From start to finish, the process was smooth and professional. Ignacio was our first point of…read morecontact and did an excellent job answering all of our questions. He walked us through different window styles and types and provided multiple quote options so we could compare and choose what worked best for our home and budget. Dimitar came out to take measurements, and once everything was finalized, we signed with Abstract. There was one small hiccup when our initial installation date was accidentally missed, but the team was responsive and rescheduled quickly without any hassle. The installation itself was estimated to take two days, but the crew completed everything in just one day. They worked efficiently and left the space very clean. Afterward, another Dimitar followed up to ensure we were completely satisfied, which we really appreciated. We've had the new windows for several months now, and we love them. Overall, a great experience and we'd recommend Abstract Windows.

This is a bit of a late review, but better late than never. We hired Abstract Windows to install…read morenew James Hardie siding on our house and to replace a standard door with a beautiful sliding door leading to our deck. From start to finish, Dimitri and his team were outstanding. They were professional, reliable, punctual, and highly skilled. They always arrived on time, kept the work area clean, and consistently provided updates on the project's progress. Communication was excellent throughout the entire process, which gave us a lot of confidence and peace of mind. The quality of their workmanship exceeded our expectations, and it was clear that they take great pride in what they do. Finding contractors who are honest, trustworthy, responsive, and dependable can be challenging, but Dimitri and his team truly stand out. We couldn't be happier with the results and would not hesitate to recommend Abstract Windows to anyone looking for high-quality work and exceptional customer service. It's rare to find a contractor this professional and reliable these days. Highly recommended!

Really great service overall…read more Response time for initial inquiry for a window repair/initial quote was pretty quick. Scheduling was easy. Communication through the whole process was also easy. Final quote after a visit to double check measurements (which was easy to schedule, and didn't take long) was super reasonable. Turnaround time as far as ordering parts and having it delivered, was within expected timeframe, which was roughly a week. An installation happened quickly, only about 24 hours after I got a call that the parts were in. Would definitely use their services again.

Come into work and found a broken window. Called a few places but NG responded within a few…read moreminutes. Send over a picture and got an estimate for $200 with installation. Made the appointment for the next day. The communication was great and even gave an exact appointment time. The whole replacement took about 10 minutes. Very professional and amazing work! Payment is super easy and takes card. Will definitely call if I need window replacement in the future.

Replacing condo windows on a busy boulevard in San Francisco is complex with many moving parts. I…read moreoutlined the scope of the job gathering and researching the following entities before committing dollars to the project: Review CC&R Restrictions and getting HOA approval Identifying restrictions and window standards with the San Francisco Planning Department Identifying a Window Vendor with a bonded and insured Licensed Contractor with favorable reviews in the installation of the windows. I gathered quotes from (4) window companies comparing apples to apples after reading every review. What the other companies did not disclose was the complexity of installing fire rate windows except for Deluxe Window. Felix is not just a salesman but one with decades of knowledge and experience in the field. Felix disclosed that I would need scaffolding to install (3) fire rated windows and that the custom order would take 16 weeks for build. Also, that I would need written permission from my neighbor to add the scaffolds to reach my unit on the fourth floor. I appreciated the honesty with potential road blocks that can be resolved and dealt with early on in the project with open communication. None of the other companies that came out to quote me disclosed this information. Deluxe estimates were in line and comparable. Throughout the project, I was in constant communication with Darja who sent email outlining steps to guide me through the process from billing, materials, deadlines and installation. 16 weeks sounds like a long time to build windows but Fyre Tec windows are quality worth the wait. I also went with Anlin single hung windows for the ease of cleaning and life time warranty transfers. My installation took three days to complete with installer George paying close attention to details in water proofing, sealant, foam installation, caulking and trimming the frames. The City Building Inspector signed off to continue work and the second appointment to get final sign off of the permit went through without a hitch. The project was work but Deluxe Windows and the company's competent staff mentioned above help make this into a successful work in progress to final completion. The Deluxe staff were there to answer every and all of my questions. The windows look fabulous and sound proofing has helped minimize the busy street noise.

