Dr. Chavez and his staff were very kind to me. I needed an Oral Surgeon, after having negative…read moreexperiences in the past. Dr. Chavez patiently listened to my concerns and walked me through each step of what he would need to do to prepare my implant (from another Practice) for an implant tooth in a few weeks from my Dentist. Dr. Chavez worked quickly, with a light touch and minor discomfort, and he and his staff both addressed my after care questions completely. I'm so glad I trusted Dr. Chavez and his staff!

I had a wonderful experience here!! I have avoided getting all 4 wisdom teeth removed for YEARS…read morebecause I was so nervous about the procedure. However my initial consultation with Dr. Chow left me feeling confident and ready to take on the challenge, and it was easy as could be!! The entire process was very clearly explained, painless, and all the staff were so kind! Thank you!!

The woman in the front office, Kaelinn, is very kind and polite. However, everything else at this…read moreoffice is a mess. The dentist was pretty dismissive of my concerns at the initial consult for my wisdom teeth removal; I wrote this off as being due to my own nervousness about the procedure. Then, Limchaseng prescribed me medication that I was allergic to, and it took two weeks of (mostly unreturned) phone calls for me to get that straightened out. He claimed that I probably wasn't really allergic, and that it would be fine: I had to insist to get a different medication prescribed. The bigger issue, though, had to do with extremely shady financial dealings. The first thing I had asked was whether they accepted my insurance; I was assured over and over again that they did. Then, when I came in to pay the deposit, they did a complete bait and switch. They waited until I had paid $600 deposit, and then demanded an additional $3,000 dollars seconds later, and said they would not perform the surgery unless I paid it, claiming that my insurance was unreliable. When I questioned the change, Limchaseng came out and was extremely unprofessional, asking me why I thought it was okay to not pay him and why I thought it was acceptable for him to not pay his staff a living wage(?). This all happened 5 days before my scheduled surgery: I had already taken time off from work, as had my partner, and I really needed to have the procedure done on the scheduled date. Luckily, Novato Oral Surgery had an opening on that date - they were kind, compassionate, and professional, and took excellent care of me. My insurance came through with no problem, and the total out of pocket cost was 1/3 what Limchaseng had initially charged for a "deposit." Also, Limchaseng exclusively hires young women, and calls everyone who works in his office as "his girls." These women seem to be good at their jobs, but the way he refers to them is very odd and off-putting: adult women are not children. Strongly recommend everyone pay attention to all the negative reviews here and find a different oral surgeon!

My dentist referred me to Dr. Louie for a tooth extraction. I am a senior citizen, and have had…read moreextensive dental work throughout my life. My experience with Dr. Louie was one of the easiest and quickest procedures I have ever had! Dr. Louie was professional, courteous, and clearly expert at what he does. Every one of his office staff were also professional, knowledgeable and courteous. I highly recommend Dr. Louie for your dental needs.

Ok - i don't write many reviews on here but sometimes you just KNOW you have to do one because of…read morewhat happened. So this was my first visit to Hillcrest. I'm 48 years old and I have NEVER EVER had a dentist that could completely numb my mouth. Dr. Straub is a fun loving guy and told all sorts of jokes to calm me down and then told me I needed an emergency root canal. YIKES!!! I have no idea what was in the shot he used but for the very first time in my lift I felt absolutely NOTHING. And if you're gonna feel pain, it will be during a root canal. I'm a fan!!!

I had my first crown done by a dentist in Santa Rosa who was highly recommended. The experience…read moremade me dread my next dentist visit. My experience with Dr. Straub couldn't have been more different. Very little discomfort, and a great result that hasn't given me any trouble in the year or so since. Thank you!

Dr. Chan is the best dentist I have ever gone to, and I've had a life-time of dental procedures…read more She is a world-class proven master of her profession, and I feel very lucky to have her on my side! Anyone apprehensive about going to the dentist can be instantly reassured. I had a filling and a crown done in one appointment and I actually fell asleep! I am bragging about her to everyone I know. She's a phenomenon conveniently located and committed to her patients comfort and care, a great humanitarian. The entire staff reflects these qualities in the kindest way. I recommend her highly.

Wonderful, I would like to recommend this dentist .I love the way they made me feel comfortable I…read morehighly recommend visiting DDS Chan.

I was a patient of Ms. Smida when she had her practice in Petaluma at 4th & B. She was sketchy in…read morethe extreme. She did a "root planing" that took all of 20 minutes, did NOT plane at all - just roamed around in my mouth with a pick but charged my insurer for the planing. Then she did a root canal, she made the crown out of some extruded plastic goo that was hardened using UV light, looked pretty cheesey when she did it and sure enough it failed the next day. Was seeing her for 2 years and I gave some serious thought to filing complaints at the time but did not. It utterly destroyed my trust in dentists, I have literally not seen one since and that has been 13 years ago and have broken/missing teeth. This woman is a crook.

