If you go as a "walk in" you will need to have a physical insurance card. I had a copy of it on my…read morephone, so I had to go home and make an appt. online instead of signing in as a "walk in." This place is located on Bird/Lincoln, next to Casa Villa. There are 2 kiosks and chairs in the waiting room. If you need help, you will have to knock on the door but unsure if phlebotomists can help as they are w/ patients in the back. I was called up on time. You'd be escorted to a room where you would need to confirm the information they have in their system. They will also need to see your ID as well. I requested lab work since I have not had a physical in over 5 years. Tram, the phlebotomist used the smallest needle (the butterfly) after I informed her that it's tricky to draw blood from me due to my heavy scar tissues / skin grafts. Thankfully she was able to get some blood out of me after just 1 unsuccessful poke. She is soft-spoken, thorough, and tried her best to be gentle. I don't have any issues w/ this place. Glad I went after holding onto the lab paperwork for about 6 months. I was lagging big time simply because I was lazy. Oh yeah, not sure what gets charged or I guess it depends on your insurance coverage. I had to pay $6. Not sure if they accept cash, but they take cards.

I had a very frustrating experience at Quest Diagnostics…read more Despite having a scheduled appointment, we waited for over an hour while multiple patients who arrived with appointments after us were called ahead. When we politely asked for clarification, the staff refused to explain the situation. What made the experience worse was the attitude of the young female phlebotomist. She was dismissive, rude, and simply told us to "sit down and wait" without offering any help or transparency. Even other patients noticed the situation and kindly offered to let us go ahead of them, which says a lot about how poorly things were being handled. If appointments are not honored or prioritized, it defeats the entire purpose of scheduling one. Based on this experience, I would not recommend this location.

I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

They are understaffed, but staff members were friendly and got the work done…read more Phlebotomist confirmed name / dob then confirmed the label with me. Scratching my head about the security (like everyone's urine sample being sat together where everyone can access) and my ID wasn't checked. Got the blood results the next morning from San Diego! Thank you.

After blood withdrawal. I have to pee. Had to wait an hour to have pee urine. In cup sample. I…read moreplace in tray near restroom, They did not monitor or keep track of it. I left the office. Is busy morning in San Jose . Results is one day. My doctor receive next day morning.

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

I'm happy that the lab is open on the weekends and have early hours, makes it nice to get my labs…read moredone before work. The staff are nice and friendly. Great customer service. They make the process go by fast.

The medical care I received was excellent; however, like many hospitals, their back-office billing…read moreprocess needs significant improvement. For instance, before sending a small $100 bill to a debt collector--potentially damaging a patient's credit score--they should at least have the courtesy to notify the patient, who may have simply forgotten to pay. This approach comes across as overly aggressive and raises concerns about their priorities and integrity.

Experienced, Excellent Follow Through, Assist with Appts& Reminders. Very Professional & Personable.read more

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

Why make an appointment when they don't honor them? This place has no customer service - if your…read moredoctor ask for Labcorp - don't use this location unless you like waiting up to one hour past your appointment time. If you are fasting - skip this place. Had to be tested within a window of time based on taking a medicine and that lapsed. No organization and prioritizing their lunch but have appts over lunch time. Super messed up way to treat people. I'd give them negative 5 if I could.

Having read some of the negative reviews here before going in, I braced myself for a…read moreless-than-ideal experience. I was very pleasantly surprised, however, from start to finish. I called in advance, to find out whether the test I was going to be taking required fasting. The person who answered the phone was polite and helpful, even if she didn't immediately understand my question. Placing the order for the test online (and remitting payment) was easy. The check-in process at the office also went smoothly, with a wait time that was probably less than 30 seconds. Hue was both pleasant and professional. The facilities impressed us as very clean and the room where my blood was drawn had an absolutely gorgeous view! The very next morning, I was notified of the results by email. Fortunately for me, everything proved to be normal. I consider the fee to be reasonable and was pleased with the ample parking around the medical building. On the basis of my own recent experience, I would highly recommend LabCorp on Blossom Hill. TIP: If at all possible, make an appointment and pay in advance online, as that will greatly reduce wait time once you get there. Of course, it should help to arrive on time.

Came in around 8 am and I was the only person there! Super kind and friendly staff, very quick…read moreexperience. Took around 10 minutes, very straightforward. I'll definitely come back here if needed.

I used to work here years ago.. 2007-2009 and it was run by a family. They were good people and…read moretreated me like their daughter. They were an elderly couple and daughter, Kim. I know that I would have climbed up if I stayed.. I was their best! Lol I enjoyed working here and learned so much from them, but I felt cheated towards the end with a paycut during recession and left. They did have me trained professionally, but I was young and had a different route in life. I see that there is a new owner now, but I'm sure they have trained him well. They were professional and would have someone who carried the same vision and traits to take over their business :) Professional drug and DNA testing!

I had an appointment, and I only waited a few minutes before they called me in. They have a lot of…read morestations in the back. This location gets busy, but as long as you have an appointment it seems like they have a good system. Going to make sure the line keeps moving. Parking was not a problem. It's located in a strip mall type shopping plaza with a Mexican market next-door, where I ended up buying a watermelon. I came here to get a blood test and urine test done that was ordered by my primary care physician. The guy that drew my blood was friendly and there were no complications.

In a pretty sad strip mall, but the facility itself is actually one of the better labs I've been…read moreto. Even though they were slightly behind schedule, when my wife went in to get her blood draw done, it was done SUPER fast.

Speedy and convenient. I'd give it 5 stars but their automated sign in process is very impersonal.read more

Office is severely short staffed. I have been here many times and it never gets better. Even with…read moreappointment I had to wait 45 min!!! Unacceptable. Staff is very stressed out as well. Time for new lab company for me.