Very nice and took care my little puppy. I'm happy with there service and I look like a homeless person. But they were so professional and decent. read more

I've been going to No Bones for over 2 years with my terrier mix, we love this place! They exercise the dogs by going on 4 walks a day plus when I come at the end of the night the staff members are always throwing the ball for the dogs. It is a clean and friendly environment!! I highly recommend this place after having my dog at another local daycare. read more

Love this place!! My dog has been going to No Bones for over 3yrs and just loves it. Some reviews are disappointing because I've had nothing but a great experience with them. My LabX goes home tired every day, the staff is awesome walking them at least 4x a day and it shows. Some would say it's small but I've been to a few other daycare in the area and not much of a difference, plus you're able to see them in the open not hidden!! They definitely go above & beyond making beds for them every day making them happy and content! read more

If you want to get your dog groomed there, you have to pay extra $28 for the day care which normally you don't need to pay in other places. Let me explain more. In other places you just need to make the appointment and drop off the dog and one hour ish later they will call you to pick up your dog. But in this store, you have to take your dog there and pick it up hours later. And if you don't pay for the daycare $28, they will crate your dog for hours until your dog get groomed. Totally nonsense. It is like either you pay, or your dog gets torched by staying in a small crate. read more

I take both my dogs here and have always had a good experience. Antonia is a great groomer and always grooms my pups as asked. She genuinely cares about the dogs and will let you know about any issues she feels need to be addressed. I moved out of Brookline and continue coming in because I trust them with my girls. read more

If you're in need of pet grooming, you are out of luck.. They informed me they are not taking new customers because "we're so overbooked." Too bad because I'm looking for a groomer for my new puppy. Oh well. read more

I've been going to No Bones About It for the past 19 years. Karen Pacino, the owner, is my dog whisperer. She is extremely knowledgeable, and her staff is wonderful. Her pricing is very fair, from her doggy daycare, to her grooming services, supplies, etc. I love the doggie daycare in comparison to the others locally, because the dogs are walked every 3-4 hours, & of course more often for puppies. There is plenty of room for them to run & play indoors. Someone wrote a review that she is a racist. That is the farthest thing from the truth. She has hired people of all color throughout her 19 years of owning "No Bones About It". It's just the resentment of a former employer. I wouldn't let that impact your decision making. After 19 years of using her services, I believe she is the best in town!!! read more

No Bones About It - These are my 2 girls, Kiekie and Lulu. - Pet Groomers Near Me - Brookline, Massachusetts

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JUNE 26th EDIT: It used to get 4 stars. HOWEVER, I took my Yorkie there.. and when I tell you I have a Yorkie, I have a BEAUTIFUL Yorkie. Like.. he is textbook. His size, his mannerisms, his structure, his COAT! He is BEAUTIFUL. I took him to get a puppy cut for the summer, which I didnt even want to do, but I had been trimming him up here and there, and .. he was starting to look shaggy (totally my fault). I took him in and said, "please give him a puppy cut, I'll pick him up at 1." I'm not kidding you, he came out with a buzzcut. I don't remember when the last time a PUPPY CUT meant please SHAVE OFF my Yorkie's PERFECT STRAIGHT SHINY BEAUTIFUL coat!!!! I swear on his (and my) life... we are never getting a puppy cut again, anywhere. It iwll grow long and free, he will have a top knot, and he will go in for the occasional "please clean him up a little bit".. NOTHING MORE. My poor beautiful Yorkie... read more

I have been having my dog groomed here for 9 years. The owner and staff are very professional and I am always pleased with the way my bichon (Teddy) looks after he's been groomed. Recently I adopted a small dog (Molly) from Angell and she accompanied my bichon and together they came out looking wonderful! They did the puppy cut on Molly, and the folks at Angell thought she looked terrific after her beauty makeover. I see the employees walking the dogs in the neighborhood all day, mostly one dog at a time. For grooming with No Bones there is one price but I've been told that at Petco they break down every little charge - so the ad might say one price but when you add shampoo, conditioner, blow dry, etc you really end up paying a lot more than you expected. No Bones Daycare is fine and for the average city dog it beats sitting in a crate, all alone in an empty apt/house, for hours until someone walks them for 30 minutes and then puts them back in the crate until their family comes home. Yes, at times they "stare through the wire fence," but they interact with other dogs and people all day. For city dogs, it's a pretty good life to spend it at No Bones. Do dogs get injured? Nothing has ever happened to mine and I have never heard of any dogs being injured. Children get injured at Daycare - these are all living beings we're talking about here. My son was bitten in preschool by another preschooler so accidents can happen. read more

