I want to give a huge thank-you to Ben Q. service expert, a gentleman with an empathetic and kind heart. I accidentally locked my keys in my vehicle, and after struggling with coat hangers to get them out, Ben noticed and offered his assistance. Together we managed to fish out the keys and unlock the door. That simple act of kindness showed real integrity and compassion--qualities that speak about the kind of person Ben is and the kind of business he represents. If I ever need plumbing help in the future, I know which business to call. read more

No Worries Rooter - Plumbing Near Me - Gilbert, Arizona

Absolutely appalling company. STAY AWAY! I am an insurance agent of 20 years experience. I have never known a company as awful as this one. A client had a water leak in upstairs bathroom. This company, person, Joe Quezada coerced my client into signing a contract, called an AOR - assignment of rights (NEVER SIGN ONE OF THESE) Subsequently charged over $6K before waiting for approval from the insurance company and then sent a second "invoice" for almost $60,000.00. Yes, $60,000.00 STAY AWAY! read more

We had a water leak coming from our water meter in our front yard. I called No Worries Rooter LLC and they came. When Joe Quezada arrived he said he could do the service and asked me to sign a contract. I didn't think anything of it and after I did he showed me his prices of a thousand dollars and up. I was shocked! He did fix the leak with a 3/4" PVC line on the meter and then told me I owned him $1,4051.00 for under a hours work. He charge me $150.00 for a residential trip charge when his business is less than a hundred yards from my home. The town of Gilbert came out and I showed them the picture of what he did and they said he over charge us for the work. We feel like he took us to the cleaners. I will never use them again and they were not honest in their dealings and should of been more forth right in telling me that they change $795.00 per hour. Before letting me sign the contract. They have no integrity. We have had other plumbers look at the work that was done and they said No Worries Rooter should have not used Irrigation PVC piping. We are going to have to pay another plumber to put in the correct piping. read more

No Worries Rooter - Plumbing Near Me - Gilbert, Arizona

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Astronomical prices. They will gouge you 10x other companies. Stay far away from this company. This was a $300 fix this company quoted us $4,100 for! read more

Charged me $1830 for 2 hours of labor and maybe $20 in materials. I just wish I had watched this Dateline NBC video about No Worries Rooter before calling these guys...total ripoff. https://www.youtube.com/watch?v=rOYoDqG8tjk read more

Watch the Phoenix Plumbers YouTube video to better understand who you will be dealing with. He did change his name after the show but you'll see it's the same person that comes out. I wish I had seen all of these reviews before I called for an estimate. Which is all I wanted but I ended up with a bill for over $1,000. Total nightmare. And of course his wife will post a snide reply, because that's what she does. The other reviews should be revealing enough to warn you. Of course the bullying reply appears. I wouldn't expect any less from you. The police told me to pay and sue you because you filed a pre-lien a few weeks after you came to do all of your expensive 'research' and still couldn't figure out how to get hot water from the hot water heater to the sinks. Which is the whole reason that I called in the first place. Joe, Jose, or Adrianne or whatever he is calling himself this year, also cut a live pipe and flooding the floor. I can post pics if you'd like. Thanks for writing out your reply, because now it's in print. So maybe I should take the advice of the ROC and police and take you to court. ROC couldn't do anything because they go after faulty work. But you didn't connect the hot water heater to the sinks, so they also recommended small claims court. Which is advice I should listen to, your reply confirms that. We can always let a judge decide! read more

Don't use this company DO NOT USE THEM! The owner is a scam artist. Don't let their service fee fool you. They will over charge you for services by an unreasonable amount! They pay good money to make it seem like their reviews are legit. But RUN! read more

No Worries Rooter came to our home yesterday, if I could give them "0" stars I would. They came and charged me $407.00 and did absolutely nothing. Well I can't say he did nothing, he drained the water in the tub and then we flushed the toilet twice and it clogged up all over again. We had a plumber come the next day and fixed the problem within 30 minutes and only charged me $125.00 and the problem was actually fixed. Please do not call this company unless you want to give your money away. read more

I've never had a plumber respond so quickly and do such great work until I hired no worries rooter. It was really refreshing to receive excellent customer service. I felt a huge weight lifted off of my shoulders knowing that I have finally found someone I can trust. I highly recommend no worries rooter. They truly lived up to their name, I no longer worry about my plumbing. read more

