Always get takeout when I did go but often my order was wrong. Most common mistake was not having the side desert ordered and only finding out when I got home. This happened twice and upon contacting customer support on their website they just refund you the couple bucks. Not worth it. Nothing like getting home after driving to pick up your order and not have it completed. Their buttered noodles with shrimp add on is my go to but it's only a couple pieces of shrimp and all the seasoning and flavor for the noodles are on the top and mixing it all up still leaves you with half the noodles unflavored, which I can just boil water and throw noodles in there myself if I wanted that. Been here 4-5 times now to give the benefit of the doubt but will most likely not come back. read more

My daughter's noodles were overcooked. And the broccoli was hardly cooked. My pesto dish was very underwhelming!! Dehydrated basil in a dish should not be called pesto. So disappointed with the order tonight! read more

This place is just okay, the customer service here is great. I just really wish the food here had more flavor/seasoning. I ordered the pad tai with steak and this dish didn't have enough salt or seasoning. There were also very few pieces of steak and the meat was dried out. Not sure if I would come back here again. read more

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Visit today. Was brought the wrong items. No napkins out and had to ask for some. Both of those things are small. HOWEVER. The place was filthy. Beyond dirty. Garbage everywhere and sticky tables. But the bathroom was the worst. Like a crime scene. Toilet clogged with shit that appeared to have been there for quite. some. time. read more

New Staff! New renovations. In my first experience back since the new staff. They are fast! quality on the food making (see photos). I am happy to see the Eastside once more has a quality Noodles & Company. read more

Noodles and Company - New look and new staff!! - Salad Near Me - Madison, Wisconsin

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Understaffed and all high school kids doing almost everything. Nice people but this location looks like it could shut down any day since they are only doing online orders right now, and the noodles app is a nightmare with coupons that mislead you. 50% off coupon every weekend in October.. but only for one entree, and doesn't include meat so you're only getting a few dollars off. Last time we ordered Pasta Fresca it was swimming in oil. It tasted fine but half of the plastic bowl was covered in oil. Had to drain it like crazy. The prices for Noodles have also become very expensive, especially for dishes like buttered noodles or Mac and cheese which definitely cost next to nothing to create. On top of everything the noodles app is broken and actually charged me for an order but it didn't go through, it just gave me an error. When I called the store the manager, who seems to be doing his best under horrible circumstances combined with understaffing of kids, and he didn't seem surprised when he described what happened to me before I could get a word out. So it seems like a bug in their app they haven't fixed and I had to get charged for food twice to get my order online through. Very frustrating and since Noodles corporate doesn't care I haven't bothered contacting them yet. read more

East side Noodles is Consistently slow, almost always gets something in my order wrong, dirty floors. The food isn't any different from any other Noodles, but I think they need to hire more people to make things faster, and keep the place cleaner. read more

I ordered delivery from the East Washington location and my food came without my parmesan crusted chicken. I called the location and Lisa the store manager picked up right away to apologize as she mentioned she remembered my order. She took the time out to find different solutions and then guaranteed she would have it re-delivered free of charge. She went ABOVE AND BEYOND. She not only made my food so fresh but it got to me so quick with extra chicken and an extra couple bowls of soup! This was the MOST pleasant experience I have ever had/seen in my years of working in food service. She also threw in a couple of vouchers for a free bowl due to the inconvenience. She did not stop here, Lisa called my personal phone to make sure we were satisfied and got the free bowls which I almost threw away with the bag. Lisa you are a rockstar and truly understand what it means to be stellar. Thank you so much!!! read more

Still slightly better than the location in Sun Prairie. Not by much though. And my opinion is mostly based on the preparation of the food and the fact that this location hasn't royally effed up one of my orders like the other location. Still, it's quite obvious to anyone who's been going to any Noodles location over the past ten to fifteen years that the quality of the food has dipped down to the level of mediocre. I mean, they don't even bother putting real shitake mushrooms in the Japanese Pan Noodles anymore instead using regular button mushrooms which do not work in the dish at all and have quit garnishing the Asian themed noodle dishes with bean sprouts. The service at this location can be hit or miss, which I've noticed at several other locations too. Back when I worked for the company years ago, quality of service and cleanliness of the restaurant was one of the top priorities stressed. Apparently no longer. If you're craving their food, then I'd recommend this location over the Sun Prairie one if you're in the area of the East Side, but yeah, don't expect anything above mediocre from this company anymore, food or service. read more

Awful service. Extremely rude and they literally never made our food. Do not go here.

