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    Lalitha Smile Dental Services

    3.0 (25 reviews)
    Closed 8:30 am - 12:30 pm, 1:30 PM - 5:30 PM
    Updated 2 months ago

    Services - Lalitha Smile Dental Services

    Orthodontics

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    10 months ago

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    Louie R Limchayseng, DMD

    Louie R Limchayseng, DMD

    3.8(28 reviews)
    2.2 mi

    The woman in the front office, Kaelinn, is very kind and polite. However, everything else at this…read moreoffice is a mess. The dentist was pretty dismissive of my concerns at the initial consult for my wisdom teeth removal; I wrote this off as being due to my own nervousness about the procedure. Then, Limchaseng prescribed me medication that I was allergic to, and it took two weeks of (mostly unreturned) phone calls for me to get that straightened out. He claimed that I probably wasn't really allergic, and that it would be fine: I had to insist to get a different medication prescribed. The bigger issue, though, had to do with extremely shady financial dealings. The first thing I had asked was whether they accepted my insurance; I was assured over and over again that they did. Then, when I came in to pay the deposit, they did a complete bait and switch. They waited until I had paid $600 deposit, and then demanded an additional $3,000 dollars seconds later, and said they would not perform the surgery unless I paid it, claiming that my insurance was unreliable. When I questioned the change, Limchaseng came out and was extremely unprofessional, asking me why I thought it was okay to not pay him and why I thought it was acceptable for him to not pay his staff a living wage(?). This all happened 5 days before my scheduled surgery: I had already taken time off from work, as had my partner, and I really needed to have the procedure done on the scheduled date. Luckily, Novato Oral Surgery had an opening on that date - they were kind, compassionate, and professional, and took excellent care of me. My insurance came through with no problem, and the total out of pocket cost was 1/3 what Limchaseng had initially charged for a "deposit." Also, Limchaseng exclusively hires young women, and calls everyone who works in his office as "his girls." These women seem to be good at their jobs, but the way he refers to them is very odd and off-putting: adult women are not children. Strongly recommend everyone pay attention to all the negative reviews here and find a different oral surgeon!

    My dentist referred me to Dr. Louie for a tooth extraction. I am a senior citizen, and have had…read moreextensive dental work throughout my life. My experience with Dr. Louie was one of the easiest and quickest procedures I have ever had! Dr. Louie was professional, courteous, and clearly expert at what he does. Every one of his office staff were also professional, knowledgeable and courteous. I highly recommend Dr. Louie for your dental needs.

    Rohnert Park Oral Surgery

    Rohnert Park Oral Surgery

    4.8(26 reviews)
    5.1 mi

    I had to get a few of my impacted wisdom teeth out and they made it easy and painless. Would highly…read morerecommend for any of your oral surgery needs!

    Santa Rosa & Rohnert Park ORAL SURGERY My review is for my experience in Rohnert Park with John R…read more Pappas, DDS, MD, JD I should be filing a formal complaint for patient negligence, but would rather not prolong the experience. https://www.dca.ca.gov/consumers/complaints/ I was evaluated by John R. Pappas, DDS, MD, JD for an emergency tooth abstraction that was fractured and infected. I had already seen Endodonics and dental. My pain was severe. I completed the medical history evaluation and reported a history of allergic reactions to many medications. John R. Pappas, DDS, MD, JD looked at my tooth for five seconds told me encouragingly he need a Kaiser Release of Medical Evaluation based on a pre-existing condition and he would treat me in a few days. He handed me the signed form to take to Kaiser. Kaiser informed the hand writing was scribbled and could not be understood. The office medical billing staff reviewed the cost with me and told me it could take weeks or months for Kaiser to respond. She signaled to a multitude of patient files telling me they were all waiting for care, because of Kaiser. I contacted Kaiser and got information about the process for the form. I called Dr. John Pappas office staff and gave them the correct fax for Kaiser ROI (877) 620-3209 and asked if they could fax the form with legible hand writing. They never did. All this done with severe tooth pain. To find out John R. Pappas, DDS, MD, JD was scheduled to be out of the office for weeks, they never faxed the form to the correct Kaiser number, they had no intention of treating me because of my health history. I ended up with a next day appointment at another oral surgery in Marin that didn't need any of these releases. Pulled my tooth out without general anesthesia. I am healing wonderfully! John R. Pappas, DDS, MD, JD NEGLECTS patient care if he thinks you are "complicated" and could care less about your dental emergency.

