First, I went in the store yesterday and Dena helped me find some really cool golf pants and wool…read moresocks. She was absolutely amazing! Today I went in for a return and figured it would be a quick in-and-out, but Maddy turned it into such a great experience. The store didn't have the wool socks I needed in the right size, and instead of just sending me on my way, she took the time to help me order it online right there in the store. She made sure I got the size I needed and walked me through everything. What really stood out was how genuinely kind and upbeat she was the whole time. You can tell she and Dena really care about helping people, and that's rare these days. It's easy to leave reviews when something goes wrong, but great service deserves to be recognized too. Thank you, Maddy and Dena for going above and beyond -- you made my day!

Came in to look around and walked out with a bat. Camden was a very helpful and friendly associate…read more Continue the great customer service! Have a great Saturday

Whelp, here we are about fifteen years later and Turners in San Marcos is still one of my main…read morego-to gun stores in San Diego. I have a large gun store about five minutes from where I live but I would sooner drive to Turners to conduct business than to go to the other gun store close by. Yesterday I stopped in on our way to Temecula to do some window shopping and to look at hunting rifles for an upcoming trip. I was assisted by Amanda who has been working at this location and helping me for several years. While I was originally in the market for a new rifle after browsing the selection decided it was also time for a new field gun. Amanda helped me compare a Beretta A300 Ultima and an A400 and ultimately I decided on the A300. The price was a good price and she had a brand new one disassembled and still in the box, so after about fifteen minutes of paperwork I was on my way out of the store. The 10-day wait always seems to drag out, but I'm looking forward to picking up my new shotgun. This Turners seems to be pretty dialed in both when it comes to purchases as well as private party transfers and their selection is always well stocked. I would say Turners as a whole has a pretty respectable footprint in the hunting, fishing and firearms retail community and I like how if I know what I'm looking for that I can rely on Turners to carry it and that their employees will always make sure I'm taken care of as a consumer.

If you're at all, considering purchasing a firearm, these guys absolutely know the product the…read moremarket and can give you some great advice on what to get and how to use it. The pricing is just fair, but I go there for the service.

Woohoo! I've done a few first reviews, but never gotten to add a business before! I hope the owner…read moredoesn't mind. I first heard about OTG Surplus from a coworker about 3-4 years ago. Back then I believe it was a startup company and I think their pants were their main seller. Fast forward a couple years, I started noticing my coworker wearing more OTG gear, so I started browsing their website and was intrigued. I am a camper, off-roader, shooting enthusiast, back-country explorer, etc., so clothing and gear that is marketed toward that sort of thing has a tendency to grab my attention. I am one of the more oddly-shaped men that I know, so I'm reluctant to buy clothing online anymore, but fortunately for me, OTG's storefront is about ten minutes from my office. Now all I had to do was find time to get there on a lunch break. Well, as fate would have it, today was the day. I stopped into OTG's storefront today after grabbing lunch on Grand "just to browse" which of course is code-talk for "Buy cool stuff!". Upon entering, we were greeted by a very friendly and well-kept Willy's MB as well a friendly young lady named Lolo behind the counter. The store is very clean and organized and navigating it is so simple even I managed to not get lost. I decided to try on a pair of the Trailblazer pants since I'm always looking for comfy pants and I tried both the tapered and the standard leg versions. I ended up settling on the tapered version because the standard was just a smidge too baggy for my liking. I also took a look at some of the flannels as well as some of their hats. I decided to buy one pair of pants as well as a black multicam Flex-fit hat to start with and try out, but provided they remain comfortable and suit my needs, I'll likely go back for a couple more pairs. I would also like to try some of their flannels, but I didn't have the time to try them on today. Over the years, I've worn 5.11, Prana and a few other brands, but I'm always looking for that perfect cross between tactical and practical. These feel relatively similar to Wrangler ATG pants, but the marketing is way better and who doesn't love supporting local companies!? The woman who rang me up was very friendly, answered my stupid questions and hooked it up with a sticker that I'll be happy to represent. I really like this store and am happy with the pants and hat I purchased today and hope to come back for more. I'm going to try to get out to the desert in the next couple weeks and am looking forward to taking these pants on a test drive out in the dirt. I strongly recommend checking out OTG Surplus!!!

-- Avoid This DealerI paid a $200 premium upgrade for an Aniioki A8 Pro Max with heavy-duty,…read morepuncture-resistant off-road tires. Instead, they shipped the cheap, standard street tire version. When confronted over the phone, they blamed the manufacturer and claimed they were "waiting on higher-ups" to stall my refund.To make matters worse, the 200lb freight delivery was a complete nightmare. The FedEx driver had a dolly but refused to assist, creating a massive safety hazard by forcing me to haul this massive crate inside completely alone.This company takes your money instantly but leaves you stranded with incorrect parts and zero accountability. I have escalated this directly to a PayPal Claim to force my $2,000 back. Save yourself the headache and buy directly from the manufacturer

Jason in the footwear department at REI Carlsbad was outstanding. He spent nearly two hours with us…read moreand was incredibly patient, kind, and knowledgeable. He took the time to answer all of our questions, explain the differences between shoes, and never made us feel rushed or pressured. Even though we didn't buy shoes that day, the excellent service is exactly why we'll be back. REI is fortunate to have Jason on their team!

