such a blessing most of the time to have two units, until you must purchase them.) Chris and his crew came out on the day scheduled. Note: do not set your clock by these guys. AM is AMish. Once they arrived, they were all business. They had both units installed with corresponding Google nests set up as well. At the end, they had everything cleaned up, nice and tidy. All done with friendly professionalism. Just a note, there are two ladies that live here. At no time did either of us feel uneasy. The crew are also animal people and work great around cats and dogs. Although, I did keep mine away, while they were working. I could not ask to work with a better company and people. Thank you so much!!!

We highly recommend Mark Molinari & Quality Air Solutions (520-222-9890) as being honest…read more& knowledgeable! We give Mark & Q.A.S. 5 stars! Mark was referred to us by a retired custom home builder. Originally, we hired a locally owned (since 1959) company with an A+ BBB rating to fix our 9 year old heat pump which was still under warranty for parts. The technicians misdiagnosed the problem and explained that it would cost us $3,600+ to fix the unit. They urged us to purchase a new heat pump which would have cost us $19,000 for a bottom of the line unit. We called Mark who found that the previous company had left wires disconnected. The charge to fix the unit would be $1,200 with the warranty company providing the parts. Mark explained that the heat pump would last 5+ years. If we wanted a new unit, the bill would be $12,000 for an American Standard heat pump.

Total Pros. Knowledgeable, friendly and affordable. Skilled and conscientious. I would work with…read morethem again in heartbeat.