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    Rohnert Park Oral Surgery
    Rohnert Park Oral Surgery - Leonard Tyko, DDS, MD sees patients in our Santa Rosa practice.

    Leonard Tyko, DDS, MD sees patients in our Santa Rosa practice.

    Rohnert Park Oral Surgery - Dr. Jason Rogers treats patients in both our Santa Rosa and Rohnert Park offices.

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    Dr. Jason Rogers treats patients in both our Santa Rosa and Rohnert Park offices.

    Heitman Mercedes, DDS

    Heitman Mercedes, DDS

    3.7(6 reviews)
    2.2 mi

    Dental adventures involving complicated, always expensive and potentially painful experiences are…read moremy mainstay. I thought I had everything done that I could get done until my dentist Dr. Matt Anderson said after I broke a tooth, "You can avoid having a dental implant if you have a crown lengthening. It may even save you a little money and you get to keep your tooth." I Googled it and started to shake, "The bone above the broken tooth is shaved and therefore lengthened to allow a pin and then a crown to be placed." So Dr. Anderson sent me to Dr. Mercedes Heitman in Petaluma for the bone shearing, and gum surgery event. Not gonna lie, I was NOT looking forward to this at all. Plus I read online the "after" experience could be painful. So the extremely good news is that Dr. Mercedes Heitman and her assistant Madelelyn were amazing. The crown lengthening was carried out with utmost skill and care and I did not have one moment of pain during or after the procedure. This team was constantly checking for my comfort level and reaction. And, Dr. Heitman has something not often seen in the dental world: a sharp wit and polished sense of humor. The women who run the office are equally welcoming and efficient. I cannot recommend Dr. Heitman's work highly enough. You are in good hands with her.

    I requested dental records to be transferred but there was a delay. The assistant never processed…read morethe dental records request and my new periodontist requested to have them asap by my next appointment. I had to speak to the office manager at Petaluma Periodontics. She said she will try to contact my new periodontist, but she was never apologetic. She sounded annoyed by the complaint. Poor customer service.

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    Heitman Mercedes, DDS
    Heitman Mercedes, DDS
    Heitman Mercedes, DDS

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    Petaluma Dental Group - Relaxing trees.

    Petaluma Dental Group

    3.2(121 reviews)
    1.3 mi

    Nice office! Pretty gardens to look at while being treated…read more Not clinical at all compared to other practices.