Had them give me a quote and they weren't prepared and were unprofessional. I would not recommend. It was obvious they were more interested in up selling. read more

We called No Worries because all of our drains were slow and we knew we had tree roots in the main line to the sewer. Joe arrived on time, was polite, and did a great job once he got started. Main obstruction was cleared quickly and he took out as much tree root as he could without turning the job into a major excavation. Prices seemed a little high but when what I needed fell somewhere between their packages, they helped us by adjusting things to fit our needs. I felt as though I was fairly treated and I'd call them again read more

I had a horrible experience with No Worries Rooter! I will be updating my full review this week. Run away from this horrible vendor! I will be following up with the Registrar of Contractors with a complaint as well as the BBB. Adrian was indeed caught by Chris Hansen with Dateline NBC. You can see the video here: https://www.youtube.com/watch?v=rOYoDqG8tjk read more

Told me I needed a new water heater,when it was just a loose nut that needed to be tightened. Edit: Thanks for the response and checking out my reviews! Impressive that you just checked all of your records for the past 8 years so fast! You must've missed something because I even took a high quality video of it. read more

Awesome service, but at an obscenely expensive price. Joe came on a Saturday to help us out, and his service was off-the-charts outstanding. Super professional and friendly, and quickly diagnosed the blockage in the main drain outside the house and kept us informed throughout the entire process. Joe had all the latest tech gear onhand to quickly diagnose and remedy the issues. He cleared the blockage in the main drain quickly in 1.5 hrs, which cost us over $1000 bucks. Basic Service=$338 (45 minutes) + Root Service=$495 (45 minutes) + $200 trip charge. I give No Worries Rooter 5+ stars for top-notch service, but only 1 star for the exorbitant rate (1.5 hrs @ $1000 = $750/hr rate). If you want royalty service and are willing to pay the premium for it, then NWR is the place for you :-) read more

Expensive but reasonable with the service and quality of work/attention to detail. Joe was great. I recommend these folks for sure. It was great to see the camera view of the drain line to really see what was going on and what we were dealing with. They were able to make the service call when I needed it. read more

Friendly service, exorbitant prices. Joe's a super nice guy who builds your trust and then charges you whatever he wants. We recently had a sump pump back up. He spent about 3 hours at our house and did a nice job. The bill came to almost $4,000. A sump pump at Home Depot costs a few hundred dollars, so I was basically charged well over $3,000 for about 3 hours work. He then did an inspection and told me I needed a new garbage disposal and quoted me $699. I looked at Home Depot instead and bought a top of the line one for $125 and paid an honest handyman $50 to install it. It took him under an hour and it's working like a charm. No Worries told me they need to charge $700 for a $100 disposal because they are a licensed plumber. Yesterday, our sump pump clogged again. Joe quickly found the obstruction (plastic razor piece) and removed it and did some minor clean up. Under two hours work, $750! When I questioned them on the rates, they say they are a licensed plumber so their rates need to be what they are. Apparently they feel that a license to plumb is a license to charge exorbitant prices. My recommendation, get a firm quote in writing before allowing the work to start. I did that on the garbage disposal and saved myself $500. The other emergency situations I didn't and I paid through the nose. Joe's wife will respond to this post as she does on the others explaining all the work that was done etc. Bottom line, no one is saying the work is fast or easy. If you have No Worries about your finances, If you don't mind paying $4,000 for a $400 sump pump and three hours work, or $700 for a $100 garbage disposal, I recommend you call No Worries. read more

If there was an option for more than 5 stars, I would absolutely give it! Not only was Adrian knowledgeable, polite and professional, but he ended up working overtime on a Sunday to fix our problem. What should have been an easy fix, was more difficult in our older house. When it seemed like a solution wasn't working, he moved into the next plan and did so until our old pipes were clean! I cannot rave enough about what good service (and absolutely no pressure to up sell or go out of our price range) we received. We will DEFINITELY use this company again.! read more

RESPONSE: your exclamation is totally in accurate So I called the company for a price quote to remove a kitchen sink and install a new kitchen sink and to use the existing faucet. The garbage disposal needed to be taken off and then placed back on. There was no major retrofitting of the drain coming out from the wall. A standard kitchen sink installation. My jaw dropped to the floor! $3500. So I wasn't sure I heard him correctly. I thought perhaps he may have misunderstood me or I him . I reviewed what I wanted and he reaffirmed the price. BLA HAHAHAHAHAHAHA!!! Be very afraid! read more