REI can be intimidating. There is so much gear, at so many price ranges, for activities many of us…read morewould never imagine participating in outside. But that doesn't matter. The friendly staff at REI are always there to help. Just don't be afraid to ask. I have been a dozen times looking for items ranging from a bike rack to kids backpacks and everything in between. There is no judgement just friendly assistance. When the bike rack we purchased didn't fit my youngest child's bike, I called and they told me to bring the bike in, and we would find a solution. That is exactly what we did, placing the bike in the already built rack and testing the different attachments until we found the right solution. Cannot thank them enough!

I came here to shop before my Alaska trip. As a AAA member, we received an invite-only access for…read morethe month of May. This store is huge. We purchased winter jackets, hiking pants, sweaters, and hiking boots. Thank you to Elliot and "J" for being so kind and helpful. Jasmin at the front desk was welcoming. Free parking lot.

I'm surprised I haven't reviewed this business in the past because I've been coming for years. I…read morefirst discovered the Columbia store when I lived in Northern California and I had friends who would get/share passes regularly. When I first moved to San Diego, I would go to the Prana sample sales at this location. There were great deals to be had. I was sad when they ended and Columbia took over prana, but happy that I could go to the Columbia employee store again. Over the years, I've gotten some fantastic deals on winter wear. In San Diego, you'd think you wouldn't need it, but I get cold easily, and I do travel to colder climates regularly. I've purchased shoes, gifts, jackets, gloves, socks, and other items. I'm sure I'm forgetting. Everything holds up very well. On my last visit, I had a pass from AAA who was holding an event for members. Everything was an additional 20% off except sale items. I purchased a few things and on my way out met with the AAA sales people. If you keep your eye open, you can see passes come up somewhat regularly. Some sales are better than others as sometimes there's not a big discount and sometimes there is. I've been happy with all my purchases and will continue to shop here as long as I can get passes.

We have had one experience with this branch of Big 5 and it was satisfying. Our local branch is…read moresadly in the process of closing, so when I went to the store to get a refund on a defective pair of sunglasses, they told me they would not take returns, so I needed to go to another branch. When I did go to the Escondido store, the manager was polite and professional, telling*p me that they usually do not refund for sunglasses, but would do so this one time. Fine by me, and it speaks well for my future Big 5 needs.

This Big 5 is in a sketchy area, but the store is better than the other ones in the area. Better…read morecustomer service than Vista. More organized than Oceanside. They had a good selection of clothes at decent prices, compared to Dick's. I went at night and there were alot of homeless people and other sketchy people hanging out in their cars, they were all staring at me and my kid and it was kinda creepy. But the store is fine.

This place is absolutely awesome and I would recommend them to anyone considering a legitimate off…read moreroading set up for their vehicle. I had a lot of thoughts and ideas about what I wanted done, and they took those ideas and made my truck and set up even better. They did an incredible job and my truck is so much better than before. I do some serious off roading and I highly recommend them!!!! Their service, selection, knowledge, and value is second to none. So glad I went here.

I scheduled an appointment with Rhino Adventure Gear to have a Tune M1 camper installed. Hailey set…read moreup the appointment over the phone with me, and after a couple of scheduling hiccups, I finally came in. The shop is pretty big, with a great selection of off road and over landing products for sale. Corey and his team did a great job with the installation on my Jeep Gladiator. They also wired up my 3rd brake light and Corey was able to troubleshoot a problem with my BLUETTI power supply that needs to be resolved with BLUETTI . Very knowledgeable staff that can handle anything you need. I'll be back again !

I bought a replacement expander plug for a Pinerello online from Bike Bling. The bolt did not…read morelook at all lik what I was replacing so I called. The call failed but Kerry called me back immediately. We had an extended conversation and tech help about the expander and to make a long story short, problem solved. Kerry showed the same amount of attention for a $60 part as he would an expensive item so thanks!

Stopped by Bike Bling recently and overall had a really solid experience. Came in with a tubeless…read moreflat and they fixed it on the spot--huge clutch when you're trying to get back out riding quickly. The front staff was super friendly, helpful, and actually takes the time to talk through what you need without making you feel rushed. Actually even refilled my water bottles on a really hot day. The mechanics? Let's just say... clearly know their stuff on tires and cycling they bring some serious swagger to the shop Bikes coming out of there look dialed. They can wax my chain anytime! Only knock--and honestly more funny than anything--was the owner (Jerry?) trying to sell me on an Orbea like his life depended on it Respect the hustle, but I wasn't quite ready to commit! I love my Bianchi. All in all, great shop with good people and good vibes. Definitely coming back.

The service here to get any fitting rooms is always so long now. I really don't have as good of…read moreinexperienced shopping here anymore.

Dick's sporting goods is a bit on the pricey side when you consider other sporting goods store like…read morebig 5. The only reason I came is because my kids needed padding for football. 2 girdles and 2 mouth guards set me back almost $200. The server was ok as there were call buttons around the store where you could page a sale associate if you have questions. I only gave 2 stars however because they only have youth football sizes, no adult sized football gear! You're supposed to order online only!

I came in here to look for some Steelers gear and as soon as I walked in the employee didn't even…read moresay anything to me. Which is funny but not really because he said hello to the people who came in after me. Anyway I looked around and really didn't see much Steelers gear. I asked to try on a jersey and the guy was nice enough and said yeah go ahead. I just wanted to try on a large on because I'll probably buy one on Offer up. The prices here could be a lot better but most of sports stores are like this.

The two lames at the register are going to be the reason the place fails. I feel for the owner of…read morethis business because the way this couple acted you can tell they are each other's biggest fan and it's not their business on the line. Your review was well earned, your customer service is garbage. You are the reason we need zero stars.