No Bones has an acceptable, standard level of service for what you get. They're conveniently located and have a pretty decent selection of food, including some raw and frozen diets. You can also drop your doggie at the last minute for a reasonably priced daycare. For one, they really do a great job with grooming. My long-haired toy has never been cut short, and I was convinced to give a teddy bear / puppy cut a try to make her more comfortable in the summer. When I picked my baby up, she had never looked so darling! She smelled great for over a month, and some folks thought she was a whole new dog. Plus she left with a cute little bandana and the groomer was very sweet with my doggie and didn't show an ounce of frustration when I was late picking her up. Daycare is essentially a no-frills, indoor area where the dogs are walked a few times (2 or 3?) a day. Twinkie the kid (as another reviewer called him) gets easily annoyed with customers, but he's gentle and sweet with the dogs, calling them "babies" or "girls" or "sweeties" while they're circling the block. The gal with the mohawk is the most competent and often jumps in when other walkers get frustrated with the animals or can't manage the register and the dogs at the same time. One bad thing that I did witness -- and I will be very, very, VERY careful about over-exaggerating or letting this get misconstrued -- is seeing the male dog walker (middle aged guy with the thick Boston accent) "kick" two dogs to separate them and keep them from fighting. This was not a hard kick to inflict pain, but one given out of frustration on a day when the big dogs were going after each other aggressively and they were clearly over capacity for pups. I was a little horrified, but probably about the same you might feel about seeing a very frustrated parent "lose it" with their kids. I thought it was a smidge inappropriate, but we all have our days! Aside from this, a so-so daycare service, average customer service, average selection in the store, and really solid grooming. read more

I brought the love of my life aka my chihuahua mix Pepe to get his nails cut here. I called earlier in the day and was able to get an appointment at 2 pm, but was told in an irritated voice "DO NOT COME LATE WHEN I HAVE DAY CARE PICK UP". I should have stayed away after this. Its a 5 minute walk from my apartment and at the time I didn't have a car. The girl behind the counter looked like she was 15, and when I told her I was there to have my dog's nails cut, she took him in her arms. I assumed she was going to give him to the groomer or someone who has experience in dealing with dogs, but she ended up cutting his nails right in front of me! While you may think cutting a dog's nails doesn't take skill or experience your wrong. If the nail is cut too short, it can cause the nail to bleed and a dog can actually die from this. I was shocked that a teenager was put in charge of this. I've started going to the groomer at Petco in Brighton on Western Ave., and feel more comfortable bringing my dog there. I usually have to book appointments farther in advance, but its worth it. PS I'm shocked that No Bones has "day care" as it mainly is a small caged area in the back where large and small dogs are put together....I've been to other doggie day cares and they usually separate the dogs based on size read more

I had been grooming my 7 year old maltese myself to save money for the last year and finally coudn't make her beautiful body look so messed up anymore. I called No Bones About It and was hesitant being the nervous mom that I am having read some of the reviews. They were beyond polite, had her finished and looking beautiful under my time table and she was beyond happy when I picked her up! the stress had been relieved. On top of it, I had recalled reading a review of a "teenage looking girl" which I suspect was Jenny, the adorable person who took care of my little baby. As someone who got told this morning I look 10 years younger than I am, don't judge a book by it's cover. She was beyond professional and was amazing with Chanel. I highly recommend her and am a loyal follower. read more