Noodles & company make one of the best noodles, you should give it a try. The magic in this noodles is next to non. I'll suggest for great noodles experience try out Noodles & company read more

Noodles and Company - Salad Near Me - Madison, Wisconsin

On multiple occasions has this location not given food that was paid for, they then only offer to send something in the mail or for the customer to go pick it up (even though it was a delivery order). Service is terrible, the manager hung up on my sister in law and then no one answered the phone when she called back. Would never recommend, would rather go to the Monona location from now on. Terrible customer service. read more

Did curbside pickup. Went inside when my order was due to be picked up. Nothing was on the pickup cart. I waited thinking they might need some more time, but they didn't seem busy at all. A few people came in and orders were taken. 15 minutes later I was still standing there. No one acknowledged me. finally ask if they had my food. It said it was ready on the app on my phone. Then they finally got my food to me and it wasn't good at all. Cold, and I couldn't finish my noodles because they were mushy like it was sitting in the oil for a long time. Unfortunate because I've always had good experiences at other locations, just not this one. I never want to leave a bad review, but this was just no good. read more

Noodles and Company - Mushy Buttered Noodles - Salad Near Me - Madison, Wisconsin

Do not go to this noodles and company. The staff has absolutely no idea what is going on and the food is rotten. The manager saw I was upset about my zucchini being brown and the chicken being hard and offered me a free pasta coupon, which is very nice, but I cannot go back because me and my partner got sick and went home immediately after and missed our movie. Free pasta cannot make up for how much my stomach hurts right now. read more

Ordered delivery, waited an hour just to find out that I was missing my drink and rice crispy treat. Which is obviously disappointing to say the least. When I called the store to see how this would be made right, I was told by the manager that I could drive there to get the missing items or I could have a free bowl coupon sent to me in the mail. The manager did not apologize and hung up on me. I attempted to call back but no one at the store would answer. I will not be returning to this noodles location. Extremely poor customer service. read more

I really like Noodles and Company. It's typically very reliable, great for families, and an affordable meal...Except when they miss the mark. In this case, because the East Madison N&C is the only one near the area, they were very busy and we completely incapable of keeping up with quality and service. My family and I went to there on a late Saturday afternoon. They were unusually busy with not many seats available, but because line was shorter, we took a risk and ordered the regular Mac & Cheese, Pad Thai with Tofu, Japanese Pan Noodles with Chicken, Asian Salad and a couple of those amazing Rice Crispy Treats. FOOD TASTE/QUALITY: After waiting an understandably long time, we were quite taken back with the lack of attention given to most of our meals. First, let's start with the ridiculously large bowls in comparison to the portions. The food was literally dwarfed in the bowl. Not sure who made this decision, but it was a bad one. The Mac and Cheese worked and was on-the-spot (pretty standard for them); the Japanese Pan noodles had one small piece of broccoli and -- oddly -- other random noodles (see pics); Pad Thai was sporting burnt tofu, and the salad was missing several ingredients, including crispy noodles. The overall taste was fine, but the quality and details were way, way of the mark. PRESENTATION: As mentioned, the presentation was grossly off. Huge bowls, wrong ingredients, and little attention to detail. PORTION: We did not go away hungry (thanks in large part to the Rice Crispy treats), but the portions were very hard to gauge because the presentation was so off. I actually had to ask them if it was the kid sized portion or the regular, because we literally could not tell the difference in the gargantuan bowls. PRICES: Regular Japanese Pan Noodle with Chicken is $8.84 with tax; Mac and Cheese is $6.11 with tax; Pad Thai with Tofu is $8.63 with tax, Chinese Salad was $6.01 after tax; and those Crispy treats are a buck eighty-nine each. Typically, I don't have a huge issue with their prices, as the food quality makes it worth the price. However, in this case, $40-$50 for mediocre food made it a bit hard to swallow. DINING EXPERIENCE: As mentioned, it was really busy and the employees were doing what they could to keep up. But, this was a management problem. They did not have enough people working to handle the amount of customers there, and the capacity of the location was certainly maxed out. When we questioned the staff about the portions and missing parts, they didn't re-make it (the right answer), but brought us out the missing parts one-by-one: steamed broccoli, crispy noodles, tofu, etc. FINAL NOTES/IMPRESSIONS (2.5 to 3 stars): As I said, I have expectations of N&C and typically like their food and atmosphere. The Madison East Towne Boulevard location did not meet the expectation. While I like the company, as a whole, this location brought the reputation down a notch. read more

