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    Colonial Tire & Automotive

    3.9 (42 reviews)
    Closed Closed

    Services - Colonial Tire & Automotive

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Front desk.
    Rose L.

    Colonial Tire was recommended to me by an employee at Auto Zone, across the street, after my car battery died one cold winter morning. The concern at Auto Zone was that my alternator might be on the fitz and not just my battery. The employee called over to Colonial and they said bring it over and they'd check it, no wait. The good news is that my alternator was fine, but I did need a new battery, something that is easily installed but just needs to be paid for. They gave me a quote but fortunately I'd already received a quote from Auto Zone for about $5 cheaper. They matched that price and actually saved me a couple more dollars, no charge for installation or the alternator check. I can't recommend calling around to price check any type of car issues you're having, I've never been to a mechanic that won't match a competitors prices. They entire process took about 1-1.5 hours and I was able to get comfortable on a couch in the waiting room and use their free wifi to get some work done. They also have coffee in the waiting room, nothing fancy, but gets the job done. I'll keep Colonial in mind next time I have car issues, they offer no fuss service and keep their customers satisfied.

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    7 years ago

    Fixed nail in tire fast. We were on road trip. Happiest customers ever. Got us squeezed in ahead of others and charged next to nothing.

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    Ask the Community - Colonial Tire & Automotive

    Review Highlights - Colonial Tire & Automotive

    Was referred here a couple months ago by my regular mechanic who was too booked up to fix a sudden flat.

    Mentioned in 2 reviews

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    Discount Tire

    Discount Tire

    4.3
    (55 reviews)

    WOW. They patch tires FOR FREE! I booked an appointment to fix my flat tire, they got me in…read moreimmediately, worked on my car for less than an hour, then handed me a receipt for $0. I was shocked as I hadn't realized they patch tires for free. By the customer service, promptness in getting me in and addressing my car, I definitely expected to pay. They've got my business and whenever I need new tires, they will be the first place I look towards. I can trust that they're not going to cheat me and skyrocket the prices. Also, everyone there was incredibly kind, patient, and friendly.

    I made an appointment with this Discount Tire location on 4226 N Roxboro for 2:45pm on Apr 17. It…read morewas for a nail in another tire. I would have gone to the one on 4400 Fayetteville but it was much further away from my workplace, and I have no desire to return to the Wake Forest location again for a 4.5-hour service. The location at 4226 N Roxboro in Durham was closer than both. At 2:20pm, I logged in Discount Tire's Journey Tracker app that I was on my way. I arrived at 2:34pm. There was no wait line to the front desk. I was immediately helped by senior assistant manager Jim (according to his business card). After I described the issue to him, he asked for my car key and said he'd get me squared away. Unlike other Discount Tire locations, he did not accompany me to the car to show him the issue. At 2:47pm, I received an update on Journey Track app informing me that the estimated time of completion for my vehicle was 3:41pm. The waiting area wasn't crowded. At least three seats were available during my time there. However, the counter table had no seats. I needed to use the wall outlet next to it to charge my laptop. So I stood on my feet the entire time next to the table. The wifi was slow. A Google search took at least 5 seconds. Google News wouldn't load at all the first time but then loaded almost instantly the next time. At about 3:02pm-ish, my car was in the service bay. Five minutes later, I was informed that that tire had to be replaced. The informing attendant said that it would be replaced at no charge, which Jim confirmed another five minutes later. The store didn't have the exact model tire so they went with the closest one. All it cost was less than $10 for another certificate of free replacement, and subtracting the price of the original tire (the closest model tire cost less). At 3:28pm, I received a text notification that my car was ready. Within one minute, my car was parked outside and ready to go - the team finished ahead of schedule. I appreciated the great savings on the new tire. Service was good, certainly better than the Wake Forest location. There's one thing the N Roxboro Discount Tire team can do to improve my rating to "great": put seats at the counter table.

    Sears Auto Center

    Sears Auto Center

    2.0
    (8 reviews)

    I highly recommend this Sears Auto Center. This is my go-to for all things car related. The staff…read morethat greets and deals with the customers in the sales room are very friendly and helpful, which can't be said for every auto care service places. Usually there's someone working that has dealt with me before which makes the experience less stressful. For simple things like oil changes it usually only takes about an hour for them to get everything done. I've found their prices, including labor, to be competitive and usually far cheaper than places like the AAA Car and Maintenance Care Center. If this location fixes a problem, it's actually fixed and not just a short-term remedy that's going to wind you back in the waiting room a few weeks later. If they can't fix the issue, they're upfront and go over the issues with you and make recommendations, including suggesting others in the area that may know your problem or car a bit better. I always appreciate the time they take in explaining issues and don't think twice about anything they've done or recommend doing. This location also has weekend hours, including some on Sundays, making them convenient and customer-friendly. I've only had one car issue they've not been able to fix that gave me some grief and issues. They don't do state inspections, which is a bit of a shame, but overall the pros outweigh the cons.

    This place is the worst Sears Auto Center I've EVER been to - the service sucks. You stand waiting…read morein the reception and you get no acknowledgement not even a "we'll be with you in a minute sir" and 15 minutes later when they get to you - no apology. It seems customer service & Sears don't know each other. I was told my routine oil change would take 2 hours because of the cars ahead - that's fine. But when I get back they now say it will be at least 3 1/2 hours at best and if that doesn't work then I should come back tomorrow. I think tectonic plates move quicker !! Stay well away - clearly as other reviewers have said - paying customers clearly interrupt their routine. When you look into the workshop the level of inactivity is obvious and there's a blatant disregard for Health & Safety compliance. Not one person wearing gloves or eye protection and I'm pretty sure that's required when handling oil & standing by tires being inflated.

    Colonial Tire & Automotive - tires - Updated July 2026

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