When I got my first dog, I was very excited that there was a doggy daycare just down the street. I came in for an 'interview' as instructed by the owner. The place is small, but the dogs (on a saturday) seemed happy. The following Monday, I brought my dog in and things seemed ok. That evening at pick-up, my dog had a few scratches and was told that this was normal. I have experienced the staff screaming at dogs for playing with other dogs and yelping. The back area is quite small and the front has 20+ dogs (or more?) that are literally climbing over one another. There is one woman who works there who is kind and caring to my young dog, but the others barely know his name. They take off their harnesses and collars and instead use their feet to separate dogs. I wish that I could continue to send my dog there due to its location; but my dog comes home with cuts and even had part of his ear bitten. When I asked if other dogs have the same injuries, they told me that it was my dog's fault. I have a hard time believing this, as he has never gotten into an altercation with any other dogs under my watch. My dog has since gone to another daycare where he doesn't get eaten alive, kicked, yelled at or made to sit on top of other dogs. I am not sure if it is more the staff or the space's issue, but it is no longer a good fit my my pup and I. read more

My dog got hurt here. Nothing major, but they misled me about it (ie - didnt tell me till I found my dog licking an open wound in her chest later that night). I think the people are generally nice, but they need to make a management decision to stop taking so many dogs - they have a very small space in the back (about 20x10ft) for many large dogs, and the smaller dogs wander under the feet of the groomers. They - and we pet owners - can do better. read more

I gave No Bones a second chance, and I was pleasantly surprised... The people there were happy to see peppy and treated her very nicely, and I dropped her off very dirty after a romp in the park When I picked her up, the groomer said how good she had been and how sweet she was... There were no problems, the cut was perfect, and my mind has been changed read more

I like No Bones About it. I don't even have a dog (I have one devil cat). I dog sit for a few dogs that go to day care there. The owners seem to like it a lot. I go there to pick up the occasional toy or treat for Potato(the cat). The staff is always really nice and give good advice if you can't find what you are looking for. read more

I walk in the store and the staff is so RUDE! I had more then one negative experience... First they charged me $35 the first time I had my shih tzu groomed and $60 the second time! On top of that they wanted to charge me and extra $17 to let my dog have "daycare" instead of be caged while he waited for me to pick him up after! I mean the place is TINY and they have way too many dogs. The grooming table area no more then 6x10ft is were the "daycare" dogs are kept, while they groom more dogs. Behind that is a 6x5ft space that houses more dogs. the staff has to step over them! One is better off paying a service to pick up their dog and take it to a field. What really bothered me was how poor the customer service is (the older staff/owners), especially when it comes to animal lovers you want to make sure your leaving your loved ones with the right people. read more

Excellent Service! No Bones About That! We've brought our mini schnauzer puppy here a few times for grooming. We used to live pretty close by, but now we drive into Brookline just to bring him here. They'll usually keep him for a few hours, which is nice because we have enough time to run some errands. They do an excellent job and take all our requests for how he should be groomed. My favorite part is that Clubber comes back smelling SO GOOD. Normally he just smells like a dog, but whatever shampoo they use leaves him smelling nice and fresh! I'm giving 4 stars because this is the only groomer we've taken him to, and this is our first dog. I can't imagine they get much better than this though! read more

We had a really good experience bringing our newly adopted rescue to No Bones for day care. The staff always seemed knowledgeable and engaged with the dogs. The prices are very good for a regular and the place is clean and safe. The only negative from our perspective was that the space is on the smaller side. All the dogs seemed very content and well controlled whenever I was there , however our dog is only a year old and we began to feel like he needed more space to run around and play, so for that reason we began bringing him to another day care. That said, we'd happily begin bringing him back once his puppy energy level has decreased a bit. read more

For daycare, you are paying $$ for unsupervised care. There is no playing or interaction with the dogs. Dog walks are potty breaks. Place is overcrowded with limited space and not enough adults. Dog water bowls must be limited because every time my dog comes home, first thing he does is drink lots of water. read more