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Our group of friends decided to order from noodles. My bbq pork dish had less than 1 ounce of meat and more Mac and cheese than I care to eat. Not my idea of a hearty dinner. Not for me. read more

This place sucks, takes forever and seems to be the good is always short...... recommend never to eat here my as well drive 30 minutes to the next one it will be just as fast! read more

Highlights/lowlights 1) lots of gluten free options 2) quick Noodles and Company may not come to mind immediately when you are looking for a fast gluten free lunch or dinner....well it should! Noodles and Co. Offers rice noodles And gluten free corn pasta. Oh the possibilities! You can substitute most of the regular dishes with the rice noodles or g free pasta (not the macaroni and cheese though as the sauce has gluten). The pad thai is gluten free as is so you don't even need to make substitutions. This location has one of those awesome soda machines with every coke product flavor you can dream of Bring on the diet cherry coke! The East Towne location service was really friendly, however there were tons of dirty tables. I understand not cleaning them as quickly when you are slow (I was there for dinner around 8:30pm on a week night) but 7-8 dirty tables with nobody walking around to clean them is kind of gross as the location is small. Overall not a bad place for a quick lunch or dinner with plenty of gluten free options. read more

Update, place is still a pig sty.Food all over the floor right in front of me. Uncleaned ables all over, still a line of several people at the soda machine. Does anyone from Noodles read these reviews? If I had another close to home I would never return!! Update from my visit the other day....change of review....This Noodles N Company was an absolute pig sty minus the pigs. Their was crap all over the floor (well rubbish/trash), the only open tables had plates from previous guests on them uncollected with spilled food all over the tables, seats and floor. In front of the fancy selectable Coke machine the floor was extremely wet, any wetter Noah would have needed his arc, the Coke machine which is supposed to give you 100s of options was well either broken or out of many flavours,I think there was a total of 4!!! drinks available, there were no napkins, the place was very noisy, the only thing that was messed up was the food. read more

Every time I go here something is wrong. Ive had food poisoning twice now from this specific location. I'm gluten free and multiple times I've had pasta that was not gluten free in my bowl. When I've said it was allergy and not a preference. Do better. read more

We waited in line for 15 minutes and not one employee would acknowledge us to take our order horrible experience

30 min wait after placing an online order and arriving when it should have been ready. I ordered food online before heading over for lunch. While they were very busy with a large order when I arrived, someone was complaining that they had not received their food and was told it would be 15 minutes before they would be served. They didn't ask them anything about their order and the woman then informed them she ordered before the large order just after her two friends and they had already finished eating. They then looked into her order and saw that it had apparently been given to someone else and started working on her order. No apology or compensation for making her wait and screwing up her order. My order on the other hand was somehow served well after the 8 minutes I was told when I placed my order. I was also confused when MANY others were served their food before me when they ordered at the register after I arrived and paid for my order. I'm guessing it was just the type of order I placed, but it has never taken as long as it did even after the large order was filled. Very disappointed in one of my recent favorite lunch places. Hopefully a one off occurrence. read more

