I've been a patient here for a few years. I called for an appointment. Had to leave a message. Nobody called me back after calling them twice to schedule a cleaning. Not sure why but I found another dentist read more

quality of care with his patient's is outstanding, all the staff are so attentive and will make you feel comfortable and not to be afraid of dentist read more

I have been a patient of Dr. Miranda for quite sometime now (over 20 years). Maybe I am bias because of our relationship. I am sad to see that new patients are having horrible experience with him/or his front desk. I do agree that the old lady is RUDE and Unprofessional. But because I have been going here for quite sometime, I have grown accustomed to the ladies seemingly dismissive attitude. I have to say though that Dr. Miranda has been the best dentist I've worked with. My dental health has been superb because of his gentle hands and calming voice. He is also a jokester that some people can deem inappropriate. But I can guarantee that it is all for fun. Quality of work I can attest that they are of standard. Never have I ever been placed in any pain. I've done work from root canal to crown. So I still highly recommend this doctor for he is such a compassionate and careful professional. read more

My Daughter and I took a visit to the San Francisco office. Dr. Miranda was amazing. He knew exactly what to do immediately and had this done. I didn't take a whole day not even two hours. We are so blessed that we found such a great dentist. Thank you, Dr. Miranda and staff we are completely happy read more

Horrible. First off the address is listed as 1485 Huntington, no such address. I called them a lady said across from Social Services Office, so I drive up and see a small dentist sign at 1486. ALL DOORS LOCKED, all LIGHTS OFF. I called 3 times, no answer, left messages her to call me back. After 10mins more waiting I left. I walked all around the building and all around the building across street, whose lights were off inside also. read more

I WOULD NOT RECOMMEND THIS DENTIST TO AN ANIMAL. This is the worst dentist I've ever visited. Every experience I felt as if they did not want me there. This dentist have very bad listening skills, he has no respect for patiences time and he is RACISTS. If you are Africa America, DO not go to this dentist. Our services are not wanted. To add insult to injury, he blew his nose and did not wash his hands. He proceeded to numb my mouth and when I called him out on it he made it a problem. The instruments are not sterilized. Lastly, they speak in their language as if you cannot understand them which is one of the most ignorant things a person can do in California. read more

If I can give a zero star. I totally would just suck it up and wouldn't mind waiting if I didn't have to get to work. Was waiting for 40 mins already. They asked me if I wanted to reschedule m. I'm like nope. I just walked out. Waste of freakin time. DO NOT COME HERE. Very unprofessional. Grumpy and rude front desk old lady. read more

I was asked via text to come in first thing in the morning to have a look at my mouth. I came to the office on time and I have to waiting almost 2 hours I left. I even heard the receptionist tell another client, "don't worry you'll be first before him because you have a appointment and he don't." I thought coming to look at my mouth was a quick in and out because all we were doing was going to check it out. If their expectation was I was to wait all morning. That should have been part of the text prior to coming in. I would not come here because the receptionist is so venomous and toxic. read more

I don't see why they have so many negative reviews. I took my dad here and they have been absolutely wonderful with him.

The he wait was over an hour. Multiple people booked for the same time, but only 3 rooms available. Everyone who came after with the same time slop went in before me and the receptionists response was "yeah, that's just how it is. You just have to wait as long as it takes". I have waited every time I've come. The dental assistant is also very tough and aggressive. Don't waste your time coming here! read more

I tried giving this place a second chance by coming to the appointment, only to find out that they cancelled it without confirming with me. Plus, I waited at the counter for 30 minutes while the staff ignored me as they walked by and talked to other Spanish-speaking patients without ever asking, "How can I help you?" Don't waste your time scheduling an appointment with this unprofessional practice. The receptionist clearly hasn't been trained in customer service. I can't even comment on the dentist, who examined my teeth without doing a cleaning or filling as per my request when scheduling the appointment. I guess this place doesn't need to be nice to those who don't speak Spanish and bypass the line. read more

