I've been shopping at the Stone Island store in Los Angeles since 2018, so it's been almost eight…read moreyears now. Over that time, I've become a loyal customer, and I can honestly say the service has always been outstanding. The staff are consistently friendly and welcoming. They'll offer you water, help you find the right pieces, and never make you feel pressured to buy anything. Even if you're just browsing or stopping by to see the new collection, they give you the same great level of attention and respect. I really hope the store continues to maintain this level of service and its unique style because it's exactly what keeps customers coming back and attracts new ones as well. Thank you, and see you next time!

Joe at Stone Island is the absolute best! From the moment my partner and I walked in, he was…read morewelcoming, helpful, and showed us a wide array of clothes that allowed us to make the most aligned decision for our wardrobe tastes! We love high end fashion but we also love connecting with people and being treated like human beings -- Joe is a true example of exceptional customer service! We have been blessed to get some of the prettiest pieces that seemed so out of reach but Joe found a way to get the pieces and the correct sizes, making my birthday this year the best yet! Always being checked in on and getting the inside scoop of the next drops of premium pieces is top notch service! This store is one of our favorites in LA from the clothes to the staff -- thank you Joe and Stone Island! All the gratitude, Bryce & Chaim

No returns on shoes because of Covid? Unacceptable…read more Then when I email customer service it took almost a month to get a response so then it was too late to dispute with my card as the shipping time had already taken soooo long as it was.. Never support this place, go spend your money places that actually respect clients money & attempt to make things right. After saying there was nothing they could do they stopped slreaponding to my emails, this is mularkey

Great clothing, cool vibe....BUT unfortunately Tony, horribly aggressive and a bit condesending…read morewhen coming to solve "customer service" issue. Ordered a 300.00 sweatshirt, waited for delivery....never shows up and blames UPS/myself for issue and has a very uncomfortable conversation with me over the phone....sorry, Bro that it was 5 minutes before you leave on a Friday, but GUEST service is key in todays' economy and guarantee no further business from me or my pals....sorry to the owner that allows his/her reputation to be tarnished. Good luck! Not my vibe....

A friend brought me here shopping on the weekend. located right on La Brea avenue, we decided to go…read moreshopping and then stop for some lunch at Burgers 99. it was great day. I hadn't heard of the shop before visiting, and we went because there was a sale. They apparently had some water damage in January and just had opened back up... and wanted to release some of the damaged and unfinished clothes for discounted prices. First I need to mention that the management and owner were standing outside and greeting everyone, chatting with them. I heard the full story of how this place came about, and the struggles they went through during covid and the rain. Just a great group of people running the shop and you really root for them to succeed. I bought two t-shirts, a sweatshirt and a hat. It has become my favorite pieces of clothing. The shirts are comfortable but thick material, and don't hug you in an unflattering way. They fit so well. I will definitely come back once they have a new round of inventory to check out their stuff.

This is hands down the best shop in LA. Now, I'm not a Los Angeles native, but the service that…read moreBlair, Miguel and team provide from their warm welcome to their uncanny ability to make you feel at ease are incredible. Come to this shop and not only feel like a local neighbor and friend, but be treated like one and become one. Their curated goods all high value and high quality will be staples in your wardrobe for years. With classic American design they've done an unbelievable job for more than a decade and it will always be a stop I make when I come to town.

Erin/Aaron was real dope answered a lot of my questions about the brands they had, he knows his…read moreproducts well. Him and the young asian kid are nice and welcoming great work guys

I came in 5 mins to closing and Ryan was more than happy to help me find the shoes I been looking…read moreall over LA for. I'm from Vegas and I've been to every skate shop in Vegas so far and Brooklyn projects has the best selection of shoes and boards you could pick from but even better is Ryan went out of his way to help find me a size 12 deep hidden in the back that he had to dig out and by this time it was already closing time. Thank you Ryan for the great service!

Don't judge the place on the account of 1 or 2 peoples bad day, look in the mirror before you leave…read morea review. I've been there 4 times already once with my wife and kids, the Oder with my older son, and the last few times alone. The people here are supper awesome. Parking in the back is easy, would recommend this place to everyone, no doubt about it.

The store is dusty and I smelled marijuana on the workers breath. My mom commented on the store…read moreabout issue and while back and it got deleted. Genz :( do better. We all know you dont wanna work. Zero value, zero awareness. I am surprised this store is still open.

I absolutely love Farm Rio, so I was so excited to discover their store on Melrose. It's stunningly…read morebeautiful inside and the salespeople are very kind. However, there really isn't much in the way of actual clothes to try on. There's way more online or with other retailers like Anthropologie or Nordstrom. The store is beautifully designed, but it's to hide the fact that they have a lack of actual merchandise. They also only have one size of everything out on the floor, which feels limiting and restrictive for anyone who isn't a size 0. I'm sure they have more sizes in the back, but that's not a great look in the era of body positivity. I still love the brand, but unfortunately the store was a miss for me. I'll continue to shop online instead.

I rarely leave negative reviews, but my experience at the Farm Rio store on Melrose was so…read moredisappointing that I felt compelled to share it. I've always loved the Farm Rio brand and have consistently had positive experiences, (always at aventura mall) which made this visit even more surprising. Unfortunately, the staff was extremely rude, unwelcoming, and completely unwilling to help. Instead of creating a pleasant shopping experience, the atmosphere felt uncomfortable and unprofessional. What made the situation even more disappointing was the feeling that some employees were taking advantage of the manager's absence. Customer service seemed to be the last priority. I still appreciate the brand, but this particular location does not reflect the values and experience I've come to expect from Farm Rio. Based on my experience, I would not recommend shopping at this store.

Ayisat, took great care of me today! In fact, every visit…read moreis a memorable experience! Keep doing great things! Btw, my new overalls are

Great customer service, friendly staff, accommodating, will help you order your size if whatever…read moreyou like. The staff is energetic and always friendly. Love to shop here

I came in for some bushings that I couldn't find anywhere, but my wife ended up seeing a board she…read moreliked and ended up wanting to build her first complete. Ronnie helped us with choosing the right parts, giving great advice for future upgrades, The guys were super patient and encouraging, which is great for first time buyers. The price for everything were all fair markt value or better. However, since we got our complete, they even hooked us up with some parts and saved us on some expenses. Highly recommend coming here! I literally came for the vibes since Ronnie gave a crazy phone answer line, but ended up happy we di.

Honestly, I can't say enough about these dudes. They ship on time, their customer service is beyond…read moreexcellent, and they are so appreciative of your support considering their local business. They're honest and they're just easy to deal with and that is so important and undervalued. Shoutout to Patrick, Jordan and the entire crew for running a great website with amazing pics. Every time I've ordered anything from these guys, it's arrived on time and it's perfectly boxed up. Would highly recommend and they're a great shop to support.