I simply do not trust anyone else to take care of my Honda. They are honest, they do excellent…read morework, they communicate really well and they don't charge a fortune.

I scheduled my car inspection and had a great experience. They were friendly and efficient. With an…read moreappointment and being willing to wait, they said I would be done in about an hour. I was in and out in under 45 minutes. I plan to return when I need car repairs. They impressed me.

i called and talk with jeff made my appointment to bring my chevy trailblazer in to replace the…read morepart on my trailblazer that caused my check engine light on my dash to come on and stay on he fixed my suv very quickly he replaced the bad part at a very reasonable price i am a very satisfied and very impressed with jeff and with kelly they treated me very nice if you want your car,truck,or suv fixed right you need to bring it here to north gate auto service you will not be sorry you did i plan on bring my chevy trailblazer back here if i need any more maintenance or repairs of any kind i would give a rating of 10 out of 10 stars if i could

This is an honest place to get your car fixed. Good work and fair prices. They service and fix my…read moredaughter's cars, who are girls.

I got some service here just recently. It's impossible for me to know if I got a good deal or not,…read morebut judging by the well worn (but clean) office, I think so. I am here all the time for the Food Lion Grocery store in the same parking lot, and the ABC Liquor store across the street so I figure if worse comes to worst, I can always walk back home with something in my backpack. They did the work quicker than I expected and didn't mind that I left the car in their lot for a few days. So far so good. The stickers on the front door don't say if they take American Express, but the kind proprietor said he could do it if he had to. I said, to cover their extra fee? He said yeah. Well that worked better for me, so it worked out well. (to be clear, I paid the extra fee)

Joe and crew came through for me again. Saw steam coming from the back side of my radiator…read moreWednesday night. Took my car there at 8:30am Thursday morning... they had a new radiator top and bottom hoses installed by 3pm SAME DAY. Cost was tonally inline with what I saw the parts available for online. I've done a radiator swap or three myself back in the day so I know what's involved there. Price was super fair. These guys rock.. I'm really going to be bummed if Joe retires and one of his crew doesn't take over this hidden gem of a repair shop. Fast and Fair!

Horrible experience, guy behind the counter needs lesson in customer service. Stop overcharging…read morepeople or they will go elsewhere (like many others have after coming here). I didn't even end up getting anything done; I just spoke to him on the phone and he was very rude.

Took my nissan pickup here for a 100k service. No…read moreappointments, so had to leave it. It was a busy place, but plenty of stalls, and I had it back at the end of the second day. Required fairly extensive maintenance, so I was expecting to drop some coin. The counter man was friendly, helpful, and gave me a quote I was pretty happy with. In the end, it was unusually spot on, and when I came to pay and fetch, a different counter lady saw my work ID and gave me a discount for working at Duke. Overall, fair, efficient and would definitely be comfortable going back there again.

I've been taking all of my family vehicles to Petes for over a decade…read more Always honest and helpful. Recommending what to get done, what can wait, and what not to get done. Our cars include a 1995 Corvette, 2018 Jeep Renegade, 2012 GMC Adacia, and a 2016 Ford Escape. Previous cars have included a 1995 Toyota Carola and one or two others I can't recall. I've had everything from standard stuff like oil changes, tires, brakes, as well as more complicated items like ignition coils, OptiSpark, water pumps, etc. Spot on every time. I highly recommend Bryan and Patrick for anything your car may need!

They are so nice first off. Confident they are honest unlike another guy I found on yelp!…read more They have fixed my son's car, who is here temporarily at Duke children's hospital. I wish I could give them 10 stars. Do not hesitate to go there. Car is running like it did years ago. I can't thank them enough.

Battery light came up on my morning drive to work and I brought my car in to Porterfield's with an…read morealternator problem. Told Kenny I needed my car by 2:30pm in order to head out of town. Kenny worked hard and got it done by 1:30pm. He was extremely kind and I could tell he treated his customers right. Kenny will be my go to guy for car troubles!

Mechanic was busy and working over the lunch hour. I requested a state inspection and he took it in…read moreright away and it was done expeditiously. Porterfields is behind Popeyes and another state inspection place with a long line. Save time and give Porterfields your business.

Great work! He came highly recommended. Very professional. I would recommend all of my family and…read morefriends to his shop.

From the owner: We here at Steve's Auto Repair believe in satisfying every customer . We specialize in all…read moremechanical repair. There is no problem too big or too small . I'm a Certified Tech that have over 46 yrs of Experience In Auto Repair Business . Our motto is : "If We Can't Fix It -- Then It's Not Broken" !

Great place for auto care. Oil Change, Tire Rotation, Inspection and bigger jobs they do it all…read more Won't break the bank. Very friendly and helpful.

Had to change my radiator and this place did an amazing job! I went ahead and got my oil change…read moretoo. When a part I gave them didn't match, they not only called to update me but also were able to get the right part and fix my car within a day. I definitely recommend this place if you're in Durham and need to get any work done on your vehicle.

The best Mechanic!! I been coming here since 2006. He is great with anything and all my girlie…read morequestions. He replaced the engine in my Acura Vigor. Took care of my Passat and now my Hyundai Sonata... and all my cars to come. Sometimes his son will be here working and he is just a great as his dad. Honest man never rip people off.

Neal's went above and beyond to assist my daughter with her vehicle on two occasions. Incredible…read morecustomer service. Highly recommend.

I brought my 2017 BMW X1 to Neal's Garage for a fluid leak. They inspected the car and replaced the…read moreoil cooler. After the repair, the car was still leaking, so I returned for a warranty fix, and they replaced an O‑ring for the upper coolant hose. Even after that, the leak continued. At that point, I no longer felt confident they could diagnose the issue, so I took the car to another mechanic. The second shop identified the actual source of the leak: a broken plastic piece on the oil filter housing where the oil cooler connects. They replaced the entire oil filter housing assembly, and the leak was resolved. From this, I realized that the incorrect part had been replaced initially. Based on what I learned, the plastic housing is the common failure point, not the metal cooler itself. Many mechanics recommend replacing the full housing to stop leaks. When I asked Neal's Garage for a refund, they refused and told me I should bring the car back again under their warranty. However, after two unsuccessful repair attempts, I didn't feel comfortable returning for a third try. At this point, I don't feel confident trusting them with anything beyond basic maintenance. Photos: These photos show the removed oil filter housing from the second mechanic. The first image highlights a visible break in the plastic housing, which was identified as the actual source of the leak, and which should have been replaced instead of the oil cooler alone.