I made an appointment as a new patient here over a week ago, as they are my primary on my dental insurance. I accidentally went to their other office location - because I had no idea that Grand Mission Dental has two locations - and noticed it said closed; so I called the office number a bit confused. Immediately, the receptionist was very hostile and aggressive in her tone, insisting they were closed and there was no way I had an appointment. I asked her to look up my name to see if maybe they scheduled me for the wrong day (prior to me knowing they had a second location) and she kept cutting me off - refusing to let me speak. She refused to give me the info on the other location and aggressively told me I'd never be seen by them. By this point I was feeling so bullied that I hung up on her. I looked up the other location on my own with no help from their sister location. When I called to confirm my appointment for today, the receptionist said she just got off the phone with the other receptionist, Martha and that I was no longer on the books. She then made some excuse that I needed to contact my insurance and do some vague things in order to be seen by them. And that I was out of luck - even though I made the appointment as a NEW patient. When I called my insurance to file a complaint against this dental office and told them what these people told me - they said they are already my primary provider (which I told the receptionist) and that all I need to do is make an appointment and provide my insurance card (all of which I was doing). I had arranged my entire day around my dentist appointment and had been anticipating this appointment due to a dental issue needing to be looked at. I am so upset and baffled at how extremely rude both of the receptionists at these offices were and how poorly they treated me. I hope that NO ONE has to be bullied by this place ever. I am so happy I discovered how unprofessional and rude they were before having them work on my teeth!!I am changing providers and I suggest anyone who has this Dentist, or dental group with Grand Mission Dental, to do the same. DO NOT GO HERE. You have a choice. Choose someone kind and respectful to do your dental work and who has a warm and welcoming office. read more

Worst customer service ever. Worst management ever. All people are super rude. They treat customers like bums. Just don't come here if you have dignity ‍ read more

Noel S Miranda,DMD - General Dentistry Near Me - South San Francisco, California

The most unprofessional dentist i have ever been to. I have never had 2 dental professionals laugh at me because of the pain that they were causing me. Heartless is not a quality i look for in a dentist. read more

Last year I went here for a long overdue cleaning. I waited nearly 40 mins past my appt time because his hygienist was late. As people started backing up in the dilapidated lobby, the dentist asked the hostile receptionist to assist him with patients. She was beyond unprofessional, SCARY and definitely not qualified to have her hands in my mouth. I came back two weeks later for scaling and the dentist ATTEMPTED TO EXTRACT MY TEETH WITHOUT ASKING/TELLING ME! When I told him 'NO' he said, "Oh, I wouldn't do anything without your permission" PLIERS IN HAND!! I left immediately and ended up getting an infection that required three rounds of antibiotics as well as permanent damage to my teeth. Obviously, I found a new dentist -but the story doesn't end here... Yesterday I went into Dr. Miranda's SSF office to obtain copies of my X-rays/dental records. I had to waste my afternoon and go there in person because they weren't answering the phone all morning. When I arrived I was ignored for 10 mins as they stood around chatting amongst themselves behind the counter. When I finally interrupted and asked for my records I was told blankly, "we don't keep them" by the same awful RUDE receptionist. She refused to answer any questions or be helpful in any way. I need these records to fix my teeth. I asked for digital copies, paper copies, anything... NOPE! This is a direct violation of California State Law: Section 123145 of the California Health and Safety Code which requires dentists to maintain records. He has been reported, again. If you value your health, teeth, and sanity go elsewhere. read more

I had a very similar experience to many of these clients. I am a new customer looking for a dentist and I was given this number, the receptionist just said "hello?!" I wasn't sure I dialed the right number.... I told her I was looking for a dentist, new patient.... she told she didn't have any appointment and next month... Her manors were awful and I decided to not proceed. This office is losing clients because of her, but it doesn't seem like the dentist cares. I wish I would have looked at the reviews before I called. read more

Came here got a root canal and got the job done and left. The work was done professional and quick. 6 years later everything is still intact how it was when I left. People saying the waiting room is small - there are 5 chairs it's big enough get over it. Ppl saying the buildings looks run down- not really. It's not brand spankin new but it's decent and it's clean. I've never seen so many overly critical reviews. Kinda makes me think a cpl of these are fake. Whatever's tho my experience was how it should have been in relation to a dentist visit. read more

I was looking to set up an appointment here today but the lady who answered the phone does not know any ethical phone manners. Here's how a 30 second conversation goes: Lady: Hello?? (did not say the name of the place or anything) Me: Is this a dental office? Lady: Yes?? Me: Can I make an appointment? (i was still talking and cut me off) Lady: Can you call back I'm eating lunch. I'm like WTF !!! read more

If you are looking for a professional, helpful, caring and overall nice people, - THIS ISNT THE RIGHT PLACE FOR YOU! Take your government insurance elsewhere! read more

I saw Dr. Miranda for the firs time for teeth cleaning. He brushed my top and bottom teeth but his method felt somewhat lazy by brushing each tooth halfway and not putting enough effort or care in fully covering each tooth. When he was done, he flossed my teeth but noticed he forgot to floss in-between one of my bottom teeth's, again not enough effort, care,. or focus. Unless he had a very busy day or didn't get enough sleep, who knows? He had an accent and couldn't really understand what he said to me. For my first impression I'm not so much pleased at all with his dental skills, he's just so-so okay. read more

