A little late in my review- but I just drove by and remembered I needed to do so because the…read moreexperience was so great and simple! I had literally just moved to MA from Texas and had my car shipped on a truck. Unfortunately, he damaged my bumper when unloading it. My sister in law recommended Milford Collision so I went there as I knew nothing in the area, and I'm so glad she did! They stayed true to their estimate as well as their timeline and were friendly throughout the process. When I picked up my car the interior had been cleaned and I was just so happy with the service. Thanks!!

Left my car at this place after a small front collision, needed a front bumper and other things,…read moretook this people almost 7 weeks to fix my car, lost the rental and had no car to go to work, excuse was that they couldn't find parts for it, but I kept receiving text messages that my car was 80% completed, the whole time the car was sitting outside and nothing was done to it, every time I went to see the shop manager and ask when my car was going to be done he was freaking rude and unprofessional, finally I get my car back and don't see any new parts except for the bumper that just fell off my car, yes, just fell off!!! And the freaking thing is actually broken, $8,000.00 paid by my insurance, and this is what I get.

This is the only place I will take my car! Also- I soooo…read morevery much appreciate them getting my daughter's car and mine in at the same time on 1 days notice! Now we can go enjoy a coffee together while we wait!! Thank you so much, Shannon!!!!

We cannot praise the quality of work and the service that we received at Larson's Auto Body. Takis…read moreprovided absolutely outstanding customer service and went above and beyond in communicating with us. While no one wants to have to deal with vehicle body work, this is the place to go to have it done and done correctly. Takis even coordinated and dealt with a local dealership (which could learn how to service customers from him) to correct a computer component that was impacted when a driver hit one of our cars. We are grateful!

Look no further than the body shop appraiser. Justin has been doing this for a long time & knows…read moreabout the value of all vehicles. He is super knowledgeable about the process and will always keep you informed. Justin knows how to deal with these insurance companies and will get you a fair settlement. Thanks to the body shop appraiser, I am able to put down a nice deposit on another vehicle.

Justin is a true professional. He went above my expectations. Highly recommend his servicesread more

My hubby dropped his truck off last week to get his rear bumper replaced. At first it was promised…read morethe next day but it has turned into a week(due to then not realizing they had to paint the bumper).. After playing phone tag, he spoke with someone this morning (9 am it's now 3:30pm), he was told they "were putting the bumper on now". Here we are still waiting.... A normal turn around time for a rear bumper replacement is 1-3 days... Finally 4 pm they called, truck is ready, we had started heading that way anyway. Upon arrival the bumper looks great and even though the truck is a 2024 (don't ask about how the accident occurred) they detailed it inside and out.

This is definitely the best shop around! Had them do some repairs to my truck and they did an…read moreamazing job. I used to go to a shop on the other side of town but they were closed due to Covid so I gave these guys a shot, and so glad I did. This is my new body shop for sure!!! Thank you RJM!!

I used Boston Dent Pro for the first time today. I had a few small dings in my BMW which really…read morebothered me. When I spoke with Arthur I was pleasantly surprised to hear he could come out the same day to do the repair. I was thrilled that I didn't have to bring my car to him. He came to my home to do the repair. He was prompt, courteous and most importantly the finished product looks fantastic. You would never know there were ever dents in the doors. I highly recommend Boston Dent Pro.

Arthur worked on my 2011 INFINITI G37X today. There were 2 area's where someone hit my car with a…read moredoor in a parking lot. Arthur is "ABSOLUTELY INCREDIBLE", I cannot even find a trace of the dents! I am VERY particular when it comes to workmanship and this guy just blew me away. He is also very responsive to emails and phone calls and the nicest guy you will ever meet.

The best auto body shop EVER! Long story short, I had my car taken here for repair because it was…read moreclose to the dealer- definitely not close to me, about a 40 minute ride, I have since made the trip 2 more times and it is absolutely worth it. I am so happy to have found an autobody and repair shop that I can trust and does amazing work! THANK YOU!

Imperial seems to regularly advertise one special priced model, several thousand under all other…read morecomparable models - (so called) - on their lot. We called twice, to research, then set up an appointment, which they verified it being available. A 25-minute drive later...this lower price truck "was just sold - paperwork is right here on my desk" - (face down). Of course, other similar but pricier models were each being pitched. Although upset, we heard them out and took a test drive in a another truck that was dirty - and wreaked of dog smell (and hair). Like the Seinfeld episode...our clothes stunk all afternoon. Surprised, for a larger and seemingly reputable dealer - we felt their bait-&-switch internet marketing was as bad as smaller used cars lots. Super disappointing. (maybe we dodged a bullet)...

I just wanted to buy a Bronco. As soon as The found I I had my own financing, the refused to return…read moremy phone calls. I've never experienced this before. I just wanted to buy a Bronco...

In today's busy, chaotic world we can only hope that when we need service of any kind, we'll get…read morewhat we're promised. However, more often than not, you'll hear grumbling about incompetent and unfriendly customer service, second rate merchandise or parts, poor quality of work and the list goes on. So, happening upon Tony's Collision in Milford, Massachusetts was definitely a desirable discovery! It began with the frustration of coming out of a grocery store and finding that our SUV had been the victim of a hit and run to driving by Tony's on the way home and deciding to stop in and from there we found that we were about to embark on a journey of superb customer service, high end body work and an entire experience, from start to finish, that reached a level of satisfaction wherein any other provider would be hard pressed to even come close to the type of service we received! The owner/manager, Teresa Goulette, welcomed us with a friendly smile that immediately put us at ease. She explained the process of what had to be done to our SUV in a clear and concise manner and offered us options too, she demystified the part that our insurance company played in the repair so that we understood what they were responsible for, she arranged alternate transportation for us that would meet us on the day we dropped off our vehicle to the day we picked it up and most important, she answered our seemingly endless questions with patience and treated us in an manner that gave us the information and the confidence we needed to make an informed decision. Moreover, I had the pleasure of meeting Ms. Goulette's brother, who was also friendly and informative and then spoke with a member of their helpful staff and at that point, I was again reassured that our decision to utilize Tony's was the right choice! Last but certainly not least, I was thrilled to find that the flawless body work on our older SUV made it look brand new! And also, when I discovered that they had gone the extra mile to insure that we received some additional work, I was extremely satisfied! I encourage you to take your damaged vehicles or restoration work to Tony's Collision and even if it's only on blind faith because of the review you're reading, I assure you that you'll be happy that you did!

We've used Tony's for several issues over the years and they've always been great. This last…read moreexperience not so much. They replaced the bumper on our truck after we were hit at a stoplight-they secured payment and set up a rental car-when it came to pick up today-they released the truck to us and reimbursed us for the car rental-no sooner did we drive away-we noticed the lights on the tail gate were not seated. contacted Tony's and he knew exactly what was wrong-even though the day before we were told they would double check everything prior to pick up today-apparently that didn't happen. We were told we'd get a call when "one of his guys came in"....the business closes at 12pm and since its 1:30pm and still haven't heard anything -I'm sure we won't be today. Disappointing -would have just taken some communication on the business' part-we're reasonable-but won't be back.