I have never given a 1 star review, and it pains me to do so since the owner of this place is genuinely good people but she NEEDS FEEDBACK, IMPROVE OR DIE! The owner used to work at Brookline Dog Grooming, and split off to do her own thing, SHE has great talent as a groomer, but she hires imbeciles to deal with customers. I have shopped here before and always thought it a bit hard to get any service, since the groomers are also supposed to run the register and that is hard when you are dealing with a wet poodle ( by the way, the owner does GREAT non-foofy poodle grooming, but I digress) I came in to get some dog food, and went to pay with my AMEX which I had used there before. Twinkie the Kid behind he register was just a little too preoccupied with himself, like he was doing ME a favor to ring up my purchase. My AMEX caused a strange error message in the authorization machine, which he of course announced to all that the card was declined. I politely asked him to run it again, which he did, and again, an error came back. At this point, he informed me that YES, they had just that morning had completely new credit card machines installed, but that they were working perfectly and that my card must be bad. I called AMEX on my cell and got a supervisor on the phone, they explained to him that no, my card should be working just fine, and that they were not getting authorization requests from the store, so that the system must be offline, and to please take a manual authorization. He still refused to take my card, even with a representative on the phone telling him just how to do a manual approval, all the while telling me and all the other people in the store that there was no way the machine could be wrong and I must have a bad card! I was in no mood to back down, so I asked him to please contact the company that just installed the new machines, perhaps THEY could figure out the mis-communication. He then proceeded to tell me I should just forget it and come back when my credit was better, OWCH! I needed that dog food, and I was a wee bit perturbed, so i persisted. FINALLY, another employee convinced him to call the authorization help desk, which informed him, that he had not been using the machine correctly and needed to set it up to accept AMEX. My purchase was then approved, but did I get an apology????? NOT EVEN CLOSE I strive to support local business, but this is one case where Petco wins over mom and pop, sorry, one good experience goes a long way, one bad one goes online! read more

I highly recommend No Bones About It to all the dog parents out there! My small dog Duncan has been going to doggie daycare since the second day we rescued him (which was over a year ago). All the staff at No Bones are super friendly and genuinely care for the dogs - they have become like Duncan's second family. Duncan goes to daycare three times a week for 10-11 hours and gets ridiculously excited when I take him inside - he has made so many doggie friends there and is always exhausted by the time I pick him up. I really appreciate the hard work that the staff put in to ensure that Duncan and all the other dogs have a great and safe time while their parents are at work / busy. Prices are the lowest you will encounter in the Brookline area, and quality is in my opinion the best you will get! read more

I would have given this place 5 stars but over the last few months of daycare I have been picking my dog up with scabs and blood smeared on his face from one dog that keeps attacking him. They assured me it was just play and it happens all the time, but the most recent time his whole snout was swollen to a softball with red scabbing that wasnt really noticeable until you get it under the light, which means they cleaned the cuts. A nice gesture but not telling me anything was wrong especially after complaining about it 4 times previously was a big mistake. This either means one of two things: 1. They allow dogs that are very aggressive to be here or 2. They don't watch the dogs that are playing and stop when things get out of hand Ive been bringing my dog here for quite some time and ever since this new dog arrived it's been nothing but trouble. Will be going to Bed and Biscuit, more expensive but they have interviews with the dogs and make sure they are not aggressive. read more

Please do not send your pet here for day care!!! It may be the biggest indoor doggie day care facility, but they cram in as many dogs as they can, to the point where it is dangerous. Too many dogs in a space, no matter the size, equals danger to your animal. The dogs are HIT - let me repeat this - they HIT the dogs. Dogs are constantly challenging the heirarchy, and when my dog (she is a Labrador/Hound mix) is challenged and she responds, she gets smacked across the face. She is now scared of strangers who reach out to pet her on the head. She is the sweetest lab mix in the world to everyone who knows her except the people who work at No Bones. Hmmm, I wonder why? Once she came home with a huge gash on her belly that required an emergency vet hospital visit and 7 stitches. She must have screamed and bled all over the floor at No Bones when this happened. No Bones denied everything, insisted that nothing happened. They didn't call me, they didn't take her to a vet, they just left her until I picked her up and noticed it. I don't consider this quality care and neither should you. They also do not take your dog outside very much. They have so many dogs sometimes, they all get let out maybe once a day max so they all pee and poo all over the floor during the day. This is not good pet care. You may think your dog is playing and happy, but in fact he or she is stressed all day by the incredible number of dogs they pack into this place. That's why they collapse when they get home at night. They finally have some space to themselves and some peace and quiet. If you are looking for quality and convenient pet care, go to the DoggieDay Pet Care. They limit playgroups to 5 dogs only, will pick up and drop off your dog, and leave detailed report cards. Please do not go to No Bones About It. You are placing your pet in danger if you do. read more

