Dr. Chavez and his staff were very kind to me. I needed an Oral Surgeon, after having negative…read moreexperiences in the past. Dr. Chavez patiently listened to my concerns and walked me through each step of what he would need to do to prepare my implant (from another Practice) for an implant tooth in a few weeks from my Dentist. Dr. Chavez worked quickly, with a light touch and minor discomfort, and he and his staff both addressed my after care questions completely. I'm so glad I trusted Dr. Chavez and his staff!

An older family member needed a broken tooth extracted. The places recommended by their regular…read moredentist did not have confidence-inspiring reviews, and were recommending add-ons that we were not clear why they were needed. So we decided to call Petaluma Oral Surgery based on Yelp reviews. They were very accommodating. We lucked out with Dr Vicente Chavez having an opening in Petaluma. He fully understood some of the complications this older person had and suggested the best approaches, confirmed the expensive add-ons were not needed. The patient experienced minimal discomfort after a quick procedure, and following their precise instructions was back on track within 3-5 days. Thank you Dr Chavez!

The woman in the front office, Kaelinn, is very kind and polite. However, everything else at this…read moreoffice is a mess. The dentist was pretty dismissive of my concerns at the initial consult for my wisdom teeth removal; I wrote this off as being due to my own nervousness about the procedure. Then, Limchaseng prescribed me medication that I was allergic to, and it took two weeks of (mostly unreturned) phone calls for me to get that straightened out. He claimed that I probably wasn't really allergic, and that it would be fine: I had to insist to get a different medication prescribed. The bigger issue, though, had to do with extremely shady financial dealings. The first thing I had asked was whether they accepted my insurance; I was assured over and over again that they did. Then, when I came in to pay the deposit, they did a complete bait and switch. They waited until I had paid $600 deposit, and then demanded an additional $3,000 dollars seconds later, and said they would not perform the surgery unless I paid it, claiming that my insurance was unreliable. When I questioned the change, Limchaseng came out and was extremely unprofessional, asking me why I thought it was okay to not pay him and why I thought it was acceptable for him to not pay his staff a living wage(?). This all happened 5 days before my scheduled surgery: I had already taken time off from work, as had my partner, and I really needed to have the procedure done on the scheduled date. Luckily, Novato Oral Surgery had an opening on that date - they were kind, compassionate, and professional, and took excellent care of me. My insurance came through with no problem, and the total out of pocket cost was 1/3 what Limchaseng had initially charged for a "deposit." Also, Limchaseng exclusively hires young women, and calls everyone who works in his office as "his girls." These women seem to be good at their jobs, but the way he refers to them is very odd and off-putting: adult women are not children. Strongly recommend everyone pay attention to all the negative reviews here and find a different oral surgeon!

My dentist referred me to Dr. Louie for a tooth extraction. I am a senior citizen, and have had…read moreextensive dental work throughout my life. My experience with Dr. Louie was one of the easiest and quickest procedures I have ever had! Dr. Louie was professional, courteous, and clearly expert at what he does. Every one of his office staff were also professional, knowledgeable and courteous. I highly recommend Dr. Louie for your dental needs.

This is the most unprofessional business I've ever experienced. The staff are very intrusive with…read moreyour own business. Laura is the nastiest person in the office. There are so many other options to choose from. If you want to just get work done without being pestered then don't go there. Absolutely the worst staff ever. They continue to loose many of there patients do to there unprofessional practices. Many of my family has moved on from them. I recommend you look elsewhere. This is no joke you'll regret your choice if choosing this practice.

Dr. Nizibian and his staff are so friendly. Dr. Nizibian is great. Needless to say, I am an…read moreappreciative patient!

I was a patient of Ms. Smida when she had her practice in Petaluma at 4th & B. She was sketchy in…read morethe extreme. She did a "root planing" that took all of 20 minutes, did NOT plane at all - just roamed around in my mouth with a pick but charged my insurer for the planing. Then she did a root canal, she made the crown out of some extruded plastic goo that was hardened using UV light, looked pretty cheesey when she did it and sure enough it failed the next day. Was seeing her for 2 years and I gave some serious thought to filing complaints at the time but did not. It utterly destroyed my trust in dentists, I have literally not seen one since and that has been 13 years ago and have broken/missing teeth. This woman is a crook.

This is one of the worst dental offices I've been to. I went to Dr. Smida regarding wisdom teeth…read moreremoval. Despite the fact that my dentist sent all of my current x-rays, they took more and then did a cone beam x-ray. All Dr. Smida had to say was not to remove the wisdom teeth. She sent me a copy of the cone beam report and it stated I had a tooth with pulp resorption which needed to be removed. I called the office to find out if she would take it out and she no. When I called back again to ask how urgent this matter was, I was told the doctor was too busy and to book another appointment to discuss it. I also did an oligoscan which I highly recommend but not at this office. I had some serious irregularities which Dr. Smida said she would have to check with her tutor for a treatment plan. When I spoke to her on the phone, her recommendation was to take epson salt baths. I've spent months researching what I need to do and have found her response to be pathetic. They won't even print the report for you; they email it. But they only email 2 pages even though there are 3 pages. Since I saw the 3 pages in the office, I told them I want the 3rd page which I did eventually get. This office may do the scan, but they sure don't know how to offer a treatment plan to fix the problems. I spent just over a $1,000 - what a waste of money!

