No matter the age, aches, or pains....Dr. Chan and staff are great. Little guy was pretty calm with all the technology and cartoons. Dr. Chan runs a great operation with committed staff. Prices are very fair! read more

Von Chan, DDS - Great for the little ones! Dr. Chan and staff were great. Always a good time no matter the age, aches, or pains. - General Dentistry Near Me - Petaluma, California

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Needed dental work immediately because I was in pain. The office accommodated me and squeezed me in for dental work. I had a hole in my tooth that was collecting food and pretty much infected my tooth. Instead of pulling my tooth out because I needed a root canal, Dr. Chan tried to save my tooth as much as she could. Staff are friendly, office ambiance is almost like a spa. Was provided headphones to watch a movie while I was being worked on, lighting panel was a sky, and was provided a blanket because I was cold. I walked out feeling so much better and like a whole new person. I highly recommend this office!! read more

I was long overdue finding a dentist here in Petaluma, and I was lucky enough to find Dr. Lin. He was able to clearly show me with photographs and x-rays where I had tooth decay and required fillings, so there was no doubt in my mind I was getting necessary work done. The fillings themselves were very painless and one of the first times I did not have to return to the dentist for small adjustments regarding my bite. They also provide a great savings program for private pay patients for those of us who only get Kaiser coverage through our employers. Highly recommend! read more

Up until we found Dr. Chan's office, the dentist was always a drag and most unpleasant. At the last visit in January, a recommendation was made for all 4 wisdom teeth to be extracted. Although this is a common procedure for ages 18-25, it's never something to take lightly as it is still a surgery. We waited. Today's visit, 8/3/23 was great. Our appointment was for a teeth cleaning, however, we walked in with a page of questions about wisdom teeth extraction. I'm sure a parent with a list of questions is any doctors dread. Our tech, Sean took some pictures and brought them up on screen and walked us through each area, fielded follow up questions and made sure each question on my list was answered to my satisfaction. Dr. Lin came in, meticulously reviewed what we had going on, also took time to explain what he saw and confirmed my assumption that recommendation to extract was premature, and we'd monitor at next appointment. Questions were answered to my satisfaction and truthfully. Dr. Chan stopped by also to make sure all questions were answered. (I think she remembers us as the question family lol). Long story short, in this day and age, it is important to advocate for your health and health of your loved ones. Dr. Chan's office has earned my trust with her friendly, knowledgable, hilarious and honest staff. I will always arrive with a list of questions and know that I will be respected for doing so and they will be answered truthfully and without a rush to get us out the door for the next person. Our best, Griffin Family read more

Great dentistry. Dr. Chan and Dr. Boyer (now retired) are excellent dentists. They are highly skilled, they leverage the latest technology, and they are warm and friendly people. The dental support team are all excellent; skilled, professional and friendly. They do a great job supporting Dr Chan and are a pleasure to be around. The business side of the office is equally excellent. They provide reminders, alerts to opening in the schedule, and have never made a billing or scheduling mistake. And they and are always welcoming, friendly, and professional. This is a very well run dental practice. Nice work Dr Chan and team! read more

10/10 recommend! Everyone is so kind. There is plenty of parking and the receptionists at the front are so helpful

Dr. Chan and her staff are amazing. I'm one of those dreaded nervous patients. From the moment i walked in the door, the team greeted me with kindness. They explained the whole process of what would happen, and assured me that there was no shame in taking every measure to ensure i was calm. I was prescribed Valium to take prior to my arrival to ease my anxiety, given nitrous during the procedure, and they even turn off the lights and let you watch Netflix with headphones on to avoid most of the dental sounds (or at least alleviate them). They were incredibly gentle, responded immediately if i said i felt anything, and boy does she know how to painlessly administer the Novocain shots! I used to be afraid of the dentist, but with this practice, i don't feel like i need to be anymore. I will be telling lol my friends about them. read more

We have been with Dr. Von Chan for almost 10 years. Her office is so modern, and the staff is always incredible.

