Non responsive to new customers. Awoke this morning to a furnace that would not operate. Found…read morethe com oh any by a computer search. Sent an e mail request for emergency service, sent a text message requesting service and called twice getting only a recording and left a message. No response in over 4 hours. Just from curiosity called telling the phone tree existing customer and the call was answered on the second ring I hung up. That told me they obviously they are disinterested in new customers. 2/2 update. Received two calls from Daisy responding to calls from Saturday. She attempted to deny they ignored new customer calls and attempted to tell me they did not answer the existing customer line. The attempt to gaslight was amazing like I dreamed the calls Saturday. I would recommend avoiding this place at all costs.

In the past I have experienced hard sell sales reps. But not Jay. He was professional, patient and…read moreknowledgeable. He explained the the system and the size I needed for my home. He also arraigned financing on the spot and scheduled the installation within 5 days. Post installation he followed up with phone calls and left his number to call if I needed anything. If you need a new HVAC be sure to ask for Jay.

Could not be happier!…read more Received four (4) quotes to replace both of our old units, and Earl showed up as the last (he was highly recommended) Not only did he blow us away with his AC expertise, but his quote was fair and did not include a bunch of unnecessary add-ons that would break early We booked the appointment 5 days out, and the team of six (6) showed up on-time and ready to work Very pleasant group, that spent 10 hours straight in the heat getting us back up and running again They took the time to explain everything, answer all questions, and left the house as clean as they came in Overall, I would recommend this company to family and friends in the need of an AC repair or upgrade

I would say that is best company that I used in Dallas in the last 37 years. Humberto Ruiz did a…read morefantastic job on Sunday. My heater was not working and he fixed my AC unit. He was extremely honest. The tested the unit twice and fix the control panel. On my experience, I will use him all the time. I am a very conservative person in all my decisions. I wish good lucky for all that had a problem with A/C unit.

The best service I've received from any HVAC company I've used - highly recommend! I called/emailed…read morePrakash late on a Friday afternoon for a couple bids on a new A/C unit and he stayed late to put together some options for me, received his quotes back that same day! He and his crew showed up right on schedule for the install even though the weather wasn't the best and I half expected they might cancel, but nope he came through for me! Was even done with the install quicker than I expected. And he registered the warranty info with the manufacturer for me (something my former hvac guys didn't do which caused me to miss out on being able to file a warranty claim for the compressor failing). If I ever need HVAC install again, I won't hesitate to call Prakash with All Season Services.

Was told the system needed to be replaced and no parts were available, both statements were untrue.read more

Garland Heating & Air is truly a company you can trust! The technician who came out was…read moreknowledgeable, honest, and took the time to explain everything. They stand behind their work and don't try to upsell unnecessary services. The quote I received for a new unit was very reasonable, and when I shopped around, other companies were charging much more for the same job. I'm so glad I chose them -- highly recommend!

I have no idea who "Bobby" who responded as the owner of SHR is. Perhaps Steve sold the business?…read more How would bobby know anything about this. Steve is the one who kicked loose the plumbing and Steve is the one that refused to repair the damage. Steve also did not even go into the attic to see what the issue was. I went up and found and repaired the fitting that was broken loose. As for anything free, the thing repaired over the years were shoddy wiring that SHR was responsible for and a failed motor that was under parts warranty, but of course they charged for all that. The only free thing they did is give me an overpriced estimate for a new furnace and during which they damaged the drainage, cause significant damage.

Called them up because our heating want to hit. Turns out that my thermostat went bad. They…read morequickly diagnosed the problem and got fixed asap. When he checked our other thermostat, found out we had an issue there as well and he got that fixed with no additional hassle. I appreciate their attention to detail and great service. I can feel my fingers again!

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

The team at DFW HVAC service truly stands out with their professionalism and dedication to customer…read moresatisfaction. Plus, their pricing is surprisingly reasonable, making them a fantastic choice for all your HVAC needs!

I woke up to a clogged A/C drain pipe that caused a condensation leak into my bathroom due to was…read moregoing down the ducting. It being summer in Texas, all HVAC companies are very busy. Ronnie could not make it out today, but he helped walk me through how to get my pipe unclogged enough to be able to actually run my A/C instead of dying in this heat until they can come out. They are running a business, but they care enough to help how they can even if they can't make it out. That's not something you see much of these days. I will fully trust them with any and all HVAC needs in my future.

Frank and Jose were extraordinary. Their work to get this difficult job done was A-level. Every…read moredetail in making the service closet ready for the new air handler was attended to with professionalism and a smile. It is comforting knowing that the problem is fixed. Thank you.

This company is pure bait and switch. They charge a $99 diagnostic fee. Then they send Ray Romero…read more(his actual name) to my house. He spends 5 minutes "diagnosing" the problem, then tells me I need to hire a plumber. Then he spends 5 minutes blowing some air down a pipe, only to tell me the sink he blew water into is clogged (it wasn't before he showed up). And then he said the plumber I call can fix the clog. Then he charged me $315. He was at my house for 30 minutes. My A/C was still leaking when he left. He never bothered to ask if I was ok with the $219 charge for blowing air down a pipe. Seems like he "diagnosed" the issue when he told me I needed a plumber. Thankfully Ring doorbell caught all of it.