Even after the last 2 trips one with scorched soup and the other missing part of an order we returned to give them one more try. It took 41 minutes to put in a pick up order. We attempted twice online, once with the automated ordering system and once on the phone. So here we sit an additional 25 minutes waiting. Not a sorry for the inconvenience or can we do something to fix this? The food here really is not worth this frustrated hour spent trying to support their restaurant. We won't be back. read more

It's 9:28. I walked in and wanted to purchase a cookie and rice crispy to go. I didn't even get to the register and some lady yelled were closed and told me to leave. It's something so simple and not even real food, it's just sitting on the counter. Would have taken one minute if not less for me to purchase and leave. They are open until 10pm. read more

Took quite literally 45 minutes to get an order of small buttered noodles and flatbread - did not even get the flatbread in the end because I was so frustrated after they forgot it at first. So so so understaffed, some of the worst service I've ever seen. Could have gone to a 5-star, homemade pasta restaurant and been served faster read more

They are super rude. I love love love noodles and company but not this location at all!!! You guys need a new roster

This is by far, one the worst noodles and company in the Madison area. Ordered the Napa Market Salad with grilled chicken, salad came without chicken... that was weird. The staff doesn't pick up the dishes to open up tables so I was watching customers clean of tables and moved bowls to smaller tables so they could sit with their group at a larger table. Sat there and ate entire salad and the bowls were still on that same table and the customers were putting their dirty bowls at the one table to make space for other customers. That was quite the show... the salad wasn't as good as I remembered. This place could use a few pointers from the Fitchburg location. I won't be back. read more

Noodles and Company - Without meat - Salad Near Me - Madison, Wisconsin

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I see a lot of myself in Noodles & Co. I don't mean that entirely as an insult, but I do mean it mostly as one. Listen. I like to come off as classed up and aware and worldly and kind of hip. But you know what, you jackwagon? I'll shove some pork-laden, barbecue sauce slathered macaroni and cheese in my gaping yaw just like the next guy from Wisconsin. Noodles & Co. and I, we talk all kinds of upscale talk, but we walk a portly trundle to the nearest Taco Bell. AND IT'S FINE. If you're a consistent patron of Noodles & Co. you are invested in the lie at this point as well. Sure, they HAVE healthy options. But you're getting the Parmesan crusted chicken cheese bonanza like eeeeeeeeveryone else, pal. Have a 1000 calorie Indonesian Peanut Sauce monstrosity, fine. I will too. Hell, I'll have some for later as well. You know what? As I drive out of the Noodles & Co., I'll drive past the McDonald's and I'll sneer down my nose at it. "Look at those hogs, knocking fries back like there's no tomorrow," I'll say as my face glistens with cheese and pork. Eat at the Noodles and Co. Go on. Do it. Be "worldly," and "healthy," and wrong with me. read more

I might have found a new addiction. I can't count the number of times I visited Noodles and Company while I was in Madison. I loved it so much that I emailed them to see if they would open one in Auburn. Only time will tell. I really only tried their Asian menu. I tried the Japanese udon noodles and the Vietnamese peanut saute, with the later being my favorite. I've had the Pad Thai in the past- when I lived in Columbia MO, and I remember that being excellent as well. It is fast food but really doesn't feel like it. The food comes to you after you are seated in fine white china. Everything I've tried has been wonderfully made and essentially everything on their menu is vegetarian. You can add a protein if you desire. The only blah item was the Flatbread. I have visited three different locations in Madison. This one is a bit smaller than the one on University but it is still great. The employees keep the tables clean and are always willing to help. I love Noodles. I know I'll be back a few more times before headed back to my village of Auburn. read more