Wow! Now a days all you find most plumbing companies are b***s*** repairmen who just want to sell you some other service you didn't call for. This company is to the point, and honest. They show their care for you and your family in that they don't b***s*** you and try and upsell, instead he knew how to handle the emergency. Love that charm and take charge attitude that Mr. Joe has for his work. Very knowledgeable and helped us save a ton of money... my ins paid for everything after my water heater flooded our home... Call Joe and like me you'll have No Worries. We are a Family of 4, and really I don't mind to admit, I couldn't afford the emergency, and Mr. Joe saved the day. Thanks No Worries for helping us. I know I'll be calling them from here on. read more

Polite, professionalism and great service. Replacement product for shower broke and the company came out at no cost to replace the part in a timely matter. Highly recommended! read more

Don't make the same mistake I did. This guy ripped me off. He charged me $475 for a garbage disposal replacement when he spent $50 on the garbage disposal. He said it was a good garbage disposal, when I looked it up online it was the cheapest garbage disposal I could find. I confronted him after I found out most plumbers in the area charge around $200 for what he charged me $475. Turns out he also charged me over $300 in warranties for a $50 part. This guy will lie to your face, I think he believes his own lies even. Do not waste your money on this guy in this tough economy. I should have shopped around more before I let him charge me too much. Live and learn I guess. I just found out this guy was caught on camera on dateline nbc see for yourself. http://video.today.msnbc.msn.com/today/43020325#43020325 read more

They are scam artists of the lowest kind. Charged me over $1200 dollar for a $140.00 job. My insurance company could not believe it. Put me in touch with two reputable plumbers. Actually paid $140.00. for the job they were supposed to do. No Worries Rooter is your worst nightmare. Please, please get a second opinion.They both manufactured work that did not need to be done and and then billed exorbitant prices They work hand in hand with another company called Quick Dry who work the same scam for water removal and drying except they are not even licensed. But No Worries had them on the phone and out to my property within 30 minutes . They have be stopped. I am doing my best thru every avenue available to me. But better to stop this scam before it happens to you rather than later. read more

Very quick... and reasonable prices...work was superior and professional Jody

I had No Worries Rooter to my home to fix a kitchen faucet, replace two supply line valves and install a new dishwasher. The dishwasher install was the only time consuming work needed for which Lowe's had quoted $109 to install. Lowe's was unfortunately more than a week out so I contacted No Worries Rooter. For this work I needed they quoted $1985. I'm fortunately knowledgeable enough to know this was insanely overpriced and sent them off disgusted such a vendor existed clearly gouging and taking advantage of those less knowledgeable. It's sickening they are out there probably mostly taking advantage of the elderly. I later learned my faucet only needed a $4 part. read more

This company tried to scam me big time! They tried to charge $700 for a repair another Plummer did for $200 and they diagnosed the issue incorrectly. They also tried to charge $1500 just for coming out. On top of it all their Plummer wasn't even licensed!!! Run from this company!!!! read more

Way, Way, way, way overpriced!!! Do not call these people!! I was told one price and by the time they finished, the price had increased by $200. I had no choice but to pay it! I called and talked to the owner and told them I felt "ripped off". I found out later about some friends of my daughter that used the same company, and had the same experience as I did! read more

I had the misfortune of hiring No Worries Rooter, a local company that has good reviews and even a BBB rating. The experience I had with them was a nightmare, Their charges were ridiculous and the work was done without my agreement or even knowledge of the final price. After doing some research I discovered that many of his online accolades were left by people he's connected to on social media as biz associates, friends or relatives. I also came across this video clip which shows them getting caught in a "sting operation" by Dateline/NBC in 2012 .youtube.com/watch?v=rOYoDqG8tjk - he is "Adrian"and the first plumber that shows up, his real name is Joe he's the owner. I have no idea how he's still in business, although his marketing, acting and spin skills are clearly effective. He's your best friend until you question something and don't fall for his slick explanations. His tactics haven't changed, I am now going through a BBB complaint and being advised to contact the Atty General because they should be investigated. Good times. read more

This company is a total scam. We hired them in good faith to come out and take care of a very specific issue that needed immediate attention on a Saturday. By phone they are professional. However, the actual technician who came out was a con. They misrepresent themselves and attempt to grossly overcharge. Do not use this company. read more