Two fillings and final Invisalign scanning before retainers! All excellent work, as always. I'm amazed (and grateful!) at how gentle and successful the anesthesia for the fillings was. Great dental office, friendly, efficient warm and kind. Beautiful, super clean office, too! I always look forward to interacting with Dr. Chan and her team. Sarah is my Invisalign expert and I always go to Sean for my cleanings. The Invisalign process has been long, but really worthwhile. I can't believe the difference in my teeth now! read more

WOW! From the moment I stepped into the office I immediately felt as if I had stumbled upon the future of doctors' offices. The ambiance of the waiting room was warm and inviting, beverages in a fridge and quant snacks on the table, made for a most comfortable wait, for a NORMALLY, most uncomfortable necessary requirement. Just as I was enjoying my surroundings, I heard my name. Could have relaxed for a few more minutes, but it was 2pm on the nose. I was welcomed and given a brief tour, as I was a new patient! Their state-of-the-art technology surpassed my expectations, as well as the array of services offered. The actual consultation was above and beyond. Thorough is an understatement. Knowledge and Communication, unmatched. Transparency with Respect, check! Without going into detail about my personal dental issues, I have never felt so comfortable fully exposing my most self-conscious feature. So, what about the price you ask.....VERY reasonable, they have a membership plan to provide you with discounts and other perks.(just ask, if they don't already offer) I was given a plan with every procedure itemized by description, individually priced and divided into a practical timeline. I have been prolonging the dentist for far too long, but thankfully for Dr. Chan and the team, I am optimistic and dare I say, excited about future appointments. In conclusion, I was extremely impressed and so grateful to have found them! read more

Always a great experience with Dr Chan and her staff. It's never fun having to have work done...Dr Chan is very gentle and does great work. Outstanding customer service by the admin staff as well. read more

Hi My name is Elijah and You guys changed My smile .You guys are always Nice to the clients thank you for everything

Von Chan is the best dentist I have ever been to in my 51+ years on this planet. Her office is high tech, the staff is knowledgeable and wonderful to work with, and unlike many of my past dentists, Dr. Chan only recommends major dental work when it is really necessary and she explains everything in detail. I can't recommend her practice highly enough and am truly grateful that my smile is in her capable hands. read more

Von Chan, DDS - General Dentistry Near Me - Petaluma, California

They are a great team of professionals that are willing to help ease anyone's worries, explain their processes and are great at their jobs. I've had them take care of a variety of dental procedures with a positive outcome. I would highly recommend them to any of you! read more

Prior to meeting Dr Chan I had major dread when it would come to my cleanings and dentist visits. Dr Chan is gentle and kind and truly puts you at ease. The entire staff is warm and welcoming and you leave your appointments feeling empowered and relaxed. Her office is beautiful and the technology used to maintain your dental health is top notch. The client attention given by everyone is the office is next level and I cannot say enough about how amazing this place is. I commuted from Marin county to see Dr Chan and it is ABSOLUTELY WORTH IT. read more

I'd like to say I loved my experience at the dentist today but, really, who loves going to the dentist! Actually, tho, they were very good and since I had not been to a dentist in several years. all things considered, it was very good. read more

Great dentist, great hygienist, and very pleasant staff. Thank you for taking good care of my mom!

Dr. Chan is the best dentist I have ever been to. She is so kind and sweet and does a great job describing the process. She is super patient and will answer all your questions while also explaining what she is doing. There is no dental shame in her game so if youve been skipping out on the dentist this is your time to get your teeth checked out. There are also tvs in the dental rooms and theyll keep you entertained while they are working on you. All of the dental assistant are also so great and sweet, really make me feel at ease cause I always get so nervous at the start of my appointment. The office staff is also super nice and always immediately pick up whenever I call in. Really could not recommend this office enough. read more

Thanks DrChan for a pleasant visit. I'm always impressed by the care, knowledge and experience of your staff and your gentle professional touch. I have referred several friends to your practice. read more

Always given the best advice regarding my invisaline. Would definitely recommend her services.

Been there twice for a cleaning and they never gave me on, always referring me to a another place. Listen my teeth suck and I know that but do something, stop referring me to another place when then don't do shit. read more

Dr. Chan is great! Today I had the pleasure of having her actually do my cleaning too! She is so dedicated to come in on her day off and cover her hygienist when she is on vacation! One in a million! read more

Such a wonderful office, and amazing staff!From someone who has incredible "dental" phobia, I feel completely comfortable w/ Dr. Chan and all of her staff...amazing dental care! read more

One of the very best dentists I've ever seen in all of Sonoma county and due to a complicated dental condition, I've seen many. Incredibly caring, thoughtful with great attention to detail and quality. Explained everything to be readily understood and took all the time she needed. In short, stellar. read more

It's been awhile since I last saw a dentist. I was quite nervous at first, but all the staff made my visit pleasant. Highly recommend! read more

Put on a crown that fell off. No up selling. Super affordable. Great staff and dentist. Highly recommend them.