Amazing place with a great staff!! The groomers are perfect and great with my dog! The day care staff is so kind! I am so happy my dog has a pleasant place to go!! read more

This review is for grooming services only, I have never used the daycare service. I have taken my Maltese mix here probably 10-15 times. It is the only place I have had her groomed since I moved to Boston in 2009. They always worked with accommodating my schedule (I would drop her off first thing in the morning when they open and pick her up at 2 as I explained to them I work at 3, this gave them 6 hours to work with). I would always remind them of this deal when I made her appointments and they always held their end of the bargain. Her first 3-4 cuts were very mixed, I never got her back looking the same. Some times she was completely naked and others she would just have too much hair in some places (too much hair still on her head and ears). I always asked for the puppy cut. Regardless I stuck with them and they got it right after a certain point. However my most recent grooming experience with them will be my last. I made an appointment which was two weeks out from when I called - they had never had that long of a wait before but I waited as this was "our place". They called my emergency contact person (my sister) at around 12 wanting to know if she could be picked up later because they were busy - she let them know that no one else would be available to get her and she needed to be ready for 2pm and reiterated that it was for a work schedule. I have no idea how they lost my number. I came to pick her up at 1:55 and she was on the table being cut and wasnt even half way done. Of course then she started cooperating less for the groomer when she saw me come in, and the groomer seemed irritated about it, but I was irritated they were going to make me late to work! The cut was very uneven and clearly was hurried. I think we finally walked out at about 2:25-2:30. The staff member at the register was apologetic and thanked me for waiting, but that didn't help the fact I was late to work and had to hear it from my boss. At the end of the day it was still $56 for my 10lb dog (cant imagine what they charge for big dogs!) and there are other businesses in the area that I will be trying instead. read more

I've been bringing my 8 month old puppy to No Bones About It for a month or so and have nothing but wonderful things to say about Ingrid and her wonderful devotion to her pups! My puppy, Kalliope, knows when we're driving towards No Bones and starts getting excited in the car as soon as she figures out where we're going. She comes home completely exhausted and sleeps for a day afterwards! She also comes home smelling fresh and clean as if she's gotten a bath (I know she hasn't but wow). Ingrid really cares about her dogs and does a great job with mine and the others! It's a small space but I guarantee you, your pup will come home totally spent! She charges $25 and has drop off at 7:30 and pick up at 6:30 which I think is a bargain compared to other places in the area. read more

No Bones About It is a wonderful place. We bring our Beagle mix there just fro grooming. They are so great with him. Sometimes if her just needs his nails clipped we can just walk-in and they will do it on the spot. They carry great organic dog food, and other pet supplies. Also they do lots of doggy daycare, they have a bunch of different kinds of dogs that they watch. Overall a great place! read more

This is a better day care for bigger and older dogs. I put my 3.5 month old small breed pup in there for two days and he was absolutely traumatized!! He smelt like pee the first day and the second day he smelt even worse and had poop hanging from his butt. I loved the staff, the lady who is in the front when i dropped him off was very nice and knew every dog by name. It wasn't a good fit for my dog. We will be heading to BDW down the street. read more

Was treated very poorly by the person at the desk (I don't know if she was a groomer, owner, etc.), which surprised me because we've been taking our dog there for over 5 years. Then, picked up our dog in the afternoon and a short time later we noticed blood all over our couch. His nails had been cut so short that it took 3 hours a many gauze bandages and baking flour to make it stop. I contemplated an ER trip to the vet it was bleeding so badly. I should have taken the rudeness as a warning. And I need to add that while I use yelp as a resource quite often, I have never posted until now. I felt it was important for people to know about my experience. We will not be bringing our dog back to No Bones. read more

I had a bit of a mixed experience with No Bones. I would have loved to use No Bones for daycare, since the business is just three blocks from me, it would have been very convenient. But I opted out. I sometimes pass their walkers on the street when I am walking my dog and it is a mixed bag. Some of the walkers seem to really love dogs, some, not so much, hurrying up them up. And when I have purchased dog food the, I found some of the staff there pretty surly. I think No Bones would be ok for small dogs, but I cannot imagine how a big dog would fare in that small space. Ironically (to one of the previous posters), we ended up using Beantown Bed and Biscuit for the past year. And I absolutely love everything about that place. Interesting how one place works for some owners and dogs, and not for others. read more