This is one of the worst dental offices I've been to. I went to Dr. Smida regarding wisdom teeth…read moreremoval. Despite the fact that my dentist sent all of my current x-rays, they took more and then did a cone beam x-ray. All Dr. Smida had to say was not to remove the wisdom teeth. She sent me a copy of the cone beam report and it stated I had a tooth with pulp resorption which needed to be removed. I called the office to find out if she would take it out and she no. When I called back again to ask how urgent this matter was, I was told the doctor was too busy and to book another appointment to discuss it. I also did an oligoscan which I highly recommend but not at this office. I had some serious irregularities which Dr. Smida said she would have to check with her tutor for a treatment plan. When I spoke to her on the phone, her recommendation was to take epson salt baths. I've spent months researching what I need to do and have found her response to be pathetic. They won't even print the report for you; they email it. But they only email 2 pages even though there are 3 pages. Since I saw the 3 pages in the office, I told them I want the 3rd page which I did eventually get. This office may do the scan, but they sure don't know how to offer a treatment plan to fix the problems. I spent just over a $1,000 - what a waste of money!

My dentist referred me to Dr. Louie for a tooth extraction. I was dreading this, and expecting a…read morelot of pain and anxiety. As it turns out, this was one of the most positive dental experiences I've ever had -- I'm a senior citizen, and have had a LOT of dental work! Dr. Louie extracted my tooth quickly, efficiently, and easily! I couldn't believe we were done when he said we're finished. I experienced no pain either during or after the extraction. I never had need for pain medication or ibuprofen. In addition, each person in the office performed their job with courtesy, professionalism, and friendliness. I highly recommend Dr. Louie and his excellent staff!

Oh, the rapture! Having Cheryl clean my teeth was like going to a day spa, but getting all of the…read morebeauty treatments on my teeth instead of my skin. Getting more serious though, Cheryl is a great dental hygienist and we get along like peas and carrots. I make stupid jokes and she's nice enough to laugh at them. Dr. Griffiths also shared with me the three year old humor he's used to and then shared one with me that made me laugh out loud. Always received great care here, the people are all friendly, and I'm happy to see that they are back able to do their work during this unfortunate pandemic. Would highly recommend to anyone needing a dentist that cares about their patients.

I've had great experiences with the dentists and the hygienists. The front desk on the other…read morehand.....

Dental adventures involving complicated, always expensive and potentially painful experiences are…read moremy mainstay. I thought I had everything done that I could get done until my dentist Dr. Matt Anderson said after I broke a tooth, "You can avoid having a dental implant if you have a crown lengthening. It may even save you a little money and you get to keep your tooth." I Googled it and started to shake, "The bone above the broken tooth is shaved and therefore lengthened to allow a pin and then a crown to be placed." So Dr. Anderson sent me to Dr. Mercedes Heitman in Petaluma for the bone shearing, and gum surgery event. Not gonna lie, I was NOT looking forward to this at all. Plus I read online the "after" experience could be painful. So the extremely good news is that Dr. Mercedes Heitman and her assistant Madelelyn were amazing. The crown lengthening was carried out with utmost skill and care and I did not have one moment of pain during or after the procedure. This team was constantly checking for my comfort level and reaction. And, Dr. Heitman has something not often seen in the dental world: a sharp wit and polished sense of humor. The women who run the office are equally welcoming and efficient. I cannot recommend Dr. Heitman's work highly enough. You are in good hands with her.

I requested dental records to be transferred but there was a delay. The assistant never processed…read morethe dental records request and my new periodontist requested to have them asap by my next appointment. I had to speak to the office manager at Petaluma Periodontics. She said she will try to contact my new periodontist, but she was never apologetic. She sounded annoyed by the complaint. Poor customer service.

Dr Achyuta is a caring and knowledgeable Professional. She…read moreis understanding & recognizes the fact Dental Health is sometimes neglected. She does not berate or lecture her patients. I feel she took care of me as if I were her Mom! Made me feel good about the work and the results. She explains everything and is open to changes in the plan...TY Dr Achuta

Took way too long. They're too lazy to add another bracket. All their stuff is dusty and in a not…read morevery good place one star

Dr. Boyton is a fantastic listener and helped gameplan a fairly complex dental surgery with my…read moredentist and orthodontist. The procedure went smoothly and healed better than expected. I can't recommend him enough!

I highly recommend Dr. Boynton. He is exceptionally kind. Caring empathetic, and a master of what…read morehe does I did not even need pain medication. I wish I could give him 100 stars . Thank you