I placed an order online as that's what their website states is the preferred way during COVID. Approximately 10 minutes after I placed my order I received a confirmation text saying my order was successfully placed and to await a message to pickup. It is now one day later and after multiple attempts to contact the store they sent me one text saying " It was crazy busy yesterday so people who came in got priority". I never received any notifications, emails, calls or anything stating that my order was canceled but looking online the sale is cancelled out. Customer service is something that brings me back time and time again to the places I love supporting in my community. It's clear this place is not customer service oriented. read more

Nirvana Cannabis - Customer "Support". - Cannabis Clinics Near Me - Phoenix, Arizona

Be very careful folks, this dispensery has now on two occasions burned me with incredibly old flower. This time i documented it and brought it to the manager Erica's attention. Her resolution after apologizing for old product, which in my opinion is acknowledging the issue, moving forward asked me to drive back to dispensery with product and receipt and we'll give you store credit. Not even offering to replace it, but a store credit AND then i asked what happens to my legally recorded AZ state information on the allotment allowed and got the sorry we cannot change the purchase from your AZ state record but WILL record the amount again with using the "store credit". So, they have the product back (probably to re-sell) and i get recorded for the amount twice? Hmm that sure does NOT SOUND LEGAL TO ME? No thanks Giving Tree, you lost a customer. Hopefully the state monitors these messages. Bottomline folks, some clear ethics issues here if not illegal. Save your money and use one of the many other dispensaries. read more

Nirvana Cannabis - Giving Tree purchase on 12/07/2020 Notice the "harvest date" folks 03/27/2019 Becareful you do not get burned with incredibly old flower. - Cannabis Clinics Near Me - Phoenix, Arizona

Fantastic staff and wonderful products highly recommended I look forward to making them my regular cannabis stop, The fact that they have a point system is also a huge bonus! The staff was very friendly and knowledgeable and gave me exactly what I needed and even recommended some amazing concentrates, and since it was my first time they gave me a free gram of herb! You definitely have to check them out. read more

Had an unfortunate experience here today. Submitted an online order through Leafly, and received a text within the half-hour that my order was ready for pick-up. Great! Got in the car for the not-so-short drive to Giving Tree. When I arrived and they called my name, the salesperson said, "We sold out of what you ordered HOURS ago. I hope you got our text that we don't have what you ordered ." I showed her my phone -- that I got no text from Giving Tree, only from Leafly, indicating my order was ready for pick-up. Then she lookup my customer record in their system and said, "Oh, we don't have your cell number on file." So, they couldn't have texted me. She also could not explain why the Leafly system let me order something that was out of stock, let alone why I got a text that said my order was complete and ready for pickup. I suggest not patronizing this place unless you live very close and can afford to be out of medication if the same thing happens to you. read more

This dispensary on the outside looks like a gas station, which lures customers to check out the place. Parking is ample so there's no need for squabbles with the other customers. You can tell that the owner spent a lot of money with the aesthetics of the facility creating a more comfortable environment where customers are not intimidated. My only gripe with this place is the lack of variety in the edibles. Everything was with a gummy or candy. Where are the crumpets?'! I also noticed how this dispensary did not have too many specials like other facilities. All in all, this place met my expectations. Thank you! read more

Dispensary has a very clean and more modern look . The staff was professional, friendly and helpful . I will definitely return

Extremely busy with extremely helpful staff answering questions about the menu items prices

Hate coming here at night. Always plan for at least a 40 minute trip because they never have the staff to support the need. They do not plan for new comers that will ask a lot of questions and tie up one of the two reps to help for more than 20-30 minutes. Just not an efficient process. read more

I have been going to this Dispensary for a couple of years now and I absolutely love the warm welcomes and being greeted by my name. They are very knowledgeable and personable. They are my Favorite Dispensary to go to. They also have deals everyday of the week! Download their App and Earn Points towards Free Cannabis! read more

Guys at e knowledgeable and very hu Check in process very smooth. Very good product for surepre rolls laced with kief lethal read more

Normally I love this place I place my orders online walk in and pick up with little to no wait time!But I have had a couple of issues with them advertising deals and them not being available when I order so I point it out when I go in and show them proof of the deal and they honor it no problem,that was until today!i placed an order for Vapen chocolate bars as I often do when they are on special and right away I noticed they did not give me the discount on the order so no worries I order and figured it would be corrected when I picked up but no it was not and I asked the cashier and she said oh we took that deal down because this was the last two bars we had I said well ok but the deal is still currently up on the website and I showed her proof of that ! She still insisted that it was taken down so I asked to speak to a manager she said I am a manager but I will ask my boss! She then comes back and says ok I will honor the deal this time but we have helped you before so I am going to note that on the account so in the future you know !!! I said excuse me! So because I'm going to ask you to honor a sale/deal that you are currently advertising which I showed you proof by pulling up your website in front of you and showing you that it's still currently on there you're going to put a basic black mark on my account saying that I was getting a deal that wasn't valid?at that point I was so upset you are basically calling me dishonest or a liar for asking you to honor a deal which you currently have posted on your website (and currently still is 2 hours later) I have never asked for a discount or a freebie!! I have yes ordered items that were supposed to be on sale/deals via your website and when I went in to pick up they were not priced correctly and asked you guys to do the right thing by honoring them so for that reason I basically got blacklisted I had a note put on my files so whenever I go into your store the cashier is going to see that and I don't think that's fair I did nothing wrong and I was made to feel like I was lying or being dishonest and were trying to cheat your store in someway! I spoke with two separate managers and still left the store crying in tears because I was made to feel so belittled you don't know that I'll ever return to this location and this is the only store that I have used since receiving my med card just FYI super bummed! read more

