I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

John at Webers will fix your car right! After having someone (not from webers) use the wrong…read morefittings and mess up the brake lines and having it at the shop a couple times John did right by us and got the brake lines fixed! He also noticed the wheel bearing needed fixed and gave us a good deal to get everything done! I am so relieved to have my teenager driver driving a safe vehicle now! I highly recommend using them as your mechanic they are very honest and affordable.

Lived here 18 years - Jason is dependable and fair and won't fix what isn't broke. He's great…read morecommunicating too- appreciate his professionalism ;) I'm a busy working mom and military wife - trust me - try him out!

Jason and his team have always been amazing and reliable. Always good with the speed of getting the…read morework done and good on pricing. Extremely easy to communicate as well.

I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!

Absolutely hands down exceptional company. Genuine, honest people work here. They are kind and…read morerespectful also. The work they do is amazing. The relationship and communication between them and you is so comfortable. You just know right away that you can trust them and they are going to make your car just right! Places like this are far and few between. C&D is the diamond in the ruff. Such a high caliber standard here.

Best experience and customer service !!!! my car was in need of a new mirror and paint and they…read moremade it look brand new! i'm so pleased 100% recommend!!

This was, without question, the worst experience I have had with this establishment. Over the past…read morecouple of years, I have noticed increasing concerns regarding integrity, but this most recent visit has completely damaged the relationship. The most troubling issues were the complete lack of communication, accountability, and basic care or consideration for the customer. Your business exists because of the service you provide--services that can easily be completed by many other shops in the Dayton Metro area. This experience made it clear that this establishment prioritizes its bottom line over its customers. Following an oil change, I was informed of a concern that required additional service. I had to call multiple times just to receive follow-up on a recommendation that your service department identified. After finally reaching an agreement, I was told the repair would take approximately 8 hours. We agreed that my vehicle would be dropped off on Tuesday (with Thursday, January 1 being a holiday, which was completely understandable). I dropped my vehicle off early, on Monday evening, ahead of the agreed date. It was also clearly communicated--and confirmed--that if my vehicle was not completed on time, I would be provided transportation for my wife the following week. Tuesday passed. Wednesday passed. Friday passed. By Monday evening at 5:40 p.m., I had still received zero communication. I called the service department and was placed on hold for 18 minutes. When I finally spoke with someone, I was given a series of excuses: the holiday, the mechanic becoming ill, partial work being done over the weekend, and that the job was "about 60% complete." When I asked about the agreed-upon transportation, I was told, "I'm not sure what you want me to do--we're about to close." After reminding the representative that I was told transportation would be provided, I was met with frustration and comments about how long he had been working that day. This response was unacceptable--especially considering I had been awake since 3:30 a.m. for work myself. Eventually, I was provided a vehicle with obvious suspension issues. I did not complain and simply moved forward. The following Tuesday passed with no update at all, despite being told this was an 8-hour job that was already 60% complete over a week earlier. By Wednesday afternoon, still having received no communication, I came in person to inquire. Neither owner was present, and when we went to the service department, my vehicle conveniently was suddenly "ready for pickup." What I expressed then--and what remains my core concern--is this: As a customer, I am not allowed to pay when I feel like it, nor can I be even one cent short on payment. So how is it acceptable for the company to deliver service whenever it feels like it, with no communication, no accountability, and no regard for the customer's time? The answer seems clear: because you can--and because the message being sent is that if a customer doesn't like it, they don't have to return. Unfortunately, that message has been received loud and clear.

Great Service Department, fixed a hard problem that others had not been able to find the cause…read more Would highly recommend!

We been taking our cars there for years. Bob and Danny are hands down the best around. They will…read moretell you what is needed right away and what repairs can wait. They will take you home if you need a ride. If you want an honest mechanic they are it. It's a great family business

After Eli's left the area we were searching for a local automotive repair clinic and after I read…read moretheir mission statement I knew immediately this was the one. They are thorough honest and fair priced. No gimmicks or add-ons. Most importantly they keep to their schedule. I know very little about automotive repair but suffice it to say these guys are some of the best in the area.

Had an emergency with my vehicle and Marcus and Shawn at Bobs were the very best to work with and…read morehad me back on the road quickly. best customer service I have seen in a very long time. thank you guys!

I have had two major repairs in the last couple of months to my 20 year old…read moreautomobile. I loved my car the first saw it on the show room floor. 100,000 miles later I still love it and will continue to drive it with pleasure. Finding Bob's Auto Service has been a real blessing. As I said, my car needed two major repairs in the last few months and I now have an honest and reasonably priced repair service to keep my car humming like new. If you need an auto repair service you can trust with your car and your wallet you will find no better than Bob's Auto Service. Thank you Doug

Amazing service! Traveling on I70 and my engine light came on and car began misfiring. Edwards Auto…read moreCare was the first garage that I found and I was thrilled with their service. They correctly identified the problem (bad coil) and double checked it too to give me peace of mind on my trip. Highly recommend!

572.00 later and car was not fixed. Took it back and they said I had to drive it till engine light…read morecame. I had to drive it 2 footed till then. Took to real mechanic who fixed my car for 171.00 and 50 for labor. Edwards put the wrong part on my car. No reimbursement. Never again. Have called state Attorney.