I had 4 companies investigated a random, occasional shut down of my central AC. Only Samson figured…read morethe cause while others tried freon that didn't work and wanted to replace parts for $1100 to see if they might be the cause. Samson found the cause, finding some minor deterioration in the windings of the motor (loss of insulation) but explained we did not need to do anything, and motor could last 2 or more years with the smart suggestion, given motor cost, to wait until it didn't work. Competency, honesty with knowledgeable technicians is a hard to beat combination. I can recommend them without reservation.

This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

Awesome service and they did a very thorough job! They understood my concerns moving into a house…read moreand having bad allergies. Would definitely use again!

Wonderful experience ! Travis and Taylor are efficient and fast and nice all at the same time - in…read moreunder three hours they washed 29 vent covers, thoroughly vacuumed all the way up into the HVAC ducts, replaced all the covers, vacuumed the floors, and ran a spray fog throughout the system which kills mildew and bacteria. Highly recommend them !

The serviceman finished the project, even though it turned out that our vents went all the way to…read morethe roof. He was very easy to work with and did the job in an excellent fashion.

Updated review:…read more TLDR: Russett sold us a defective unit for $9,000 4 years ago, it is still under warranty, but they want $2,900 to do the repairs under warranty. Do not buy Lennox, do not buy Russett. Full story below. Unit is a Lennox, purchased from and installed by Russett, still under warranty. It stopped cooling in mid June so we made some calls. Russett didn't get back to us the first day, so we called another company to at least get an idea of what we were looking at. They sent a tech out same day and he showed me photos of a cracked coil and leaked refrigerant and oil in the pan. Short version: coil needs replacing. He uses an OEM approved part to get us up and running and says hey, just so you know, Lennox has a rough time with warranty claims. So I call Russett again, thinking that as a Lennox dealer and the original installer they will be able to make this right. I call first thing in the morning and try to describe what's going on, then ask if they can help us navigate the warranty claim process. On the other end of the line is awkward silence. Then a vague sentence about "warranty claims don't really work like that." Ok... then can you explain how they do work? So I say goodbye. I've been confused, but polite and civil the entire time. After all that and getting no help on the phone from Russett yesterday morning, a manager called me back in the middle of the day and said he'd like to "help us out." By this point our AC is out in late June and the temp inside our house hit 94. The manager refused to quantify what "helping us out" meant. Does that mean you'll just come over and fix it? "No, but we'd like to help." I say I will call him back later. In the meantime, our unit is down again, this time on a 109 degree day. So I call our other tech again. He comes by for no additional charge and gets us up and running- the temporary patch on the coil is not the problem! Now there is a cracked fan blade and a bad capacitor! He gets us running in 20 min and says if Russett won't help us he'll give a good deal on the labor to replace the broken parts. Fast forward, I called Russett back this morning. I asked them to quantify what "helping us out" actually means, because now we need three warranty parts replaced. He said the discounted labor rate for a machine they sold us and installed, still under warranty, is $2,900. 30% of the original install price to replace their defective crap. When I laughed out loud at this, the Russett manager said "We don't make them, we just sell them." I replied that maybe they should not be selling garbage to their customers. The other company is helping me with the claim and giving me a dramatically better price ($800) on labor for the repair. Original Review Below: Russet sold us a lemon of an ac unit a couple years ago. Still under warranty but springing leaks in the coil. 500 bucks in from a different company for a temporary repair. Asked russet to help us navigate the warranty and got silence on the other end of the line. Ac not working, no help from russet.

Signature Heating and Cooling is my go-to company for HVAC. They explain everything in terms I can…read moreunderstand. Their employees are professional. knowledgeable and friendly and go the extra mile to make sure all my needs are met. Dennis was here the other day on time and completed the work in a timely manner but took the time to explain everything. I highly recommend this company for all your heating, cooling and plumbing needs

We love Signature! We have used them since we moved here in Oct. Always prompt and great…read morecommunication regarding tech status The techs are professional and always very nice. We had 2 new heat pumps installed, the day after we requested them. All done in 5 hours. We heartily recommend Signature!

We decided to look into duct cleaning and sealing due to health issues. Scott, the owner, came out…read moreon time for a site visit and quote. He provided one that seemed reasonable for 3 people estimated to spend pretty much a full day. We agreed to and scheduled the work and they arrived, on time and as planned. I was surprised at how much time and equipment it takes to do the job properly. Scott and his crew did a totally professional job, working hard and continuously but carefully, with no nonsense, covering floors and rugs as needed for protection. When done, he provided a before and after leakage report. He had also gone above and beyond in properly sealing up the heat pump connection on the roof, which had never been done properly by the equipment installers. Their dedication to doing the best possible job is rare in today's world. The improvement in the quality of the air and the improved efficiency was noticeable and worth the investment. I highly recommend them.

I needed my vents cleaned and wanted to get the Aeroseal done. This company delivered quickly and…read moreI didn't feel like I was being robbed in the process. The Aeroseal is an expensive undertaking in itself and only able to seal up small holes. These guys go through your system and hand seal up anything in your system that is too large to ensure you get a good seal. I started out with 40% of my system leaking and ended with only 0.05%. Two gentleman came in to do the work. I was told ahead of time what they would need and how long it would take. We did have to replace a section of my duct but I was made aware that there was a potential for this during the initial estimate and this was due to issues with how my ductwork was initially installed. They worked quickly and cleaned up after themselves. My vents are in the floor and my floors were probably cleaner when they were finished than when they started. Although this was a pricey investment overall I'm very pleased with the work provided by this company. I'd definitely contact them in the future for my vent cleaning needs.

I work for a property management company and Air Maintenance has been our go to for almost 15 years…read morenow. Whatever they do, they do well and exceed any expectations. We use them for about 250 properties and they have never let us down. They schedule and get the job done in a timely manner. I know that when I dispatch they will get the job done without hesitation. They always have the best pricing and service as well. Grateful for such a great team!

I've used Frank and his Team twice in the last year, based on the recommendation of another LOCAL…read morebusiness, and both times have been stellar. Both times fell right in the heat of summer, which is naturally their busy season i would presume. Both times he had a tech out within 24 hrs, and had both of my 20 year old AC units (2 separate properties) up and running within a couple of hours, for a fraction of the cost of replacing them. The tech Derek was knowledgeable, friendly, respectful and all around great representative of this company. Eventually i will be in need of replacements, and they have definitely earned my business. Highly recomend.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

I don't know how this experience could have possibly gone any better! I wanted my fireplace…read moreinspected and cleaned if necessary, ideally in the next several days in my mind and when I called, he was able to come over to the house within, I'm not kidding, barely an hour! He happened to be on the way to another job and happily offered to stop by after that job was completed. The service was phenomenal. Thoroughly inspected the (gas) fireplace, provided great direction in terms of maintenance of the lava rocks the logs, the whole setup, and got up on the roof to inspect the top of the fireplace and the flue, and even rearranged the gas logs in a formation that is absolutely perfect and I never plan to touch again. All done quickly, incredibly pleasantly and helpfully, and at a VERY reasonable price and a great value. I wouldn't hesitate for a SECOND rehiring Lucky Cricket!

They showed up on time , did a great job cleaning out our dryer vent and were reasonable priced to…read moreboot !! They went the extra mile and fixed the wall behind the dryer !!