Nirvana Cannabis - Proof the the deal is still on the website at 11:41 am on January 6th almost 2 hours after my purchase! - Cannabis Clinics Near Me - Phoenix, Arizona

I had my first experience with any dispensary and I can't say enough about the entire staff. I was new to this and battling cancer, have anxiety and can't sleep and the staff spent quite a bit of time explaining each product and made great recommendations for various products to try. Everyone has been so helpful and I am doing better. The facility is beautiful and the room you go into for product is clean and nothing like I envisioned since I have never been in one but have seen other dispensaries that I wouldn't step foot in. I can't say enough about my experience and urge others to try Giving Tree. read more

I enjoy coming to this dispensary it's like a museum of bud bidness I love it, go and check out what they got, great deals and amazing strains read more

Nirvana Cannabis - Bud bidness - Cannabis Clinics Near Me - Phoenix, Arizona

Giving Tree has very convenient ways to purchase, and pick up your order. The staff is very attentive in making sure you have been assisted in a timely manner. The store is very clean, and orderly. Convenient location as well. read more

This new location is awesome! Their staff is warm, friendly and knowledgeable. They keep it super clean in there and you can get in and out fairly quickly - just make sure you have your ID's ready. They make sure their displays were kept clean, and it's rare for me to hear they've run out of product. Even though this is a bit of a drive (almost 20mins) it's definitely worth it for the quality of product I get. Thanks!! read more

Great place up N. PHX. They have a great selection and the tenders are friendly and knowledgeable. I recommend this place. Just stop by and see for yourself. read more

What a fantastic experience! I was nervous as this was my first time in a dispensary and they couldn't have made it more comfortable. There's a comfortable waiting area for non-card holders to wait. Paperwork was a snap and after getting a copy of my card and driver's license, I was taken into the shopping room. They were extremely helpful and there was none of that if-you're-buying-this-you-should-be-in-the-know business. Their products run the full spectrum with different strengths. If you're new to the game and want a friendly face for your first (or 50th) time, come here. read more

Quality medicine, all the staff is awesome and Shae at the front desk is the best! I love that there's always water and snacks in the lobby area and plenty of parking. Order online for quicker assistance~ read more

Nirvana Cannabis - Diamonds are a girl's best friend... - Cannabis Clinics Near Me - Phoenix, Arizona

They are my one and only dispensary The staff is knowledgeable and kind they know your needs they get to know you as a person to better help you pick out the right medication! Lots of perks and lots of smiles my kind of place everyone is wonderful! They even know me by name!!!!!!! read more

I'm speechless. This was one of my go-to stores. But after today I have to be done with this store. I made an online pick-up order. After picking up, I saw that what they gave me was 10% lower THC that what I ordered online. I never had this problem here. When I went back, they told me they ran out at 26% so subbed me at 16%. But they didn't say anything before I checked out and handed over my $90. They didn't even apologize or acknowledge. The hubris was breathtaking. They finally said they'd give store credit minus the $17 taxes. I don't understand. They told me straight to my face they switched it out for something different that I didn't choose and then didn't tell me and now I'm helpless. They have my money, shame on me for being fooled. So if I can't trust the store, I'm not coming back. They'll probably delete or hide this review anyway. But if they don't, the lesson is ALWAYS check your bag before you leave. Don't trust them. They don't care about you, just the money. And I can't afford that. read more

Friendly front office, I love how they give you literature on different items and how they work, I also like they give a log of what symptoms and what strain and how it worked which is helpful for sure. Francisco I believe his name was he was very friendly and helpful. Good customer service. read more

It was my first time visiting his dispensary. I ordered online and got a text almost immediately that my order was ready. There was a short line on the medical and recreational side but it moved very quickly! The security guard manning the door was very friendly! Once inside I was greeted by Dominic, who gave me my total so I was able to get money from their in house ATM. Dominic was super kind and helpful! The whole process, including waiting in line, took no more than 10 minutes. Overall a great experience and this will definitely be my new spot! You guys are killing it! read more

Cool place, great deals. I'd definitely recommend to a friend! They really care for their patients!