I was told that Noel S Miranda's Dental Practice was a great place for all my dental needs. My first visit was this past Tuesday and I had an appointment at 9:30am, early because I had work that afternoon, 1pm. Also, I came 15 minutes early. I wasn't seen til 11am for a 10 minute cleaning.. I waited an HOUR and 45 MINUTES to be seen without an apology or reasoning to why I wasn't seen at the agreed appointment time. They told me to come back Friday for a deep cleaning So I come back today, Friday, for the deep cleaning. My appointment was 2:30pm and again I was 15 minutes early for my appointment.... When the clock struck 3:30pm, they did not apologize for the wait nor did they tell me if anything was going on!! So I left. They didn't bother calling me at all... :( I am very disappointed... if you enjoy wasting your time, plan to not make it to work, and are satisfied with making appointments at a set time and not being seen til hours later then! this is definitely the place for you!!! read more

I arrived at my appt on time at 9am and I wasn't seen until 10am. They took an X-ray then shot me with anesthesia without any permission or even any explanation of what was going to happen. After the Dr. shot me with anesthesia, he left the room without saying a word. He came back in 15min to discuss the X-rays and said they don't do root canals there then gave me a referral to another office. No regard of wasting my time. The staff is just rude. Avoid this office read more

I went there with high expectation to get dental Service while I was having toothache. Assistant asked me to sit down on dental chair. She started asking about teeth cleaning and xrays... Dr. Miranda came to the room but he decided to talk to me from my back while I was sitting on the chair. He said he can't pull out a tooth. Then he started scolding by saying I have to take care of my teeth if I don't want to have dental problem. He did not think about facing me and asking me which tooth is bothering me. He did not offer examining my teeth. What a place! I will never go there again. After reading the reviews I realized I was not only person whom Dr. Miranda treated like a bum. I should have read reviews first for a few minutes before deciding to go there and save myself from getting deeply disappointed... read more

Very bad experience his damaging my front teeth i have go to other doctor to correct his mistake doctor noel meranda beware you gonna end up broken teeth read more

If you are told that you have to use this dentist because of your insurance (Delta Care through Kaiser), cancel the insurance. It is worthless. You will be paying more here than elsewhere without insurance. In addition you will not have to put up with rude receptionist, non-transparent business practices, incompetent treatment and interminable wait for service. My worst experience with dentist ever! read more

I went to see dr Noel Miranda to see a crown fell off. Without even put the crown back on to see how it fit, He told me that the crown was too small and it will not stay if it were to be recemented. So i told him to recement it. He put on a temporary cement and said it will fall off soon. Three days later the crown fell off again. I went to see another dentist who is much more truthful, put the crown back with a permanent cement, fit perfectly, and stay secured. Stay far away from dr Noel, He is not truthful and self serving. read more

The lady here was so rude. I was just trying to ask a question about my grandpa's appointment since I've never been here and she told me to sit down without answering my question. Seriously? How are you going to get more people to come back with that attitude? read more

I am really disappointed that Metlife had this practice on the preferred list, it scares me to even try anywhere else in their network. Not only was the building and office REALLY run down looking, there was a line out the door of families waiting for their appointment because the doctor was backed up. They wanted me to come back and try again in an hour and a half for my appointment and I just wanted to run. This practice is far too small to be accepting any new clients (the current clients with appointments couldn't even fit in the tiny lobby!) and everything looked really outdated and unorganized. read more

Negative 5 stars for this hole in the wall. I called this morning first to be hung up on second call she said she was busy and I needed to call back In 15 minutes then she hung up, third time I finally get through she has a crappy attitude and asked if I'd been there before I said yes I gave my name and with a smart remark said you haven't been here since 2013 (got a tooth pulled and being rough and inconsiderate left my jaw sore for a month) . I stated yes thats true but I'm in the system which makes me an existing patient. She Sure didn't like that then I told her I wanted to schedule my kids as well she asked if my insurance changed i stated no and she told me she could only book 2 appointments not 3. This is a joke considering I would now have to miss 2 days instead of Getting us all in on the same day just for a basic annual teeth cleaning. They are always behind schedule no sympathy or care in the world about your time. Dr doesn't even do a great job at cleanings you'd be lucky if you sat on the chair for more than 20 minutes. read more