This place has got it done right. The menu is simple: Noodle. Soup. Salad. And you pick from American, Asian, or Mediterranean fare. They have a few choice favorites from each area and that is all. I loved this since I sometimes get overwhelmed by places with a million menu items. I still had some trouble picking what I wanted though, but it was only because there were so many good things on the menu! In all honesty I came here with a hankerin for some pan-fried asian noodles, but then I saw they had Penne Rosa... and how could I pass that up?! I threw in a greek salad and I had the perfect take-out dinner. My only complaint was that I had wanted chicken with my pasta and they didn't ask me if I wanted to add any meat in... AND I forgot to ask for it. My bad? Their bad? A little bit of both. Anyway, long story short, I will definitely be coming here again. I didn't have to wait long at all for my take-out and I left with plenty of delicious food for under $10. read more

Hidden vegan item bursting with flavor that even the most zealous carnivore could endure: Whole Grain Tuscan Linguine sans cream topped with tofu. Giggity. If you've not had the pleasure of sinking your chompers into their Ride Krispy Treat, you're not living life to the fullest. I'm convinced the generous wedge of ooey gooey marshmallowy goodness is straight out of an angelic bake sale recipe book. I don't want the secret - I just want them to never stop - ever. read more

Came to eat here with some friends who work an hour north of Madison. Everything that you normally expect from a Noodles and Company. Would give 5 stars, but we asked at the checkout if I could have the salad dressing on the side, and they put it in the salad. read more

Grabbed lunch here while passing thru while out of town. Good service, and the fare I've come to expect from Noodles locations.

Always a clean location. Although it stays pretty busy during peak times there is always parking available nearby and a table at which to eat your delicious meal. I'm a fan of the Pesto Cavatappi with Parmesan Crusted Chicken, the Wisconsin Mac & Cheese, and of course, all the Izzy drinks! The service is pretty quick and the staff has always been friendly to me. My only complaint is the amount of moms with kids that show up. It's a great family spot if that's what you are looking for...me, not so much. It forces me to watch my language and topic of conversation with can be somewhat annoying when you just want to relax for lunch. read more

This is one of my least favorite Noodles spot. Who would put a Noodles location in a parking lot with ten spots and a dead end. However, it is my closest Noodles. The staff is so friendly and as busy as it is, the location is always clean. So tough out the traffic and you will get a good quick meal. read more

Nice staff. However, I agree with prior reviews regarding lack of care. Not cleaned up. Uncleared tables everywhere. Floor gross. Bathroom is dirty and needs a significant cleaning or remodel at this point. The door is very sticky. Yuck. Very worn restaurant. We usually really like N&C. Not impressed. read more

The last two times I have been to this location the staff have been so rude that I will not return. I'm not sure how management allows this behavior. I have worked in customer service my entire life. I have never treated a customer the way they do. Honestly, if you can't find somewhat polite staff just close the location. read more

Our family's go-to fast food when, none of us want pizza, chinese, or burgers and such. There always seems to be something for everyone. Mac and cheese is awesome, but way too boring as a my main meal, i just steal a bite from the kids. The pesto cavatappi is really good, especially paired with grilled chicken. The penne Rosa is also wonderful. They had a truffle macaroni and cheese for a limited time, and I suppose it's good it was limited, because Lord Almighty, it was good... rich and good. I really miss it. I used to love the pad thai, but recently have been disappointed as it seems dry and lacking in flavors and ingredients. The Indonesian peanut saute is great, although a little spicy if that's a concern. Orders are always swiftly prepared and hot. read more

Noodles and Company - Indonesian peanut saute - Salad Near Me - Madison, Wisconsin

It's been 5 years since I've been here ya'll! The last time I was here I bit down on what appeared to be a rusty piece of metal resembling a fish hook. However, because we like to live life on the edge we decided to go here again this last weekend. I didn't have any noodle dishes this time though, I tried the strawberry spinach salad minus the blue cheese and bacon. It was really, really good. Everything tasted fresh and the balsamic fig dressing was delicious. My dining companion and the minor had the Indonesian noodle bowl with tofu, and the thai bowl. They both seemed to enjoy their dishes. Guess what? No one got forked with a piece of metal this time!!! Indications for going back look good. read more