This dispensary has a great selection. I always pick up prerogative and they never disappoint read more

Nirvana Cannabis - Cannabis Clinics Near Me - Phoenix, Arizona

Clean facility and with great customer service. They have a great selection and are friendly. They have quality products are fair prices. I highly recommend! read more

Sweet honest caring people. Everyone is nice and knowledgeable about the products. The place is clean and well kept. The prices are slightly higher. But I have noticed the product is way better than what I have purchased at other dispensaries. If you want something they don't have. They will find it for you! Even if they don't sell it This is how you do business! Very loyal to this place and will remain that way. They also reimburse atm fees. Which is awesome! I hope this place is around for a long time! read more

Amazing experience!! Great product at great prices! I'm a first-time recreational buyer, I was blown away, very cool!!!

Normally I head to the nearest dispensary out of convenience but I'll drive the extra mile(s) for the service and vibe I get from here. My first visit was a phenomenal experience that will keep me going back for more! I appreciate the staffs knowledge and recommendations on strains to try. I was educated on terpines as well as what's best for anxiety and sleeplessness (Death Star does it for me!). read more

Sold me what must have been about 10 year old flower, so it's time to find a new dispensary.

Just moved right next to this dispo so I was super excited to try it. I came in and bought two of the house carts, they were nice and cool and very helpful. Fast forward next day comes around hitting one of my carts and it had leaked all through my battery and when I went to hit it all came out of the top. (It also gave my throat a very weird soar feeling) I came in and they said I could exchange the one that leaked for something but that I had to have the receipt for the other one even tho the purchase was on my account history. I exchanged the one leaked cart for weed and decided to also buy some cones and an edible. Although they wouldn't take back the other cart with out a receipt even though it was on my account history and it was their house cart, I was still pleased with the exchange of at least the one although I was annoyed and could tell they were partially annoyed. I had gotten some flower and a 30- pack of cones. I go out to my car after the purchase look and the cones only had 14. Now usually not a big deal but seeing as I already had some issues and now had to go back in there AGAIN was quite embarrassing luckily a very lovely lady helped calm me but when I had come in the same guy annoyed before looked and told her I didn't even buy the 30 pack I bought a four pack all frustrated and I could tell. Not okay ,be frustrated but don't show at least in front of customers. Anyways I ended up asking for my money back and left very furious. I'm writing this because just as I thought my other cart from them started leaking and I am not going back in nor will I again. read more

Good products good prices decent service. I hate to be the Yelp snob, but they come with the weed a lil too slow. I haven't been to another dispensary in az, but vegas pumps their customers out. Lived there 3 years, been to 20 spots. Never quite this slow. 4 stars for being close and prices aren't too bad. But tighten it up on speed. I'll give you five stars. Girl in the front showing shoulder. You are cool always read more

Great flower, best I've had in the Valley. I would recommend getting better containers for your 1/2 ounce flower. The glass is thin and the top I had was hard to get on. It wasn't even a quarter gone when I tried to push the lid on and the glass exploded in my hand slicing 3 fingers open and sending GMO cookies all over my living room. read more

Nirvana Cannabis - Cannabis Clinics Near Me - Phoenix, Arizona

Best first time experience! Will helped me figure out what would work best and made great recommendations. The shop is super clean and a great shopping experience. I will definitely be going back. read more

I love Giving Tree Dispensary! Their flower is my favorite of all I have tried throughout the valley. Their staff is really friendly, helpful and informative. I can't wait to see their renovations and pick up some White Widow. By far my favorite strain read more

It's 2021, this dispensary is long overdue! Great staff and customer service. Nice product inventory and online ordering, what could be easier? Kudos to the women! read more

Very clean and great dispensary the people are super nice who work there, they are being very good with all the covid protocols.

Very attentive staff and quick service! I'm very conveniently located and great product. It just so happens that my first visit to GTD couldn't have gone any better. I happened to be there on a day they were giving away free pipes AND free shirts. Totally a coincidence but still. I walked away with a free pre-roll and purchased an eight of Kimbo Kush and White Widow. I've yet to smoke the WW but I couldn't have been happier with the Kush. The smell filled my whole house (which i am not opposed to). Really love the environment here too, it's leas of a weed shop and more of a medical wellness center. Very classy. Awesome staff. Will be back again! read more

Waited for my online order to be packaged for 45 minutes, when prompted that it would take 2. Was "hooked up" with a discount that was the sales price... "we took the tax out". The order was prepackaged... read more

If you want personal, professional bud tenders, look no further! The Giving Tree is the place to go!! From the front office where you're greeted with a smile, to the bud tenders in the back, you'll get the help you need! Their medications are top notch! Outstanding deals and the price is always right! Professional, courteous and caring 100% all of the time! Check them out, you won't be disappointed!! read more

I had written a review back on 7/10 but yelp had my location wrong lol. I am in Phoenix not San Fran! This location is incredible. Nicest people and great selection. I went on a big sale day(7/10) and they allowed me to buy extra sprinkle boxes over the limit bc I am having surgery in a week(back then it was supposed to be 7/19 but got rescheduled). The surgery is on my jaw and I won't be able to attempt to chew for at least 30 days so to help with pain sprinkle is ideal. They were so kind and understanding and I will definitely go there again. Def 5 stars! read more