Dr. Miranda is awesome. He's super nice, his office is clean and you definatley get that "family dr." feel from him and his staff. However, his practice is not quite as modern as it could be. He's been my dentist for the past few years, and while I love him, I'm going to search for a new dentist now that I've moved to the south bay. But if I can't find someone as sweet and thorough as he is, then back to Miranda I go! read more

dr mirandas the best doctor in the world for my decaying mouth. other doctors took me to hell. and dr miranda takes me to heaven

The service I got here with my dentist appointment & it being my first time here was excellent. Very nice staff & Dr Miranda & his assistant were fast & friendly & it was a quick cleaning check up on my teeth & they did a good job. Happy to know I'm cavity free! read more

Stay away from this practice. The wait is long, they tell you to come back and still have to wait. HORRIBLE service and they take advantage if senior citizens. Outrageous price just for cleaning. My mother went for a cleaning, "partial cleaning" (she has dentures on top) and to have her denture tightened. $400 is what they charged her. Considering she has been there patient for years with insurance. Now that she doesn't have insurance you would think she can get some sort it discount but NO instead she was billed $400. SHADY BUSINESS. read more

I purchased Medi-Care related dental insurance from Kaiser Permanente and it turned out to be Delta HMO rather than PPO. I was told I had to go to Dr. Miranda's office for dental care, and if I wanted to switch it would be another month before I could switch and make an appointment with someone else. I have a shattered tooth and I don't think I should wait a month. I called Dr. Miranda's office and a lady answered by saying "Hello?" I asked "Is this a dentist's office?" She said "Yes it is." (Very similar experience to another Yelp reviewer!). She could not decide if she wanted my name or my address and finally decided she wanted my last name. A comedy routine could be made of her not listening to me spell my last name repeatedly and her not getting it, and saying she had my last name correctly (when she didn't). I don't think her customer service skills could have been much worse. She acted like she had an urgent need to get off the phone before concluding the business of the call. The first impression patients have of a healthcare provider is how the receptionist acts. If the receptionist is incompetent, as is the case here, it makes patients wonder if the doctor is also incompetent- especially when considering setting up a first appointment. After having had a bad experience with the receptionist I decided to pay full price to see a dentist I know and trust rather than go for an appointment here. If Dr. Miranda ever reads this Yelp review- either get your receptionist some training or replace her. She is hurting your business. read more

Dr Miranda has seemed to have gotten a lot less caring and compassionate to his work. I have used him for years, but the last two years his work has been a disaster. I though maybe he was tired, but he seems not to be interested in his patients comfort. He used to ask if I was alright while he is doing work on me, but then last appointment I was at, which was less then two weeks ago, he left me in pain, the sides of my mouth was scraped raw, and the temporary filling he put in, fell out when I got home. When I called the next morning, which was a Saturday, his nurse, or whoever these people are with no social skills what so ever, said he could not see me until Monday. I had to actually argue with her that I was in pain, as he hurt my mouth and there was a gaping area in my mouth where he had drilled my tooth down to a nub. Needless to say I was very uncomfortable, and did not think I would make it through the weekend without pain. I could hear him in the background saying he could not see me that day. I told her I was coming in right now, and she told him, so I went in. When I got there, he was nowhere to be seen, and the assistant said all of two words to me. I'm not expecting them to be my friends, just a little professionalism would have been nice. She re-glues it back in and says they will call me in 2-3 weeks when the permanent crown comes in. This morning on my way to work, I am still in pain, especially when I drink cold liquid. And the crown falls out again.......I have tried to avoid eating on this side, so as not to bother the temporary crown, but after almost two weeks in I thought it was going to be fine. Not so! Needless to say, I will not be coming back to Dr Miranda! read more

Had a 11:00 appointment, waited till 1:00. Dr. Miranda came in asked questions he didn t let me answer, telling me, " I'm the Dr.." Well I'm the customer, without us......Dr. Miranda gave me a referral to an oral surgeon. Unfortunatly, The referral Dentist does not take my insurance. Well imagine that !!! What is wrong with people??? Are Doctors and Dentists supposed to care about people??? Most don't give a DAMB about anything by the as mighty dollar!! Sad sad state of affairs Dr. Miranda!! read more

The staff has always been very short, rude, and unprofessional. The front desk lady is the worst. Dr. Miranda doesn't seem to care about his patients' comfort or dental issues, but definitely cares about payment. This whole practice deserves less than a 1 star rating. Will not be going back. read more

This dentist and the staff do not have any compassion for their patients. They are rude and don't call you back with the information you asked them for. I have never experienced such unprofessionalsim and rudeness. read more