The people there have always been very nice- and they seem to do a great job with my puppy during daycare. She has always returned safe, happy and tired. The play area is a little bit small but they take the dogs for walks around the neighborhood too which is nice! read more

I can only comment about their doggy daycare service which I have used extensively in the last couple of years of getting our dog. Initially I had some reservations about this place which seemed a tad small for the number of dogs they keep. But then I realized that dogs are ridiculously happy jostling over each other in a small space (at least mine is). When my dog comes back home from No Bones, he is so tired of playing that he sleeps for 12 hrs straight. They are very conveniently located. Their prices are very reasonable (cheaper than most other places). The owner (Ingrid) knows all the dogs by name and so do their staff. They genuinely love dogs and you can see it. I highly recommend them for doggy daycare. read more

Brought my 2 year old Pom-A-Poo in for her first "official" grooming...I had sort of kept her bathed and brushed but she was very over grown. Well, when I picked her up I was so pleased, she looked gorgeous, smelled great and looked like a cute puppy again. I'll definitely be going back. A little pricey but totally worth it. read more

My dog always "pulls" me into the store when I walk by for a "cookie" as we buy all our dog food here, NEVER AGAIN... the unfriendly lady at the counter was very rude saying "You can BUY cookies over there"..... NOT wanting to give our dog who IS their customer a little cookie to make him happy.... I have never had such a rude customer service experienc and will now buy our expensive dog food at another store in the area.... the place is also overcrowded with animals in daycare and chaotic and I have seen this complaint often... read more

I have been taking my dog here since she was a puppy. I am so happy with everyone here. The owner is great and usually always there. Jenny is our groomer who does a fantastic job and the dog walkers are all so nice. I feel like they know what they are doing and most importantly my pup smells sooooo good! :) Highy reccomend No Bones! read more

My man Murray has spent his days at No Bones since he was a young pup. The crew here is very chill, and I appreciate their flexibility. I'm a pretty consistent offender of pick-up time...but annoying as I'm sure that is when they are trying to vacuum and get out of there, they are still always friendly. I've also gotten a lot of useful advice from the staff on everything from grooming to food to boarding services. When I picked Murray up tonight I thought it was so nice that they gave all the dogs Christmas doggy bags with their names printed on them with a toy and treats. No bones is affordable, convenient, and trustworthy. Highly recommended! read more

No Bones About It - Murray's first Christmas gift from No Bones - Pet Groomers Near Me - Brookline, Massachusetts

I'm so torn with this place! They have given my dog the most perfect, excellent wheaten cut on two separate occasions, but my dog HATES the place. Whenever grooming time comes up, my husband and I go back and forth about taking her here again. Her cuts have been beautiful! I say let's take her! My husband reminds me how she tries to run the other way whenever we get close to the place. We end up taking her to another place where the cut is not so great but she doesn't leave shaking. I'm not saying they do anything wrong to my dog at this shop. Maybe it's the fact that there are always 20 or 30 dogs here. Maybe that scares her. Maybe the groomers make her actually behave and other places don't (which would explain why other places she likes give her such bad haircuts). I don't know why my dog hates this place, but I don't take her there anymore. I do look wistfully at the photos of her after she was groomed there and wish my dog wasn't such a spoiled brat when it came to grooming. Maybe one day I'll try them again, the grooming really was that perfect. She looked like a show dog or a cute little perfect japanese dog when she left the shop. read more

My wife and I brought our Pit mix, Juggernaut, here for 8 months and they were great with him. Would recommend anyone looking for day care in the Cleveland Circle area to check them out. We recently moved away from the area and greatly miss having No Bones About It for our dog! read more

per a previous review....I would just like to clear the air about something. I am the employee who " looks like shes 15." While i may look young i am in my mid 20's and fully trained and certified to groom dogs, including nail cutting. It is unfortunate that based on how young i look that customer assumed i was not qualified, but that just simply was not the case. I take my job very seriously and treat the dogs with the utmost care thank you read more