Dr. Chan is the best dentist I have ever gone to, and I've had a life-time of dental procedures…read more She is a world-class proven master of her profession, and I feel very lucky to have her on my side! Anyone apprehensive about going to the dentist can be instantly reassured. I had a filling and a crown done in one appointment and I actually fell asleep! I am bragging about her to everyone I know. She's a phenomenon conveniently located and committed to her patients comfort and care, a great humanitarian. The entire staff reflects these qualities in the kindest way. I recommend her highly.

Wonderful, I would like to recommend this dentist .I love the way they made me feel comfortable I…read morehighly recommend visiting DDS Chan.

Ok - i don't write many reviews on here but sometimes you just KNOW you have to do one because of…read morewhat happened. So this was my first visit to Hillcrest. I'm 48 years old and I have NEVER EVER had a dentist that could completely numb my mouth. Dr. Straub is a fun loving guy and told all sorts of jokes to calm me down and then told me I needed an emergency root canal. YIKES!!! I have no idea what was in the shot he used but for the very first time in my lift I felt absolutely NOTHING. And if you're gonna feel pain, it will be during a root canal. I'm a fan!!!

I had my first crown done by a dentist in Santa Rosa who was highly recommended. The experience…read moremade me dread my next dentist visit. My experience with Dr. Straub couldn't have been more different. Very little discomfort, and a great result that hasn't given me any trouble in the year or so since. Thank you!

Dental adventures involving complicated, always expensive and potentially painful experiences are…read moremy mainstay. I thought I had everything done that I could get done until my dentist Dr. Matt Anderson said after I broke a tooth, "You can avoid having a dental implant if you have a crown lengthening. It may even save you a little money and you get to keep your tooth." I Googled it and started to shake, "The bone above the broken tooth is shaved and therefore lengthened to allow a pin and then a crown to be placed." So Dr. Anderson sent me to Dr. Mercedes Heitman in Petaluma for the bone shearing, and gum surgery event. Not gonna lie, I was NOT looking forward to this at all. Plus I read online the "after" experience could be painful. So the extremely good news is that Dr. Mercedes Heitman and her assistant Madelelyn were amazing. The crown lengthening was carried out with utmost skill and care and I did not have one moment of pain during or after the procedure. This team was constantly checking for my comfort level and reaction. And, Dr. Heitman has something not often seen in the dental world: a sharp wit and polished sense of humor. The women who run the office are equally welcoming and efficient. I cannot recommend Dr. Heitman's work highly enough. You are in good hands with her.

I requested dental records to be transferred but there was a delay. The assistant never processed…read morethe dental records request and my new periodontist requested to have them asap by my next appointment. I had to speak to the office manager at Petaluma Periodontics. She said she will try to contact my new periodontist, but she was never apologetic. She sounded annoyed by the complaint. Poor customer service.

I needed a root canal because my tooth hurt a lot. They saw me for a consult, recommended that I…read morehave it done, and Dr Daniela Auerbach took care of me immediately. Apparently my root canals were very calcified as she had to work on me for quite a while, but she got it done explaining everything along the way. She must be tired at the end of the day as it is a pretty physical effort on her part. If I ever need another one, which I hope I don't, I'd see her again. It's nice not to have a toothache.

I am writing this so people can be aware of the falling customer service standards. I work at a…read morehealth clinic myself, and would never address people in the manner that "Debbie" did. I had to cancel due to a family emergency, something we all have to go through sometime in our life. Instead of being kind and rescheduling with me, Debbie sighed and acted as if I was an inconvenience to their facility. A root canal among other procedures are expensive enough, and no one needs the attitude or rude services when they already are going through a rough patch. If you have other options at your disposal, definitely do not go here and deal with someone as nasty as, Debbie. Good luck out there!

I seen Dr. Christensen for over 7 years Him and his staff are so friendly and the hygentist take…read morethe time to do a through cleaning and educate on your perio and tools to help you clean your teeth much more effective....

You overcharged me for cleanings that should have been covered by my medicare delta dental plan…read more(they confirmed this over phone!) For three years i had to pay 200++ every visit! I think you are fortunate that i never issued formal complaint! And now you are sending me emails on what great members of the community you are. You take advantage of seniors!!

Turned me away because I couldn't handle 20+ X-rays even though I told them in advance that I…read moregagged and have muscular dystrophy.