I typically do not write reviews and have not written one in a long time, but with Deluxe Windows…read moreand doors, I could not have passed by the opportunity to boast about my experience. It's funny, as they say everything can be realized in comparison, and it's certainly true. I have recently had to change out my HVAC, two AC units, two coils and furnaces... Everything that could have gone wrong with that experience did. They overpromised and underdelivered, with change orders and price that was well above the quote... Over the years, I have done various things for the home, but no other company stood out enough for me to go out of my way to provide an opinion. With Deluxe Windows, the experience felt right from the first call. I went on Google searched for a few places, but liked their website. It was clean, informational, and showed starting prices, which was not the case with many others, leaving you wondering what you are getting yourself into... I called and got Yanek on the phone, who happened to be one of the owners. I loved that I got a person on the phone who knew something about the product and service, rather than getting the "lead farm" experience, where you call and they get your info, and sell it to the highest bidder, often selling it to a service who might have bad reviews and iffy at best. I had explained to Yanek what I was looking for, and within 5 minutes, had received more information about my own patio doors that I was trying to replace, then I had know to date. I had found out that I had Aluminum Doors, (not something I knew of the bat), I had found out that there are numerous manufacturers, but not all produce Aluminum. I had not replaced windows in my home since I had purchased it, which are still in decent shape, but the patio doors, being in high use, gave out over time. Locks and hinges were broken, seals were broken, screens were barely staying on rollers. I needed 6 new doors, but wanted them to match what I currently had. Felix provide me with a couple of brands, right over the phone that I should research, on their site, which I did, which allowed me to be more informed for when he was going to come to my house to measure the doors and provide an estimate. I had scheduled a free in home estimate, which went like a breeze. Felix had arrived on time, and spent 15 minutes measuring the the doors. As it turns out, something I did not really know, most windows and doors do not come in standard sizes and generally are made to order. Next day, I received a written estimate for Milgard Aluminum doors. Milgard is a great brand as I found out after doing research, and I wanted to install something that would have a great warranty and something that would last. I had then called another company and had gotten another Estimate that was a bit higher than that of DW. Of course I had also negotiated a bit with Yanek, and got a bit more of a better deal, and had decided to go with them. Doors were ordered, took couple weeks. Got permits and scheduled the install. The installation guys were super knowledgeable, efficient, and did a great job. One day and all 6 doors were installed. Second day, they did the trim and I was done. All in all, super professional service, highly knowledgeable and great value! Couldn't recommend it more.

The showroom and sales process were great. The windows took 4 or 5 months longer to arrive than…read moreexpected. The HUGE problem was the installation. Interior caulking was supposed to be included. It was only done on 2 windows out of 11, and it was done with wrong material because it is sticky, and they got a lot of sawdust stuck in it. Screens were supposed to be installed. The installers did not install ANY of the screens. I called back and asked them to return to fix this at least 4 times. They always promise to come fix and they never do. I am tired of waiting so I got another quote to install the screens. Its going to cost me $150 per screen. Please make this right!

had a great overall experience while getting new windows for my mothers house. Nathaniel was very…read morehelpful on the phone when i first inquired.

5 stars for American Windows Center's service, value, and professionalism…read more I had 6 windows replaced on the 2nd floor, including one which was replaced a few years ago by a different company and leaked despite repeated attempts to seal it. I got quotes from 4 window companies--AWC wasn't the cheapest, but the cheaper guys seemed impatient and/or unsafe. Mark was very patient in answering my many, many questions. He was also very cooperative and communicative in scheduling, and there was a lot of scheduling w/ other contractors, rain storms, inspectors, etc. The crew, Aleks and Yuri, were super hardworking, fast, professional, and courteous. It's obvious that they take great pride in their workmanship. They set down tarps and cleaned up after themselves, even carefully cleaning the glass and making sure I inspected everything to my satisfaction. I don't detect any moisture intrusion after the recent storms. I would work AWC them again and recommend them!

We had 5 windows replaced by American Windows Center. Mark showed up on time for the estimate and…read moreworked very quickly. He helped explain to us our options and got us an estimate and contract the next day. He was very responsive and was able to get our order placed and delivered in less than the estimated two weeks. Mark installed the windows the next day in only a few hours and we couldn't be happier with the quality of work. I can't believe the difference clear glass makes and how easy the whole process was. The Midgard windows he installed have a 10 year warranty and we will certainly use American Windows Center if we have any window needs in the future.

Recently had a window panel repaired at Pace Glass. They had to order the glass but it took under a…read moreweek and the price was fair.

I contacted Pace Glass to replace my shattered patio door glass. Ray came to measure the…read morereplacement door glass, then less than a week later, the new glass was delivered. Ray and Michael were punctual and worked together to replace the patio door glass. They were professional and careful with the heavy glass. During and after their work, they vacuumed up every speck of broken glass and thoroughly cleaned their work area. I would definitely contact Pace Glass for any window / glass replacement needs in the future! Linda D.

Gary was so helpful and thorough from the beginning to the end. We love our windows. Good quality…read moreand great service and I would definitely recommend them.

5: Customer service 5: Pricing, amazing value…read more5: speed, very prompt, the windows even showed up sooner than estimated We were looking for new double pane windows and we ended up with the Catalina series . It took 6 weeks for the manufacturer to build (but came a week and half early). Installation was one day Gary our sales rep always answers his phone and texts at almost any hour! We couldn't be happier with the end product. a++++

Don and Julie are the real deal. From start to finish, they made the whole process easy --…read moreprofessional, efficient, and completely stress-free. They installed the window, took the time to walk me through everything they did, and left the place spotless. Fair pricing, outstanding workmanship, and a level of customer care you don't see very often. If you need a window company, look no further.

Don and Julie were the best! So wonderful to work with. Reasonably priced, quality workmanship,…read morevery tidy, prompt, professional and finished the job quickly! Only regret not doing this sooner! We love our new windows!! Thank you!