    It wasn't just one individual thing. It was many Things that…read moreadded up to dissatisfaction. 1. My first apt. With the dentist went well, except for two things; They had more paperwork than I've ever filled out anywhere. They wanted my ss number too but my dentist retired so i thought this was the new norm. Firstly, It was very inviting as i walked up ,,with a community garden and a banner supporting local kids organizations as well as a massage chair inside. When I was greeted by the dr. She provided aromatherapy, showed me a tv on ceiling, as well as genuine personal care and concern. She suggested a cosmetic procedure. They tested the acids in my mouth and the dentist recc "hello" toothpaste from target. She said it would set the ph so as to not be so acidic. (The ingredients in that toothpaste are toxic. ) my second concern. I looked up what would help naturally and found that bicarbonate was best. 2. Before the next apt. I was bombarded with voice msgs., texts and emails confirming my upcoming apt. Then i was texted and phoned asking if i wanted to come on short notice to be seen where someone had cancelled. As the calls and texts increased, i phoned and asked if they could just text once the day before reminding me. It never stopped; all the texts and asks. 3. When i came to my teeth cleaning, the hygienist was ten min late and her equipment was broken and she asked me to hold it and operate it for her while she cleaned. Then i had to ask for toothbrush, but she was out. There was no floss or paste provided as i was used to my whole life. I tried phoning before next apt. And AI answered and would not let me speak to a human. :-( 4. The next apt with hygienist ,,same thing; late, scattered pre occupied woman; equip not functioning properly and she had a toothbrush only. Bamboo with plastic bristles. 5. The next teeth cleaning apt. It was a temp hired hygienist. She was short, succinct and impersonal. When i asked for a toothbrush she was a bit put off and then rushed out to her next client. No goodbye, didn't know my name, etc. 6. I then, had x-rays, which i got an estimate for, and was told i needed a procedure. The attending dr. (Different than the first) was not clear which teeth and no details were stated in such a way that i could understand. I was given a piece of paper i could not read. She too was succinct and just to the point, impersonal and disconnected from the human connection. (I felt like she was a robot talking to what she thought was a robot. ) 7. Before that, i phoned and asked for an estimate for x rays. I was given an estimate. 8. When i got in i was then told it would cost nothing. They couldn't find nor did they know who gave me the original estimate. Then i was ushered to another back office person and given a large $ estimate. For the next procedure which at this point, did not trust. 9. Meanwhile, the calls n texts and emails never stopped. 10. I came in very nervous to do the procedure based on the care id been given. I expressed that to the person that seated me. She never said, can i get you a glass of water or put your chair back n turn on the tv while i go get someone who can talk to you about your anxiety? no. She left and i never saw her again. 11. Then a different dr than i had seen the first time came in. It was the same expressionless non-concerned woman. She was the one who gave me the sheet of paper instead of an explanation of the sheet which was not readable. She clearly did not have any intention of re-assuring me or listening to me. Instead, the told me how it was and what i could do if i didn't care for it so i got angry at that point. She could not wait to get to her next apt! The business is all about the $. It appears corporate. . They are unorganized and do not listen to their patients needs or concerns. 12. After i left the last time, no one phoned to apologize or ask for feedback for future needs of patients. Sure enough, i found a person dentist that charged $200 instead of $750 for bite guard and turns out i do not have any cavities. They told me i had TWO!!!!! Thank god i trusted my intuition.

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    Petaluma Dental Group - The tool, the assistant used on my mouth that she was not qualified to use.

    The tool, the assistant used on my mouth that she was not qualified to use.

    Petaluma Dental Group
    Petaluma Dental Group - Nature at work!

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    Nature at work!

    Suryamanga Achyuta, DDS - Lalitha Smile Dental Services

    Suryamanga Achyuta, DDS - Lalitha Smile Dental Services

    2.5(10 reviews)
    0.0 mi

    They don't deserve 1 star. Something didn't feel right about what I was told about my bite at my…read morex-ray appt. Never told anything like that before and I get check ups 2X year. Next, there were a couple of charges for my next visit, which was to be my cleaning, I had never encountered. Decided to go back to my original dentist and these folks want to charge me $40 to EMAIL me my x-rays. I have never been asked to pay to files emailed. I went back and forth with them (over email..LOL) and they won't budge so I decided to tell my story here. AVOID THIS PLACE

    I would not advise going to this office. I experienced many inaccurate dental assessments and had…read moreto become an advocate for myself with billing costs and errors. The final reason that I left is because the doctor declined to do a crown on an implant even though it is a covered benefit. She did not give a real reason but mumbled that the dental lab costs were too high. I did file a grievance because I don't think the dentist should be able to get away with refusing a covered service. I have come to realize that it is not worth going to an Delta Dental HMO dentist. Since they don't get paid very much they try to make up the loss somewhere else in treatments. I have gone back to my original dentist and found that many of the things I was told at this HMO office were not true! It's worth paying full price to have piece of mind and get excellent dental care.

    Lalitha Smile Dental Services - oralsurgeons - Updated July 2026

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