We had them do warranty work on the heater. It took two months to get that done and they made a…read moreleak in the hot tub and refused to fix it. I would not recommend this company to anybody now they no longer answer their phone.

We bought our Jacuzzi 12 years ago, from MV Spas. Chad and…read moreStevie have provided all of our service. They are excellent! They are great at responding, troubleshooting, service and always on time! Highly recommended Chad and Stevie.

Marcus provided high quality service at a fair price. He responded quickly and completed the work…read moreprofessionally. I highly recommended.

I had a leak in my salt cell plumbing. Marcus was able to come out that afternoon and fixed it…read moreperfectly and it looks great too. He's super knowledgeable and answered a bunch of questions I had. He even gave me some things to think about for a pool remodel we are starting soon. Awesome dude and I will use him again for sure.

Love these guys! All that stuff you don't know about your…read morepool and a whole bunch of stuff that you don't even know that you don't know and these people know it and they're free with information, super helpful and they have just about everything you need and if they don't have it, they can get it... Complementary high-tech water testing so you know what you really need, don't go home without it!

Very helpful in my complex situation. Very knowledgeable…read more Felt very "old school". Definitely mom and pop type of shop. Prices might be a little higher than the internet. But when u need their knowledge good luck trying to get it from internet. I got several disparate recommendations from internet searches. These folks control and helped get my jacuzzi and swimspa upto speed.

OC Hot springs Spa seemed to be open all the time that I need them to be. They have a good…read moreassortment of spa products required for my spa and they're very close to my house. I like dealing with them.

I purchased a spa from this business years ago. I stopped by store to ask about issue with spa. Was…read moretold motor failed. Technician was sent to my residence without a confirmation request by myself. Charged for visit. Repeat no confirmation was requested or if date was acceptable. Buyer beware with these types of business practices.

We were assigned this company through our spa warranty, and we are incredibly thankful to have been…read morein such good hands! Their communication is excellent, their service is quick and they do a great job of explaining the process and telling us how to best care for our Spa. Would highly recommend.

Greatly appreciate the time, expertise and value of the job performed on my home jacuzzi bath tub…read moreby Victor and his business! Very professional, understandable information given to continue jacuzzi performance, and reasonable pricing. Would highly recommend Hit Tubs, BBQ & More!!!

We came to this park specifically for the splash pad. It's open from Memorial Day to Labor Day…read more It's a long park. Just keep driving on till you see the signs for the playground and splash pad. The splash pad has smaller splashers on one end good for younger kids and bigger slashers more in the middle and the other end. I was worried about my toddler going under the buckets because the water comes down with pretty heavy force. My kid accidentally went under it and he shockingly didn't get splatted down. It's convenient that the playground is right next to the splash pad. The kids had a great time and my son has asked to come back already. We didn't have issues with parking mid week but I can imagine it may be tight on the weekend.

Crown Valley Park has evolved over the past 30 years. What was once a simple building with a basic…read moregym has transformed into the modern age with updates that were needed. The summers are filled with summer concerts that allow families to come together and the community to enjoy music, foods from foos trucks. Fall welcomes the halloween haunts where kids make memories that last a life time. I really love hidden spots in the botanical gardens for flower lovers like me can go and just enjoy mother nature. The added butterfly garden and its butterfly chairs make it more special. The soccer fields are filled with kids and adults playing sports. The community center adds that final touch with rooms that can be rented for special events, meetings, and downstairs is access to the heated pool. 5/5 I have attended a few private events at the community center and its a great addition to the area.

I had the opportunity to use Flow State Pool Service a couple of weeks ago. After I, unfortunately…read moreallowed my pool filter, chemistry and mustard algae go rampant, they quoted me a good price and recovery plan I could work with to get my pool and filter back to a crystal clear, like new condition. The guy Chance sent out, Mark was great. Highly recommended these guys.

I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We have requested a quote to many different pool construction companies to replaster our pool with…read morepebble tech, renovate our waterfall and tiles, and Platinum was very professional, organized and their price was fair and average vs all other vendors. Both Dennis and his dad Denny were great. Dennis provided clear pricing and quote. Took the time to explain everything and made sure we were comfortable with the work. Once the work started, Denny stepped in and managed the entire project end to end. Everything was done ahead of time and the work completed in 6-7 business days. The result was incredible and both my wife and I are very satisfied with the investment and result.

I used Klear Water to change a recalled Sundance sensor. They were quick and on time. I will use…read morethem again.

Can't say enough good things about them. We've used them for spa cleaning and a few spa fixes over…read morethe years and they ALWAYS show up on time, are friendly, easy to communicate with and never try to upsell you. They know their stuff and are quick to do the repairs. If you need your spa cleaned or repaired, this is the place to call.

We paid in full for a hot tub and were promised on the contract that they would remove the old hot…read moretub for $350. When they got there they moved the old hot tub onto the grass and placed the new hot tub but said it would be $1100 to remove it because it was too heavy. It is the same size tub as the one being delivered and the seller knew exactly which hot tub we had. They did not honor the contract agreement and I still have my old hot tub killing my grass. They refused to remove it for the agreed amount.

Hello Benjamin-…read more This is Mark and Maria Scott. We would like to sincerely thank you for your exceptional support, attentiveness, and analytical insight throughout our spa purchase experience in August 2025 in Pomona. From the very beginning, your ability to truly listen to our concerns, thoughtfully assess the situation, and provide clear, practical guidance made a meaningful difference in the outcome. Your time, patience, and professionalism are invaluable to us. Even as we continue to work through a few remaining hiccups related to the original Pomona sale, your steady presence and commitment to finding solutions have made the process reassuring and manageable. As we shared with you, while the initial salesperson was nice, there was a clear gap... in understanding... the operational.... and functional... aspects.... of the hot tub spa we purchased. Your knowledge and clarity helped bridge that gap and restored our confidence in the overall experience. We are especially grateful for the guidance that connected us--through Alex in Minnesota--to the Spa Outlet in Brea, California. That recommendation proved to be a turning point, leading to positive results and a much stronger level of support. Your care, follow-through, and attention to detail were evident at every step, and we truly appreciate the advocacy you provided on our behalf. Mark and I genuinely value the partnership we are building with our spa support team and with you, Benjamin. Your dedication to customer satisfaction and long-term service does not go unnoticed. We will confidently and gladly recommend this Hot Tub & Swim Spa Outlet location to friends and family moving forward. Warm regards, Mark and Maria Scot