During my 26 years of dealing with this store, I've been extremely happy. I've ordered custom…read morewindows, new kitchen cabinets and counters and many other purchases. The staff has always been helpful in finding or bringing in what I need.

I've never been inside this store before but the minute I walked in I was greeted and treated so…read morekindly. I went to have a key made and found just what I was looking for. I will definitely visit this store again.

I recently took up woodworking and have shopped at the big box stores because they are closer by…read more From here on it will be Hatboro Lumber - better prices, better wood, better service, all. I had them cut down some birch plywood for me, and their cuts were actually square and straight. And the saw blade was evidently sharp -- good clean cuts. I am very pleased. They keep this up, they keep my business for sure. Happy to recommend.

Hatboro Lumber is a life-saver. We needed a new piece of wood to support a seat cushion on an…read moreantique gossip bench. We called all of the likely and several of the unlikely suspects in search of someone who could supply the goods and services that we required. Finally, we stumbled upon Hatboro Lumber, which is an old-fashioned lumberyard that provides old-fashioned quality service. They will cut wood and laminated products to order (try getting that service at Lowe's or Home Depot) and the fee per cut is surprisingly reasonable. Hatboro also stocks mahogany and other furniture-grade woods. All of the employees are super helpful. Hatboro lumber is a huge asset to the neighborhood and community.

Great group of people always available to help and really good pricing. And been local and family…read morerun for as long as I can remember.

From the owner: Family owned and operated. Building material warehouse, for the contractor or regular weekend…read morewarrior. Specialize in masonry products, roofing, lumber doors and windows, a lot of odds and ends, and the best molding prices in the city. We get customers in and out and on with your day there is no pushing carts around then waiting in line too check out the customer pulls right up too the warehouse which materials are stored and our staff loads it right on the vehicle.. Bulk prices and materials available as well.. We deliver everything we sell, with same day delivery available.. Whether it's loose sand or stone or bricks and blocks we deliver it..no delivery too large or small. We r located under the el at Kensington and Lehigh Ave.we accept all major credit cards..

Great selection of hardwood. Bought Walnut and White Maple for a foldable chair - beautiful, and…read moremuch better than other wood sSuper helpful and knowledgeable staff.

Rittenhouse is not the cheapest place to buy wood products, by any means. But they DO offer the…read morebest and friendliest customer service. After you're exasperated from dealing with the incompetency and limited options at big box stores like Lowe's and Home Depot, or fed up by the disorganization and poor service at Tague, come to Rittenhouse. Their quiet, small, friendly, low-key shop is a welcome respite from Philadelphia's other construction outlets. They have a list of carpenters they can recommend for installations, and also offer very reasonable delivery rates and can frequently do same-day delivery. For me, their extensive selection, friendly service, and quick turnaround times make the increased price worth it for most things. This place is a gem!

Super friendly and helpful service. The store has a little bit of everything from hardware and…read morehousehold goods to hair products and gifts. It's amazing how much they're able to fit into this space!

Cool place with what seemed to be thousands of cheap items packed into one medium-sized store…read morefront. This lady literally followed my boyfriend through the store the entire time (see pic). Somehow it was simultaneously adorable, yet offensive. But the cashier lady was friendly and engaging!

Do not patronize the store. The woman who owns it is cheats her customers. I had four keys made…read moreand bought an electric kettle. When I went to check out, I questioned the high prices especially being charged $17 to have four keys made. Nothing had tags on it and she seemed to be making up the prices as she went along. I noted that it did not look like the keys were a good match to the existing keys but she insisted they were fine and that I take them and I bring them back if they didn't work. I told her that would be a waste of my time and she insisted she would not remake the keys and to bring them back if they didn't work. She charged me $37.16 for the transaction. When of course I got to my building and they were not even a tiny bit accurate I tried to return them and she was highly disrespectful. She gave me back $34 when I complained that that's not what I paid her. She started yelling at me and I tried to speak to her husband about the matter and she was trying to jump in my face and scream and throw her hands up. It was freaking insane. The last time I was there she was screaming at people on the phone and I thought well somebody's having a bad day but clearly this is how she does business. Avoid at all costs.

Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have…read morenever had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

I am very confused about the source of those two one-star reviews. This was such a cool, positive…read moreexperience for me. I called and got several questions answered, then cold visited just before their 3:30 closing time. Had a great conversation with Jeremy who gave me a few options. 4 days later I got a call that exactly what I wanted was not going to be possible with their current supply and was given several different options. A few hours later I got a text message that my order was ready, I picked it up, Jeremy answered a half-dozen questions for me about joining, sanding, staining, and sealing. He also gave me some information, generally, about their supply, drying processes, Etc. Don't expect this to be a cheap option for you! I paid $200 for three 7 x 40" boards. But now my bar has its own piece of Philadelphia history to tell.

These guys are great! I was trying to source beams and shelves for my kitchen from reclaimed wood…read more After having a ton of trouble working with another reclaimed woodshop​ in the city, Manayunk Timber came through in a pinch and completed the job quickly and for a competitive price. To add to that, everyone there is super friendly and they went out of their way to load up the incredibly heavy pieces for me. Most importantly, the pieces came out beautifully and will be a wonderful​ addition to our kitchen. Pictures to come.