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    Nike-Unite

    4.3 (3 reviews)
    Closed 10:00 am - 8:00 pm

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    Saks Fifth Avenue - Beautiful purses.

    Saks Fifth Avenue

    3.1(105 reviews)
    13.1 miFriendship Heights
    $$$$

    Saks in Chevy Chase is a throwback to a more genteel era. Stores like this used to have snooty…read morereputations but nowadays I always find the staff very friendly and welcoming. While the standalone men's store across the District line is now sadly gone, the third floor is now the men's department and has just a good of a selection as the old store. What I like about Saks compared to Neiman Marcus or Bloomingdales is that Saks still has a top notch, high quality private label collection of menswear basics. In addition, their sales can be great, especially on the private label clothes. The new parking lot arrangement is very odd. When you park you have to scan a QR code, pay for parking, and then Saks can give you a discount code inside that makes it free. It's a lot of steps for what used to be just handing over a validation ticket. Given that the clientele here skews quite old, I can't imagine this change has gone over well. If you are a regular customer, your sales associate can register your plate and then you don't need to go through this whole rigamarole each time.

    I had placed an order on the app. I can see the transaction on my credit card. However, I cannot…read moresee the pending order on their website, nor have I received a confirmation email. I called their customer service about it. The wait was not too long. The customer service representative could not find anything about it. He seemed annoyed by my request. He gave me the phone number of a third party company that handles their credit card transaction to confirm whether the transaction went through or was a hold. He was ready to hang up to get rid of me. Why should I call a different company? Anyways, I did it, after being on hold for 20 minutes, the other representative was just as clueless, did not ask for any information. Once I told him it was an amex card, he told me they only handle visa and mastercard transactions. Now I need to call Saks again to find the subsidiary that handles their amex transaction?! What a horrible waste of time, and inefficient workflow. They should have audit logs in place for their representatives to access and understand what went wrong. They just had zero explanation and wasted my time for nothing.

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    Saks Fifth Avenue - More stunning designer purses.

    More stunning designer purses.

    Saks Fifth Avenue - Nice ties deserve a BOX. I am way too old, $, and educated for "dumb" customer service.

    Nice ties deserve a BOX. I am way too old, $, and educated for "dumb" customer service.

    Saks Fifth Avenue - Saks.com does not know how to maintain a level of presentation.

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    Saks.com does not know how to maintain a level of presentation.

    Athleta

    Athleta

    3.4(30 reviews)
    11.7 miGeorgetown
    $$$

    My mom bought me a few pairs of leggings that weren't my style so I went to this store to try a few…read moreothers. I was a bit overwhelmed by all the options -- Honey helped me by asking a bit more about how I planned to wear them, pointing out a few options. I spent amount of time in the store and had multiple follow up questions about warmth, colors and length and Honey answered them all with complete patience. The style I wanted wasn't in stock so she had them sent to my house, free of charge. Great experience -- now I just wish Georgetown parking wasnt such a hassle :)

    If zero stars was a possible rating I'd pick it. The manager was obnoxious, condescending, and rude…read moreand the Georgetown location staff generally gives the impression of not knowing what it's doing. It really sucks to spend a lot of money on merchandise and then hear the store manager complain at me for buying it (I bought it online and wanted to pick it up at the store so I could try some things on in person-- I am under the impression this is the reason the "pickup in store" option exists. Instead of being polite I got a rant about how out of line I was to pick it up in the store. Awesome). I can't agree more with the reviews that highlight the crummy attitudes of the staff here. I really liked your stuff, Athleta, but your customer service and communication is terrible, and I'm taking my money elsewhere from now on. Note: I am adding the screen grab of the in store pickup option from the website; it's extremely confusing, given the crappy treatment I got.

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    Nike-Unite - accessories - Updated May 2026

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