Wow, who would have thought I'd be rating a dentist office 5 stars?!? As a new patient, I was blown away with my experience. All of the staff are extremely friendly and helpful. The office itself is spotless, the decor is beautiful, and they are taking various COVID measures to make visits safe. I was impressed with the technology used for imaging and creating digital impressions all from the dental chair. And Dr. Boyer and her dental assistant were amazing and delivered high quality patient centered care. read more

This office is so well run. Dr Chan is the best. She is a extremely knowledgeable and compassionate dentist. All of her employees from the hygienists to the assistants to the front desk are kind and caring and go above and beyond to make sure your appointment goes smoothly. She also has a wonderful in office dental plan which I take advantage of, if you don't have dental insurance. I am so grateful I found this office. read more

I have been a patient for ten years. The practice is consistently well run, organized, professional, and friendly. Dr Chan knows me and my family, and provides sound, knowledgeable consultation and advice about our oral health without being pushy or salesy. read more

Had my initial visit to Von Chan DDS and could not have been more pleased at their amazing level of care. Fantastic team here that were all engaged in patient care. They worked me into their schedule and treated me as if I was a long term patient. The experience was excellent and the process and explanations were clear and concise. No pressure with recommendations and looking forward to continued dental care from this group! read more

After 25 years with the same dentist I switched to Von Chan in January of 2020 on the advice of a friend. My insurance had switched from Delta to MetLife and Von Chan was an "in network" provider. This meant that my cleaning (also in June), exam and xrays were completely covered and there was no out of pocket cost. The offices are clean and the employees extremely friendly. However, I recently (January 2021) went for a cleaning and exam. After my appointment I was talking to the receptionist about how I was so glad that they took my insurance as it is hard to find a provider that takes MetLife. She informed me they were no longer "in network". This information should have been given to me BEFORE the work was done. Because of this I am now facing a $255 bill. Insurance only paid $57. This is NOT good customer service. read more

Gentle, thorough, highly skilled, well-appointed, kind and friendly. I felt very well taken care of. I saw Dr. Boyer. The technology Dr. Chan's office has at their fingertips to see detailed views of everything going on with the teeth and gums is impressive. Dr. Boyer explained everything to me including what we were seeing of my teeth and gums. After an extensive new patient exam, interview and cleaning, she demonstrated more effective ways for me to brush with my electric toothbrush and to use my waterpick. I'm so glad I chose this office! read more

Love the service here. The staff are super friendly and professional. Every time I come here I know my teeth are well taken care of. Been here since 2006 and they never let me down. Totally would recommend this place to everyone. Also I live in the SF and I come all the way down here, that's how much I love this place. read more

I've being going to Dr Chan for over 10 years and am very happy with the services provided by her and the professional, friendly staff. The office is immaculately clean and has an inviting, calming environment. read more

I recently needed to get a crown and it did not feel quite right when I initially left the office. I went back and I really appreciated Emma's skill and patience in getting the crown to feel just right. I also appreciate Laurie fitting me in at the end of the work day to work with my schedule. Thank you both! read more

Drs. Boyer and Chan's office staff are wonderful. I've been so happy with Sean who has done the dreaded ( but not painful) deep cleaning for me twice. They are all very professional and the office is very careful in regards to Covid. Thanks read more

I love this place! Staff is great! Place is always well kept. Easy location to get to and they always keep informed on what's going (appointments, procedures, etc...). HIGHLY RECOMMEND!!! read more

I love going to Dr. Chan's Dental Office. The best doctors, the best Staff and top of the line equipment. They are caring and spend time with you to discuss problems. Thank you. read more

Another stress free, and considerate time at Dr Chan's office. They are simply the best, in my experience!

Unclear on the concept of patient customer service - I received a bill from their office which was several hundred dollars above what would have been covered by my insurance. I called the office to clarify the billing discrepancy, and was informed that Dr. Chan had decided to drop MetLife - go out of network. Then I was told to find another doctor who would accept MetLife. The entire reason I switched to MetLife in the first place was to go to Dr. Chan... I did not receive any notification that this was going to occur nor, were we informed when my wife came in for work. I am very disappointed how they treated my family after going there for many years... This is an unacceptable business practice, and I will never return. read more